We recently moved to Spokane Valley and saw the great reviews at Spokane Valley Dentistry. My wife…read moreand my experience lived up to the expectations. This dental office is friendly and very thorough. They have the latest technology and equipment. We're so glad we found this dental practice.

I am not one to admire Dentist. However I must say that after my second visit I'm willing to allow…read moreDr. Conway to probe further into my delinquent dental-hygienic mouth!! I have lots of anxiety and post traumatic symptoms from years of dental treatment. I was made to feel at ease even in the waiting room. Dr. Conway is absolutely the only Dentist that I've met that cares about mental health. I work in the mental health field where we allow clients to be in the driver's seat. This is what Dr. Conway does. He allows you to be the one to make the decisions and to say how you feel about the type of care that you're given. I was never once insulted or reprimanded for my lack of good oral hygiene. I take full responsibility for my negligence. Dr. Conway takes full responsibility at staying nonjudgmental and super gentle and careful while treating me. I had to have a crown removed and thought it was going to be a lot more problematic. Dr. Conway was able to remove it with very little discomfort and I am going to go back. I recommend him as a dentist!! Kudos to his amazing assistant and office staff. If you're like me and you are nervous about seeing a dentist after three or more years, check him out. I don't have dental insurance but I do have care-credit and it's working out great! You could ask any questions. The office staff are extremely caring and wonderful.

I cannot say enough positive things about this dental office! Right off the bat, the ladies at the…read morefront desk are incredibly nice and welcoming. There is a full coffee bar and your order gets taken before your appointment so your drink is ready right when you leave. The hygienist, Nikki, was the most sweet and caring person and made my first appointment incredible. She was very kind and explained the entire process to me, what she saw on the monitor, and why the treatment plan was recommended with opportunity for me to change if I wanted to. Dr.Derek was very nice as well and both were sensitive about my oral history as well as genuine with how we will move forward. This office puts every other dentist I've ever had to shame because Dr.C's office has the most competent and knowledgeable crew you will find in Washington. They even have products on hand you can buy like xylitol paste which saves a trip to the store. I'm excited for my next appointment!

Great care, staff is experienced . And they care about the patients. Non judgements about quality…read moreof teeth

I switched dentists since my wife wasn't going to switch and try my dentist as well as her son and…read morefamily all go there. It was a teeth cleaning, x-rays, and so on. Melanie was my hygienist and all went well! As much as I hate the scraping tool, she was a professional and the scraping was minimal. The staff at the front desk were all courteous and friendly and make you feel very welcomed and appreciated! Most of my teeth work have been done already so hopefully my oral health will continue for the next 20 yrs or so!!! Thanks to the ladies that gave me goodies galore such as coffee thermos, water bottle, shopping bag, etc etc! I'll gladly advertise for you as well as pass on recommendations.

Evergreen Cosmetic & Family Dentistry is the absolute best Family Dentistry in Spokane, WA. I've…read morebeen seeing Dr. Walpole and Dr. Hood, since I was a little girl. They use state of the art technology and treat their patients with the highest level of integrity and respect. They also have massage chairs and the most amazing chapstick. I highly recommend them!

Best office if you want good quality and patient care all in one! Front desk staff are helpful and…read morewelcoming from coming in to checking out. Gwen is so sweet and very gentle. I don't come home sore anymore after a cleaning! Dr.Metcalf is highly skilled, treats you more than just another patient of her day, and truly wants the best care and results for you. If you want the best office in town...need I say more?

I feel like I'm having a spa experience- very comfortable and current up to date practice- I've had…read morea lot of dental work and I am certain I'm getting quality care here.

Decided our current dental practice was always upselling us and time for a change. We went for the…read moreinitial consultation and cleaning. Office staff amazing and Dr Ken was wonderful. We feel we now have a local dentist we can trust.

DONT GO! They told me I needed at least three root canal's I went somewhere else because of the…read moreabove reason and my mouth doesn't even have a cavity. Careful they tried to take advantage of me.

I can't recommend Smile Source and Dr. Taylor enough. I visited this office to get a tooth fixed…read moreand not only did they make room in the schedule to see me immediately, but it was the most stress free dental experience I have ever had. Everything was clearly explained to me about what was wrong with my tooth and the plan to fix it. Dr. Taylor and her team clearly care a lot about their patients and the dental care they offer. The doctor was extremely skilled and put me at ease throughout the entire procedure. I look forward to making this my regular dentist practice for years to come. THANK YOU Dr. Taylor!!

