Found lots of positive reviews for Ermitage online and we couldn't have been happier we did! We ordered a Rolex to ship to California and they shipped it SO incredibly fast. It got to us basically 2 days after ordering. The watch was in even better condition than it seemed online. Customer service was also fantastic. Apparently google prefill had messed with my address, and I'm glad they called to verify. They also presized the watch for us, and even told us that if we need to, we can always order a pin removal tool from amazon also. That's honestly unheard of from a watch shop. A few notes to keep in mind: some of their watches are customized after market! They say it in the description but it may not be as obvious if you don't read. Watches are a big investment so hopefully you read listings thoroughly to make sure you get what you think you're getting--they literally don't hide any of the info. Also, when you order online, they will ask for a photo of your card for security (with numbers covered) and your ID if you are out of state. IMO this is a great verification method, but take note if that's not something you're comfortable with. read more

I sold them a Rolex Skydweller. I e-shopped it to 3 shops. Ermitage was the best. And when I shipped it to them they stuck to their sales price. No games. Money was in the bank in about an hour. There guys are great. read more

Pleasure doing business with, provided a fair market value for my Rolex trade it. Shipping was convenient, provided an appraisal within 6 hours of receiving the watch. Sent me funds the next day via ACH. I have baought and sold many wtaches over the years and Ermitage is by far the best to work with. Tim D read more

I was skeptical at first about buying a Rolex online, especially when I live in California but I read so many positive reviews; my fiancé and I decided to pull the trigger on a submariner for him. (We wanted to have it paid for by the time we got married). Ermitage has a great selection of new and pre-owned Rolex watches and you we picked one in our budget. After purchase, I immediately received an email confirming purchase, sent my drivers license picture over, all my questions were answered and viola! I love that Ermitage works with affirm financing which made this purchase possible as we can make payments which was just icing on the cake! After purchase the watch came within 2 days via Fed ex w/ required signature. The watch had the traditional Rolex box, a cleaning bag and all the warranty/owners manual. For a pre-owned watch it looked brand new! I am so impressed! Would definitely refer and buy again from Ermitage. He absolutely loves the watch! read more

A great experience buying my new Rolex from Ermitage. It was exactly as promised, the band was adjusted for my wrist size in advance, and the watch arrived within a couple of days. Highly recommended! PS: Though the price was higher than retail (it's a new model, that's normal), it was lower than many other outlets by quite a lot. This is an honest dealer! read more

Ermitage Jewelers - Jewelry Near Me - Atlanta, Georgia

I bought a 16013 date just from Peter ! I have since had him service and replace the crystal and stem ! My watch runs like new ! I would recommend him for watch repair or getting a beautiful watch ! I bought it 9 years ago and it has doubled in price ! Thanks Peter ! Mr Ivory dial roman numeral stainless and gold will be with me until that day ! 5 STARS ! read more

I purchased a ladies gold & silver datejust and it was exactly as promised with all supporting documents. Serial number on the warranty card matched the serial number on the rehaut. Watch was described as "mint" and was delivered in exactly this condition. I'd deal with Ermitage again. read more

Great Service. The owner helped me over the phone and ansered all my questions quickly every time. the shipping was very quick too. Great place to shop for your next Rolex investment piece! read more

Excellent communication and superb knowledge of Swiss timepieces. Would recommend, and will purchase from again

I sold a Rolex 116234 to Ermitage, Peter was excellent to work with. My impression of the process was upfront and professional. The offer presented was a fair price and realistic. read more

I sold a watch, from a few states away. It was a leap of faith, but they provided the fairest and most honest offer. The communication was prompt and professional. It was an easy and satisfying transaction. How many times does that happen in your week? read more

Peter at Ermitage Jewelers is AWESOME and definitely a man of his word. The sale of my watch to him was quick and seamless. I highly recommend utilizing Peter for any and all of your luxury watch needs. read more

Fantastic experience in purchasing ! I would definitely recommend. Peter and Liz were both very helpful through email and over the phone.

