I wish I could give this place 0 stars because LITERALLY not the best experience. Let me provide some background. TODAY is my husbands birthday..we live in states away because he is STATIONED states away (due to military) he has family here. We literally drove 100s of miles to come visit his family and just relax and enjoy ourselves because LITERALLY every birthday he's had he's had to WORK. This is the FIRST time he could have the time off to enjoy it. Now we chose this horrid place because my husband wanted to eat there for his birthday.....NOW what went wrong and from the hundreds of other 1 star reviews I've seen, pretty much the general consensus is the same. Missing food, even AFTER reminding our waitress MULTIPLE times "hey can we please have our sides" countless promises of "yeah it's on the way or I'll get right on that and check on it" it NEVER came. NOT TO MENTION, we ordered our food and waited and waited almost an hour or more for it to come, same for drinks and sides.. which we STILL had missing items. My husband had to literally track down the manager who THANK GOODNESS is such a saint, he took care of us. We couldn't find our waitress, and we failed to get her attention cause she would up and just disappear on us without a moments notice and would take an EXTREMELY long time to return, so we gave up on her. And the kicker, my meal in particular was burnt and over salted, and the Mac and cheese I ordered was dry as a bone and bland...I had to walk out or I was gonna snap... I have NEVER had such shitty service in my life, but thank goodness for the Manager, who seems to be the only competent person there. OH and in case you hadn't guessed it, WE WON'T BE COMING BACK! read more

Worst food I've ever had at an Outback. The wedge salad was completely drenched in salad dressing. Looked like they threw everything they had in the kitchen on it. I ordered a filet medium but they gave me a medium rare one that was supposed to be for someone else at the table. After we switched several bites in I realized I should have kept the one I started with. This one has zero flavor. It tasted like they didn't put any seasoning at all on it. For $25 I at least expect it to be decent. However the manager was nice enough to take it off the tab. read more

Outback Steakhouse - Wedge salad - Steakhouses Near Me - Albany, Georgia

I was contacted by customer relations about my review. Which by the way I think that was awesome of them! For a company to care enough about what the public thinks and try to fix it. I wish others would do so. Tonight my family and I visited Outback it started a little sketchy, we asked the hostess if there was any happy hour specials, she replied that she didn't know. The bartender overheard and said yes and told us where to find them. Our server was Candace she did a great job! Our cups were never empty she checked on us often. The food: My daughter and fiancé ordered the 4 course meal special. She really liked the potato soup, said it was better than Longhorns. He also liked his tortilla soup. Their steaks came out perfect. My food on the other hand had to go back, I tried to play it safe with a steak quesadilla. It had more fat than steak. Candace quickly noticed I was having issues and a manager came to our table. Kevin was the manager tonight and was great. He apologized saying there was need for that much fat, that they use fillet for the quesadilla. He promised to fix and he succeeded! The quesadilla was perfect and soo good! I highly recommend it. Even though we had a little bump our family will be back again. Thank you Candace and Kevin for changing our mind on Outback. read more

Visited on a Thursday night. They were fairly busy but the place definitely was not packed. After a bit of a wait our waitress came to take our drink orders. She quickly returned with our drinks and bread, and then came the wait. After 30 minutes the salads were delivered, and the entrees came out immediately afterwards. One of our diners was missing a side dish which we had to ask for 3 times. Our waitress only came by our table once to refill our drinks. She left new full glasses of each drink which caused a crowded table. The assistant manager came over to see if our food was ok...by this time the missing side dish had been delivered, but there were so many dishes on our table (bread, salad, entrees, sides, empty glasses) that we were finding it hard to eat. He was removing all the extra dishes when the waitress finally showed up again. We were tired and hungry from traveling or we would have left rather than wait 30 minutes for mediocre food. read more

