We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

Summary: Soma Tile (Lucas) is a partner through the process and his team is comprised of skilled…read moreand courteous professionals. I would not hesitate in referring them to anyone looking for bath and tile work!! Preface: Let me start this tale with some background. This project was not an exciting "Lets update our 20 year old bathroom and make it stylish and pretty". Instead the project started due to an undetected leak, the stress that comes from random water leaking in random places, and was filled with questions and concerns. Countless others "assured" me that this was a plumbing issue or just due to some neglected maintenance on a 5 year old new-install shower - and then wanted to blast holes everywhere to "find" the leak. At the same time, I did not want to rip apart a shower to then find out it might be plumbing and now a full on repair. I felt overwhelmed in making the wrong choice and doing 2 projects chasing my tail. Lucas walked me through all the typical scenarios that he has seen, leaning on the most probably is a structural fail of the shower system and then did a methodical exploration. A couple hours later and a minimal demo, he confirmed that it was in fact not plumbing related and was def. a failure of the shower system -- and walked me through what it would take. Once his team was onsite, they were focused - creating a whole "clean room" at the entry to the bathroom. 1 day demo, 1 day water-proof, 2 days tile - all while providing the proper time for dry-out and leak testing between steps. Lucas is a perfectionist, being critical on the most minor details -- which to someone that also strives for this level, but has no idea what they are looking for, was very much appreciated. Additionally, he has instilled this value in his team - that are true craftsman with their skill. Each step of the process was walked through, discussed, and made sure we understood the task, goal, and expectations. This is why I say Lucas/Soma Tile was a true partner in this project, as it wasn't a fun project -- it was an overwhelming stressful start where Soma Tile helped take some of the burden and concerns off our shoulders and work it through with their own expertise, experience, and dedication - ensuring every step was executed with precision. Soma Tile knows their craft - Lucas is a partner, his team are craftsman. Huge Thanks to Lucas, Jesus, and Miguel -- not to forget Jose who magically appeared on the last day to leave the place spotless.

What an amazing job Lucas and his team did on my bathroom tile! To begin the project, floors,…read moresurfaces, etc. were protected from dirt and dust that can occur during tile installation. Lucas patiently reviewed design options with me and provided insightful guidance throughout the install. The attention to the smallest detail, combined with the use of a laser to ensure straight lines of tiles was impressive. No detail was overlooked! The color selection of grout was carefully coordinated with the tile. The workmanship is OUTSTANDING! The team demonstrated the same quality standards as they grouted and cleaned the tile repeatedly. Upon completion, Lucas, and his team cleaned the bathroom, and their work area. Soma tile was on time and a pleasure to work with! They truly are craftsman and take pride in their work. I would strongly recommend Lucas and his team.

I popped by on a Friday. Kolleen was so kind sweet and genuinely incredibly talented. Her eye and…read moreattention to detail is stunning. She was patient, had all the answers to my questions. I came in feeling like a headless chicken with no idea what I wanted. I left after an hour with an amazing design and plan all thanks to Kolleen! Would highly recommend asking for her when designing anything

Susana Atuncar-Castillo was invaluable for design advice-and I'm an architect! She suggested the…read moretile that made the project so successful. It was only avail thru the tile shop and made the rest of the design fall into place. Thank you.

Gino did a great job regrouting our shower. Very professional. Contacted us the day before to…read moreconfirm our appointment and arrived at the stated time. Shower looks great! Thanks Gino

My kitchen tile floor really needed some attention after years of abuse. I called Gino at Grout…read moreFix and I provided pictures of the area that needed his services. He responded quickly and provided a cost estimate based on an estimate of the square footage I provided. He arrived promptly at the designated time and worked for about the 3 1/2 and brought my floors like they were just installed. Gino was professional and courteous and the final cost was nearly the same as his estimate. Great job and I am completely satisfied.

Jim was very responsiveness and professional. Very efficient, clean, and overall great experience…read more Will definitely be using Jim again in the future. A great find.

All I can say is wow! Not only did Jim give a fair quote but he finished the jobs so quickly! What…read morehe did was: mount a TV, fix drywall, paint, install a wine fridge, install flooring, install a motion sensor light! You name it, he did it! His team is super responsive, respectful and quick. KUDOS!

Mark was truly great. He normally doesn't service this area, but we'd worked with him in the past…read morein his normal service area and we had an electrical issue that was effecting our furnace, so he made the extra effort to come out. The house is close to 80 years old with some interesting wiring configurations and i can easily see some others either giving up or resorting to the more extreme possible causes (taking out part of a wall or replacing a whole fusebox), but he patiently, methodically, and thoroughly went through it and found the problem. Somewhere I definitely never would have guesses considering nothing had been plugged into that outlet for at least a year. Highly, highly recommend if you want someone who will make sure to leave no stone unturned before resorting to high-ticket guesses.

Unfortunately Mark's schedule is booked for at least 2 months and we want to get our bathroom tile…read moredone sooner. So that makes us believe he must do a really great job. He did give us a name of another guy to call, which we really appreciated. The reason I'm posting a 5 star review is that out of 7 different tile people, he is the only one to call us back, even though he couldn't fit us in his schedule. Must be a lot of tile installation jobs as the other 6 people didn't have the decency or take the time to return our calls. Assume they are too busy??? Wait, one other person did call us back & even set up an appt to come out......only problem is he didn't show up & never called us back!!

Shout out to Demetrius who was very helpful as I selected tile, and then he kindly loaded 16-boxes…read moreof heavy wall and floor tile into my car. Honestly, everyone there was friendly and attentive, including the Assistant Manager Brian. I didn't love having to drive to Lombard when there's an F&D a few miles from me but the four tile selections I was leaning towards were all available in Lombard and not any other Chicago-land store. It made sense to go to the location that had the most in-stock options. Ultimately I bought a tile that I didn't come across when I browsed online so it was worth the trip. More options and even better service than the Addison location...at least for me. Again, kudos to Demetrius who actually cared that I found what I needed.

Floor and Decor in Lombard has excellent service and quality products. Sue helped us match the…read moregrout with our flooring. She was amazing! We will be back!

Before visiting Thomas Tile, I had been to several tile stores, tile outlets, warehouses & home…read morecenter stores. It wasn't until I entered Thomas Tile that I found the perfect fit to meet my individual needs. Not only was the customer service exceptional, there were no strong sales tactics that I had experienced @ other locations. Kym was patient & professional. Her knowledge of their product line & her ability to zero in on my individual needs was exemplary. She made the entire process easy & seamless. She took her time in helping me to pick out the right color, texture & size that would compliment my bathroom space. I never felt rushed or pressured into buying from them. But because they had such a wide selection @ affordable prices while still offering excellent quality, I purchased my floor & wall tile from Thomas Tile. Even after my purchase, I had to contact Kym & Elaine on several occasions because I had discovered the handyman I hired for the tile installation misrepresented his skill set. He lacked the experience & knowledge to do the job effectively. Fortunately, for me, Kym & Elaine continued to offer their expertise, knowledge & support by explaining to me what to expect during the installation process & how it should look upon completion. With their help & guidance I was able to point out all the mistakes big & small to the handyman. A lot of the work had to be redone. The final result could have been a disaster, but because Kym & Elaine cared enough to see it through to the end, the tile installation was done right & looks great. Thank you to Kym & Elaine for their extraordinary customer service that went well beyond the final sale. With great appreciation, Denise C.

My wife and I were very happy with our new carpet! They were very accommodating, the service was…read moreeasy, and the workers did the job in one day! Gary was very helpful and polite. We would definitely recommend to anyone looking for great service at a reasonable price.