We recently visited Pope Family Dental for the very first time. We presented a really difficult…read morecase to them -- a disabled young woman who had not had dental care in at least 20 years and whose health and teeth had been severely neglected. She doesn't even know how to brush her teeth properly! When she came to stay with us, I was shocked at her condition. We called ahead to discuss the case, and the dentist said to bring her in. Scheduling with Mary was very easy. We were greeted warmly, and then our hygenist did an incredible job! When we saw the dentist, Dr. Pope was so very kind and went way above and beyond what we could have even hoped for! He took extra time to help us, was very patient and friendly, and made us feel very welcome. Then he did what we thought was impossible -- he put in a lot of hard work, thoroughly cleaned her teeth, and made a difference that will effect this woman's entire life! He had to contend with gum disease, swelling, and neglect, and somehow he managed to perform a miracle. Now, a week later, the swelling that she went in with has gone done tremendously, she chews her food, and some of the loose teeth seem better anchored as the gums have tightened up. I would highly recommend this practice to anyone! They did a thorough and incredible job. More than that, they were kind and compassionate, and they welcomed a very challenging patient with a smile. What they have goes beyond their skills in the dental field; these are truly fantastic people!

When searching for a new dentist late last year, Dr. Pope "graded out" very well ... on several…read morewebsites. He and his staff truly delivered! I had two adjacent molars with old, broken fillings, as well as the chips in them. I also had a chipped / broken incisor. Two crowns later, his work was flawless. I couldn't be happier! The repair to the incisor was incredible, as well. It matched the neighboring teeth perfectly! He and his staff are very friendly and will earn your vote, as well!

It is almost a year already and this office is not taking responsibility for making me lose a…read moretooth. They not only stole money from my insurance company but me as well. I would not trust this dentist at all.

I have finally found a dentist that truly cares for their patients! My mom was visiting and her…read morecrown fell off unexpectedly. Me being new to the area we searched for the closest place and found Pebblewood Dental. They took my mom in right away and she saw Dr. Mendiola. My mom was hoping for something temporary until she returned home. Dr. Mendiola was honest with her in telling her that he did not want to charge her for a temporary fix and if she just kept it clean in the meantime to get it fixed with her dentist back home she should be just fine. Also, he did not charge my mom for the exam since he was unable to provide any type of service other then the exam. My mom and I were shocked. He was not looking out to just make money off of us, he was honest and caring! He was also very thorough and knowledgeable in explaining as to why the temporary fix wasn't necessary! Also, because of this great experience, I decided to return for myself. I was unable to find care for my 11 month old and Dr. Mendiola told me it was perfectly fine to bring him in. I can't explain to you how wonderful and patient all the staff members were to me and my son. Lets just say I will be hiring a babysitter for my next visit for my personal sanity but if I ever needed to bring him with me again I can trust that I have a wonderful staff to make my son and I feel comfortable. I highly recommend this place to all my family and friends!

My son & I both had some issues after not seeing a dentist since before covid. My son in particular…read morehas a tough case. I am a high school science teacher and work with gifted students. Dr. Fakhouri is certainly a gifted dentist. But the best part of working with him was his ability to connect with my son and encourage some changes to his dental care habits. My son is not easy to impress or connect with. His bedside manner is excellent. I am grateful to have found Dr. Fakhouri so he can turn our dental health around to the positive. Highly recommended. ***Also, I think the negative reviews here are all from the same person. Lame.***

I really wanted to give them 5 stars. Pros: They did such a…read moregreat job at making me feel comfortable and in control. They helped ease my anxiety. Cons: Do not go to them if you need custom work done. I started the process of an implant on front tooth 10/2022. They could not get the shape or shade of my implant correct to match my other front tooth. I have had to drive to Arlington Heights twice for a Color match- those goes 2 hours of my time, each time. Two times they had to drill off the implant to put a new one in. This is the 4th time going back to have this "fixed" and the implant color STILL doesn't match my color of my other teeth and now my tooth next to it is longer than the implant I get it it's my front tooth it's hard to match to the other front but when I suggested crowing the one next to it to match the doctor said no. I was also told that due to "my case" they will no longer do front crowns without doing 2 or 4 of the front. They also made me sign a waiver. Way to make me feel like shit for something they should have done right the first time. Have they been accommodating in trying to fix it each time- yes- but this has been a joke trying to get it fixed. I tried to be understanding but it's still not right and I'm not going back for a 5th time. So their goes 3k that I had to pull out of savings down the drain and I will have to have another dentist fix it.

