I don't really like this location b/c it can be chaotic. I usually go to the Southport location but…read morethis one is closer to my house. I had an appointment to check my vision & get contact lenses/glasses prescription. I've been going to Dr.Nilka Pabon for 10+ years. She is very professional & is good @ what she does. I will continue to only see her as my Optometrist. Unfortunately, this location is always packed & short-staffed.

The doctors and staff are amazing. I was able to make an appointment easily. I didn't have a wait a…read morelong time to see the doctor for the exam. The doctor took the time to answer all of my questions, and was very thorough. I highly recommend Vision Center Associates.

Dr. Roberts is fantastic. I have no reservations about his care expertise bedside manner demeanor…read morenothing he's fantastic. His support staff stink I watch people for a living. I've seen his primary secretary / office manager fighting with other employees arguing being disrespectful unfortunately it carries over to clients. So now I've moved on there are other options. Why is he a doctor when it's difficult to get an appointment when it's difficult to get information when it's just plain disrespectful. Regrettably it has nothing to do with a doctor.

I have been calling this business for two weeks to try to make an appointment. They're only open…read moreT-F and close at 5. No one ever answers the phone or returns voicemails. The website states they are appointment only, and to make one by phone. You see the problem here, if no one ever picks up the phone or calls back. This place is the closest in my network of insurance, but I need new glasses for something in a couple of weeks. So now, instead of driving 5 minutes to this place, I have to drive 30+ minutes to the next closest location that's covered by my insurance.

I went to the office for an exam and called ahead to ensure they took the Aetna Vision. After…read morewaiting for the appointment, I went to the office only to find out they wanted to charge Aetna medical and not take Aetna vision. The economic payoff for Robbins is much higher in billing through medical insurance. When I complained, they said they would deduct the $50 co-pay from my bill so I would not see a difference--the first of many lies. Bills after two years, I called them on an $80 balance and paid $60 to end the BS; they "waived" the $20, or so they said. Another three years, and they send a $20 bill every three months. Today I paid the "waived $20 to end their larceny. How desperate is this operation? They spent three years collecting $20, which they had waived. Do not fall for the BS coming out of this place. Stay away. You have been warned. As far as service, I would never buy their high-priced glasses; I would go blind them go to Robbins again

Went to Robbins after being referred by Yale, for my follow up visit i received a voicemail the day…read morebefore the visit saying Dr. Robbins day off is Friday and she wont make the 9:30 appointment to call to reschedule, I took it upon myself to find a new optometrist, Friday comes and I received another voicemail at 9:10am 20 minutes before the cancelled appointment saying if I can be there at 9:15 she can see me. Im looking for a bit more professionalism.

Our family has been visiting Oronoque Eye Care for many years. We appreciate the friendly and kind…read morestaff, convenient location, selection of frames, state of the art equipment and of course, the doctors! Highly recommend.

Great staff, because of them I was found to have an eye condition a few years ago. Doctors are…read moregreat, friendly place.

I went with my husband to make glasses for me and him,,, first of all they never have a doctor on…read moresite, secondly they made us awful glasses. Both lenses are terrible, they scratched after a month, this has never happened to me since I've been wearing glasses. They offered us warranty but we refused it, that's why they put awful quality, also my frame arm clicks and my husband's is not sitting right on his face... be mindful that we paied a lot of money,,, really terrible experience. I'll never go back there.

Thank you for fixing my mother eye glasses several times!!! We always receive great and expert…read moreservice!!! Thank you for all that you do!!!

My rating is based solely on the quality of care I received from the optometrists. My experiences…read morehave been great, and I have been going to FVC in Stratford for three years. I have never had an unpleasant experience with any of the providers conducting the exam. These interactions have always been pleasant. The front desk staff is another story! Outside of the excessive wait times, I mean, for every little service provided, you have to wait until you're recalled, which is inefficient and unnecessary in most cases. You wait longer than the total eye exam takes in some cases. My concern is also what I believe to be shady business/billing practices (which I will be reporting). My medical insurance was billed for both my first and second yearly exams, while my vision insurance (EyeMed) covers the exam itself at 100%. Never, ever, have I had to come out of pocket for the exam itself anywhere else. Second, I purchased my eyeglasses from them, using my insurance benefits,ts even though I know I can go to Eyebuydirect or somewhere and pay much less. For a single vision prescription (pretty much-upgraded readers), I spent close to $400. In Year 2, I brought in my frames and STILL paid the same amount! I couldn't understand why! In my most recent visit, I asked why my medical insurance would be billed as opposed to my EyeMed insurance and was told medical is billed when the doctors determine medical necessity or find a medical concern (Glaucoma, Cataracts, etc.). This I absolutely get and understand; HOWEVER, I do NOT and have never had any of these concerns, so again, why is my medical insurance being billed?? because they know they will be reimbursed at a higher rate. Shady, shady, shady!

After receiving a reminder about my appointment, when I arrived I was told they couldn't"t fit me…read morein. I would go elsewhere.