I just don't recommend this place for the care that the patient should be getting…read moreunderstaffed.Physical therapists take on too many patients at the same time. And they almost never answered the phone

I was referred to this Spine and Sport location by my PCP because I've been dealing with chronic…read moreback pain for a long time, along with episodes of sciatica on the left side of my lower body after overextending during aerial silks. I specifically requested Richard, since I had read better reviews about him compared to the other PTs at this facility, and I thought I would be in good hands. After my initial assessment, Richard told me that he ultimately believed my back pain had nothing to do with my back, but was instead caused by issues with my lower body. He said we would work on strengthening both my lower body and my back, then scheduled me for PT sessions with him every Friday for the next few months. I left that appointment feeling confused and uneasy, with a strong gut feeling that something wasn't right. How could my back pain have nothing to do with my back? I was completely baffled by his conclusion and decided not to return. I tried another PT afterwards, but unfortunately, that experience wasn't helpful either, so I stopped PT altogether for a while. A couple of months later, my back pain became unbearable. I went back to my PCP and asked for X-rays, which revealed that I have severe degenerative disc disease at L1-L2 along with arthritis in my spine--something that had been developing for some time. So what does this say? Richard, the so-called "PT," had absolutely no idea what he was talking about. I am stunned by this level of ignorance and negligence from a "professional". After a full assessment, he not only told me my back pain wasn't related to my back--a claim that is about as absurd as it gets--but he also pushed me to commit to months of PT with him instead of referring me for further imaging or evaluation, which is what he should have done. Please avoid this place like the plague. It is a complete sham and a scam. The fact that I, the patient, had more sense than the person who is supposed to be a trained professional caring for people in pain is both alarming and unacceptable. Please get your PT care elsewhere!!

I was skeptical that PT would help after I hurt my back. But after a few sessions I am feeling…read moregreat and have a lot more mobility. The staff was knowledgeable,kind, and gave just enough motivation to keep me progressing. They were flexible with my schedule. It was never overly busy so I felt I got the attention I needed. Highly recommended

I really appreciate the hard work Jeremiah, Deborah and Brent put in to make sure every patient…read morethey help feels comfortable and heard to meet their needs . The environment is very calm but welcoming . I feel comfortable coming in to see them every week because they make me feel like family . (P.S ESPECIALLY DEBORAH ! gaawd i love her personality.) I highly recommend this specific location if you need physical therapy.

I checked out several facilities for my wife's therapy. I chose this one because of their longer…read morevisiting hours, and no foreseen issues with on-site/ nearby parking. This is a well-managed facility with caring, dedicated staff. Victoria Post exceeded our expectations when it came to providing patient-specific equipment, needs and services. Physical and Occupational Therapists were skilled, professional and accommodating. Physical therapy room was well-equipped, cheerful, and engaging. This is an old, but clean facility, and well-maintained. The outside common areas are park-like settings.

Terrible. My grandma was a patient here and she was so neglected. We told so many nurses/CNAs and…read moreeven put a sign over her bed that she won't drink water if it's not cold. We came everyday, multiple times a day and she NEVER had cold water. Furthermore she wasn't eating and they kept giving her the full dose of insulin even after we requested otherwise MANY times, leading to her having many hypoglycemia episodes. We even requested her having a sitter at meals to ensure she eats, but of course we didn't get that. The cherry on top is us bringing my grandma home AMA & her having a pressure injury on her heel... how this was missed & caused is unacceptable. I had to ask them to turn her more often because she was laying in the same position every time I visited her. But she still has one. Absolutely terrible, regret ever bringing her here

After looking at several retirement communities in East County and in North County, I was extremely…read morehappy to find La Vida Real. It's well organized, clean, professionally staffed, and very reasonably priced. It was easy to make the decision to move my parents in because there is only a small move-in community fee ($1k) that is sometimes waived all together. Pricing is for studios, 1 Bed or 2 Bed units. And it's extremely flexible in that you only have to give 30 days notice to vacate without any further charges. The activities are well organized- a great balance between social events, physical activities, mental challenges. Top picks include smoothie socials, bingo, chair yoga, coffee and doughnuts. My dad is stubborn and picky and he has finally settled in and enjoys being here.

