This place is delicious. The food was fresh and had a lot of flavor. We have the flautas, gauc and steak fajitas. The service was good. I do feel they should hire another waitress. There was one and it was unfair for the women to have the whole place alone. The ambiance is great. The bathroom is kept clean. The kitchen is clean and I love the color of the place. We went two times already and we will be going back again! read more

Otra Casita Mexicana - Mexican Near Me - Queens, New York

First time visiting this location, and of course I forgot to take some pics. Wasn't too busy, and food was delicious. The drinks.. read more

The worst brunch experience I have had in my entire life. I cannot stress that enough. I came here for my friends graduation about two weeks ago for brunch and I was appalled. Aside from having a small brunch menu, the food itself was pretty awful. My friend ordered the huevos rancheros and she is approximately 8 months pregnant. They brought the eggs out over easy (waitress didn't ask her preference when taking the order) so she asked them to please make them overhard since she cannot consume raw eggs (we thought it was a given). They took it back but literally brought it back the exact same way...ultimately she had to ask them to just give scrambled eggs and the obliged with a hint of annoyance. My other friend got her scrambled eggs, and they came out wet...yup...wet. It seemed they werent done cooking? So those went untouched. I (and 2 others) played it safe and ordered the pancakes with bacon and eggs...or so I thought. The bacon was turkey bacon, which was actually good but, they did not even state it was not regular bacon when taking the orders. My scrambled eggs were flavorless but at least they were cooked. However, pancakes were absolutely horrible! Dry and flavorless but the most disturbing part of this? The Syrup. I swear it was expired!!! (photos below) I HAVE NEVER SEEN SYRUP LIKE THIS EVER. It was absolutely disgusting. I heard good things about this place for dinner but brunch was SO bad I don't know if I would come back. The worst part? Staff was unapologetic about everything. read more

Otra Casita Mexicana - What appears to be extremely old syrup - Mexican Near Me - Queens, New York

Customer service very bad on the phone...the food has been ok, the lady who picked up the phone was horrible

Nestled in the charming neighborhood of Ridgewood, Queens, Ortra Casita Mexicana is a delightful gem that beautifully marries authentic Mexican cuisine with a vibrant atmosphere. From the moment I stepped inside, I was captivated by the restaurant's stunning decor, which effortlessly blends modern aesthetics with traditional Mexican elements. The vibrant colors, intricate tile work, and eye-catching wall art create an inviting space that is perfect for snapping those Instagram-worthy photos. The standout feature of the decor is undoubtedly the large mural that adorns one of the main walls. This piece not only adds a splash of color but also tells a story, making it a fantastic backdrop for photos. Each corner of the restaurant features thoughtfully curated decor that reflects the rich culture of Mexico, making the dining experience feel immersive and special. Now, onto the food--Oh, the food! Ortra Casita Mexicana offers a menu that is a celebration of authentic Mexican flavors. The tacos are a must-try; each bite bursts with freshness, and the variety offered caters to both meat lovers and vegetarians alike. I particularly enjoyed the veggie Quesadillas, which were perfectly seasoned and served with a side of homemade guacamole, pico, and sour cream, the chips and appetizers were a great start, but be mindful to save room for the main dish. The attention to detail in the dishes reflects a deep respect for traditional recipes, and it's clear that the chefs take great pride in their craft. The staff at Ortra Casita Mexicana were exceptionally friendly and attentive. From the moment we were greeted at the door, we felt welcomed and valued as customers. The servers were knowledgeable about the menu and offered great recommendations, ensuring that our dining experience was seamless and enjoyable. Their warmth added to the overall inviting ambiance of the restaurant. Cleanliness is another aspect where Ortra Casita Mexicana shines. The restaurant was spotless, from the dining area to the restrooms, which is always a key factor for me when choosing a place to eat. It's evident that the staff takes cleanliness seriously, which enhances the overall dining experience. Situated in a nice neighborhood, Ortra Casita Mexicana is easily accessible and feels safe for an evening out. The local vibe adds to the charm, making it a perfect spot for both casual dinners and special occasions. Plus, the background music, a blend of contemporary and traditional Mexican tunes, provided a lively yet relaxed atmosphere that complemented our meal perfectly. In conclusion, Ortra Casita Mexicana is a delightful addition to Ridgewood's dining scene. With its beautiful decor, delicious and authentic cuisine, friendly staff, and a clean, inviting environment, it's a place I would highly recommend to anyone craving a taste of Mexico. The only reason I'm holding back from a full five stars is that I'd love to see a bit more variety in their dessert and a little more comfort in their seating. Nevertheless, this restaurant is definitely worth a visit, and I can't wait to return! read more