I have never in my life been to a restaurant and heard nothing but yelling the entire time I dined from the manager to the employees. This is completely ridiculous!!! Not business like and that is considered a hostile work environment! Not only this when we came in there were nothing but empty tables but yet still have to wait for 20 min to be seated. Hostess were rude but probably due to the fact the manager needs to be fired!!! read more

where should I start ! well me and my family came in on Sunday after a long day from church I wanted to take my family out to eat and celebrate my moms 90 birthday is her favorite restaurant. Well let me say our experience was AMAZING !!!! Our server was Breka she was amazing very attentive and alert what amazed me was she had a party and 2 more other booths so I came in knowing we was not going to get her full attention BOY did she shock me everybody around me who she served didn't lack anything and it was my mom birthday she had the whole restaurant singing I really enjoyEd my experience I spoke with her Manager Quinshay and I see where her proper training comes from because she made sure that if her employees needed anything she was giving a helping hand so the customers still had an amazing full dining experience great job Outback thank you for making my mom 90 birthday a special one with great service !! read more

I've probably eaten at Outback a thousand times in my life and it seems as though every experience is different, some good some bad. I guess I'm just writing this review to say that the Outback here in Albany has really started to have a trend of putting together a good dining experience. I don't know if it's a change of management or what but everything seems to be clicking here. We ate here last night, the service was great, the food was prompt and we didn't have one thing that had to be sent back. They even walk around with samples now and management visits every table, it's easy to see that they are trying hard to get their reputation back and in my opinion it's working read more

I've been to Outback in other places plenty of times without any nonsense or unpleasant experiences. We left because we sat for at least 10 minutes before anyone even acknowledged our existence. Meanwhile multiple tables of groups celebrating birthdays were so loud and obnoxious we couldn't even hear each other talking. Our server finally came over, never once said sorry for the delay and left to fill our drink order. The noise just got worse and she was nowhere to be found 5 minutes later so we left. Never again at this location. Probably need to retrain the staff in customer service skills or why even bother being in business. read more

Delicious steak tacos and potato soup . Best ff around . Service very nice. - jessica is great..We will b back. Here 2x this year. Great both times and servers attentive- shayna; before was charlie read more

Chicken was not done, I asked for a side of steamed vegetables and a side salad...all I got was under cooked chicken and a side salad. The manager just made excuses. Go somewhere else! read more

Worst steak experience ever! Ordered 14-oz ribeye, medium rare, woodfire grilled. 10-ounce ribeye, well done, brought. Sent steak back. Requested 14-ounce ribeye, medium rare, woodfire grilled, LIGHT seasoning . Received 10-ounce ribeye, medium rare, but so salty the top 1/4 inch had to be scraped off to eat any of it. Left hungry. Management took $8.00 off the bill. Won't be back for a LONG time, if ever. read more

I ordered online at 6:10 pm. I waited until 6:35 to show up and get my online order. After 15 minutes they told me that my order was given to someone else and that they would be right out with my replacement order. Well we are now 40 minutes later and nothing. Run from this place. read more

I wouldn't advise this steakhouse, atmosphere seemed good , but no one ever came to my table for my bday dinner! Was excited but waited 30 min for a waiter to come never did though. read more

I've been to Outback once or twice a month for the past year. I travel to Albany once a month. Each experience has been exceptional, particularly compared to the alternatives (Appleby's, for example - don't even think about it). Service is perfect. The food reliable and consistent. Highly recommended for a steak experience. My favorite is the 6 ounce Outback Special. read more

Very slow service, and I even sat at the bar. Order steak salad....very little steak.

