Everyone is efficient and knows what they're doing with my condition after knee surgery. I've had…read moreonly 3 visits so hopefully this experience continues. Brian, Shamah and Micalah have worked with me. All very good and efficient with simultaneously working with another client at the same time.

I just don't recommend this place for the care that the patient should be getting…read moreunderstaffed.Physical therapists take on too many patients at the same time. And they almost never answered the phone

I was skeptical that PT would help after I hurt my back. But after a few sessions I am feeling…read moregreat and have a lot more mobility. The staff was knowledgeable,kind, and gave just enough motivation to keep me progressing. They were flexible with my schedule. It was never overly busy so I felt I got the attention I needed. Highly recommended

I really appreciate the hard work Jeremiah, Deborah and Brent put in to make sure every patient…read morethey help feels comfortable and heard to meet their needs . The environment is very calm but welcoming . I feel comfortable coming in to see them every week because they make me feel like family . (P.S ESPECIALLY DEBORAH ! gaawd i love her personality.) I highly recommend this specific location if you need physical therapy.

It is difficult to rate skilled nursing facilities because people go there out of need not want…read more However, when I walked in, I noted it smelled clean and the rooms also were clean and the staff were very friendly. I am also realistic, that things can happen in an environment in which there are many people to be cared for with too few staff. My loved one was evaluated by OT and PT, physician and LVN none of which knew he had very poor eyesight until after I divulged that information, which makes a big difference in a skilled assessments. They also were not aware of his baseline before his hospitalization, which was fully independent. This Made me question chart review, and how much information was passed on to the facility from Kaiser hospital. Unfortunately, he fell that night after being provided medication that made him confused even after we had discussed it. If I had a loved one, that was there, I would be questioning what type of monitoring is taking place after medication's are administered, have they reviewed the medical history and discuss the goals, intermediate and long term to be sure everyone is in a realistic and shared place. This fall could have been avoided and is not looked on as positive for any facility but reality is it can happen. What they do to prevent these events is important. Medication, monitoring and be present for your loved one.

Terrible. My grandma was a patient here and she was so neglected. We told so many nurses/CNAs and…read moreeven put a sign over her bed that she won't drink water if it's not cold. We came everyday, multiple times a day and she NEVER had cold water. Furthermore she wasn't eating and they kept giving her the full dose of insulin even after we requested otherwise MANY times, leading to her having many hypoglycemia episodes. We even requested her having a sitter at meals to ensure she eats, but of course we didn't get that. The cherry on top is us bringing my grandma home AMA & her having a pressure injury on her heel... how this was missed & caused is unacceptable. I had to ask them to turn her more often because she was laying in the same position every time I visited her. But she still has one. Absolutely terrible, regret ever bringing her here

After looking at several retirement communities in East County and in North County, I was extremely…read morehappy to find La Vida Real. It's well organized, clean, professionally staffed, and very reasonably priced. It was easy to make the decision to move my parents in because there is only a small move-in community fee ($1k) that is sometimes waived all together. Pricing is for studios, 1 Bed or 2 Bed units. And it's extremely flexible in that you only have to give 30 days notice to vacate without any further charges. The activities are well organized- a great balance between social events, physical activities, mental challenges. Top picks include smoothie socials, bingo, chair yoga, coffee and doughnuts. My dad is stubborn and picky and he has finally settled in and enjoys being here.

I am a portable dental hygiene provider and have been working with La Vida Real Memory Care. I…read moredon't typically leave reviews anywhere but this has honestly been one of the best facilities I have gotten to work with, not just because of the staff but the facility itself is beautiful, it is spacious, it is clean, they constantly try to keep the residents engaged and try to make them feel at home. Every resident has personalized decor and care. Sometimes when Im there it feels like im treating someone in an individual home rather than a facility. I have yet to have a bad experience there.

My weekly visits to a friend there have been a pleasant surprise! The staff are very respectful…read moretowards all clients! Their kindness towards their folks is evident in how they talk to each individual and their attempts to meets needs! Clean, modern and happy staff = happy patients!!! Major kuddos to your administration.

They have new management who have let go their billing department fired them. the phones have been…read moreshut down. I am trying to figure out my bill, I tried to set up bank drafts to autopay them the past employees told me that I do not owe anything because Medi-Cal has accepted my husband .a few weeks later I start getting bills but no one called to tell me I did now have to pay but no one set me a bill until yesterday which included bak months from 2025 ,they seem to be charging me for visits to see my husband. and the price they are charging me is unaffordable for me on Medicare social security and Medi-cal .Ihave been calling daily speaking to the front office and was told the billing department employees had been let go and new people had been hired after a week leaving messages I was asked to call again this morning and all the phones were disconnected.

