Probably the best hotel rooms in Shreveport. Our room was clean. Casino is clean as well…read more Sportsbook was spacious and nice. Not a lot of bj tables though.

The casino is beautiful, clean and wasn't cloudy with smoke. That's where the good things end…read more There are more quarter and 50 cent vgt machines than you see anywhere anymore, and I love playing those, but their machines are the tightest I've ever experienced. You may as well play a $5 machine ; that's how fast your money goes! We spent around $2k and had very few good wins and left empty-handed. You are also lucky to get a drink server at all. If you are able to flag one down, order your drinks 3 or 4 at a time. You are better off going somewhere else to gamble.

Hotel is not busy and the room view was the roof AC units? Online amenities say hot tub? It's…read morethrough the spa only open until 5:30 pm for a $30 pass charge. Rooms are nice and comfortable but attention to detail with the advertisement is not honest. Margaritaville good food but if you order a salad as a side it comes out all at the same time. Too much food for one delivery.

My husband and I spent Thursday - Friday April 28 -29, 2026 at River Spirit Casino Resort in Tulsa,…read moreOklahoma. The day of our stay I got a text message asking to pre-register, which I did. Upon arrival we were told I'd get a text shortly when our room was ready. We waited at the Margaritaville Bar down the hall from the front desk. The male bar tender was friendly and made a great Bloody Mary. After our drink we returned to the front desk asking about our room. I was told the pre-register didn't go through for some reason, but our room was ready. She didn't know why we hadn't been alerted. Why bother if pre-registration doesn't work? Valet parking is free BUT you need a bellhop if you want your bags brought to the room there no wheeled luggage carts. He did bring our bags to the room but wasn't amiable. I still tipped him. Our large nicely decorated 2nd floor room had a king size bed and wall of windows overlooking the Arkansas River. Huge bathroom with tiled shower, vanity outside bathroom for makeup application, small refrigerator and coffee maker. The larger main casino allows smoking while Margaritaville casino is smoke free. Both have a good variety of slot machines, but we preferred the non-smoking Margaritaville. Their bar and restaurant are closer to the front desk/lobby also. We returned to the bar for a drink before dinner. Our previous male bartender was ending his shift, so a female bartender asked about drinks. We ordered two paid for them and relaxed while talking. She came back and took the cash in front of my husband off the bar. We tip, but that was money for another 2 drinks. She never asked if it was a tip she just took it. My husband was upset and stood up telling her you just made me mad and left. She asked why so I told her she'd taken the cash, and it wasn't a tip. She said I can fix it, but I told her she messed up and it was too late to fix and left too. We went directly to the Margaritaville Restaurant next to the bar, were greeted and seated in a booth by friendly staff. We ordered Margarita's and looked over the menu. Since the bar fiasco we weren't very hungry. We ordered two appetizers Ahi Poke Nachos and Drunken Shrimp Skillet. Nachos were our favorite; Drunken Shrimp Skillet was ok. Food was good service was great. The next day we went to Fireside Grill off the main casino for lunch. I ordered the Meatloaf Sandwich, he ordered the Goldrush Burger both came with fries. The meatloaf was very good, but the bread was too thick and crispy for my liking. I wish I'd ordered the meatloaf entree. Our young waitress was nice but definitely needs more training making trips to and from the table without taking dirty dishes or bringing coffee for refills. She was pleasant and trying her best. We used all the coffee pods in our room, so I called the front desk requesting more coffee and cups also. We never got them. During our two days I didn't see any cleaning people on our floor usually I just ask them for more coffee pods. At the ice machine down the hall there was a half-used water bottle that remained there our entire stay. The room and hallway were clean, but if you ask for coffee, cups or anything it should be taken care of. We won't go back. From the bad experience checking in, lack of attention to coffee requests, our very first stay left us feeling invisible. There were good staff, but not enough of them to make up for what wasn't taken care of. We chose this hotel due to a close proximity to the Looney Bin Comedy Club since we had tickets for a program there. We liked the Comedy Club but we'd choose another hotel if we return.

Had a very great experience here! The smell of the whole place was for some reason really…read moreappealing, other than the smoking areas (I don't smoke) but there are areas that are SMOKE FREE. They have a sign up so you know! The staff were friendly and we kept getting lost--they helped us out a lot haha Drink stations are complimentary, aka free! Even by the food courts. The Hard Rock shop does Military/Veteran discounts on Hard rock items only, must show ID. (Drinks or food bought in the shop do not get a discount) We got the king suite and it was HUGE! Definitely didn't expect something so nice and comfortable! There were a few pieces of hair in some places in the bathroom (floors) but I didn't mind, it wasn't in my way--the bed was my main concern lol, and it was clean! No hairs, no bedbugs, nothing! Yay! (The room was super huge and everything else was very clean, mirrors had no smudges, no hair or dirt on desks, vanity, etc) The bathrobes ARE FREE TO USE, but if you take them you'll have to pay for it. (We called front desk to double check) There are many options to choose from with the casino machines, you don't need a card to play these. You can insert $$ into the machine, cash out, and it'll give you a paper you can either reuse in another machine or cash out at the service center. Parking lots are also watched 24/7 and security trucks are always coming through! The parking lots are also huge and wrap around the whole place, so plenty of parking for trailers if you're hauling one! Very comfortable environment! We're hoping to come back in the future!

You can't judge the Hard Rock because it's a sinners dream. But it's actually a bit of everything…read morefor 21 and over' sure. They do accommodate families with littles, I can assure this!! On this last visit, we stayed due to being part of the Oklahoma Honor Flight to Washington DC. I was my dad's Guardian for the trip. That was an amazing get-to-do for veterans and their families. This was April 2026... if you're a veteran, sign up for the OK HONOR FLIGHT!! The Hard Rock does host many things such as events like this. We enjoy the concerts, the drinks, and comp stays. Our teenage son enjoys the heated pool too. There are two main pool areas, which is a great idea!! I can see how they separated the party goers and family friendly options. Way to go Hard Rock!! Rooms are spacious. Book you a mini vacay!!

It's really a great place to eat food the chicken wings and fried mushrooms are so delicious great…read moreadmospher

Security is wonderful and the staff is friendly and helpful. Clean and the smoke is as under…read morecontrol as you can get it. Go for fun not for riches!