Called in for a reservation at 12:50 check in and waited for about 30 minutes . What was the purpose of making a reservation if I waited more than 30 minutes and they were letting in other customers who just arrived gave them a table the workers looked at me and said we're just waiting for a table for a bigger table she gave me a stare because I was a little heavy when all I needed was a table for four. My first and last time going there they seated a family of four who just arrived so that wasn't right for them to get seated before my party bad customer service from start to finish . read more

My wife, sister-in-law, her husband, and I ate here on Tuesday night, June 4th. This marked the third visit for us to this location since we live in St. Petersburg, FL. Outback remains one of our favorite restaurants and this evening's experience only served to elevate our esteem for the chain. Our waiter, Timothy S., was a joy. He was fun to deal with, had great suggestions and maintained a very good rapport with our group of four throughout our dinner. The ahi appetizer remains one of our favorites and the one this evening was no exception to the high quality we have come to expect from Outback. My 9 oz. sirloin and grilled shrimp combination was cooked to PERFECTION. My wife raved about her parmesan crusted chicken and I do not know what the other two had except that their plates were clean at the end of the night. My only complaint was that there was NO CHEESECAKE. We did have the carrot cake for dessert, but we wanted cheesecake. It was very good, nevertheless. The night proved to be ANOTHER fantastic evening at OUTBACK. Great Food, Great Service, and PRICELESS COMPANY. read more

Took my son there for his birthday. His chicken tortilla soup came out cold, as did our friend's. She ordered a chicken Caesar salad which was drowned in dressing, not to mention the lettuce was wilted. My boneless ribeye was 90% fat. When we went back to complain, the "manager", who looked about 16, hands is a $20 gift card as if that would satisfy us after spending over $120. No more outback for us. Blah. read more

Went there for dinner. It took an hour and a half to bring me a charcoal piece of fIsh. Could not eat it. My husband steak was better. Salad was good. read more

Awesome food and staff. 10 out of 10 would recommend. The filet and lobster is the best I have had at any steakhouse.

After reading some recent reviews, I was hesitant to continue plans to dine here this evening but we were in the mood for steak and it was past the dinner rush so we arrived at 8:45. We were acknowledged and greeted by the hostess and seated within a few minutes. Our waiter, Preston, was absolutely on point....very pleasant and accommodating and once we placed our order and were told they were out of potatoes ( odd but it was toward the end of their dinner service) we were given the option of another side( even the premium side without an up charge). After our meal was served, he followed up a few times in a prompt matter..we shared the blooming onion which was delicious..not burnt or greasy..Caesar salads were fresh and not overwhelmed with dressing and our steaks were cooked perfectly to temperature as ordered. We were very pleased with the quality of the food and service as well as the cleanliness of the restaurant. Perhaps during a dinner rush at prime time if understaffed as so many places are now, there may be issues as in previous reviews but our experience was excellent and again thank you to Preston for being so attentive! We will definitely return! read more

I eat their at least once a month. The best customer service and food quality in Vero beach. The staff, managers, and owner all treat me like family! This is a recommended review. read more

We have given this place several chances. I dont know if it's bad management, understaffed, or just too busy for their own good. We recently came in for the unlimited shrimp (bad idea) our waiter seemed very overwhelmed but was as attentive as it seemed he could be. Food was okay, took a long time but they were busy. Baked macaroni side came finally when i was almost done.. and it really was underwhelming. The place seemed like chaos. The reason for the one star is the constant screaming from the kitchen. Im not sure if it was a manager or a headchef or what but the way people were being spoken to was abominable. No wonder this place is short staffed, no one wants to be treated like dirt. So many employees looked unhappy and panicked. It was honestly stressful to eat here read more

I ordered steak dinners for 5 for pick up. It was ready on time and I drove straight home (2 miles). There were several problems with the order. 2 of the steaks were cold. One of the steaks was a 6 ounce sirloin. It was so small we weighed it. It weighed 3 ounces. We ordered 3 loaded baked potatoes and received no fixings (no butter, sour cream, cheese, bacon etc.) The salads were ridiculously small and somewhat wilted. I did not receive the extra Ranch Dressing I requested. I tried calling the manager to report this and was put on hold for 5 minutes. The line then disconnected. I called back and was put on hold for 10 minutes so I just gave up. Needless to say, we had a disappointing family meal. We won't be going back. read more

This is the best steakhouse I've been too!! If your willing to splurge come here. The best in town!!! All I have to say is service was great and my food was amazing !! The pork was well cooked and delicious the fried where perfectly cooked and the mashed potato's where perfect as well. All I have to say it's amazing and worth every cent spent read more

The worst dinner ever! Ordered the 12 oz. prime rib and have never been so disappointed. Chewy and lotsa fat. Have never had such a bad piece of meat. read more

Went last night to Outback for my husband's birthday dinner. He so wanted the prime rib, but they did not have any :( So we both ordered the filet mignon instead. There was some kind of rub spice heavy on the top which was so salty and spicy after a few bites I couldn't eat it anymore. The baked potato was dry and they did not give you any extra butter on the side. We also noticed how cleaning was done in between customers. Just sprayed the tabletop and wiped the top of the table. Did not wipe down the sides, where people touch, nor did they wipe the seats down in the booths. Our server, Justin, was great and attentive, good job! But overall our experience for our first restaurant experience since the virus plague was not a good one. Don't think we will be back. read more

