I bought a dining table from here but the table has a crack after they delivered and assembly. I…read morecontacted the store and lady said they would talk to the company and I called back after a week she said the company will do exchange a new one for us . So I have to wait for them to contact me again for a month they didn't call me back . So I called back and Anthony said they would check and they never contacted me again . Now I give up and still have same table and I don't think they will do anything about it. They do not take responsibility after the sale.

Best furniture store around. Came in to look for a couch and left with all these pieces. Ordered…read moreon Friday and received everything on Monday.

After a two-month back and forth with both Jerome's and Easy Rest trying to get the mattress…read morewarranty honored, Jerome's finally came through--and the in-store team made all the difference. When we originally purchased the mattress, we were told that in order for the warranty to be honored, we needed to use a mattress cover. Unfortunately, that same cover ended up causing the stain issue that led to our claim. After countless emails with Easy Rest and a denied claim, Jerome's sent out a technician to inspect the mattress. That's when Georgina, who I believe is the manager, stepped in and really took ownership of the situation. Along with Jasmine, our sales representative, they were both incredibly patient, courteous, and committed to helping us find a solution. Despite the initial denial from Easy Rest, Jerome's ultimately honored the warranty, replaced the mattress, and helped us with a new cover and other items. Their professionalism and willingness to stand behind their customer turned a very frustrating experience into a positive one. We truly appreciate the support from Georgina and Jasmine and will definitely be returning customers.

My 82 year-old mother-in-law bought a sectional here and was sold an "insurance plan" that covers…read more"everything" for $290. When she and my sister-in-law tried to file a claim for crappy furniture and workmanship they were told that the "plan" doesn't cover slipping of cushions before the furniture was even inspected. This was 15 months after delivery, so February of 2025. We Have been trying to get them to come back out because it's not an issue of a slipped cushion, but rather shoddy workmanship and subpar furniture, not worth the $2500 price tag. We have been dealing directly with the store manager who said he would help escalate and had done nothing until January 2026. He assisted getting us in touch with a liaison for their FCP yet nothing, so we went back on 2/16/26 and spoke with the store manager again who set us up with Alyssa in customer service there at the store. We had to go through the whole story and timeline once again. Meanwhile, the store manager says it would be easiest to just "swap out the piece, but too bad we don't have it any longer". Why in the hell was that not offered at the beginning? They string you along for months and months then deny the claim. Elder abuse at work here, easy prey. They see and elderly woman and tell her that the "insurance plan" covers "everything" and get her on the hook for $290 plus the price of crappy furniture. DO NOT BUY ANYTHING FROM JEROME'S!!!

Let me start by saying that if I could give this store 0 stars I would! The guy working there (not…read moresure if he's the owner or just a worker) was rude, unaccomodating and made me feel uncomfortable. I don't know if he was having a bad day, is always like this or if it had to fo with the color of our skin. There was a set u really liked and would've purchased, but due to his demeanor I passed. Btw i believe this place is now called Furniture/Mattress 4 less

I've lived in West Covina for 37 years and never visited this store. Boy, was I glad that I did…read moretoday. Now that I moved out to Riverside county, I was in need of a dining set at a reasonable price and good quality. I was very thankful that I decided to check out Contemporary Furniture ' s liquidation sale, because after shopping around at all of the other big and small furniture stores, they had exactly what I needed within my budget; I was even able to finance my purchase. Steven was very helpful and knowledgeable with his products and financing options. Once I made my selection, they scheduled delivery and set up at a great rate within a few days. All I have to do now is wait for delivery and inspect my new dining set. So far, I'm very happy with my selection. Thank you Steven!

Had the most pleasant experience working with Steven at this Ashley's Furniture after coming in…read morehere on a whim during Memorial Day weekend just hours before closing to browse L sectionals for our house. Steven was an absolute rockstar; he was very patient, attentive, and didn't make us feel pressured whatsoever. One of the concerns we had was related to transporting of the couch itself as we had originally intended to pick it up by SUV. In expressing our concerns to Steven, he went out of his way to request that his supervisor locate the exact dimensions of the sofa as it would be delivered in the two separate boxes (H x W x D) as well as the weight of each box for the delivery. Moreover, despite the couch being sold out online, Steven went out of his way to coordinate with his manager an timely delivery date that fell within our work availabilities much earlier than we had anticipated given the online estimate. Highly recommending that partnering up with Steven here at Ashely's furniture for any future furniture needs!