Great steak!!!. We sat near the kitchen and I could hear them and they sounded like a fine dining place. It was a great staff and service was enjoyable. I would eat here again. read more

Haven't been back to outback in almost 3 years..I stopped going cuz they no longer had grilled asparagus. Well 3 years later we are trying outback again.. We got seated pretty fast which is a good thing. I dont think they've ever sat us down as soon as we walked in. Waiter arrived pretty fast. Introduced himself and took our drink orders. After coming back with our drinks he took our orders. There is grilled asparagus back on the menu!!! So far so good. I guess this waiter knows what he's doing. My porter house steak took at least 40 min to arrive after we placed our orders. I kind of understand you let your customers enjoy their salads and appetizers before bringing out their meals so it wouldn't get cold. But we were done with our salads and the BEST wings within 10 mins upon arrive.Ive forgotten how good these wings were.. I should of just ordered 3 orders of wings..but anyways steak took forever and they forgot my asparagus. I reminded the waiter and he still forgot it. I dont understand how difficult it is to take an order. He only had 3 tables. I was a waiter before and I could manage to take care of 20+ tables easily.. Disappointed in the service but the wings are making me come back tomorrow.. Take out though read more

Outback Steakhouse - Porterhouse steak w loaded mash - Steakhouses Near Me - Albany, Georgia

Waitress was extremely knowledgeable and very attentive. While food was decent it is standard for all of the chain restaurants now. Guess I'll take the service over some what half decent food. read more

My wife and I stopped off for a nice romantic meal together..could hardly have a conversation for the "background" music being off the decibel chart...obviously loud for the employees..where's the mgr? read more

The only reson I'm giving one star is because we had a beer and the onion petals were good ... we got the appetizer platter....i had the lobster Mac n cheese..and the shrimp and lobster spicy bites...hubby got the chicken fried plate....the only thing we liked was the rye bread, onion petals and beer...IT WAS NOT WORTH $70.00!!!...we give restaurants three tries ....this was the third for OutBack. read more

Front door frame was broken, table dirty, dirty booth, menu had stains all over it. I was the first customer of the day so if they do not clean up overnight gross. I walked right out. Disappointing. read more

Bad service. Took forever to get our food l. Repeatedly got the order wrong and food was cold They need to take this Outback and shoot it.

Great service everytime we go. We had a party of 10 tonight and the server was very good. We were being difficult and he never got upset with us. I know I would have if I were him. The food was good also everyone's order was right. read more

I think the place could be updated, smelled like a dirty mop as soon as you walked in. Our servers were great but the food wasn't very good. The onion soup was at most room temp the cheese had no color like it normally does. Disappointed in Outback this time. read more

Horrible service, cold food, and a manager that could care less. Outback has really gone down hill. I believe our family is done.

If you seat yourself by the bar...bring a note from your mother or some current CAT-scan results....because that's the only way you can order! I'll try again when I'm better prepared... read more

I don't think the 2 1/2 stars for this Outback is a fair rating. My server, Shana, was great. She was friendly, fast and attentive. The Manager also asked if I needed anything. If your looking for a dependable restaurant with good food, this Outback should be a top choice. read more

My wife and I ,our four kids and grandson went here for lunch on the 27th of December. First of all we had to wait for about 40 minutes for a table,and the lunch rush had gone. Then our service sucked. I ordered an Arnold Palmer and one of my daughters ordered a lemonade. Why would she take it upon herself to bring me a sweet tea and my daughter a fruit punch, because they were out of lemonade? Common courtesy would have been to inform us of what they didn't have and let us reorder. It will be a while before we go back. read more

Outback Steakhouse - My grandson did enjoy my salad though, lol - Steakhouses Near Me - Albany, Georgia

Here, the food is not the problem. Food was the normal quality expected at Outback which I would rate at 3.5. The problem is the service. Our waiter was friendly and knowledgeable but either she, the bar, or the kitchen provided bad service. The service was bad enough to rank in the top 5 of bad service experiences. It took forever to get our drink order, then long enough to grow the lettuce for the salads to come...oh, wait, they never did. The entrees finally came out and we told them to keep the salad. It took 30 minutes for a second order of of drinks to finally make it from the bar., after the meal was nearly finished. The only thing that salvaged two stars instead of one is that the manager acknowledged the poor service and made apologizes and adjustments to the bill. Unfortunately this service has not proven to be atypical in Albany. Outback should consider a massive retraining here or simply shut this franchise down to avoid damage to their brand. read more