La Vida Real, In October of 2025, our mom, Alice, moved into…read moreLa Vida Real, a Senior Living complex in Rancho San Diego.  She moved there after our dad passed away in August.  After much discussion about the thought of leaving her home of over 50 years, this move was the best choice for her.  Our mom was given a very good deal on a one-bedroom apartment and quickly became accustomed to La Vida Real and very much enjoyed what they offered their tenants.  She enjoyed socializing by playing cards and other games with other seniors and made many friends, many of whom wanted to enjoy her company for dinner or lunch. Each time her 3 grown kids and other family members visited Alice, she had such a good time. Alice had health issues with her breathing and required oxygen bottles daily.  The service people at La Vida Real helped make each delivery and set-up of anything she needed for medical reasons as easy as possible.  Any time she had a maintenance issue or question, the service responded very quickly and treated Alice special. As time went on, our mom invited us to enjoy dinner or lunch with her in their dining room.  The waitstaff and food were always the best and they treated us as friends.  We found it very comforting when we noticed the servers treated our mom as if they'd known her for many years and they loved her.  As if she was their own mother. They knew our mom loved their cookies after a meal but she liked to take them back to her apartment. The server would bag up her cookie and slip in an extra one for her. In April of 2026, Alice started having severe difficulties with her breathing and her medication was adjusted.  Her 3 kids took shifts and stayed with her 24/7 and she was closely monitored by medical staff.  Unfortunately, after a valiant struggle to keep going, our beautiful mom passed away in her sleep on April 27, 2026.  She had family at her side.  We are all heartbroken. She was 88 years young. After we notified the front desk and the necessary procedures started, we began the process of ending her tenancy.  We learned there were some stipulations in her contract that called for either a 60 day or a 30 day notice to be made in the event of ending a tenancy.  This stipulation included 30-day notice to end a tenancy due to the death of the tenant. We contacted Business Director Kristin Molina and Executive Director Kim Garcia and explained our situation.  They gave us their condolences and we explained how our mom really loved their complex and how she made so many friends in only 8 months.  After a short period of time, and knowing Alice themselves, they fully understood our grief and the difficulties we would be facing as we prepared for our mom's memorial.  Being that the stipulation was in a signed contract, we prepared ourselves to be required to abide by the 30-day notice and pay another month's rent. A short while after our conversation, we were contacted by Kristin and Kim and after they repeated their condolences for our loss and told us they enjoyed having our mom as their tenant, they explained they were waiving the 30 day notice and our mom's final invoice would show as $0.  Their compassion for our loss gave us a relief we very much needed. We want people to know that the staff at La Vida Real have proved that they care about families and their loved ones and their compassion is real.  They understand our grief and they will do what they can to make the difficult and painful process a little easier. Thank you to all the staff at La Vida Real. Rest in Peace Mom.

My weekly visits to a friend there have been a pleasant surprise! The staff are very respectful…read moretowards all clients! Their kindness towards their folks is evident in how they talk to each individual and their attempts to meets needs! Clean, modern and happy staff = happy patients!!! Major kuddos to your administration.

They have new management who have let go their billing department fired them. the phones have been…read moreshut down. I am trying to figure out my bill, I tried to set up bank drafts to autopay them the past employees told me that I do not owe anything because Medi-Cal has accepted my husband .a few weeks later I start getting bills but no one called to tell me I did now have to pay but no one set me a bill until yesterday which included bak months from 2025 ,they seem to be charging me for visits to see my husband. and the price they are charging me is unaffordable for me on Medicare social security and Medi-cal .Ihave been calling daily speaking to the front office and was told the billing department employees had been let go and new people had been hired after a week leaving messages I was asked to call again this morning and all the phones were disconnected.

