Both my sister and I purchased our wedding dresses from Bella Bridal Boutique and we absolutely…read moreloved the dresses. This boutique has a great selection of styles and designers at this store, a very generous and comfortable fitting / viewing area in the back, and reasonable prices. The staff is helpful and good at making recommendations for your body type, although very particular about certain things (e.g., no shoes allowed, no men in the viewing area). Other positives were that they shipped the dress to me since I live out of state, and that they were able to get it to me within 3 months of purchase for a reasonable rush fee. They also stayed open late to allow me to make a final decision on the dress and for the processing of the paperwork / payment. On that note...the paperwork. This is one of the reasons I'm giving 4 stars instead of 5. The contract they make you sign is a little crazy. You have to initial individual clauses that clear the boutique of any responsibility should the dress show up late, with a different length than expected, and a number of other nuances that you would expect a seller to be responsible for. They will not sell you the dress without your signature on every single line, and when I protested about the terms, they told me that it was in the boutique's best interest to ensure I was happy with my final purchase. So, they gave me verbal assurances that everything would be great, even though I was being forced to sign a document that cleared them of the liability for some potentially big issues. In the end, I was exhausted and wanted to just get everything over with, so I signed it. Thankfully, their verbal assurances rang true, and the dress showed up earlier than expected, without defects, and in great shape. It looked beautiful at the wedding! The only other complaint I have is that I felt very pressured to go with a larger size than I needed. My seamstress ended up having to take my dress in 3 SIZES, which was very expensive and time-consuming. In hindsight, I wish I hadn't given in to the pressure and ordered the size I thought was best. I get that boutiques want you to play it safe since it's easier to take a dress in than out, but 3 sizes off was a little frustrating.

The gal that helped me with my dress was amazing, she's the only reason this is two stars instead…read moreof ones. However, the manager Susana, absolutely awful customer service and does not care about making a customer happy. Bella bridal charged my card TWICE for an item I only ordered one of. After months of phone calls, fighting with the store and also talking with my bank, the issue was never resolved. This is not something a bride should have to deal with right in the last moments before her wedding. I finally gave up because I was getting absolutely no where. Absolutely disgusted with the way things were handled by this women and I am making sure to spread awareness of this issue to other brides so they do not shop with this company.

My daughter wanted to be the third generation to wear the ivory satin wedding dress that her…read moregrandmother and mother said their "yes" in. So Evermore seemed the perfect choice because they specialized in vintage gowns, and I did not want it to be dry cleaned. The dress was in good condition but yellowed, (see before photos) and the store manager assured us that Evermore would be able to restore it to its original color. Sadly, Evermore was not able to do this and damaged the vintage fabric in the process. This was partly due to the work not being started in the timeframe promised (almost two weeks later than agreed upon) which resulted in rushed service and the gown being pressed while still wet with cleaning fluid. The once ivory dress now looked bleached white with ivory splotches and was dull instead of having a satin sheen. (See photo) The manager recommended the dress be processed a second time and then asked for another week after that. Without my permission, the dress was sent out and dry cleaned! The general manager said he thought the dress had grease stains and that he did not know the history of the dress. He could have known had he asked. The dress had been fully examined before any treatment, and there were no grease stains on the dress. The dress came back still splotchy and had been pressed on the right side of the fabric causing heat damage. (See photo) The store manager shook her head and said, "The best I can do is 50% off. I requested the full amount and was given that. Aside from not being able to restore the dress to its original color, the gown was irreparably damaged because of the way it was pressed. I expected that a company that specializes in vintage gowns would train their staff to not press a wet garment and press on the underside of the fabric. I know there are no guarantees in life and mistakes happen. What matters to me as a customer is the response when there is a mistake. I spoke with both the store manager and general manager, and neither would acknowledge that the gown was treated poorly. The general manager said, "What do you expect me to do? Clean the dress again? I have lost so much time and money already." I absolutely did not want the dress done as Evermore had not demonstrated its staff were capable of caring for an heirloom dress. I felt I was treated in a disrespectful way and was shown no empathy for such disappointing results. When I first brought in the dress, I was asked for its value. I said, "priceless." I was encouraged to write that on the form. Now the gown is no longer lovely or the heirloom we hoped to pass onto the next generation. We have less than three months to find a dress. What was supposed to be a joyful part of planning a wedding has been so heart breaking.

I was very impressed with how easy it was have a bridesmaids dress altered at Evermore! I called…read moreand made an appointment, and was able to fit easily within my schedule the next day. During the alteration fitting, the staff expertly pinned my dress and made sure I was happy with their plan. While alterations always seem to be on the more expensive side, Evermore was in line (if not a little less expensive) than other places I've visited to have bridesmaids dresses altered. For the ease, price, and professional staff, I would definitely use Evermore again!

