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    OSIM

    4.1 (75 reviews)
    Open • 11:00 am - 8:00 pm

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    uLove 3 in black and brown
    Shiho O.

    I came in to try the massage chairs as a returning customer that gets a lot of use out of our portable Osim massage chair that I got here in 5 years ago. Having just bought a mattress at a major retailer, we were offered a great deal on the US made massage chairs they carry for Black Friday. But knowing the quality and performance of my portable Osim, I wasn't satisfied with the massage it delivered. If you're going to invest in a massage chair, you want it to replace massage salon visits. We tried out the uDivine V2 and the uLove 3 and what a difference (as expected) compared to the US made chairs. Osim is a Singapore brand but designed by Sato Tsuyoshi (Japanese Chiropractic Expert) and that is noticeable. The rollers and technology can massage your feet/calves, lumbar/bottom and your back/shoulders simultaneously and provide so many health benefits. The grip and feel simulates human hands unlike other massage chairs and the AI technology in the uLove 3 can actually customize the massage and score your stress level. This is a major investment so we took our time going back and fourth between models and Kathy was so patience and informative. I didn't feel pressured or pushed but walked away a happy customer with an unbelievable promotion and free gifts! If you're considering a massage chair, I would definitely suggest coming in for a demo.

    uLove3 by OSIM
    Pearl T.

    Purchased a massage chair today. The sales girl, Kathy, is very nice and professional. She explained all the details and the differences between the model. I found a message chair that fits my needs.

    Melody C.

    We always saw this massage chair store at the Santa Anita mall but never went in until today. 30 relaxing mins later... we're walking out with a chair of our own. Thank you Kathy for helping us and showing us the different functions of the chair. As we are growing older, we are noticing that our bodies are complaining more. My husband came in today with serious back pain and 30 mins in the chair helped relieve his pain greatly. We love the acupuncture precision and 7 intensity levels of our chair. Looking forward to enjoying our newest addition to our home!! Even if you are not ready to commit to a big purchase, I highly recommend to still come and try the chair and learn about this 45+ year company!

    Leg massage

    Staff is super friendly and helpful. I tried the Udivine V2 massage hair and LOVE! It provides the type of massage I need for example, spot massgae and strach massage. I would highly recommend the massgae chair. If not, the leg massgae is also a great option for relaxing the legs.

    Can also can put it to your back!
    Edy T.

    Just get the uCozy3d for massage! Hey, this small things really help me a lot. Really flexible, that can work anywhere you want, massage your neck, leg and your back! Really cool. Come with waranty for 1 year!

    Alan C.

    Good service great product the roller of this message chair is different and better than the competition

    Massage Chair

    Today Grandma bought this very comfortable and stylish massage chair. We were very happy with the customer service. This is our second chair and would highly recommend!!

    My mom enjoying the super duper massage chair!!! Soooo soooo good!

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    3 years ago

    I need this product for my son. It's help him with asthma. I can use it for my work. I bought 2.

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    4 years ago

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    8 years ago

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    6 years ago

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    4 years ago

    It is very good recommendations for World's first 5~senses Well~Being chair and we enjoy after trying ~

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    4 years ago

    Excited to get my OSIM uDivine massage chair. Kathy was very helpful and informative!

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    7 years ago

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    8 years ago

    Great customer service at Osim! They were very thorough and answered all our questions.

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    Page 2 of 2

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    Review Highlights - OSIM

    “We always saw this massage chair store at the Santa Anita mall but never went in until today.”

    Mentioned in 17 reviews

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    Living Spaces

    2.2(737 reviews)
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    Maggie is help me a lot Very nice and helpful I been here 2 times love the service…read more I love living spaces

    We are extremely disappointed with how Living Spaces handled what should have been a…read morestraightforward customer service issue. Our home was destroyed in the 2025 Eaton Fire in Altadena. After more than a year of rebuilding, we ordered outdoor furniture from Living Spaces to be delivered in April 2026, while our landscaping was still incomplete. At the time of delivery, we had the delivery crew place the furniture in our finished garage for storage until the yard was ready. Unlike many furniture deliveries, the chairs were not packaged in boxes or protected by any wrapping or other protective materials during delivery, leaving them more susceptible to damage during transportation and handling. When our landscaping was finally completed in July, and we moved the furniture out of the garage, we discovered that one of the metal chair arms had a noticeable dent. We immediately contacted Living Spaces, provided photos, and were informed that because the damage was not reported within seven days of delivery, it would not be covered. Customer service stated it was not considered a manufacturer's defect, so it was also excluded from the warranty. We understood their policy but explained our unique circumstances that the furniture had been stored exactly where the delivery crew placed it while our home was still under construction and had not been moved prior to discovering the damage. Hoping for a reasonable solution, we asked to escalate the matter to a supervisor. Unfortunately, we received the same response. We then requested the delivery photo taken by the delivery crew. Surprisingly, the supervisor initially refused to provide it, and we had to escalate that request to a manager before it was finally released. When we received the delivery photo, it became clear that upon delivery and placement into our garage, the damaged chair had been staged with the seat cushion positioned over the damaged arm, completely obscuring the dent from view in the picture. Had the cushion not been covering the damaged area, we likely would have identified the problem immediately upon delivery. We brought this to the supervisor's attention, but Living Spaces still refused to offer any resolution. What is most disappointing is not that a damaged item was delivered - mistakes happen. It is that Living Spaces chose to rely solely on a rigid policy rather than exercise any discretion or goodwill, even after seeing evidence that the damage had been concealed in the delivery photo and understanding that we were customers rebuilding our home. What's more, is that we did not ask for a full refund or even a replacement of the entire set of the outdoor furniture, we reasonably asked for the replacement of just the damaged chair. Customer service is about more than quoting policies. It's about taking ownership when something goes wrong and treating customers fairly. Our Altadena neighborhood is still in the process of rebuilding after the Eaton Fire. Not only are we dedicated customers of Living Spaces for over two decades, but we are part of a community group of more than 100 neighbors, representing over 50 households in our immediate area, many of whom have not yet begun furnishing their rebuilt homes. Based on our experience, we will no longer be patronizing Living Spaces and will be sharing what happened with our community and encouraging our neighbors to consider furniture retailers that stand behind the products they deliver and demonstrate greater accountability, flexibility, and compassion for their customers. We expected much better from Living Spaces.

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    OSIM - furniture - Updated September 2026

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