Great communication initially when getting a quote and setting up the appointment. You do have to…read moreput down a deposit. For us, it was $50. Fast forward to a couple days prior to the move, I texted and no response. Texted again the next day to try to get confirmation they were going to show up and again no response. Texted from a different phone number pretending to get a quote and what do you know, he texts back. Thank god they actually showed up, albeit 15 minutes late. I will say they were polite and put our stuff where we told them. However, they damaged TWO of our dressers (took an entire corner off both) and didn't reimburse for either of them. Didn't give a discount, just apologized and charged the full price. Each one of the dressers cost $300.

I had a bad experience when I last moved 2 1/2 years ago. That other company jacked up the price…read moreduring the move and some items went missing. So glad I found Reliable this time because the experience was night and day. Reliable quoted the job at a reasonable price, stuck to their quote, was respectful of my directions and possessions and finished the job on time. I would not consider using anyone else if I needed to move again.

Hire them. Of all the things to spend money on when you're moving, a seasoned professional moving…read morecompany is the top. We personally feel that Lamanna was worth even more than we paid (Important to note that we've moved twice from NYC in the past 5 years, and city prices are very different.) I really thought I'd written this review already, but you know how crazy it can be when you move. I've got specifics about the guys on the crew, but I don't have the notes right now and can't remember, it's just too hectic still. Just know that Lamanna was prompt, careful, friendly, and super helpful. They are *serious* about being a good crew, and we were lucky to be able to book them. Steve was even good enough to help keep me from having a meltdown about a month before our move! I hope to update this later after we've actually settled in better, but honestly, things just keep piling up and I don't know when I'll get to it.

Lamana's came recommended to us by friends who moved about 6 months ago, and we are so happy we…read morewent with their recommendation. Service was efficient but still very careful to protect our belongings and the safety pf the 5 man crew. Everyone was very professional and our move went off without a hitch. Lamana's knows what they are doing. We packed our personal items, so the crew only had to move the furniture & boxes. They just needed us to direct them as to placement in our new house. In all, the entire process took about 5 hours. We should note my husband is immune compromised and all staff took precautions when it came to pandemic precautions. We are grateful for their professionalism and concern, in this regard. There was a GREAT article about Lamana's in the Albany Times Union on 9/2/20, this is a multigenerational family run business and they deserve the high praise and recognition. I've already passed them on to another friend who will be moving in the near future and to our realtor. I do recommend calling & booking as soon as you have a closing date. We were able to get them within a few days of our closing, but with the good press and so many happy customers, I'd say they're only going to get busier. Great job. Great local business. Can't say enough great things about them.

LorDell and Donnell moved several pieces of heavy furniture from the second floor of my home to the…read moregarage and they did an excellent job. They were on time, polite and were very careful and thoughtful when moving the furniture. They made sure I was pleased with the work performed. Also, they were reasonably priced. I would certainly use them again for future moving jobs.

Great job. The team arrived on time. Did not waste time…read more The job was quick and with no issues. I would use them again. And recommend Also, great quote

we had a perfect experience choosing this location as a landing spot for our three pods. we kept…read morethem here for a month with no issue, then hired the great guys from don's moving in albany to come and load the contents into a truck. the people who work at this facility were always available when we called with questions, and when the movers unloaded the pods, everything was dry and undisturbed. even though we don't live anywhere near this location, it was definitely the best choice for us. i'm so glad to have found them!

U-Pack was an excellent way for us to move. The flexibility provided ensures that your load will…read morefit and while we used a few more feet than was originally estimated, the cost for the additional space was very reasonable. Also, our household goods arrived in excellent condition without evidence of shifting, which to me indicates that the driver took great care in hauling the load. On both ends, the drivers also worked to position the trailer in the most advantageous spot for loading and unloading. The three days to load and unload are more than ample if you are organized ahead of time in your planned packing and unpacking. As a final note, everyone I spoke with in making the reservation and throughout the move was professional, personable, and helpful. For me, and possibly for you, U-Pack made my move as stress-free as possible.

Not sure about all these 5 star reviews but seems very sketchy. Inquired for a quote via form on…read moretheir website. The next morning i get an email from a name and email address of a William, but the email said it was from a Mike. Then i get a text message from Mike "Call me about your move. If i dont hear from you by 8:40 I'm moving on to other customers". got that text at 8:32 in the morning. So if you want incredibly aggressive and rude sales people, might be the place for you. I don't do business with ultimatums and arbitrary deadlines, so i'll be looking elsewhere.

