I had an 8:40 am appointment scheduled with Dr Twigg this morning.I received a call from your…read moreoffices at 8:35 telling me that they had been trying to reach me for days and left me a voicemail about the appt needing to be rescheduled.This was after a 45 minute drive from my house in PCB. I have ZERO record in my call log of any call from your office.I have ZERO voice mails from your offices. I have all of this in my digital footprint.The kicker is also have a digital record of an appointment confirmation at 6 pm Monday night so I could tell you I am confirming the appointment.I also have a digital record of you asking me to begin the exhaustive check-in process online which I did yesterday. So everything we have a true record of indicates I had an appointment this morning. Yet your operations people are trying to tell me they have been desperately trying to get a hold of me.

Lauren flowers and DR Watt and their entire staff are amazing! The staff was super helpful and…read morefriendly and made my surgery so much less worrisome for me. Highly recommend if you live in the area and need a orthopedic

I would say I'm harder to please than most people due to being a nurse, but everything was…read morewonderful during my visit here. Lilly was so kind and made my day a little brighter. Chad and Dr. Thackery took their time and addressed all of my concerns. Side note: I have a deductible due to it being the new year and prices were very reasonable for X-rays and a MD visit.

4 weeks I've had a referral in with this business. Called 3 times now and I get an unhappy and…read moreargumentative staff who continuously say they are behind and "we will contact you when we are ready". If you're that busy stop taking referrals! Looking for a different specialist.

What a great office and caring people. Everyone was so helpful and Compassionate. It's a great…read morelocation very convenient next to the new Starbucks and across the street from Home Depot on the beach. I'm so glad that Dr. Dietrich is back in town.

I shall call Dr. Bob "The back whisperer". I had been suffering from low back pain and spasms for…read morealmost two weeks. When I was finally able to drive a car, I made an appointment for physical therapy. A similar episode 4-5 years ago required 6 weeks of traditional physical therapy (another provider). Dr. Bob resolved my lower back issues *much* more quickly than I expected. I won't go into details, because someone else's problems may require a different type of treatment. His approach was unexpected, but worked quickly, allowing me to resume my normal activities almost immediately, and residual aches dissipated within the next few days. Who could ask for more?

I just started my therapy but I LOVED my first session. I felt comfortable, which is not usually…read morethe case when I'm getting treated.

I want to give Tech Cassandra Noble that did my X-Rays 5 stars. She was super nice and made me feel…read morecomfortable when taking my x-rays. She's professional and I would recommend her to anyone. She does her job right.

we've been here for over an hour, my husband is in excruciating pain, multiple people have been…read moreseen yet he's still waiting to see the doctor. Check in was extremely slow. we were told by white Wilson in Niceville that he has to go to immediate care here in FWB but that FWB only takes walk ins, which we now know is a lie. Now that we're here we've learned they do appointments. White Wilson needs to get their act together. They're doing a tremendous disservice to those who turn to them for care. I've given one star only because I can't give zero star review

Excellent, I mean outstanding providers and staff. I was very impressed with joint replacement…read moreprocess from start to finish.

Absolutely love Dr Buchan and his entire staff. I wish he could be my go-to Dr for everything…read more Great personality, brilliant, compassionate, and helpful. The office staff is also incredibly helpful. I sprained my middle finger and he made sure I found an occupational therapist. Love this office!

Dr Chen is a fantastic orthopedic doctor and surgeon. I have been a patient of his for about 3…read moreyears, broken metatarsal, bone spurs and a broken ankle. He's always professional and polite. My husband sees him too. He had a problem with his insurance and his receptionist stayed on the phone until she straightened out the problem. Dr Chen and his staff are top notch!

I've dealt with Dr. Chen a couple of times for different injuries on two of my Sons. But now I have…read moregot to see him for my knees and as I made my appointment for my referral, I was told that he would only examine ONE knee at a time, seems like a money making issue. I found another doctor that would examined both knees so I scheduled with him and cancelled my appointment with Dr. Chen. I wound up with an automated appointment reminder phone call yesterday and called like 5 minutes ago to see why. Long story short- I like Dr. Chen but he needs to give his receptionist, Brenda, some better personal skills and phone etiquette because all three times we spoke she sounded like an uppity bitch. Will NEVER use or recommend this office because of her.

Very personable. Takes time to explain what's going on and how to fix it. She even took the time to…read moreshow me some of the equipment used in the procedure and how it works. She and her staff went above and beyond in dealing with my insurance and getting them to reverse a denial of coverage.

