Very poor customer service! This company lacks the competence you need to provide the service…read morecustomers seek. They blame the customer for their lack of communication, they decided to leave the roofing tiles in my driveway when they should KNOW they need to be left on the roof and then tried to charge an additional $1000 to come back and do their job properly when it should have been executed the first time around!! Unprofessional company with a boss who has a shitty attitude!! Do not recommend

Just based on my experience as a potential customer calling on the phone for an estimate. I found…read morethem to be very professional, informative and accommodating. I needed prices for different types of shingles and I was not met with any kind of negativity or patronization. As a woman that is trying to price out the cost of building A mother-in-law unit, I am often met with contractors who want to talk down to me. However this particular company was extremely helpful and when it comes time to purchase my materials I will be calling them.

I called in needing help and Isaiah assisted me. He was super nice, very informative, and took the…read moretime to explain everything. I really appreciated his help.

Steeler should get less than 1-star. I'm a Contractor and have used Steeler previously. I called…read moreSteeler to get a quote on some steel stud framing material. Steeler sent me a written quote, which I accepted and Steeler charged my credit card. The following day Steeler called to inform me that they wanted to charge an additional $75.00 set-up fee. I told them this was unacceptable and to cancel the order. All of this communication was less than 8 business hours on an order that was going to take 1-week to manufacture. So, manufacturing the order had not been started. Steeler then wanted to charge an additional 25% cancellation fee. Actually, Steeler cancelled the order when I wouldn't agree to the set-up fee, which did not appear on the quote or invoice. I purchased the same exact material from another supplier for 60% less, without any set-up fees or sur-charge fees. Steeler is OVERCHARGING their customers. I've have not received any returned phone calls, text or emails.

BACKGROUND I do a…read morelot of construction. DIY construction, that is. Six months ago, while in the middle of a project, I noticed that Home Depot was selling a lot of wood with black mold. Wood gets mold when left in the rain too long. I had one Pro Desk person sell me a large order of 2x8, and he told me I could use "bleach or Copper Green" to treat the mold. That motivated me to find another source of building materials. For decades, I'd used Home Depot or Lowes. This review reflects several months of interaction with Golden State Lumber. This review is a pleasure to write and I do have a code of conduct when using Yelp. QUALITY There is a pronounced difference in quality. Golden State's lumber is superior to big-box store lumber. It's not even close. I used to spend a lot of time picking pieces at big box stores because so much of it was bowed, checked, cupped, and even moldy. Framing is so much easier with their markedly better quality wood. KNOWLEDGE/CUSTOMER SERVICE No comparison. Personnel at Golden State include folks who worked in construction. Golden State is an old school lumber yard with people who know what they're talking about. I've gone there and asked questions about material selection, what fasteners to use, and even questions about construction technique and they've not only been helpful, they have a friendly and helpful mindset. When calling Golden State to ask questions, the phone is answered promptly. They answer questions, pricing, technical, and otherwise promptly. I even had one of their experts give me his cell phone number to get back to him. This level of customer focus is beyond the big-box store experience. FACILITY/OPERATIONS It's a big facility. There are people driving around in fork lifts that helped me to select and load wood. No more pulling lumber-laden carts through parking lots -- they load your truck and they're friendly people. Parking is plentiful. To buy lumber, I go to the Sales counter, sometimes with phone pictures describing my project, and we discuss what is needed. I've been walked out to the yard to see the lumber under consideration, or, I know what I want and place the order. I go to my truck, and my lumber is brought to me and loaded. They also deliver. I own a lot of tools and materials, therefore have not made significant purchases of those, but I have walked through the place and it is well stocked with good quality tools and materials. PRICE Lower than Home Depot and Lowes for lumber -- that was the shocker for me. I've bought subfloor and framing members and the prices for far better quality lumber have been lower. CONCERNS The single drawback for Golden State is that I have to drive to Newark to get there. What they need to do is to open a facility in San Jose. Other than location, I don't have a bad thing to say about them. It's been a great experience.

I've used Golden State lumber for a few windows and doors. Out of all the lumber yards I called…read morethey have consistently been the least expensive, approx. 30% savings from other stores. Shaemian is very responsive and helpful. I will always go to Golden State lumber for all of my construction needs.

Aydin's Building Supply has a wide variety of options for your needs and an excellent staff with…read moresuch accommodating customer service. The staff here assisted my family and I with picking out options for a remodel project. They made sure to list out options for us well within our budget, and even offered their advice on alternative options to look at. Definitely will be returning here for future needs!