Handle my move with care and were prompted and personable. I will use them again very soon to move…read moreme

Things started out well when they contacted me to tell me their truck had been in an accident that…read moremorning however they were still going to be able to complete the move that day. First they piled boxes and furniture so high in the new location that I could not move around the rooms or move any thing myself. They charged me to come back the next day and move things around so it was more manageable. Then I started noticing all the damage to several pieces of furniture. My furniture had some surface scratches from my cats and child. However there are now gouges and scrapes on the edges of all my tables and the frame fell off the glass from the bottom door of the barrister bookcase. When I contacted the owner as stated in his contract for damaged furniture, he said he was sorry I felt this way , they did a great job and to send him the court date.

Friendly and Fast! Highly recommend them, they even stopped to say hi to all 5 of my pom's :)read more

David is a pro from start to finish. I will keep his info…read moreon file for any future jobs. Thank you David

Don't use if you value your furniture. The 'crew' showed up in time and did the job, however only 1…read moreof the 3 knew what they were doing. I supplied more than enough moving blankets, however they did not secure any items in place nor wrap items properly. Many dents in furniture & broken handles on a cabinet. Also dented and marked my new wood floor and hit my ceiling in 2 places. Asked for insurance submission- stopped responding to my texts. Before hiring I brought up all the negative reviews and was told those were selected by the website... Shame on me for believing he was different. See photos

Organized a $1,500 move from a 2 bedroom to a house. Set the move up 2+ months in advance. Spoke…read morewith Tony about 3 times re: various things such as, updating the inventory list and date for move. Super unprofessional and unreliable. I had to call back because the new quote hadn't been sent to my email. Called and confirmed with Tony again and had the quote sent to my email and I signed it. No phone calls to confirm. Movers didn't show up the day of the move after getting the permits for no parking, arranging time off of work and family members to help. Don't waste your time on this company, you'll be running around doing it all on your own anyway.

Don's was my first call to do a "military" move, I've not a regret. Super happy, super-duper…read moregrateful and just very appreciative of all the guys, from Dylan, Glenn, Manny, Snoop and the other guys whose names, I'm sorry, I don't recall. They were all very pleasant, polite, professional and hard working. They packed about 200 boxes that I never could at this age. Not cheap, but really worth every dime. Manny even came back today to finish something up weeks later. An old lady says thank you to all. Happy Holiday's

We used Tom's services twice in a 3 week span…read more On our first time, we asked Tom & his crew to be at our new home at 4 PM. They showed up at 3:45 and unloaded an entire cargo van worth of stuff in just about 2 hours. Tom and his crew all wore masks and saved us the strain of lugging furniture up 3 flights of stairs. The entire crew was polite and followed direction well when I asked that certain boxes be placed in specific rooms. The second time we used Tom's service was just as great. We fell in love with some furniture at Home Goods in Latham but their delivery services were astronomically overpriced. Tom quoted us a much better number. He picked up our pieces from Home Goods the same day and delivered them to our apartment the next morning. Everything was in excellent condition. Tom kept me updated as to the fact that he had picked up our stuff and as to his ETA to our home. We paid Tom via venmo and I accidentally overpaid Tom by 100 dollars. I texted Tom immediately and let him know about my error. He assured me it would be taken care of, and a partial refund was given to me later that morning. I'm beyond impressed with Tom's punctuality and professionalism. I would absolutely recommend his services to anyone who needed a dependable set of movers in the capital region.

Only reason Tom gets any stars is because the actual work he did was good. However, he took my…read moremoney and left me hanging. Then when he got a bad review from me he called to see if he could finish, just to disappear again. He took my money and didn't finish the job.

Exceptional service…read more It's always hard to find someone who is does good work, regardless of cost. Well, we found someone! Johnny and Josh did GREAT work. My family felt very comfortable with them at all times. Our furniture/belongings were well cared for, no damage. They were fast, and efficient about the work they did. They were prepared and brought the right tools. Johnny was very responsive and great with communication. I value quick responses via text, and clearly Johnny understands how important this is to customers. I have nothing at all negative to say about my experience. Actually I'm hopeful we can hire them again! Thank you guys. ps- great value too! Pricing was great.

They helped to load my pod, they were on time, hard working, and got the job done. I highly…read morerecommend this crew, and I have hired them again for second job.