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I am a regular customer and I like the food, but the heavy set women there that picks up the phone, is the rudest person, very unprofessional and just because of her I'm not ordering from this place again. It's a shame for a nice restaurant to hire such amateurs to deal with customers. read more

I came here by myself after getting my nails done for lunch. I sat at the bar but the server said I could sit wherever I wanted to. The inside was cute and their bathroom was clean. For food they gave chips and salsa and I ordered the enchiladas. The salsa wasn't good but the enchiladas were good. read more

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Great place! The food and drinks were amazing. Thank you for such a good time! Will come again. read more

We've been trying local spots in ridgewood and this small restaurant was next on our list. Cute spot to have some drinks and tacos. Service despite the reviews was actually great. The girls were very attentive and very sweet. Cocktails were delicious and refreshing. Fav taco was the fish tacos. I wasn't a fan of the esquites needed more cheese perhaps. I would recommend to try as a local spot in ridgewood I know there are great tacos spots but this location did have good tacos if you're in the area read more

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The best Mexican spot in Queens. Understated but elegant decor. Consistently high quality and delicious food served by an amazing staff led by Paula, Manuela, Lady and Evelyn. For starters we like the Mexican Oysters, Queso Fundido, Ceviche Mixte and Grilled Calamari. For mains we always get the Chicken Quesadilla and a mix of tacos, usually fish, octopus or your choice of meats. The surprise dish is the Grilled Branzino. Perfect with the mash potatoes! Coffee is awesome with or without milk. Love it and highly recommend!! read more

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This was our second time here. The drinks are very good. The whiskey business presentation was just so cute, check out the video. To start we had some guacamole and chips. Very delicious, excellent and fresh chips, they are actually warm.. For dinner this time we had enchiladas which were delicious. The rice ratio was a bit small but it did not matter cause we're all trying to be carb free, right? Not pictured was chicken tacos, very vey good. The chicken was so tasty, moist and very tender. The tacos do not come with pico or sour cream, make sure to ask for these two things if it's a must have for you as it is for us! Did not have space for dessert, but i am sure it's also good. read more

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Review of Otra Casita My wife and I decided to try Otra Casita because we're big fans of La Casita and assumed this sister location would offer a similar experience. Unfortunately, it didn't quite meet our expectations. From the start, it was clear the restaurant was understaffed for the number of customers dining in. It took quite a while for anyone to acknowledge our table, and we weren't even offered water while we waited. When we did place our order, we received our two Coca-Colas fairly quickly--but they tasted off, more like an off-brand cola than the real thing. The syrup-to-carbonation ratio seemed way off. Appetizers arrived after about 15 minutes, which wasn't too bad. We tend to eat slowly, so we didn't mind the pace too much at that point. However, it took another 20 minutes after we finished the appetizers for our main dishes to arrive. The food itself was a bit of a mixed bag. My steak quesadillas tasted as good as they do at La Casita--no complaints there. My wife, on the other hand, ordered the carne asada plate and found it bland, with very little seasoning or flavor. The most disturbing part of the evening happened mid-meal, when a millipede fell from the ceiling onto my shoulder. I brushed it off, and it started crawling up the wall. When I told our server we wanted to move tables because of the bug, he seemed confused and didn't recognize what a millipede was. We moved anyway, but the incident definitely ruined the rest of the meal for me. To top it off, getting a simple glass of water took far too long--and when it finally came, it had no ice and didn't do much to balance out the overly sweet soda we'd been served earlier. All in all, this visit was disappointing. While I won't be returning to this location, I'll definitely continue dining at La Casita, where the service, food, and overall atmosphere have always been much better. read more