Their staff was good, the dentist was knowledgeable but they are sneaky when it comes to billing…read moreand insurance. Make sure you have a talk about what your insurance company covers vs what you will be responsible for. I made the mistake of assuming that since they said they work with all insurance companies that I would get my standard coverage. If you pay cash for all dental work they'd be a great choice; however, if you rely on insurance coverage for some portion of the total cost make sure to have that talk up front to prevent billing headaches that shouldn't happen.

I went in for Invisalign and that process was good but when it came time to do other work I was…read morescrewed out of thousands and thousands of dollars. I asked three times, two assistance and the dentist himself, before having a procedure done if insurance was going to cover it and was told yes, all three times. I had concerns over whether or not my procedure was medically necessary or would be considered cosmetic and was told it would be medically covered. In the end the insurance denied the claim saying that the dentist did a procedure that was more expensive than what was needed and should have offered or provided a different procedure. I was never presented a second or alternative option and I was never told one might not be covered over the other. No preauthorization was sent prior to the work being done. I argued for months and even appealed with insurance and in the end Weber dental just threw their hands up and said oh well, here's a bill for thousands of dollars. They refused to accept any responsibility and refused to help me with the cost at all. They did allow for me to make payments but it took me a very long time to pay it off.

Terrible experience! Took an hour and a half to get x-rays and an exam. Equipment was outdated and…read morehurt my mouth. I had just had x-rays done a week prior at another office but they refused to accept them and then when I agreed to allow one x-ray of the tooth I was there for they just kept taking X-rays of my whole mouth all over again without my consent. I had just seen a different dentist who raved about the dental work I'd had done but due to an insurance issue I was forced to go to these guys. Doctor Lori proceeded to tell me I needed multiple crowns. This place wants your money. Run away!!!!

This place was GREAT under George Velis--under his son, Nick, it's gone completely to shit. Their…read morecommunication and billing practices are stuck in the last century. But the real problem is: they don't care about our military. My husband served his entire career in the service, and after THIRTY YEARS with this dental practice our retired dental insurance isn't deemed good enough for them to accept anymore. A hell of a retirement for him. Thanks for nothing, Dr. Nick.

Dr.Velis is an excellent professional dentist. I have been a…read morepatient at his clinic for five years. During this time, I have undergone procedures such as dental bridges and tooth extractions etc that all has gone successfully. The dentures with a good quality fit well and comfortable. Dr.Velis truly understand and listen to your concerns carefully rather than insisting you to follow his suggestions. His is very friend and patient, his dedication to patient care is truly exceptional. If you're hesitant or struggling to find a suitable dental clinic, I would strongly like to recommend you to consider Dr. velis's office, as based on my own experience that Dr. Velis is nice person with knowledgeable and extensive experience with good practical skills. It would solve your dental problem, and fees are very reasonable. ( reference)

As far as care goes they seem knowledgeable and do a good job. (From what I can tell.... but time…read morewill tell as these are all initial appointments...) As far as respecting clients time not so much.... I always expect dental appointments to run long, but when I schedule an appointment at 8, I expect to been seen at 8, not 8:30. Three appointments and all three have been 20-45 minutes past the check in time. Once I was willing to forgive, twice I was annoyed, third time is unforgivable. I will say, I was told we never checked in to the 3rd appointment, but after waiting in line for ten minutes (it was very busy and the people ahead of us were not prepared. We were also fifteen minutes early because we have quite the drive and I don't like being late) spoke to a receptionist we had worked with at another location as well and she assured us we would be seen shortly, so on my end I did what I needed to do. Once back in the exam area we typically wait another 10-15 minutes. They seem to really struggle being ready to go and again all three times things were missing and they had to go looking for the supplies needed to complete the process.... Now it might be a bad time where they have a lot of new staff, but 3/3 tells me this is a systemic problem not an individual training issue. And the only staff we encountered more than once was the receptionist. We went to three different offices for our appointments so not a particular office either. Overall their staff are friendly, they just don't seem super confident or prepared.

I went in there just to get an exam and cleaning, but they told me how they couldn't see me because…read moremy gums were too bad and said I was in pain when I wasn't. Meanwhile I couldn't shake the feeling they didn't want me there as a result of me being on Medicaid. At the end of the day, if you're on Medicaid, don't even bother going here.

I always get excellent care from Dr. Hill and his entire team. They provide individualized care and…read moreeducation based on best practices that meet my needs. Judy Anselmo

I had my second teeth cleaning at Smile More, with Amber…read more She is wonderful and got stains off of my teeth that have lingered for years. She is gentle and considerate. Highly recommend.