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    Otesse

    3.3 (9 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Otesse

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

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    I have a few complaints about the cleaning, that he missed a few parts of the house, and I also ended up cleaning the stove top and the oven again because he did not do a very good job. He did reduce his price, but I would have rather had a complete professional cleaning and not have to finish the job myself. My main complaint is his refusal send me a bill that states the cost of the deposit, the remainder of the cleaning fee, and the total paid for services! (after several requests) His receipt for the final bill has $0 for all entry lines including the total, which is not what I need for taxes, etc. since I have paid him. Perhaps he needs to learn how to use his billing program and recognize the purpose of having several data entry lines on its standard bill form, such as the deposit, final payment and Total - which are only $0 when the service is free! He also kept my VISA info I gave him for the deposit and used it to charge my card for the remainder before he even sent me a bill, which I do not believe is legal, I should initiate and approve all the charges to my VISA. I went from being incredibly grateful that he was able to come out so quickly to clean my rental, to being baffled why he would refuse such a simple, normal request! Now, regrettably, I need to file a formal complaint to get a proper receipt.

    I had a bag of potatoes that sat a little to long oops my bad! They said they mopped...well the potato spots still there !

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    11 days ago

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    9 months ago

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    3 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    Laura's Squeaky Clean

    Laura's Squeaky Clean

    (3 reviews)

    Laura did an amazing job. She left our rental cleaner then…read morewhen we arrived. She is great at communication, was on time and went above and beyond.

    Don't hire her! She's a con woman! I hired her to do a move out clean because I'm disabled and…read morehave a ton of health issues (including mobility and severe fatigue) and couldn't do it myself - but i'm very clean. She only 'cleaned' a few surfaces but left mostly everything else untouched. And she did it in less than 2 hours (a 2bd 2ba) because she barely did anything. I walked through it with her afterwards and caught many things she didn't do like unswept floors, countertops that weren't even wiped down - and she would try and say that something was stained and then I'd ask her to spray her cleaner and it came right off which I knew it would. Or she'd say that she scrubbed this and that and that something was so dirty but it was much better now after she'd worked on it but in reality she hadn't even touched it - ALL LIES! And she never sprayed her cleaner - she just used dry towels but would say her towels were damp with cleaner - another lie. She didn't clean the kitchen sink or the inside or outside of cabinets. She didn't touch the oven or stove, or the laundry machines. While she did clean some things that were big - like windows/screens and the inside of the freezer, she didn't do the inside of the fridge. I didn't catch everything so I paid her what I had agreed to because I'm an honest person. But then I had to go back on several occasions when I felt up to it to clean everything she didn't. This meant I was getting on my hands and knees to clean floors and the inside of bottom cabinets with a bad back and pelvis. She never even brought a broom with her! So basically she ROBBED me of money I didn't have in the first place - living below the poverty line on disability - but she didn't care. And she was super kind and accommodating knowing she was going to rip me off - that's part of how she gets away with it. Don't fall for it - she will fool you if she can and prey on your kindness and honesty. She's a thief and her business is a scam.

    Otesse - homecleaning - Updated August 2026

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