While traveling for vacation, I discovered Ortega jerky. I tried the habanero jerky and it was heaven. Since then, I've ordered twice thru mail order. However, my last order of the habanero was too spicy to a point of not edible. I was told they had changed suppliers and there was no change in spiciness. However that was not the case. Whatever happened to customer satisfaction??? Finally they offered to provide a shipping label so I can return and get 3 bags of another flavor. I told them due to mobility issues, going to the post office is not an option. Also, what is the point of returning products that has been opened??? My last comment to them was that customer satisfaction is the best business strategy. This comment was 3 days ago. Guess my comments fell on deaf ears. read more