William was our driver. He is out of NW Indiana. Nine of us took his limo from Michigan City to…read morethe Amtrak station in Chicago. He arrived early both ways, and responded quickly to my text messages. Limo was clean, new, and comfortable. He didn't race along, just went with the flow of traffic, felt nice and secure on I-94 & the Dan Ryan. Coming back from the trip, our train was 4 hours late arriving. William kept in communication with us via text, and was right there when our train finally got in. Price was considerably less than the other two limo companies that I got quotes from. Also, originally we were going to get picked up from Chicago Union Station, and we changed it to Homewood two days before before we left. There was no charge, and the person on the phone at Americar shuttle changed the reservation quickly, courteously, and no change in price. They seem very flexible and customer oriented.

Awful. Driver picked up myself and my daughter this week to take to airport. Drove 45 mph on…read moreexpressway, while way, people were passing left and right., couldn't keep his eyes open, kept rolling down his window trying to wake himself up, hit a vape while driving.... Also slumped on wheel while driving. I Wanted nothing more than to get out of that minivan as quick as possible. Was charged gratuity already and I brought extra cash to tip him which I def did not. I should receive gratuity back as well. Will tell everyone I can.

Ms. Natasha is amazing!! Every time I had a question she answered quickly and throughly! Anything…read morethat I forgot, she already had it done for me! I had an amazing time on the trip and would pick these services with her every time.

Natasha took care of all details for my recent trip. I did not have to do anything except relax and…read moreenjoy myself. I would definitely book with her again!

When I began to plan my first trip to Disney World, I quickly became overwhelmed with all the…read moredetails. Then I met Bonnie, my Disney saving grace! She is beyond knowledgeable about all aspects of a Disney vacation, e.g. the resorts, transportation, dining, park tickets, Fast Pass+, and all the park information. The best part about working with Bonnie, for me, was that she planned alongside me as I still wanted to be involved in the process; however, she will plan as much or as little as you want..it's a tailored service! I asked a ton of questions, to which her responses were always timely and super helpful. She sent me tips and reminders throughout the entire process. I was able to give my then 5 and 4 year-old the most magical Disney vacation! We just recently sailed on the Disney Dream, another magical vacation booked through and planned with Bonnie, and her service was again exemplary. I'm a Vacation Planning by Bonnie customer for life!

The gals here are warm and welcoming. The wealth of travel knowledge here comes from a heart of…read moretravel with experience. All my travel plans come from here without a doubt a passion for travel keeps growing here.

The Indiana Department of Transportation went out of its way to showcase the state's history at…read morethis rest area. I've traveled many highways and interstates, and no rest area is close to this one. Tennessee and Delaware weren't bad, but this is top-notch, in my opinion. If you're looking for a break from your drive south, try this location. Happy trails!

I booked the limo bus for a 12 person wine tasting trip. Apparently there was a miscommunication…read morebetween the driver and the office about the time our trip ended. Prior to the trip I sent them our itinerary- with timing and our reservation time. We got on the bus after our third stop assuming we were going to the forth reservation, but the driver just started driving us back to our house without saying anything. I asked where we were going, he said the time is up so I'm taking you back- I told him that wasn't right, that I had discussed/emailed the plans with the office. His next response, was well this is what it says on my phone and I have another limo group I have to get to. He dropped us off and sped away. I also asked our driver to give us a heads up when we had about 10 minutes before we needed to leave. He never did this. And in fact when I rounded up our group to go to the second stop he was parked down in the parking area chatting with another driver. I've planned over 20 wine trips around the country, and I've never had a driver do these things. I called the office several times and was told a manager would contact me, of course they never did.

Han do led an elderly client long drive well Professional…read moreTimely I would recommend Organized

I don't understand why they have such bad reviews!!…read more When shopping for a limo for a bachelorette party, Second Nature had the best prices in the area for a limo that could fit our party. Moses was extremely responsive and always available for any questions. On the day of Denise, our fabulous driver, gave us a call about 30 minutes before arriving. Once there, Denise was so helpful to get us packed in the limo, take pictures and make sure we have everything we need. She gave us great suggestions and always made sure we were taken care of. I can't say enough great things about her. The only downside is the comfort of our limo. On the sides of the limo, there were two benches that had open backs to allow access to cup holders and coolers. Unfortunately there was a bulky shoulder pad that ran parallel to the seats making the open back more uncomfortable. This was the Escalade limo so you may want to keep that in mind. Aside from that, the day went great and I would certainly use them again!

This was my 2nd time booking with this company this past weekend. (Last time being in Sept 2019) I…read morewould recommend this Limousine service to everyone staying in the area. They were very accommodating to our group, Robert (our driver) offered to take group pictures of us, was very clean inside (AC worked great too), and overall great customer service from the beginning of our booking stage to the drop off. We stayed in Michigan City & they took us to two different wineries about 40 minutes away. Everyone was overall very impressed! Next time I am staying in the area, I will 100% book through Second Nature again!

Only posting this here so the owners see this. The driver of this limo hit several cars. Most of…read morethem parked. This may be a disgruntled employee or something. Once the company responds and sees this I'll remove it when asked. I just want them to have this video..... https://www.tiktok.com/t/ZTRyjJCxf/

Amazing driving skills! They got me to where I needed to go despite any other cars on the road!…read moreAggressive? Absolutely. But they truly put the customer first. 11/10 would use again!