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    Our Back Yard Play Place

    4.0 (1 review)

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    4 years ago

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    Playhouse Fairfield

    Playhouse Fairfield

    3.5
    (12 reviews)
    1.4 mi

    My son had his 6th birthday here last week and I was very impressed with the staff and preparation…read more It was June so the only other guests there when we arrived was another birthday party finishing up. The staff had set up my son's soon with a fun construction theme including table clothes, plates, napkins, signs on the wall and had juice and water ready to go. They checked in throughout, reminded us about pizza and cake at the right time and didn't rush anyone. Last year my son had his birthday at Tumble Jungle in Norwalk and it felt more rushed and like they wanted us out on the minute but Playhouse Fairfield gave us a great experience. If you're looking for an easy time for your kids, someone to truly pull it all together for you I'd definitely recommend them in the future!

    I'm writing this review to share an extremely troubling experience my family had at Playhouse…read moreFairfield on December 4, 2025. My two-year-old son and I have visited this location dozens of times over the past year without a single issue. On this visit, we also happened to be the only Black family present. What happened afterward was shocking, unprofessional, and felt unmistakably discriminatory. Later that day, I received a call from someone identifying herself as the owner/manager. She claimed that it had been "reported" that my recently turned two-year-old son had: * "Shaken" a one-year-old girl * Then supposedly been "violent" toward multiple children * And later--somehow--"choked" the same child These accusations all came in a single phone call and kept changing as she spoke. Not one version was consistent with the last, and none of them matched anything that occurred during our visit. When I calmly asked her to check security footage, she said she would but immediately followed it with, "The video may not have caught anything," despite openly admitting she hadn't reviewed it. To this day, I have received zero follow-up or confirmation that any video was checked at all. I later spoke with the front-desk employee who was there during our visit. He confirmed that: * No parent voiced any complaint about my son * He personally witnessed nothing concerning * The owner/manager was not even present at the time This brings up extremely concerning questions: * How did the owner know to single out my child when no complaint was made? * Why was I immediately presumed guilty with no evidence? * Why did the supposed reporting parents never speak to me directly, which is standard in children's play spaces? * Why did the claims escalate from shaking, to multiple children, to choking--a sequence that simply does not align with a newly two-year-old's behavior or my son's history? My son has never harmed another child, and our long history at this business reflects that.

    Photos
    Toddler play
    Toddler play
    Ballpits
    Ballpits
    Playhouse Fairfield

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    Royal Magic Castle

    Royal Magic Castle

    3.8
    (12 reviews)
    42.5 mi

    I'm always in search of newer and better indoor playground. Royal Magic Castle has got to rank in…read morethe current top 2 or 3. Huge modern play area, sand room, laser tag and arcade room including claw machines. The admission price is a bit pricey compared to others, open play costs $42.99 + tax for kids 3 feet and taller and 1 adult. Additional adults cost $18.99 each. It does include unlimited time as others are usually 2 hours max and it includes laser tag. Place is very large, has drinks and a small gift shop (toys, gifts etc). Place is modern and clean for now... until the next new indoor playground ground opens up.

    This place made planning my son's birthday such an ease. We got their highest package, which gave…read moreus 3 hours in the large room, which they decorated according to the theme we picked. The decor was amazing! It matched what we saw in their website and Instagram. It also came with pizza and juice for the kids and unlimited play. I was allowed to bring additional food and other snacks and they were kind enough to help me set up and plate the food. One tip would be to confirm the arrival of the pizza time. Our was suppose to arrive at 1230 (party started at 12) and it didn't arrive until 130 because of the rain. The pizza is ordered from a pizza shop so it had to be delivered. They were super nice and apologetic about it. The play area is huge and something for everyone. Although it might be hard to track your kid. It also felt cleaner than other indoor playgrounds that we've been too. We would definitely be back!

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    Royal Magic Castle
    Royal Magic Castle
    Royal Magic Castle

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    We Rock The Spectrum - Bergen

    We Rock The Spectrum - Bergen

    4.1
    (10 reviews)
    46.5 mi

    So impressed with this place. It's an indoor play gym with gross motor imaginative play fine motor…read moreand social opportunities. It was clean and not crowded like other indoor play places nearby. I thought it was well priced as well. I always thought that only children who have special needs could go because of the name, but it is for everyone. Inclusive and amazing setting. Can't wait to go back!

    I've been to this indoor play place several times for other parties and always loved it...until it…read morecame time for my daughter's birthday. I booked her party 5 months in advance and paid for two extra hours, specifically because I wanted the gym privately for the full 4 hours. Our party was scheduled from 1-5 PM. About one week before the party, I received a call saying that the last hour (4-5 PM) would now be open play, and that the pricing for the second additional hour had changed. While they said they wouldn't charge me the new price since I booked far in advance, I expressed how upset I was that this change was communicated so late. Had I known sooner, I would have adjusted the party time to avoid open play altogether. I was then told on the phone that there was no guarantee anyone would come in during that last hour, which turned out to be completely untrue. On the day of the party, we felt rushed to go into the party room and was told we couldn't enter the play area because another group/party was already using it, meaning our party was overlapped with another event. To add even more stress, I received a call the day before the party saying there might be an additional cleanup fee. This was surprising, especially since my friend has hosted two parties here before and was never charged a cleanup fee. What should have been a joyful, stress-free experience for my daughter's first birthday turned into unnecessary anxiety and frustration due to poor communication and last-minute changes. I'm really disappointed, especially given how much I previously loved this place. Unfortunately, I don't think I'd host another party here again.

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    We Rock The Spectrum - Bergen
    Sensory-safe gym/ Indoor play gym / Kids birthday parties
    Sensory-safe gym/ Indoor play gym / Kids birthday parties
    We Rock The Spectrum - Bergen

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    Our Back Yard Play Place - kids_activities - Updated July 2026

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