My father recently got in a car accident and needed a nice used car! Allan's Auto was the best…read moreplace...customer service was great knowledge on vehicles was awesome...definitely recommend Allan's Auto!

DO NOT BUY A CAR HERE! IT'S A DISASTER!! needed a car ASAP…read more first of all they were not open when their business hours said they would be. called and left a message, they didn't get back to us for 5 days. finally got to test drive a car on a Tuesday.it needed a repair and detailed, the sales lady said it would be done by Friday. friday came and went. seven days later we are to finally meet to get the car. the owner is not in good health so he cannot oversee his business. the lady salesperson(a family member) I think put off sending things in for financing and blamed it on the finance company for being slow. she said we never told her how desperately fast we needed this car, which was a lie. too many lies, procrastination, blame gaming, and the customer does not come first. this business is not high on their priority list.

This place offers a "lifetime warranty on mufflers, installs a JUNK muffler then doesn't honor the…read morewarranty . I call him "THE MUFFLER BUTCHER" BUYER BEWARE

I have been bringing my cars to Ed and Randy for 17 years. While I do much of my own maintenance, I…read morecannot always perform certain repairs. Once they understand your level of ability, they work with you. Inspections often turn up legit items I wasn't aware of, such as suspension parts or brakes. Tire choices include what I need for my vehicles, not a club tire either. I have never had work recommended that wasn't needed. Stealerships cannot make that promise.

Scott and Matt helped us with a difficult removal of a car that had been sitting in a storage…read moregarage for 10 years. I can not express my gratitude for their patience and kindness. Thank you very much.

My son recently had a collision with a deer. He needed a taillight and mirror. Unfortunately the…read moredeer needed alot more. Hubby was going to order the taillight from a dealer to the tune of $60. Me, being the tightwad that I am insisted we search junkyards first. Our other son suggested Tri-Town and I'm thankful that he did! While Tri-Town does not pull the parts for you (you do it yourself - bring your own tools) they "probably" would for a fee however I didn't confirm this. Thankfully the "grounds" are pretty organized. Honda's in one row, Chevy's in another, and so forth. We had no problem finding the 1996 part we needed to the tune of only $15!!! While there we also grabbed the mirror he needed as well. Both parts came in at only $35, much less than the dealer price for just the one! As a female it is hard to get excited about a junkyard but I've been to many in my day and this one is like no other. Most of the cars here weren't wrecked (had blown engines, etc) and were late models. The grounds weren't overgrown and the cars were arranged in a way that not only was it easy to find what you needed, but also easy to navigate around the vehicles. I didn't see any "critters" or webs but it could be because it's still cold. There was a port a potty in the "yard". They also had wagons you could borrow to carry your loot. Since it snowed last week the grounds were muddy and I was glad I removed my heels beforehand. Regardless of the weather I would strongly encourage proper footwear when visiting. The young owners just took over the property in June 2017 and were still making improvements. They also buy cars. I'm not sure what their payout would be but it's nice to known if you have a hoopty with a blown engine or transmission laying around. Definitely worth a visit for interior parts, moldings, seats, lights, bumpers, and the like.

I took off of work to go look at a car they have listed for sale for my son who will be driving…read moresoon, only to have them tell me I cannot buy the car because one of their regular buyers had an appointment to look at the car and they wanted to allow them to see it first. I was a cash buyer, now I will no longer be a customer.

i purchased a 2021 Toyota Corolla in April 2024. when I test drove the back tires were very noisy…read more they promised they would replace the tires. it drove okay after the purchase but still loud. I took it to my garage to have them check the car. they found that they put used tires on the car. The tread was worn, over 20,000 miles worn. I called Auto One and explained the problem and they denied it, the manager said they would never do that and didn't even offer to help or come by to discuss further. he denied it, talked over me and then hung up. I called back, i left a voice mail and never returned my call. the dealership has gone to the toilet. Don't ever buy there. Customer service sucks.

Do your car and yourself a favor and NEVER take your car here. I had a mechanic look over my car…read morebefore I took it in for inspection.He said everything looked good, but will take front brakes for sure.I dropped my car off and let them know there was a problem with my power steering, and to take a look at it.Igot a call from the owner of Heffners.Not word about the brakes, but he said I needed valve cover gaskets because oil was leaking on the catalytic converter, and quoted a price of $400 so I told him to install plugs as well.I was hit with a final bill of $640.00I left and several lights were on check engine and VSC.aweek later my brakes started to grind horribly.i got out and seen huge gouges in my rotors from the brakes.so now my rotors are shots have to replace a caliper.and looking underneath the car I seen that the cat.is nowhere near the oil leak.its right underneath the power steering pump.it was this fluid on the cat.not oil.and in Pa valve cover gaskets have NOTHING to do with inspection!so it took me nearly $500 more to fix my car, and these idiots even put two different brad wiper blades on my carDONT USE HEFFNERS.

My truck wouldn't start. I'm from out of town & have Triple A. I had them tow the truck to a Triple…read moreA rated repair shop which was Heffner. The ECM went out. They ordered one & installed but it wasn't programmed right so they had to get another. The installed the 2nd one & again it wasn't programmed properly. A 3rd ECM was shipped out but before it arrived Heffner had the 2nd unit programmed & installed it. After 8 days I was concerned with all that Heffner had to deal with that along with a new taillight being replaced was going to be OUCH! Heffner Automotive came through & the entire bill was less than the car rental. Being on the road & working in the pipeline industry we've come to expect the worst case scenario from auto repair to fast food. Unfortunately it comes with the territory. Two weeks prior a coworker took his truck to the dealership & in 8 hours (One day in the shop) his bill was $2207 for some front end work. Heffner Automotive in Lebanon, Pa. is damn good & a very trustworthy shop to take your vehicles.

Quick and fast repair. Easy communication. Had my car back in 3 days. They were able to take the…read morestress out of the situation by working directly with the person that hit mes. Insurance.

I cant say enough good this about this crew. I dealt with Karen who is amazing, Gavin who was so…read morehelpful in getting and staying on top of my repair and Stacy who is the rock star manager. If I ever need a body shop again I know I will be in good hands.

I bought a very clean Audi from this place and Wil was super honest about the details. The car is…read morenear perfect and I felt like I had a really good experience. There was no bs, and you can tell he cares about his work and what he's selling. It's definitely a gem of a little dealership you don't want to drive by without paying some attention to, since he definitely has some quality vehicles.... I was actually torn between two of his cars but I feel like made a good choice. Stop in here if you're looking for a nice used European make.... He also has some other cars worth looking at. I'll definitely pass his info along to my friends looking for their next reasonably priced pre owned car. Thank you!

I purchased a 30 year-old Mercedes diesel and a few days later I decided to drive it to eastern…read morehigh school for my daughter's track meet. As soon as I pulled into the parking lot, I was draining coolant at a rapid rate. It was about 10 till 5 PM. Den's service center came up as the closest to me. I called so that I could get my car towed back home. The receptionist was very polite, took my information and within about 20 minutes they were there to pick me up. The tow truck driver was courteous, took special care in loading my car, and provided me with great conversation on the 30 minute ride home. The towing charge was fair and what I expected for the distance. I would highly recommend them for towing services.

Good value and nice to work with. I wasn't sure about getting my oil changed here but I wanted an…read morealternative to Jiffy Lube. I was pleasantly surprised with the value and overall experience . Will use again !