Hello, I'd like to preface this by saying that I don't normally write reviews - only when an…read moreestablishment goes above and beyond will I take the time and effort to let the world know about them. On the flip side to that, if the establishment is very poor, I will also steer people away. This here review, is for the former. I applaud everyone at Avocado Post Acute for a wonderful job well done. So here is what happened. One of my close people came down with COVID-19 and was sent to Avocado Post Acute for treatment. The commendable staff, shout out to Rick (RT) and Nora (Nurse), for being great! My family member said that these two were especially informed and very very professional. Not only were they phenomenal but the facilities were similarly great. I don't understand all the negativity in some of the reviews, but from the grounds, treatment, staff, management to service, everything was top notch. I'm just saying, if I had to come down sick, Avocado Post Acute would definitely be my place to go.

They need to shut this place down. I am convinced they killed my mother with there lack of care…read more The tried to jump me when I wanted to see her. Then one of there employees threatened me through text. PLEASE CLOSE THIS PLACE

We had the best skilled nursing facility(SNF) experience here for our beloved grandmother. After…read moreover a year of making calls to try to move her to a closer facility for our family visits, Claudia was finally able to make it happen for us. She and I had been in touch weekly for over a year and she never lost her patience with me or got annoyed when I called the way other places did. Instead she was apologetic when there wasn't an available bed. The admissions staff was very caring, detailed and informative from the beginning till end. We stayed in close touch with Crystal through the care conferences, when my grandmother had to be sent to the hospital and back, along with when she had to go on hospice. Crystal is kind and considerate. The staff took care of her through her occupational and physical therapy sessions with Alicia and Melody. She was able to self feed and sit up right in a wheelchair again. They got her moving more than she did at her previous SNF. Her dieticians Zakirah and Yesica provided a great diet for her that she enjoyed until she couldn't anymore. I let them know she loves her sweets and they helped make it happen. Her last bites before she passed were pudding and Ensure fed to her by her nurse supervisor, Vivian, who took extra special care during the last days. They built a connection because Vivian spoke Vietnamese to her so naturally our grandma took a liking and was more responsive. Vivian even took the time to stay a little later so she could feed breakfast to her. Dan (charge nurse maybe?), was very detailed, gentle, and graceful in his responses when I called to ask questions about her status. And when he had to break the news, I felt the empathy in his voice over the phone. Her other RN's and CNA's (I'm sorry I don't remember everyone's names) including Adona, have all been a lovely presence in her final stages. My grandma always appeared very clean and fresh and lovely at every visit. The janitorial team is fantastic at what they do too, keeping the facility clean and spotless. Protective PPE is always organized and right outside the door for easy use. It doesn't smell like a SNF. Her last SNF didn't smell clean. Highly recommend this facility and their staff! Thank you for all you have done to take care of her with care, respect, and dignity till her last breath.

The care quality here is absolutely awful. The CNAs, RNs, etc; do NOT care for the patients as they…read moreshould. It is dirty with roaches, it stinks, and they treat everyone horribly. They are under LOTS of lawsuits & they violate lotsssss of labor laws. Do NOT send your loved ones here if you love them, this facility will not extend their time here with us.

I was admitted to this facility for 20 days from a broken knee cap. I was treated very well from…read moreeveryone on staff from various shifts. I want to thank NuNu, Dillon, Isaac, Delfina, Grace, Eddie, Pam, for all of their assistance and understanding during my stay. The physical therapy department is excellent. They are all caring, understanding in all of the different ailments from all kinds of different patients. I want to thank Jacalyn, Jim, Claudia, Max and Ranon for all of the therapy and helpful ideas to continue my own therapy at home. The facility is very clean and doesn't have any kind of smell to it. I like the fact that they have ice water available all the time and staff will come around and ask if you would like ice refill and even a water refill. I would recommend this place for injury rehab and for your elderly loved ones.

My mom had dementia, fractured her knee and had to be taken there because I couldn't care for her…read more24/7 and don't have the means to have a nurse at home. -My mom's clothes got "lost" day 1. I dropped them off, name on each piece, including a small blanket. I visit the next day and she's wearing someone else's clothes. Her blanket no where to be found. When I went to pick up her clothes after her passing, they tried to give me a bunch of stuff that wants hers. And I only got back one shirt and 1 pant. Out of 4 tops and 3 pants I had bought her. -The place stinks -Nurses were good while we visited, other than that they didn't help her. -She got mrsa, within a week of her being there. No one noticed it until they had to call 911 to take her to the hospital, almost a week later. -Lost like 15 pounds in those 2 weeks. She wasn't eating and they didn't tried to get her to eat. -I asked all the questions, they "tried" to communicate, asked me different things she liked to eat to get her to eat, or liked to do so she can have some distractions. But nothing went any further than that. -Half of the time I visited I found her soiled. I visited every other day, as I was taking turns with my brother. All of this because we don't have the means for the good places. If your loved one doesn't have a voice, avoid this place. Because they won't take care of them at all. It was the worst experience for all of us. *The people who can speak up for themselves, were ok. This was mid-January 2026