First time at this spot and of course I forgot to take photos. But, I will say, if I took photos, they would include a *huge* burrito. The food is pretty good and has a variety of options. I wasn't necessarily blown away by anything in particular. However, I do think this is an all around good place for a meal. The decor is very cute and the service was good. read more

Amazing staff very welcoming food is awesome definitely a must. Price are very reasonable amazing hidden gem! read more

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I went for a drink and definitely want to come back. That pina colada was so large, well worth the $13. I sat at the bar and we got free chips and cheese sauce AND got it refilled! The food smelled amazing and looked delicious. AND there are a lot of virgin drink options as well. I love the decor and the bartender was very attentive. read more

Otra Casita Mexicana - Pina Colada - Mexican Near Me - Queens, New York

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Came with a friend after church for a little lunch and girl time. The menue runs from reasonable priced items to a little pricey. The environment is very cute some good photo oops. It wasn't very loud in there. The server was pretty attentive. My formes had a margarita it was too strong for her but for others it would probably be just right. The portion sizes are decent if you eat like 1-2 servings if you are a big eater then it may be a little small. The food was flavor full and good. I would try them again. I have a feeling it could be more lively spot in the evening. read more

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I've passed this place a million times and today I finally ventured in. What a hidden treasure! We stopped in for a quick drink and hands down the best michelada I've ever had. We followed up with a Pepino Diablo which was also very good. The ambiance is super chill and layed back. The establishment is super clean, which I always notice and the hostess Leti was a doll. The presentation of the drink was awesome, absolutely beautiful. You'll see in the pics. I can go on and on. Definitely a go to in Middle Village. My new favorite. read more

Otra Casita Mexicana - Michelada - Mexican Near Me - Queens, New York

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First off let me start by saying this was my first time here and the experience was absolutely horrible. I ordered a burger and when I bit into it there was a big piece of plastic in my mouth. When I called the waiter over and told him what happened he just took the plate and asked me if I wanted another one. Absolutely ridiculous no apology or anything and then is going to tell me it was the plastic that they wrap the meat in and mistakes happen. There should never be any mistakes in hen it comes to food that ppl eat. He just walked away and said I'll bring your check. I've never experienced anything like this in a restaurant in my life and it's safe to say I'll NEVER be back. read more

Ordered delivery and am severely disappointed in their Caesar salad. It is $15 and the description includes croutons. My order arrived with zero croutons. $15 for lettuce, lightly sprinkled with cheese and dressing on the side is unacceptable. read more

Otra Casita Mexicana - Caesar Salad - Mexican Near Me - Queens, New York

Amazing food and great service! Walked in and we were seated and served rapidly. We have been there twice and both times has been a wonderful experience. read more

That 1 star is for the drinks, is one of those drinks that you get nice with just 1drink but then you want to order another round but the bartender is too busy talking to her home girls and not paying att to the customers. hanging out with her gf's at the bar and she is not paying attention to her customers, but anyways, when u go to a restaurant and you have to return the food is not a good sign! ;( Thanks God I survive another weird culinary aventure at the great city of world! I'm not going to even mention what I had, but I had steak and it was pretty bad steak, dry very dry steak, byeeee!!! read more

Otra Casita Mexicana - Steak fajitas ;( - Mexican Near Me - Queens, New York

Definitely coming back i ate so much it hurt! The nachos were soo good and it's such a cute place! read more

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I've been here several times, and have enjoyed great food. Yesterday I went and ordered this tostada platter for brunch. It was barely warm. I sent it back. They brought it back, and I just couldn't eat it. Tostadas are supposed to be crunchy, but these were soaked in bean sauce, and a yellow sauce (to the right of the egg) that I had no idea what it was. They took off the garnish and the avocado, and re-heated it. I thought for sure they'd make it again, and put the beans in a separate dish so as not to wet the tostadas. They didn't. I was so disgusted I couldn't eat it. They didn't even try to make it better by offering something else. Just got an "I'm sorry" - No one came over to ask me a thing. Between the lack or effort when the restaurant was empty and the lack of customer service, I won't be going back. read more

Otra Casita Mexicana - Mexican Near Me - Queens, New York

My husband had the chile poblano and he was very impressed. Also the chicken fajita was very tasty. They have great mango margaritas too.