Found a vintage Rolex I was interested in on their site. Great transaction....Talked to Peter, who was responsive, very knowledgeable, transparent with the condition, friendly and helpful. Agreed on a price, paid for it, he shipped it out the next day. When I received it, was exactly as he had described. My watchmaker saw it recently, and was impressed by the condition. Ermitage is a trustworthy dealer. read more

I have have 3 transactions with Peter over the past 4 years (both buying and selling) and every transaction has been a great experience. Peter and team are always helpful, friendly and courteous. When your making a significant investment in a timepiece trust is important and I will not go anywhere else in the future! I would HIGHLY reccomend Ermitage if your in the market for a pre owned luxury timepiece. read more

I have never been so skeptical in my entire life... placing a timeless piece of work (Rolex) in the mail, to sell. But, I could not be any happier. I expected them to lowball the price, but they stuck to their word! They offered more than any of my local spots, and this was just so much easier! Thank you Ermitage for a seamless transaction! read more

Peter is a man of his word. Honest and accommodating are the two things That come to mind when I think about Ermitage. Thanks from the speed skater. read more

I came by because I wanted to get my watch fixed. The woman at the front was very nice and helped me remove a couple of links from my watch. They didn't have the part to fix my watch but they were nice about taking a look and offering recommendations of other places I could go to. The prices for watch repair that she quoted me also seems very reasonable. I would come back next time I needed something for my watch. read more

Great online experience! I researched Rolex buyers online and found their offers to be more generous than other so called "Rolex buyers." They paid the shipping to their location in Georgia, which was also nice. I ended up getting a quick call the next day confirming the offer and had a check by the end of the week. The ladies at the shop were very professional to deal with over the phone, and I wouldn't hesitate to do business with them again. I got $500 more from them than other buyers! They truly pay top dollar! read more

Don't bother! I researched places that would buy diamonds and the reviews indicated that they would give the best price for diamonds. The female greeter asked what I was there for and I said to see about selling some diamonds. I went in with 0.5 and 1 carat diamonds and some smaller. She said the owner would be the one to help me. Owner did not say hello, just Owner: I'll buy a diamond over a carat. Do you have a certificate? Me: No, I have the diamond Owner: (Takes out loupe and looks at diamond.) No good and I don't buy jewelry either. Me: Well, thank you, that's what I wanted to know. (Walks away awkwardly) Owner: (As an afterthought) Thank you for your business. read more

Over the years we had purchased some Rolex watches for various occasions. Recently we realized we weren't wearing some of them and decided to consider selling three. We went to our local Rolex dealer who provided an offer that didn't seem adequate. I checked eBay and confirmed that the watches were worth more, but I was uneasy with that method of selling. Next stop was the internet and I found Ermitage as well as other similar operations. The process with Ermitage seemed simple, their Yelp and BBB ratings were good, so I tried them on one watch and found that they gave a very good price and showed a sense of urgency, which I appreciated. Ermitage became my benchmark and I tried two others. One was in the local area but wanted me to bring the watch to the store. With Covad virus that didn't make sense. The other gave a lower price, but I discovered that they were really a middleman for other dealers. Decided to go with Ermitage and the whole process from sending them the photos of the watch, their estimate, our agreement and the money hitting my account took just a few days. Needless to say I asked for estimates on two other Rolex watches. I received estimates the next day, they sent Fedex labels, two days later they confirmed the prices and I received confirmation of the funds being wired within an hour. Finally, I had a chat with the owner, Peter. I discovered that he started his career as a watchmaker and repairman. He loves watches and is passionate about Rolex, since he worked for them. We discussed his pricing model and he knows that he can sit on a watch for months and get a high price, but chooses to move his inventory more quickly. I recommend them highly. read more

I am located in Kailua, Hawaii. My experience with Ermitage Jewelers was great! I googled "selling my rolex" and up they came. I emailed and got a response within 24 hours. I was given an estimate of the worth via email. I sent the watch in and was very pleasantly surprised when the offer came back and was within the original emailed estimate. I accepted the offer and had a check in two days! amazing! I highly recommend them. Tiare read more