Here's the stronger version with that added, cleaned up and clear:…read more Horrible products, horrible customer service, horrible after-sales support, and outright deception. I purchased a sofa from Ashley Furniture in March 2025 for over $4,000, expecting basic quality and honesty. Instead, I got a defective product and a company that refuses to stand behind what it sells. In less than a year, with a total usage of maybe 30 hours, the cushions have severely sunk. My wife and I are almost never at home, so this couch has seen virtually no use. There is absolutely no justification for this kind of failure. To make matters worse, I was sold an "extended warranty" with clear assurances that it would cover everything, including cushion issues. That turned out to be completely false. After two so-called "expert" inspections and more than six phone calls totaling hours of my time, they are now denying coverage and backtracking on what was promised. This is not just poor quality, it is blatant misrepresentation. I have two witnesses who were present when I was told the warranty would cover cushion failure, especially this early on. Now they are pretending otherwise. I will be taking this matter to small claims court. Avoid this company at all costs. I will never buy from them again and will continue sharing this experience so others do not fall into the same trap. Here's the stronger version with that added, cleaned up and clear: Horrible products, horrible customer service, horrible after-sales support, and outright deception. I purchased a sofa from Ashley Furniture in March 2025 for over $4,000, expecting basic quality and honesty. Instead, I got a defective product and a company that refuses to stand behind what it sells. In less than a year, with a total usage of maybe 30 hours, the cushions have severely sunk. My wife and I are almost never at home, so this couch has seen virtually no use. There is absolutely no justification for this kind of failure. To make matters worse, I was sold an "extended warranty" with clear assurances that it would cover everything, including cushion issues. That turned out to be completely false. After two so-called "expert" inspections and more than six phone calls totaling hours of my time, they are now denying coverage and backtracking on what was promised. This is not just poor quality, it is blatant misrepresentation. I have two witnesses who were present when I was told the warranty would cover cushion failure, especially this early on. Now they are pretending otherwise. I will be taking this matter to small claims court. Avoid this company at all costs. I will never buy from them again and will continue sharing this experience so others do not fall into the same trap.

I was looking for a sofa for my new apartment and all accidentally, I found this store. Kevin, the…read moresales manager, showed me all the options in the store and even much more in their catalogue. Finally, I stopped on a very beautiful and big sofa but unfortunately, the price was a little over budget. Kevin gave me a big discount on it! He did his best and I got the sofa I liked so much. Now, it is the part of my apartment interior and I am very thankful to Kevin and the store management. I will need a kitchen table and chairs for my dining area soon and I know where I will go to get them. I highly recommend this store because: first, the prices are very fair and they have very customer friendly price policy; second, the quality of furniture is really good; third, the staff is amazing, professional and friendly and, finally, fourth, Kevin is a great guy !

Nice , comfy and perfect for your aches and pains in the body. Affordable for everyone.read more

Great furniture, professional service, and unbeatable prices. I went to Best Buy Furniture looking…read morefor furniture for my new house. The employees were very professional and gave me time to look around the store. I found a couch I liked and was able to design my own couch with customized legs, upholstery color, and size based on the shape of my living room. Delivery was fast. I also purchased my bed frame and plan to go back to look for some accessories and end tables. I highly recommend Best Buy furniture because the quality is as good if not better than other major furniture suppliers, but with much better prices, service, and delivery. I had really frustrating experiences with Ashley Furniture and Living Spaces so this was a great find.

Beware their site says " in stock" but items are not in stock and takes about a month to get in…read morebefore they deliver yet they charge your card from the time you order. And their delivery company is limited to deliver to some areas and only one day of the week to your options for delivery dates/times are very limited. Also very difficult to get a hold of someone through at customer service thru chats, emails or phones.

