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    Orthofast Monroe

    5.0 (2 reviews)
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    Advanced Radiology Consultants

    Advanced Radiology Consultants

    2.1(11 reviews)
    3.6 mi

    My doctor ordered an MRI over a month ago and when I didn't hear from them in a few days, I called…read morethem to check on the referral. Which they said they had and would call me back for an appointment. 10 days later I called again and they said they had the referral but were too busy to submit it to my insurance and it would be done "eventually" 2 weeks after the referral was sent I called my insurance company, who told me they don't have anything for an MRI authorization! It is now a month later & I still haven't heard from them.

    I received a call yesterday for a referral to make an appointment for an ultrasound I was told my…read moreappointment was at 845 Am and that I'd receive a text message repeating all the information I was told. I in fact did not receive a text message. I arrived to my appointment at 845 Am in the Trumbull location coming from West haven just for them to act like I was aware that I was 15 minutes late. I walked up to the window and told them my name and the two receptionists started talking to each-other saying " you should call". The other receptionist called, got off the phone and asked me if I wanted to reschedule. None of which did she tell me I was late to my appointment or did I receive a call that I was late for my appointment. Very unprofessional and for someone in the healthcare field, absolutely no patient empathy what so ever which is sad considering your dealing with people all day. I have never been this upset from an appointment ever.

    Orthofast Monroe - orthopedists - Updated August 2026

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