Great place to eat. Good service, great drinks, wonderful food. I eat there regularly with my wife and Mom. We've all enjoyed it and I look forward to going back in the future. read more

I'm really sorry to see the 1 stars on here so I had to bump them! This is my favorite Mexican restaurant in Ridgewood! Not only that, it's kid friendly, the servers are all lovely and it's such a comfortable little gem on the corner. The menu is extensive so I always get tacos or burritos and so I can speak to the fact that both are great. If I'm going out for Mexican, or eating in, this is my go-to spot. read more

The burrito and burrito bowls are delicious! The service is amazing. When you step into the restaurant, it feels like you are at home- It has beautiful authentic decorations and a clean bathroom. read more

Food was amazing service they took alittle too long to give us our food the drink was good and strong and ambiance was cute nice location for date night read more

We started with the Queso Fundido which was topped with fresh Pico and small tortillas on the side. The cheese was a little thick so it was a difficult to grab with the tortilla or chips. For our meal, we got chicken tacos and a steak quesadilla. We both enjoyed the meal, it was flavorful and hot when we got it. For drinks, we ordered the whiskey margarita and frozen margarita which we both felt were strong in a great way! Service was good and the decorations are nice. Definitely a nice clean cute spot to check out! We enjoyed our time there, however it can be a little pricey if you're just talking away! We got another round of drinks which ended in us spending over $100 for our visit. read more

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Food and drinks on point it just take a bit long to get ur drinks because the bartenders also take care of all tables but good service

the food is amazing decor on point the workers are great, drinks my neighbors/family had a baby shower there, ooooh my the food was amazing, they made sure everyone's needs were meet. My girl Lety got busy with the drinks ITS A MUST TO VISIT you won't regret it read more

Amazing service, food is absolutely amazing. The best part for me were the drinks so delicious and not cheap on the liquor. 10/10 restaurant. read more

Otra Casita Mexicana - Rosa mexicana - Mexican Near Me - Queens, New York

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Great Food! Can't wait to order again.I ordered the ceviche and Enchiladas Mole .Everything was delicious

The food is great ,love the tortilla soup it's so creamy and not that spicy love the crunchiness of the tortilla and the melted cheese in every tablespoon ,also one of the water his name is Jonathan he stands out with a quick and friendly service very charismatic , overall the ambiance is great, truly recommend this place . read more

This place was amazing the food was delicious and the atmosphere so cozy and nice and clean! The staff service was superb! Highly recommend!

Love this place, the molcajete is so delicious, nice cozy atmosphere and warm, friendly service.

Food was good the first few months that it was open, but quality has gone down significantly. Last time I came here I got the Chicken Mole Enchilada, which in the past was always delicious. But this time it was barely lukewarm. The food came out before the drinks, even though we just ordered a Jarritos and a lemonade. The burrito was nothing special and barely had any flavor. Not worth the $15. On top of that, every table got chips and salsa except for us. If you don't like loud restaurants, this is not the place to go as the diners need to scream to hear each other over the blender making mixed drinks all night. Not a good date night spot. read more

this is my favorite mexican restaurant in freshpond/glendale area. the ambiance is amazing the music is good not too loud the decor is gorgeous many places were u can take pictures, waitresses were really friendly, nice and super attentive. the food was delicious had amazing authentic flavors. the mole enchiladas were very good the mole sauce has alot of flavor rice and beans were yummy not dry or hard the rice was cooked perfectly the chicken was juicy not dry at all. the steak burrito was good it was pretty big too my boyfriend couldnt even finish it and he had a bottomless pit stomach . the calamari was fresh and crunchy idk what they put in the sauce for the calamari but it was so addicting me and my boyfriend cleared out the calamari and sauce. the free salsa & chips were amazing aswell the chips were thin but not too thin and the salsa fit perfectly with them, mango Mojito was refreshing, super yummy it didnt taste strong but it definitely made me tispy overall the food is amazing, the people that work there are kind and the drinks are yummy read more

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