A usual, LePrevost scheduled our furnace service within a reasonable time, scheduler was…read moreknowledgeable and friendly and Peter was professional and efficient.

We had our furnace replaced recently and they were great to work with. Alex and his colleague were…read moreprofessional and thorough. Even though there were a few hiccups they were responsive and finished the job in a timely manner. The system is only a few days old so fingers crossed everything stays running smoothly over the winter. Leprevost is our go to for plumbing and heating needs because of their responsiveness and always professional crew.

march 28, 2026 -- buyer beware!!! alpine heat pumps does not stand behind the products they sell…read more 18 months after purchase, major components failure of the compressor and inverter pcb board. best they could do was, we could get out there in maybe 2 weeks, why don't you try calling.....maybe they can help. alpine's representative had the nerve after it was diagnosed by another company as a known c464 failure problem with samsung to say, "well every now and then you get a bad one, but the parts are covered!" 18 months and a major failure, and we're supposed to come up with another $1,500 to $2,000 for labor and freon. so, they don't service what they sell, moreover, don't stand behind the product they recommended. not to mention that as part of mass save had to have our furnace disconnected and we are stll without heat (april 7) in half the house...tonights low expected to be 25 degrees! going on a week and half of 50% heat, not expected to maybe be repaired on the 14th. they were responsive in taking my $28,000 for the system, and now they will not respond! poor customer service! they take your money and move on! shop elsewhere, and go with company that actually services what they sell and stands behind the products they sell. oh, and they no longer sell samsung....no suprise. only 1 star, because can't give zero.

In 2024 I had Alpine Heat pump install mini-splits at my home in Worcester through Mass-Save. Jason…read morethe sales rep was very dishonest and unprofessional. He (jason) never took out a permit through the City of Worcester. I was notified by city inspector in December 2024. Additionally Jason(Alpine) charged me for four(4) mini-splits and I only recieved three(3) and one(1) condenser. Jason came to my home and I complained to him about mini-splits turn on in the off position. He(jason) stated he would put in a work request ASAP. I didnt here anything for a month until I posted a negative review with Mass-Save and BBB.Do not do business with this company! they are SHADY.

I hired VanZandt Plumbing to clear my clogged drains. The technicians were at my home from 12:13pm…read moreto 12:28pm, but I was charged for an hour and a half of service. While the techs were professional, I have serious concerns about Dorreen, one of the owners. I received an invoice before the work was completed, with a due date of May 1, 2025. After missing a call from them, I received an email threatening to place a lien on my property, stating that their lawyer was copied on the email. This occurred less than 24 hours after the service! I have used VanZandt three times, spending thousands of dollars without any issues, and have recommended them to friends and family. However, due to this experience, I will be taking my business elsewhere.

Left numerous calls for service on a system they installed. The lady on the telephone was nice, but…read morehighly ineffective as far as scheduling an appointment. No one followed up after a dozen or so calls and I went with another local company which completed the task within three days of my phone call. Very disappointing. No loyalty to prompt paying customers with this outfit.

Our furnace decided that it was time to quit. No notice! I have a home daycare and needed heat in…read morethe brutal cold snap that was happening. I called MANY heating contractors and no one had an opening- especially since we were not prior customers. Finally, my luck changed, and someone referred us to Hurley Mechanical. So glad that they did! When the company heard that we had no heat, they were at our home in a few hours. They installed a new furnace as quickly as they could get one. The team was courteous, professional, clean, and efficient! I consider the pricing of a brand new furnace and labor costs very fair. Right now I'm finally warm and content :-)

Excellent service. They came on the same day that I called. Service was fast, friendly and…read morepainless. No hesitation to use them again.

Gable Electric came when I had a problem with my stand by Generator. The fella that came to my…read morehouse was Joe. He knew what was wrong and he also serviced the generator. Fast forward to November 4. The generator didn't star. When I called Gable they sent Tony. Soon to replace Joe. Not generator Joe another Joe. Generator Joe is "Old Joe". Tony looked at the generator mane it sounds like explosions several times, told me he didn't know much about generators he would send "Old Joe". I didn't hear from anyone and called a few days later. Woman said she would check and call back. She didn't call but later Tony called, said the generator couldn't be fixed. There were no parts available because my generator was too old. This was a lie. I called another that fixed the generator. The spark plug was the problem. Tony also told me I had to service the generator when it was only serviced in March. When Tony left he left the generator on so that later that night when we lost power it made those explosion sounds 7 or 8 times. The neighborhood was in an uproar. I never had such an incompetent worker in my presence. Terrible.

Gable actually returns phone calls and once they set a date and time to show up, the do live up to…read morewhat they say. Tony was the electrician who installed 4 ceiling fans in our house and was a pleasure to deal with. Highly recommend Gable for your electrical needs.

I contacted Allfaze mechanical early on Saturday evening , December 21, because we had no heat at…read moreour new to us condo and the forecast in Lenox was for single digits for the next few days. We were told by someone else that we probably needed a new igniter . Kevin looked at several resources to see if he could get the necessary part and told me he would keep trying in the morning. We were lucky enough to hear from the plumber who had serviced the condo for the prior owner so I let Kevin know that we were probably all set. I was very impressed by his responsiveness and would not hesitate to recommend the company and would go back to them in the future . Thank you so much, Kevin

Contacted this company about a new furnace and spent alot of time on phone about furnace. Was…read moresuppose to get back with a price. and never heard anything.I guess this shows what type of company your dealing with. And I surely wouldn,t want them to install a new furnace for me.

Does nice work. Easy to work with. Prompt service. Systems always function properly when complete…read morewith the job. No call-backs needed.

I used Lakeside plumber again. He called 20 minutes before arrival and he came on time.The job took…read more4 hours and he has to stop a surprise leak. He did the work and clean up. Great job and knowledgeable. I will use him again.

Great service and very reasonable fee. The water heater died and with a houseful I can't thank him…read moreenough for the next day installation of a new unit.

Fast, courteous, professional. Did great work! Replaced 100 year old pipes in my 100 year old…read morehouse. Great fit and finish.