Amazing dress selection, fun stylists to work with, and comfortable for group visits! Be prepared…read moreto take your shoes off at the door, but socks are provided as needed!

Non traditional bride review - Beautiful gowns, but not out-of-the-box…read more This was a hard one to rate. I was initially excited because the website seemed so different from other bridal shops and even specified a black dress and pants suits and breaking out of the mold. I spent time filling out a questionnaire including a link to my Pinterest board. When I arrived the sales person Cora seemed somewhat surprised to see me and did not have many samples picked out (like other stores will do) and did not seem to have read my questionnaire. As a last minute bride, there were off the rack options that I could choose from which I appreciated. BUT I feel like the way the store markets their brand is very different than what they actually offer. Other than some Pop culture decor, I did not see the store as being edgier than other bridal shops. There was one black gown in the display window and a handful of statement pieces on a tiny trunk show rack, but I found myself bored of the explosion of white dresses (and champagne being the primary alternative color) and craving the experience I expected from the description paragraph on the website. I rated it a four because I am taking ownership of not fully vetting all of the designers they carry - but hope one day I can find a non-cliche shop that doesn't feel like it's trying so hard with the aesthetic like Flutter.

The White Room and Carmen went above and beyond to help find/create the perfect outfit for my…read moredaughter's wedding. We had visited multiple locations and were even turned away from a couple of locations because my daughter had a particular vision that others said they had nothing which fit. The White Room valued her vision and helped her make the day magical. This place was amazing.

I had such a horrible experience with TWR…read more The dresses and space are beautiful. I had a great time until they dropped the ball. I received my dress 5 weeks late from their contractual delivery date with no explanation, proactive communication, or apology. I was assured that I would not need to rush order the dress. The dress fit me beautifully in the store, but I was encouraged to order closer to my listed size according to the designer chart, so I wasn't worried about it being late until I tried it on and it was 2-3 sizes too large. The tailoring appointments they offered were for dates before my dress even arrived. Being out of state, I had to bring my dress to another tailor that a friend recommended, who explained the dress would have to be recut and entirely reconstructed because it was so large. My measurements had not changed from the time I tried on the dress on at TWR 7 months earlier. The tailoring estimate was nearly 40% of the purchase price of the dress, so I reached out to TWR to express my frustration. They offered only $150 for a "rush fee" because it was late. They refused to acknowledge any accountability until I told them I lodged official complaints. When I finally spoke to Carmen, she accused me of sending fake pictures, my tailor of being dishonest, implied that I should be grateful because "some girls don't even get their dresses," and told me that I hurt her feelings telling her I didn't trust TWR to do any further business with or to stick to a contract when she offered to do the alterations in a few hours (the alterations took 3 days at my tailor). Their contract did not seem to come with any sort of integrity on their end. Your wedding gown is an investment and brides are under such tight timelines that you expect a luxury boutique to respect. Although many brides have had great experiences here, I can only speak for mine, and I would not trust or recommend TWR to do business with.

I was referred to JenMar Creations through the Bridal Aisle in Osseo, Minnesota, as they were…read morelisted as a provider offering alterations. My primary request was to have pockets added to my dress, which fitted perfectly. I contacted Mary and scheduled a meeting with her in Park Rapids, Minnesota. She was able to explain her process for creating the pockets and provided an estimated timeframe for completion. When I picked up my dress, I was impressed with the craftsmanship; the pockets looked seamless and appeared as if they had always been part of the dress. Her work is exceptional, and she demonstrates great skill. Additionally, she kindly loaned me her cape for the wedding, which complemented our outdoor New Year's Eve ceremony beautifully, providing both aesthetic charm and warmth. I am very grateful for Mary's expertise and assistance. I also appreciate how affordable the alterations were. I highly recommend JenMar Creations.

I was lucky enough to have seen a recommendation for JenMar Creations on the knot website, and I am…read moreso glad I did. My wedding dress is a simple, off the rack, style from Davids Bridal and it needed some work. Jenny and Mary met with my Dad and I in their studio this past Saturday and we so accomodating, sweet, and had excellent recommendations. Not to mention - they are taking my dress which, as many are, is desiged for a woman no taller than 5'4" and making it long enough for my lanky 5'9" + heels! MAGIC, I tell you! I cannot wait for my follow up fitting in June.