Horrible customer service…read more I came into this showroom on a Saturday after a window latch broke. I brought the window and the broken latch with me, expecting some basic assistance finding a replacement part. Instead, because I didn't have an original order number and hadn't purchased the window directly through them, they refused to help. Maybe the weekday staff is more knowledgeable, but the employees working that Saturday either didn't know the Milgard products or simply couldn't be bothered to help someone who wasn't making a large purchase. It felt like the moment they realized I was only looking for a replacement part, they lost all interest in assisting me. If you're expecting customer service, product knowledge, or any willingness to help solve a simple problem, look elsewhere. There are better options out there. Update: Reached out to Roadrunner Glass in Fremont and they were able to identify my window from pictures as the Tuscany model and the Smart Touch Latch I needed. They did not even me to come in with the window and only needed a picture. So if you want good customer service its better to just wait till during the week when staff with experience and know-how can help.

I bought $3000 worth of lumber from Hulbert years ago, and plan to buy more this year for another…read moreproject. They are very professional and the price is reasonable. You do need to do your own homework and know the stuff - like others commented, and I think this is reasonable.

In the past they have been very helpful, however in my most recent experience I was getting ready…read moreto build a 1000 sq ft deck and they were so unhelpful that I ended up with a big retailer.

What an amazing group of people! This is what American businesses used to be. Every single person…read morein this place was kind and helpful, starting with Fatima at the front desk. My purchase was $32, but they treated me like I spent $100,000 in their store. Helpful, warm, and kind, not rushing, willing to explain...and all that done with smiles.

If there was a choice for a 0 stars rating I would choose that instead. This is coming from a…read morecustomer of 15 plus years. We are a non-profit that had to close down because of COVID-19 for months. Apparently, we had a past due invoice that we were late on (which we became current with) and they decided to make it so we can't receive an order unless we pay Cash on Delivery even though we had always had a credit line. Just to add they also have a tendency to charge for items (when they are not in stock or back-ordered) without letting the customer know and were often late with their deliveries but we stuck through even so. I find it hard to believe that because of one late payment during this pandemic they cancel our credit line. I wouldn't be surprised if we are receiving this treatment because our company has a cultural name.

Nice people, competitively priced, Great product,…read moreconscientious installation. Could not ask for more. As a General Contractor with 40 years of experience, I highly recommend them!!

Reynaldo and his son, Rey Jr, did a fabulous job on my custom shower pan. Our old shower with tile…read moreand top mop failed; the subfloor and even joists under the subfloor was rotting. We already had experience with a 28 year old cultured marble shower which is still going strong; no leaks! We decided to use a cultured marbled shower pan instead of grout and tile for the replacement shower since our experience with cultured marble is so fabulous. The shower pan is a bit different from the usual shower pans they make. I needed a shower pan to accommodate a half wall, leaving only one section of the threshold for the shower door. I prefer the wall so that the niches for shampoos and soap will be out of sight. They also matched both the color and pattern of the culture marble to the quartz stone slab I planned to use. I was able to see samples of the colors in store. They also have a wide selection of patterns displayed in store. Reynaldo did such a great job with the complimentary sample color and pattern that when my husband saw the sample against the quartz stone slab we planned to use for the shower walls, he asked, which one is the cultured marble? Reynaldo was very helpful in helping me spec out the dimensions of the custom shower pan. For those of you needing to spec out your custom shower pan, the flange is 1/2 in, the curb around the perimeter of the shower pan is 1 inch (it accommodates using a stone or tile slab around the shower), and the shower pan is 4 inches deep. Their drain is awesome quality and solid brass. The city inspector was very impressed with not only the brass drain, but with how well the custom pan is graded and leveled during Rey Jr's install. We are also planning to use epoxy to face the threshold under the shower door with the quartz stone. They are very professional, easy to work with, and very timely. They came when they said and completed the work promptly. They are a family business. Reynaldo's wife helped me with color selection and pattern matching during my first visit. When we went back to finalize the pattern and color, Reynaldo helped me spec out the dimensions and provided guidance to be shared with my contractor on drain requirements. Reynaldo Jr came out to do the template, and worked with my contractor. They are all very sweet people! Rey Jr also took the initiative to increased the curb width to make the curb look even better with the stone slab. Very much appreciated! I had thought that wasn't possible, but he did it to make it look even better! Highly recommend.

Things are very inexpensive here! I love going to this…read moreplace for my home projects. It is fun to go through what they have and, get to see so many possible things you can create with what you take home with you after. The staff are friendly, and helpful. Also, really just think about the fact that you are helping save this world by using reclaimed materials.

We had a lot of extra tiles from a kitchen remodel that we couldn't return to the original store…read more So we brought them to Building Resources. They were very happy to get so many new boxed tiles. It was a win all around. This place makes it very easy to donate good building supplies. Also, they are friendly and make everything work smoothly and easily.