It was a pleasure dealing with Peter at Ermitage Jewelers. Traded my smaller Rolex for a bigger face. Sold my Datejust 31mm and opted out for a largest face they had Datejust 41mm with pink and steel combination. read more

Great experience with Ermitage Jewelers. Have purchased a half dozen Rolexes over the years from jewelers across the country and Ermitage is one of the best. Seamless process from start to finish. Watch was shipped overnight and was exactly as described! Highly recommend. read more

Peter was a pleasure to work with as I sold my Rolex Submariner. They gave me a fair price and made it easy for me to ship to them. The process was as painless and pleasant as could be! I feel that they are honest and trustworthy, and if the occasion arises I will definitely do business with Ermitage again. read more

After looking at many gold Rolex watches on the net, I came across a nice, fairly priced looking one at Ermitage Jewelers. I sent them an email requesting the wrist size. Peter wrote back to me in a timely manner and briefly described the watch. I called him the following day and he noted the excellent condition the watch was in. Peter sent me the banking information and I wire transferred the funds. He responded back saying they would run it for 24 hrs. and then 2-day ship it. I received the watch yesterday as promised and it is in a beautiful, like new, condition. It fits perfectly. It is a watch I'll be proud to wear. I am extremely please with Ermitage Jewelers. Their watch, service and communications were excellent. read more

Purchased a beautiful watch from Ermitage Jewelers. Customer service was great and we received the watch very quickly. Will buy my next watch from them again. read more

Excellent selection of pre owned stainless Rolex watches, the best I've seen. Several Submariners and Yacht Masters at correct prices. Other establishments I was working with were making these watches out to be literally impossible to find and charging the maximum prices in the market. Not here, they have a lot to choose from. Every watch I was interested in came with box, booklets and warranty card, some even have service papers accompanying them. All are in excellent or near mint condition. The staff is great. Veronika had me laughing with her great personality and was knowledgeable, easy to talk to and work with. Liz was also great through the whole experience, giving me exact details on what they have, and what they are getting in. Very detail oriented and organized with the particulars of their inventory. I ended up being interested in something that wasn't currently in store and due to her thoroughness was able to find the exact watch I was looking for. The owner Peter was easy to work with and delivered the watch when promised in perfect condition and fully documented just as he said he would. I'm totally happy with the watch, price, and process. If you're going pre owned, this is the place. Total five star experience. read more

Holy Toledo, these guys are the real deal. Check my ratings and you will see I am a stranger and in no way related. I sent them an old Rolex and they paid me more than I wanted. Who does that? They sent the prepaid label and paid me 5 minutes after they got my watch and they paid by wire. Retail is a living hell and they make it look easy. Check their feedback. I am going to post this everywhere I can for you, the customer, to see and feel comfortable. read more

Purchased a Rolex online with them and while the watch is beautiful, the cost was right and it works they neglected to tell me that the watch bezel was not an original piece and Rolex will not service my watch as is. I only found this out when I brought my watch into a Rolex dealer to have some links removed. How disappointed I was to hear this. Ermitage should have disclosed this information before I spend such a large amount of money. I will not be able to have my watch serviced by Rolex, they will take off the bezel and not replace it and no dealer or watch repairmen associated with Rolex will replace it either! read more

I was shopping for a pre-owned Rolex for my birthday and stumbled upon Ermitage during my google search. I was happy to know they were not far from where I worked, so I gave them a call. Liz helped me and she was awesome!!. She sent me actual photos of the watch and held it for me until I could make it to the store. When I arrived, Liz greeted me and walked me through how the watch works. Their prices are the best I've come upon and I had been searching for a while. She was there with her dad Peter who was also very knowledgeable. The store is very secure. You must have an appointment, and they buzz you in. After my purchase, Peter sent my appraisal for my records. I would highly recommend anyone searching for a pre-owned Rolex to check them out. The customer service was amazing. I will definitely shop with them again!!!. read more