I was dress shopping with my daughter and friends. Kelly assisted us and she was awesome. She first…read moresat down and asked my daughter a bunch of questions. The dresses she pulled were right on target for what my daughter was looking for. I liked that she pulled a couple that were the right vibe but a different style so we would know what we liked and didn't like. I also liked that Kelly chose dresses that were in the price range we desired. She also talked to us the entire time so she got to know more about the wedding and we learned more about her experience. She even helped my daughter put on her wedding shoes while she had the dress on so she could see if she liked the shoes and dress together. We liked that there were only two groups in the place and we had one side to ourselves. We also liked that my daughter got dressed in the spot in front of us and the curtain revealed the design. She didn't have to try and stutter step to the platform so we could see. There were some reserved parking spots in front of the store but also a close ramp for any additional spots needed. The dress we liked was on sale which essentially paid for the tip, tax, and put a few bucks back in our pocket. We had a great experience here and ended up buying the dress from Ivory Bridal.

Pros: Easy parking…read moreLarge warehouse-type space Lots of dress options Helpful attendant, but felt a little awkward that a man was helping the bride dress Cons: The space felt too industrial and not warm and welcoming Not sure if it was the designers they carried, but these dresses were easily 3x as much as some of the other places we visited Felt the dressing "areas" were a bit awkward. They reminded me of being in a hospital the way the curtains are pulled on a track Pro tip: Lots of places in the area vying for business, so worth looking around a bit before settling.

Joy is absolutely the best, hands down. After several weeks of trying desperately to find something…read moreoff-the-rack to wear for my wedding in the Tetons, I finally decided that it was time to look into Joy. My mom and I walked into this gorgeous atelier, and were immediately greeted by an enthusiastic and effervescent Joy, who started asking me questions about what styles I like and what I feel looks best on me. Long or short? Strapless or sleeves? What style waist? I tried on a few of the stock dresses she has on her hangers (she literally customizes every dress to YOU, whether it's a custom style or not), and we started formulating an idea of what my ideal dress would look like. She ripped off sheats of organza and started wrapping them around my body, and suddenly a dress appeared! I had three more fittings with her, and each time I got more and more excited about what was taking shape. She totally supported my vision, guiding me along the way to ensure that I would look exactly how I wanted on my wedding day, and crafted an elegant, completely unique piece that reflected the atmosphere and aesthetic we were aiming for. Her attention to detail is impeccable (she even stitched into the dress my dad's initials, so I could feel like he was a part of things even in his absence). Her energy, her creativity, her ability to make a reality out of your vision is inspiring, and makes her creations stand out even more. Joy made our wedding even more memorable thanks to her dedication to her craft, and I can't thank her enough for it. She's worth every single penny (and, by the way, you'll EASILY spend as much money on a generic dress that needs alterations as you will on a totally customized dress that matches you, your style, your body, your aesthetic perfectly). I'll be back for more!

Joy made my wedding dress and it was THE BEST PART OF MY ENTIRE WEDDING, hands down. I came in with…read moreabout 30 photos of various dresses with different design elements that I liked, hoping to incorporate them into my design. She really listened to what I was saying and helped me through the entire design process, without pushing her personal preferences/opinion/aesthetic. She is SO EASY TO WORK WITH (I felt like we were a team) and really understood the direction I wanted to take the design. I was able to explain my thoughts and ideas for the dress in rough/basic terms (poofy here, flowing there, etc) and she just totally got it... making it EVEN BETTER THAN I HAD IMAGINED it myself. Its such an amazing piece of art, Ive decided to have it framed. And it wasnt just my opinion... even the professionals i had hired for our wedding (photographer, videographer... Best Of Winners in their respective wedding field, who have seen their share of wedding dresses), SAID it was the most amazing, unique dress they have ever seen. They were all asking me who made it and where they can refer their clients to. ITS THAT STUNNING! Joy will take your vision and create a one of a kind dress that no one will forget. She made me feel like a fairy princess and I cant thank her enough for making my dress experience nothing short of magical. She is wonderful to work with and extremely talented. GREAT JOB, JOY!!!

I highly recommend - we had a great experience here. We had my daughter's prom dress shortened and…read morethe train removed as well as one small seam repaired. We picked up the dress one week later and it was perfect! They even reinforced a small hook in the back that was slightly loose at no extra charge. Extremely friendly and store was clean and spacious.

I took my bridesmaid dress in for some alterations. When I dropped my dress off it fit, just…read moreneeded some adjustments. I went to go pick it up a week later and the dress would not even come close to zipping. During the process, I was told this was my fault and there could no way it was her fault when taking in the dress on the sides? She then put criss cross straps in the back (making it look different from the other dresses) and I went to pick it up, again, and she left the zipper in place so walking down the aisle the dress completely looked too small making it obvious the zipper did not close. It is now the day of the wedding and I finally got the dress back. Not only did I have to pay for her mistake but after she ran my credit card she informed me there was a 4% credit card fee. Terrible experience with this place, I highly would not recommend!