They need to shut this place down. I am convinced they killed my mother with there lack of care…read more The tried to jump me when I wanted to see her. Then one of there employees threatened me through text. PLEASE CLOSE THIS PLACE

Worst place ever. They are now called Stillwater and still horrible. My sister had to be rushed to…read morethe hospital 911 after suffering for 3 days. The hospital turned them into the state for neglect. Her ostemy was so backed up she went into Septic shock and passed away after a week of suffering. They would leave her to sit in a wet diaper for at least a hour. Her bedsore became so infected it got gangrene. The outside wound care specialist called and said to get her out the day before she went into septic shock. They should not be in business. If your loved one is in need of special care do NOT put them here!!!

Positive Notes: Many of the healthcare providers and professionals that work here were very kind…read moreand caring toward our loved one and our family. Case Manager Normalyn Tuazon and Jelene Lyles were very informative & attentive regarding our goals to help him heal properly and transition to his next care location. Most everyone there was gracious & professional, and several were bilingual which is a big plus. This skilled nursing facility also needs updating improvements and organizational support to advance their service excellence goals.

Do not send your loved ones here my mother in law fell because no one would answer the call light…read moreand she was only there for about a week. She went in for Rehab due to a fractured him and Made it worse! 0 Stars

I was admitted to this facility for 20 days from a broken knee cap. I was treated very well from…read moreeveryone on staff from various shifts. I want to thank NuNu, Dillon, Isaac, Delfina, Grace, Eddie, Pam, for all of their assistance and understanding during my stay. The physical therapy department is excellent. They are all caring, understanding in all of the different ailments from all kinds of different patients. I want to thank Jacalyn, Jim, Claudia, Max and Ranon for all of the therapy and helpful ideas to continue my own therapy at home. The facility is very clean and doesn't have any kind of smell to it. I like the fact that they have ice water available all the time and staff will come around and ask if you would like ice refill and even a water refill. I would recommend this place for injury rehab and for your elderly loved ones.

My mom had dementia, fractured her knee and had to be taken there because I couldn't care for her…read more24/7 and don't have the means to have a nurse at home. -My mom's clothes got "lost" day 1. I dropped them off, name on each piece, including a small blanket. I visit the next day and she's wearing someone else's clothes. Her blanket no where to be found. When I went to pick up her clothes after her passing, they tried to give me a bunch of stuff that wants hers. And I only got back one shirt and 1 pant. Out of 4 tops and 3 pants I had bought her. -The place stinks -Nurses were good while we visited, other than that they didn't help her. -She got mrsa, within a week of her being there. No one noticed it until they had to call 911 to take her to the hospital, almost a week later. -Lost like 15 pounds in those 2 weeks. She wasn't eating and they didn't tried to get her to eat. -I asked all the questions, they "tried" to communicate, asked me different things she liked to eat to get her to eat, or liked to do so she can have some distractions. But nothing went any further than that. -Half of the time I visited I found her soiled. I visited every other day, as I was taking turns with my brother. All of this because we don't have the means for the good places. If your loved one doesn't have a voice, avoid this place. Because they won't take care of them at all. It was the worst experience for all of us. *The people who can speak up for themselves, were ok. This was mid-January 2026

I had the privilege of working with Lorian over 10 years ago, and that experience has stayed with…read moreme throughout my career. Since then, I've worked with various Hospice and Home Health agencies as well as Skilled Nursing facilities--but I can say, without hesitation, that Lorian stands out as one of the very best in the field of Home Health Care. What truly sets Lorian apart is the heart behind the work. The entire staff--from the caregivers to the office team--exudes compassion, professionalism, and a deep commitment to the well-being of their patients. The owners, especially Julian, consistently go above and beyond to ensure both their patients and employees feel supported, valued, and cared for. In an industry where genuine compassion and quality care can sometimes be hard to find, Lorian is a shining example of what home health care should be. I'm grateful to have been part of such an exceptional team, and I wholeheartedly recommend them to anyone seeking top-tier care for their loved ones or a supportive workplace in the healthcare field. They are like family and will treat your family as such.