I write this review based on my own opinions and personal experiences…read more Disgusting, unethical staff in the Las Vegas office. You have to chase their staff to call you back. Lorian was DESPERATE to keep my sister as a client. We decided to switch hospice companies to a well-respected, TOP-RATED hospice provider (NATHAN ADELSON HOSPICE: (702) 733-0320). We are soooo happy now - every single person at Nathan Adelson has been above the board, prompt with returning calls/texts, you name it. PROCARE HOSPICE is also fantastic (tel. (702) 380-8300)!! I got these referrals from a nurse friend who recently moved out of Las Vegas and is quite familiar with the local hospice companies, and from my Uncle, a geriatric doctor who I forgot used to live in LV. Lorian did NOT like my sister switching hospice providers! Lorian's staff actually called the POLICE to do a wellness check at our friend's home LESS THAN ONE HOUR after my sister arrived. Why? 100% to cause TROUBLE and make everyone's lives a LIVING HELL. Lorian also tried to convince my sister that she should NOT switch hospice companies, because Nathan Adelson's services are "really bad. They don't have good philosophies to keep your loved one alive." This is the EXACT SAME speech and bullying that KARPAL (KAY) PANNU did to my sister. I heard Karpal (Kay) yelling at my sister over the phone that a nurse was holding right outside the door - and Kay actually RECORDED this conversation, thinking that she has any say regarding where I want my sister to live. Kay owns "Adult Comfort and Care Home." She has 2 homes - one at 10315 Queensbury Avenue; the other location is at 2105 Carroll Street. Sorry, KARPAL (KAY) PANNU - you are so, so mistaken. Your ridiculous, unnecessary power trip is horrific. KARPAL (KAY) is also a massive control freak (as in, calling everyone involved to get my sister's new home address. She does NOT ever need this information!). I am my sister's Power of Attorney. Trying to bully and bulldoze my sister to death is BEYOND UNETHICAL and violates so many codes. It is bad enough that my 71-year-old sister is very weak and cannot fend for herself. Imagine that - trying to bully and shove a defenseless, sick woman into a corner like that. Does Lorian actually think that their behavior is okay - especially when EVERYONE knows that I am my sister's POA??! In what world does Lorian's (and Karpal (Kay) Pannu's) actions make this kind of behavior right?! NEVER! THIS IS TOTALLY UNACCEPTABLE!!! Quality of care? IMHO, absolutely substandard. Hospice patients do not deserve to be treated like unwanted dogs. In my own corporate experience, when people behave this BADLY (and oddly, seemingly working in tandem with each other), there is always an issue/problem with kickbacks. My guess is that Lorian is VERY DESPERATE to get more clients/patients, and so is Karpal (Kay) Pannu. Another thing to be very aware of - Sabrina Patrick is Lorian's "marketer." Her job is to "get more hospice clients" (her words, not mine). She called me within 30 minutes after learning that my sister is switching to Nathan Adelson Hospice. Sabrina was crying, crying, crying. I had a hard time getting her to stop! She kept saying: "I love your sister! I'm going to miss her so much!" The crocodile tears and crying jag lasted for about 15 minutes. Uhhh... actually, nobody in our family (including my sister!) remotely likes her. She comes off as a very young, immature, pushy snake oil salesman. So, what about the sudden onslaught of "positive" reviews about Sabrina on Lorian's website? Well... IMO, if you gave me a nice gift card for writing a decent review, sure! I'll write you a glowing review! Again, based on my own corporate experiences and opinion, these stupid tricks and gimmicks work. Attached with a nice gift card, of course. Why can't these people let families make decisions that are in their loved ones' best interest? Why create such a HUGE amount of chaos and hostility for my sister? She is just one person. One person who is likely to pass soon. Perhaps Lorian and Karpal (Kay) Pannu have also made others' lives a LIVING HELL when they want to change living situations and hospice companies. This whole situation reeks with incredibly bad stench, worse than anything any animal can produce - with diarrhea.

I had the privilege of working with Lorian over 10 years ago, and that experience has stayed with…read moreme throughout my career. Since then, I've worked with various Hospice and Home Health agencies as well as Skilled Nursing facilities--but I can say, without hesitation, that Lorian stands out as one of the very best in the field of Home Health Care. What truly sets Lorian apart is the heart behind the work. The entire staff--from the caregivers to the office team--exudes compassion, professionalism, and a deep commitment to the well-being of their patients. The owners, especially Julian, consistently go above and beyond to ensure both their patients and employees feel supported, valued, and cared for. In an industry where genuine compassion and quality care can sometimes be hard to find, Lorian is a shining example of what home health care should be. I'm grateful to have been part of such an exceptional team, and I wholeheartedly recommend them to anyone seeking top-tier care for their loved ones or a supportive workplace in the healthcare field. They are like family and will treat your family as such.