From the owner: Juliet de Campos, M.D. is a board-certified, fellowship-trained orthopedic specialist who is…read morepassionate about providing her patients with hands-on treatment. The time she spends with each individual is dedicated to allowing them to return to their lives and enjoy what they love. Taking a conservative, individualized approach to orthopedic medicine, Dr. de Campos offers the latest non-surgical and minimally-invasive solutions to her patients, ensuring that their recovery is as quick, effective, and long-lasting as possible. She is currently accepting new patients. Be sure to call ahead with Dr. de Campos to book an appointment.

Updated: 3/10/2026 Read the latest at the end of my review…read more I have an appointment for a MRI on Saturday Feb 21st. My new doctor thinks I may have deeper issues than just trigger finger. I've already seen him once since my ordeal at The Orthopedic Group. They did an x-ray and did a short evaluation of my finger after a lengthy consultation about what I had to endure prior. I go for a MRI to determine whether something more serious and severe is going on with my finger. My new doctor thinks it might be a fluid situation possibly. But he wants to make sure by means of the MRI imaging. This is what I've been needing and hoping and praying for. I just feel like the orthopedic group or at least the doctor I had didn't care about me and my way of life or occupation. It felt like a hurry up and get him out of here thing looking back on it. Not much care or thoroughness was taken because I was paying out of pocket instead of insurance. The orthopedic doctor I'm seeing now has done two prior surgeries on the same left hand and he did a very good job. That's why I've decided to go back to him. Also because I just finally got my Medicare insurance started this Feb 2026. I only went to the orthopedic group because of payment plans, biggest mistake of my life to say the least. In addition to this post I have to say that I truly am not trying to put down the orthopedic group. It's the fact that I had a really bad experience there. Many other people love that place but for me it was not good. Dr. Glenzer was my doctor at the orthopedic group and his personality just seemed a bit more in a hurry rather than get it right. At least for me, that's my take on him. I do wish all that go there the very best of luck however. My new and former doctor is very thorough and listens to my concerns very carefully. He's done carpal tunnel surgery and trigger thumb surgery for me which were very successful. He also did a steroid shot injection back years ago on my right thumb which did wonders. The only other thing I might say about the orthopedic group is that after Dr. Glenzer had agreed to do a free incision surgery but I was billed afterwards a small amount. They also required me to pay for the office visit the day of the free surgery. This feels like , pay us for screwing up your finger with a botched needle procedure. Totally unacceptable!!! If it had gone successfully I would have had no problem but the second procedure needle surgery was just bad ! I feel very let down by that establishment personally. Good luck to you if you choose to go to the orthopedic group establishment practice. After my MRI results it's been determined by my new orthopedic doctor that I have lots of scar tissue. My question to the Orthopedic Group is why wasn't the scar tissue removed at the time of the follow up free surgery? I also have some fluid buildup! I'm very angry about how Dr. Glenzer took care or not of me and the surgery. It felt like I was not a priority or a concern. He agreed to do the following up surgery after all my pain and frustrations. Now I'm getting billing statements from the orthopedic group. I have a voicemail saved of his call to me telling me that he wanted to make things right with me and agreeing to do the follow up surgery for free. I was also charged an office fee the day I went there for the follow up surgery. As a guitarist that depends on my fingers to make income this is just not acceptable. Total disregard and respect to me and my profession is what I'm feeling. I now have to go through some grueling physical therapy to try and get back to some sort of normal. My new orthopedic doctor says he could go back into the surgery process to remove scar tissue buildup and possible fluid but he wants that to be a last option. I for one will never go back to the orthopedic group for anything. The whole experience with them and Dr Glenzer has been nothing short of a nightmare for me.

Waited 45 mins to be seen. Need to speed the process up or not stack so many patients in a time…read moreblock. Everyone's time is valuable to them, but so is the all mighty dollar I guess. Dr was nice.

I was referred to the Niceville office and visited once in February and again in March for a…read morefollow-up. Once you get past reception, Bluewater Orthopedics seems like an OK place. I had no issues with the X-ray tech or the PA who I saw. I thought they were very professional and knowledgable. Reception, however, is a disaster. First, there is nothing preventing the whole lobby from hearing everything you discuss with the receptionist. The seating area is very close to the reception window. I felt very uncomfortable with so many people listening (whether they had bad intentions or not). Next, on both occasions, the receptionist seemed like I was truly inconveniencing her by being there. Rude, short, loud. No "please" or "thank you's." I just really didn't appreciate it. There was no concept of customer service at all.

Recently saw Dr. Buchan for hand issue and he was excellent! Very thorough and explained what was…read moregoing on with my hand and tendons and advised of treatment plan. He took the time to listen to me and I genuinely felt he cared about me as a patient. Great personality and kind doctor. Highly recommend!!! Respectfully, Barb Isaacson