I'd like to take a moment to share my experience with Ermitage Jewelers, Atlanta GA. I would like to say that I am a very picky customer and definitely not one that is easy to please. I was looking to sell my watch and upgrading to an all gold. After substantial browsing online I came upon their website. I was positively impressed with the layout and how easy it was to navigate through their pages and inventory. I normally conduct my purchases in person, so this was a first time dealing with a jeweler via phone/Internet. My initial phone call with Veronika was nothing short of pleasant. She was very kind, knowledgeable and willing to accommodate every need and respond to any questions. Following was the negotiating part with Peter, the owner. I have dealt with many individuals in the course of my many years collecting expensive timepieces, and dealing with this gentleman was absolutely delightful. He worked with me, remember I am a pretty fastidious shopper, giving me the best possible value on my watch and on the purchase of his watch. He is professional, honest and highly knowledgeable. I have received the gold GMT today and I am beyond words, the watch is that beautiful! Everything about Ermitage Jewelers exceeded my expectations- from first time contact all the way to setting up payment&shipment and after sales feedback. If you are in the market for a beautiful timepiece, jewelry and the best customer service, THIS is your jeweler: knowledgeable, honest and professional, from start to finish. read more

Unfriendly owner!! My husband and I bought a Rolex from this shop. The lady who helped us was really really sweet, Elizabeth, but the owner was so unfriendly. No hello did not ask if he could help us, absolutely nothing. When we go in a shop like this it is usually because we want to buy. I was about to leave without shopping just because of his attitude. So I recommend this shop if you don't see him. read more

Great experience! I'm located in Houston and found Ermetige through Google. I was definitely hesitant to make such a large purchase through the Internet, but I did my research, checked them out on Bbb.com and read several reviews from many different sources, and called the store like 3x before actually making the purchase. I bought my boyfriend an oyster perpetual Rolex which came with box and papers and over night shipping! Watch was in excellent condition and I get credit for being the best girlfriend ever. I will definitely be a repeat customer. read more

I contacted Ermitage because I had a vintage Rolex that I was interested in selling. They got back to me right away, and offered a fair price, provided my watch was as described. I did a little checking around and noted all the good reviews and got comfortable with the idea of selling. After getting a few offers, I got back to Peter with a counter offer and we had an agreement. I was a few hours away from Atlanta, so I visited the store and walked away with a check as agreed. Very smooth and painless transaction. read more

I visited Ermitage for the first time today and had a very good experience with everyone I met, including the owner who I spoke with at length two other female staff. I brought in my Rolex for some minor service and was helped quickly, efficiently, and fairly. The owner, even provided me with some helpful feedback on my watch. I would recommend considering them if you're looking to buy/sell a Rolex (very good selection). Very pleasant experience. read more

Excellent people. Wonderful services! I'm been buying some watches there. Peter, Liz and Veronica are amazing persons. I'm very happy and of course I'll repeat my visit soon. Go to the store, it is elegant and has good location. Good parking spaces. I mean, perfect for every taste. read more

This is a wonderful watch, Jewelry and repair shop. The entire staff was exceptionally responsive and helpful in answering all of my questions and truly a pleasure to work with. I have a 35 year old Rolex that has been upgraded and it needed to be serviced. Not only did they do an exceptional job servicing the watch but fixed the issue assiociated with condensation and showed me exactly what was wrong and needed to be repaired. They also were very reasonable compared to other shops I have been too before. I would highly recommend Ermitage and can happily say that my Rolex has been working flawlessly since I saw them 9 months ago. read more

Excellent customer service and took a few links out of my watch in record time! On top of that, they charged me a fair price, so I'll definitely go back if I need a watch repaired! read more

I highly recommend Ermitage Jewelry. They gave me a fair market price for my Rolex Presidential and issued a check expeditiously. I did a considerable amount of research selling the watch and reviewed several jewelers, both online and locally, and I am more than pleased with the price, customer service and integrity of Ermitage Jewelers. read more