We have lived in Albany for 4 years & have been to Outback at least 4 times since being here. We have never been served bread before the meal. We thought they had quit serving free bread but according to other reviews they still do. Do we have to ask for it now? The food is always good but seems like we're missing something for the money! read more

To start off , service was horrible! They brought steak, salad and soup all together. Soup was cold, salad was warm with no dressing. The crab cake was a waste just all bread crumbs, the firecracker shrimp were pitiful. The shrimp was tiny with a butt load of batter. Dessert was just as bad, the cheesecake was frozen, yes not kidding , hard as a rock, ridiculous. Last but not least , the light over the table was so full of dust, it was making me sneeze. Yep and they charged us for all of the nastiness as well, thank you very much. Plus it took us 2 hours and it wasn't even busy. Wow read more

I have been to other Outback's and one thing is for sure, the meal and service is a hit or miss. On this visit, my wife and I normally go to Longhorns, but we wanted something different. We went for a late lunch, early dinner and we were seated right away. My wife ordered the ribeye and I order the prime rib. About 10 minutes later, the waiter comes back and let's me know the prime rib is unavailable until after 4pm...ok. I look at the menu again and order the bone in ribeye. Great! About 10 minutes later, our food arrives, my wife's 10oz ribeye and my 10oz ribeye...wait a minute, didn't I order the bone in ribeye? I did! Long story short, confusion as what was ordered, my wife finished her meal before I received my order. For the taste, price and size of the meal, I would stick to our usual spot, Longhorns. The waiter was nice and apologetic, but we still paid a full price for a mix up. read more

Outback Steakhouse - Small Ceasars salad - Steakhouses Near Me - Albany, Georgia

I was so looking forward to this and I was so disappointed. Large Victoria filet was undercooked. Instead of offering to redirect, waitress insisted it was okay. A plop of mash potatoes with the bottom soaked in blood from the steak completed probably the most unappetizing presentation I've ever seen - zero effort all of the way around. And my name is not "Sweetie. read more

My reason for going to a chain is consistency.....outback has "consistently" had terrible service and food lately. This one was one of the worst as far as service and quality of food. Glad to say the entire chain is off my list of places to eat read more

I called in a curb side order for Alice springs chicken, asparagus, and mashed potatoes. Although my food was warm, my potatoes were old and brown. I only received a total of 4 asparagus, and honey mustard was not placed in my bag for the chicken. I was very upset! This was very unacceptable! read more

Just had the mahi, it was really good. However, my bloody mary was one of the worst I've ever had.

Service was outstanding! Heidi was very spot on with service! Food was of good quality and excellent taste. However feature menu was like a jigsaw puzzle. Sirloin/lobster tail featured: $14.99 9 oz $19.99. Very confusing! Come to find out smallest steak did not have a listed size and I was charged $5 more than expected. Also accidentally charged me for 2 draft beers when I only had 1. read more

Good food, great service! Enjoyed and always stop by when I'm in town. Thanks Haley! Family loved your above service and chat. Recommend stopping by and ask for Haley. read more

My husband and I would frequent the Outback in Albany, GA on a regular basis. We started going after church on Sundays and they seemed to lack the adequate staff for after Church. So, after several Sundays of little to no staff and slow service we quit going on Sundays. We started going on Wednesday nights and the service started being very slow once again. So, we quit going for quite a while. Well, we went again Sunday evening, July 13, 2014 and low and behold nothing has changed. The dining room was not busy at all and our server was entirely too slow. Needless to say, it will be a very long time before we try Outback in Albany, GA again. read more

The food has always been good, but refuse to go back ever again because they no longer give the good homemade bread. Each time they take back more and more, so there are other just as good places to eat. Their mixed drinks are less than good too. read more