I write this review based on my own opinions and personal experiences…read more Disgusting, unethical staff in the Las Vegas office. You have to chase their staff to call you back. Lorian was DESPERATE to keep my sister as a client. We decided to switch hospice companies to a well-respected, TOP-RATED hospice provider (NATHAN ADELSON HOSPICE: (702) 733-0320). We are soooo happy now - every single person at Nathan Adelson has been above the board, prompt with returning calls/texts, you name it. PROCARE HOSPICE is also fantastic (tel. (702) 380-8300)!! I got these referrals from a nurse friend who recently moved out of Las Vegas and is quite familiar with the local hospice companies, and from my Uncle, a geriatric doctor who I forgot used to live in LV. Lorian did NOT like my sister switching hospice providers! Lorian's staff actually called the POLICE to do a wellness check at our friend's home LESS THAN ONE HOUR after my sister arrived. Why? 100% to cause TROUBLE and make everyone's lives a LIVING HELL. Lorian also tried to convince my sister that she should NOT switch hospice companies, because Nathan Adelson's services are "really bad. They don't have good philosophies to keep your loved one alive." This is the EXACT SAME speech and bullying that KARPAL (KAY) PANNU did to my sister. I heard Karpal (Kay) yelling at my sister over the phone that a nurse was holding right outside the door - and Kay actually RECORDED this conversation, thinking that she has any say regarding where I want my sister to live. Kay owns "Adult Comfort and Care Home." She has 2 homes - one at 10315 Queensbury Avenue; the other location is at 2105 Carroll Street. Sorry, KARPAL (KAY) PANNU - you are so, so mistaken. Your ridiculous, unnecessary power trip is horrific. KARPAL (KAY) is also a massive control freak (as in, calling everyone involved to get my sister's new home address. She does NOT ever need this information!). I am my sister's Power of Attorney. Trying to bully and bulldoze my sister to death is BEYOND UNETHICAL and violates so many codes. It is bad enough that my 71-year-old sister is very weak and cannot fend for herself. Imagine that - trying to bully and shove a defenseless, sick woman into a corner like that. Does Lorian actually think that their behavior is okay - especially when EVERYONE knows that I am my sister's POA??! In what world does Lorian's (and Karpal (Kay) Pannu's) actions make this kind of behavior right?! NEVER! THIS IS TOTALLY UNACCEPTABLE!!! Quality of care? IMHO, absolutely substandard. Hospice patients do not deserve to be treated like unwanted dogs. In my own corporate experience, when people behave this BADLY (and oddly, seemingly working in tandem with each other), there is always an issue/problem with kickbacks. My guess is that Lorian is VERY DESPERATE to get more clients/patients, and so is Karpal (Kay) Pannu. Another thing to be very aware of - Sabrina Patrick is Lorian's "marketer." Her job is to "get more hospice clients" (her words, not mine). She called me within 30 minutes after learning that my sister is switching to Nathan Adelson Hospice. Sabrina was crying, crying, crying. I had a hard time getting her to stop! She kept saying: "I love your sister! I'm going to miss her so much!" The crocodile tears and crying jag lasted for about 15 minutes. Uhhh... actually, nobody in our family (including my sister!) remotely likes her. She comes off as a very young, immature, pushy snake oil salesman. So, what about the sudden onslaught of "positive" reviews about Sabrina on Lorian's website? Well... IMO, if you gave me a nice gift card for writing a decent review, sure! I'll write you a glowing review! Again, based on my own corporate experiences and opinion, these stupid tricks and gimmicks work. Attached with a nice gift card, of course. Why can't these people let families make decisions that are in their loved ones' best interest? Why create such a HUGE amount of chaos and hostility for my sister? She is just one person. One person who is likely to pass soon. Perhaps Lorian and Karpal (Kay) Pannu have also made others' lives a LIVING HELL when they want to change living situations and hospice companies. This whole situation reeks with incredibly bad stench, worse than anything any animal can produce - with diarrhea.