I can't say enough about Dr Jhanji. His care and his attention to detail and your well being and…read moremaking sure your at ease with your procedure are off the charts. He is by far the Best DDS I have ever been to. Also calling me afterwards at home to see how I'm doing. He will be me lifelong dentist from now on.. Everything went perfect!! Thank thank you Dr Jhanji. Gus S

Dr. Janji. at Southwest Dental Center, did a beautiful job replacing some crowns for me, and the…read morecolor matching is exact. Highly recommended!

"Doctor" Lina Hamden completely BUTCHERED my tooth. I went in for a simple surface cavity filling…read moreand left with my tooth shaved flat and to a tiny point that cut my tongue up. She numbed me with novocaine and then kept asking "does that feel ok now." I had no idea what she was doing or what "ok" meant. I'm completely numb, how am I supposed to know that I'm biting on a filling? So she just kept shaving more and more of my tooth off. When I accused her of being rushed in an email I was told that she took her time. So I guess I will say that she very thoughtfully and methodically shaved the inside of my molar flat and to a tiny sharp point. For weeks until I could get into another dentist I chewed on one side and had headaches and jaw pain. I can't believe that my bite is never going to line up and again and my tooth will feel misshapen and deformed from now on. Now the right side of my jaw clicks because my teeth don't line up. I wake up every morning in shock because I can't believe someone would do this to me. On top of that, this "dentist" and the rest of the staff seem to have no idea what's going on. When I initially came in for a cleaning I asked for an out-of-pocket quote for a mouthguard and was told it was a little over $500. Also, I asked about making an appointment for both the cavity and to fix a loose filling, but was told to only do one at a time. When I get there for my filling appointment I was told that the appointment was for both, even though I only made the appointment for the cavity filling. I was also told by the receptionist that they hadn't heard back about the night guard. Then 10 minutes later the "dentist" tells me that insurance denied it and it was about $900. On top of that, when I told them what I was originally quoted for, they basically called me a liar saying they have no idea how I would even get that information. After she ruined my tooth, she did offer for me to come back and look at it, but if this person can't even complete a routine filling without ruining my tooth, I would have to be crazy to go back and let her cause more damage. I had to go to another dentist who was absolutely shocked at how horrible of a job she did. He did his best to smooth it out, but it's still jagged and catches my tongue. On top of that, they billed my insurance and billed me and then wouldn't even reply to my email when I told them they owed me a reimbursement.

One of the best dental places in Naperville Dr. Lina is a very experienced woman in this field you…read morewon't feel her hands working on your teeth thank you very much Doctor OK OK

Best experience I ever had at a dentist and I'm old. I had…read moremy teeth scraped and cleaned by the dental hygienist Veronica who was very accommodating towards my dental anxiety. I began to enjoy the idea of clean, shiny teeth. Then Dr. Carl and I discussed my treatment needs and how to best address them. I chose which issue to solve first and he said okay. It seems to me that Dr. Carl is highly skilled and highly motivated, but also modest. I waited a long time to find the right dentist for me and I feel much relief now.

I'd avoid this place - the office staff are either taking on too many patients, or need new…read moremanagement. My fiancé was wrongfully sent the full bill for an annual preventative visit (despite being covered by insurance each year) - the office made no attempt to bill insurance. After several calls over two weeks, we've been unable to reach anyone, instead each time receiving a promise that the "billing department will get back to us shortly". Seemingly, this "billing department" is one person who is always with patients; she has never tried to call back. Edit: they had also cancelled an appointment on us without communicating anything... apparently they had switched systems and failed to carry over the old appointments.

Dr. Kothari and his team are extremely dedicated to their work and to their patients, and they are…read morealways very caring and welcoming. I felt confident in his expertise and knew that I was in the best hands. I have had braces previously with another orthodontist, but Dr. Kothari is the best. He was very thorough and I was pleased with his effort in understanding my case. I had a very positive experience and am extremely satisfied with my beautiful smile. I highly recommend Dr. Kothari to everyone!

Dr. Kothari did my braces years ago and still sees my family members too. I've had many compliments…read moreon my smile and straight teeth. Great work!

Came here for a consultation and it was great! I felt really well taken care of and was given two…read morevisits, one for scans and the other to provide me with a consultation and treatment plan. Dr. Kothari is a wonderful orthodontist and does his very best to help you feel comfortable with your care, no matter your age! He is very knowledgeable and I like the fact that he is a perfectionist and wants to give you the best results always. I am looking forward to continuing my care - thank you so much for the best experience! Unfortunately, they are going to move soon to their other locations (Joliet, Countryside) and not keep a Naperville location anymore, but this review is for the practice as a whole! :)