If you have an important event that requires transportation I highly recommend Watkins Transportation! I compared many transportation services: looked at ratings, the response time, bus availability and amenities. i needed a party bus that would transport 30 people. They had the perfect bus. The sound system sounded great and easy to bluetooth. Mr. Watkins the owner was very patient and delivered FIRST CLASS service. Marko the driver was AMAZING!!! Very pleasant, accommodating and a great driver. He was very timely, just a wonderful experience for everyone. The party bus made this a memorable event. read more

The business owner is a stand up, honest business man. I bought a limousine service 5 years ago but was unable to use it for a trip to and from airport because of a storm in the Caribbean. He told me I couldn't get a refund but I could use service in the future. I finally had an opportunity to use it yesterday. I called his office and explained the situation and he was there the next morning for a transport to the airport. Imagine that, he honored his word and provided the service 5 years after purchase. I am amazed and totally pleased that I didn't lose my money! Kudos to Watkins transportation! You will be my go to in the future and should be yours too! read more

This was my first time renting a party bus and it was for my cousins bachelorette party and I must say he was very professional and on time. Our driver Juanita was a gem! Very patient as we got on and off the bus. I rented a ghost Mercedes Sprinter! My cousin loved it. Thanks again read more

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Very Professional!! Watkins Transportation has a variety of vehicles for different occasions. The ultra-stretch limo & Mercedes Sprinter are "oh so luxurious" & provide ultra-comfortable rides & allow you to make a statement entrance! Mr. Watkins is a wonderful owner operator who takes pride in the level of service he provides. He & his staff should be applauded! We are grateful for his dedication to his profession & his clients! read more

This was our first time using Watkins Transportation. A.D. was very professional. He arrived on time both going and returning. Someone left their phone on the bus and he was very good about getting it back to us immediately. We will definitely will use them again. read more

I have used this service for my boss trips to and from the airport as well as my personal girls spa weekend trips to Galena. They have always been on time and very professional. When I send a request for a quote, he always responds quickly. I highly recommend this service! read more

I had the pleasure of having a Mercedes Benz Sprinter limousine be my birthday chariot and the experience was amazing. I could tell as soon as our driver arrived that they listened to everything I'd said in my initial booking conversation! When I say no stone was left unturned; they even remembered that my one friend didn't drink but loved dr. Pepper and had it on ice and labeled "for kim"!!! I mean just AMAZING! The professionalism of our driver was unmatched, he was very prompt but never showed one sign of being annoyed that we were the exact opposite. I can't imagine EVER needing transportation services and calling anyone but Watkins Transportation. read more

Top-notch service! We used Watkins Transportation for service pickup to and from the airport and for wine tours. Walt Watkins, our driver, was incredibly professional, attentive, hospitable, and a true gentlemen. We had the best time and won't hesitate to use Watkins Transportation upon our return to the Bay area / Sonoma County / Napa Valley. We highly recommend them! read more

17 people were stranded! We contracted with Mr Watkins to take 17 people from Mt. Greenwood to the Alpine Valley Music theater. It was a tailgating venue and we had a pick up scheduled for 1 PM. Mr Watkins sent a text confirming the pick up time & location that morning. At 1 PM - no bus. Called Mr Watkins who said bus had a mechanical problem but it was resolved & the driver would be 40 minutes late. 2 PM no bus - called again and Mr Watkins rudely said "what do you want me to do? I have a wedding and I'm doing what I can to reach my driver" and hung up. It was clear Mr Watkins had no intention of helping us get to our destination and we scrambled to find another bus who couldn't make it for 2 more hours and wanted $400 more. With 17 people standing in 95 degree heat with fully packed coolers, tents, tables & chairs for tailgating, we had no choice. 5 PM the new company arrived getting us to our destination 20 minutes before the concert started. Needless to say there were no additional phone calls from Mr Watkins and no apologies were given. The entire day was a bust for everyone in our party. NEVER USE Watkins transportation to get where you need to go. Unreliable, unprofessional and certainly should not be doing business with the general public! read more

We received "white-glove" customer service with Watkins Transportation. Our driver arrived early and awaited patiently. He opened and closed doors throughout all stops. I appreciated the driver thanking us for choosing their service. I highly recommend Watkins Transportation. read more

I was refused a quote because I would not disclose the event and ages of the passengers. I withheld this information because, and he confirmed, they charge more for certain events, like prom, weddings, etc. We're just looking for a ride here. What difference does it make to the driver what event the passengers will be attending??? read more

By far the worst experience ever. It all started as soon as the driver showed up in a glorified minivan. I had ordered a party bus for a parents night out Halloween boat party at Navy Pier. That is not what showed up. A van showed up with horizontal seats. No one could really talk to each other. That wasnt even the worse part. The blue tooth wasnt even working. We had to listen to the radio for the first 30 mins of our ride.Trying to make the best of the situation we were just looking forward to boarding the boat. We then arrive at navy pier and the driver pulls in the back to drop us off. Thanks to the security guard he told us we were on the complete opposite side of the boat drop off. We then had to get back in the van and drive to the front of navy pier. Our group piled back in and ran to catch the boat. Unfortunately one of the couples in our group missed the boat because we were in such a tight time crunch. The madness doesnt stop there. About 5 minutes after boarding the boat I recieved a text message stating that we needed to pay a $250 cash clean up fee in order to receive our ride home. I was not happy about this but at that point our group just wanted to get home. We all got in the van and the driver said he wasnt moving unless we paid him the $250 in cash. Seeing we just left a halloween party we didnt have any cash. So my husband called the owner and asked if he could pay with a credit card. The owner then very rudely told my husband there are ATMs at navy pier go get cash. Since we didnt have cash the driver kicked us off the bus and left us stranded at navy pier after we already paid them $430 cash just for a drop off. We will be reaching out to the BBB. This cash only buisness is pulling some type of tax fraud. read more

If i could give this service a negative number i would. Me and 15 other people chartered a party bus to a concert. To start with the driver was on time for the pickup about 60 miles away from the destination. That was the only good experiencewe had the whole trip! The driver did not know how to work the radio on the bus, he didnt know how to get to our deatination, he couldnt pay for the tolls when he took the skyway after we told him not to! So we had to pay out of our pockets because his ipass had no money on it. After we made it to our event we asjed him where he was going to be when we got done, it should be around 1030pm. He said he was going back to south holland and would be back at 1030 right where he dropped us off. well our event ran until 1050 pm we got back to the drop off spot at 11pm and found no bus. We called him he said he didnt know where he was at! He was lost but on his way! We waites 20 minutes and called him again, now he is saying the road is closed and he cant get to us, we offered to walk to his location but he didnt know where he was! then hung up on us. We waited another 20 minutes and called again, now he had a really bad attitude, telling us we are all drunk and he isn't going to come back. We had several people in our group that had been drinking but not everyone and not the people he was talking to! He then hung up again! We called again 15 minutes later to find out if he was coming or we all need to start finding our own rides home! He said he would be there in 10 minutes. He finally showed up 1 hr and 30 minutes late! After 16 people paid 70$ a person ti ride this bus it was one of the worst experiences i have ever had with a limo service. So thank you Allen for ruining our night! Calling friends and family at midnight isnt something any of us wanted to do! I will never use this service again and i will never recomend it to anyone in the future and i will stop anyone using them! read more