Bought a mattress and bed frame here and got them delivered and set up! The service was great. When…read moreI walked in the salesmen practiced social distancing with a mask (they also have pleno glass when checking out) while also taking care of any concerns and gave me recommendations. I ended up buying a bamboo mattress that is comfy and cool since I tend to run hot while sleeping AND it was on sale! The man who came to deliver and set up my bed frame was so strong, efficient and polite! I would def recommend someone to get their furniture needs met here and to get it delivered. There's no point in stressing yourself out to get it all set up. The price was definitely reasonable and I would come here again.

PLEASE DO NOT BUY FURNITURE THERE! I live around the corner and it is inexpensive. I went in and…read morebought a five-drawer dresser. Two weeks later it fell apart. What was my convenience became an inconvenience. The inexpensive became more expensive. PLEASE DO NOT BUY FURNITURE THERE.

Great service!! They went out of their way to pull out another couch so we could get the full scope…read moreof our options, Best deal we could find and very nice with us while we shopped..and they are local business, I'll happy to support!

My husband and I bought a couch for $180! They had other beautiful couches for only $300. All new…read morefurniture. I was skeptical because of the reviews but I mean I don't really care if I wasn't greeted, It doesn't matter as I can get a price like that We went back for more furniture! My grandmother in law wanted us to buy her some Canopies. We went to Walmart and honestly they were flimsy so then I remembered this outlet and we went back and they were much better quality for just about the same price as the flimsy cheap ones at Walmart. I'm just sayin, I think this place is worth checking out at least once to see if they have some thing you like.

Walked in needing a new dining set, couch and accent chair. Serena greeted us at the entrance and…read morehelped us navigate the store. I showed her a few pics of my desired lay out and we took it from there. I found everything I needed, in the colors I wanted. It also helped that Serena completely understood the vibe I was going for. My furniture gets delivered this week and im so excited. Prices made perfect sense, furnishing a home can be expensive but Bob's had something for every budget and financing too.

It was our first time in Bob's Discount Furniture and it was a great experience. We were greeted as…read moresoon as we walked in and given a layout of the store. The sales associate let us look around without being intrusive. We found a few nightstand and dresser we liked and had it rung up. It was a great shopping experience.

We finally made our purchase at Living Spaces and so far are very happy. Our leather recliner sofa…read moreand recliner are beautiful and comfortable. We did not feel the extended warranty was a worthwhile option but are hoping for the best. Flexsteel has its own detailed warranty and since we've never had a good extended warranty experience in the last thirty years (auto, appliances, electronics etc.) we feel like rolling the dice and paying for any repairs would offset the high price of the extended warranty offered. I have to say the shopping experience at Living spaces was the best of all other furniture stores we visited. There was no pressure and delivery was on time and exceptional. Maybe we were just lucky but we will return to Living Spaces for any future purchases.

I've purchased furniture from Living Spaces before for my previous home. In my opinion, the quality…read moreis a step above places like IKEA or Ashley, although you're definitely paying more for it. I recently moved into a new place and needed some new furniture, so I decided to come back and shop here again. We found a couch we really liked and purchased it, but when delivery day came, it wouldn't fit through our doorway. Now, I understand some of that responsibility falls on me. However, we specifically discussed the measurements with the salesperson before making the purchase. Instead of asking follow up questions or helping us determine whether the couch would actually fit, he seemed more interested in closing the sale. He never asked about doorway clearance, access, or any of the things that ultimately became a problem. As a result, we got stuck paying a delivery fee for a couch that couldn't even make it into the house. What frustrated me most is that this felt completely avoidable. A good salesperson should be helping customers avoid expensive mistakes, not creating them. After that mess, we had to go back and pick out another couch. This time we worked with a younger guy with glasses and the difference was night and day. He asked all the right questions, listened to our concerns, and gave us recommendations that actually worked for our space. Five stars for him. The furniture quality itself is still good, which is why I keep coming back. One thing I would skip though is the extended warranty. I purchased it on furniture from my previous home and never ended up using it before it expired. Overall, I like the products here, but the service is definitely hit or miss depending on who helps you. Unfortunately, one bad salesperson ended up costing me time, money, and a lot of unnecessary frustration.