I recommend you call in advance which saves on the waiting time...a must! The waitress was amazing however the steak & lobster special was not worth the price. The steak was dry and overdone. My friend returned hers. She ate after we were all finished. The lobster is supposed to be 6 ozs but was 3 small bites! It's...3ozs tops! Too much seasoning on everything! It's so salty...hardly edible...we all had to scrape off the seasonings. It used to be one of my favourite restaurants but no more! read more

Recently ordered some Outback to go on Wednesday 1/29/20, and was really happy I did. The ladies working to-go were very nice, made sure my order was just how I wanted it, and even offered me a drink while I was waiting for my food to be prepared and checked. Would definitely recommend. read more

The Outback in Vero Beach used to be a great restaurant. I used to eat there several times a month, and the steaks were always great. After they moved to the new location, both food and service have dropped off dramatically! The steaks now taste like they were cooked in a microwave and not on the grill. In addition, the "new" restaurant has the ambiance of a prison cafeteria - one big open warehouse. My advise is to avoid this place at all costs! read more

Our first experience at this location was terrible, but, the manager gave us gift cards to entice us to return, so we did. We've been back several times and have had excellent service each time. The only reason for 4 stars versus 5 stars is because of the first experience. read more

Servers at this location are lacking. My husband and I have tried this new location several times and each time the service has been strange. The Cesar salad and the coconut shrimp are the best so we will return. Service needs work. read more

Terrible food, terrible atmosphere, poor service, insolent waiters. First visit to Outback in a few years. 2 of us went. Ordered prime rib medium rare and the fish tacos. Prime rib came out still mooing, sent it back. Fish tacos were supposed to have a slaw salad and pico de gallo, but only had a few shreds of lettuce and a 2 small pieces of wilted red onion and 3-5 diced tomato cubes. Fish was super dry and tasted strange, not even any salsa or lemon wedge. Blooming onion was over fried and over seasoned. Supremely lackluster. Second visit, 3 of us went, ordered prime rib medium well, chicken quesadillas, breaded shrimp. Order took forever. Bread came out hard and burnt. Prime rib came out black and charred, waitress tried to tell us that is how it's "supposed" to be. Sent it back, a colorless ugly prime rib came out. Why should a steakhouse have such a hard time doing their steaks correctly. Mushrooms on quesadilla were very burnt too. Breaded shrimp were very lackluster, no flavor, more breading than shrimp. While one of us went to the bathroom during the middle of our meal, the waitress tried to rush us out and box our food. During the middle of our meal. Waitress was insolent and impersonal. Not wasting money there a 3rd time. read more

Staff was pleasant. But I think she may have been juggling too many tables. We learned to make our request quick before she left for the next table or to go back to the kitchen, broccoli cheese side was undercooked and salty, baked potato was dry with no butter. read more

Recently went to Outback and ordered a nice meal and when the waitress brought out the food it was excellent! They were very courteous and helpful and the place was packed with people on a Wednesday early evening which just shows how popular they are! read more

I wish the service was a little better. Sometimes it's not terrible depending on the person. Burt overall it doesn't Serb like they really work as a team read more

Once one of our favorite places to eat throughout Florida, this location has failed over and over again to provide even the modicum of good service and food preparation. Every visit here in Vero has resulted in varying stages of disaster, from raw chicken, to finding a half-eaten shrimp on the Alice Springs Chicken. Tonight was the worst and last visit. Every stage of service was wrong, from wrong salads, to stuff floating in the salad dressing, 20 minutes to get the first glass of wine, wrong entree and wrong tea refill..and because of the numerous trips back to the kitchen to get things right our dishes suffered for the waiting. The manager on duty was very accommodating and comped our meal, but we don't go out to eat bad food and experience bad service for free. If this was just the first time, we'd chalk it up to a fluke, but this has been consistently inconsistent for the last 7-8 years. read more

We recently visited outback for lunch and it was amazing. Great food, great service awesome atmosphere. Staci was an awesome server. She never missed a beat and treated us all very well. Definitely will be back again soon!! read more

We just left this location after waiting unattended for fifteen minutes! No one even looked our way, while taking the order of a couple who came in long after us. Outback deserves better management and service personnel. Until then, farewell read more

Thank you to Cora for an awesome visit!! Definitely will be coming back with my family!!! She made us feel like family.

Seated quickly, service not good. Many sides forgotten, steak dropped on floor, when replacement steak was brought out it was bloody rare when it had been ordered medium, chicken breast was raw in thick areas. Wrong drinks brought out too. read more

Been here twice they both were a bad experience no good service and food was terrible

We were there for lunch today. The service was lousy and the food was a disappointment. No one to greet you, after standing looking around someone seated us. Most Outbacks that we have visited are very good, but this one needs work. read more

I came to this outback with my family who came to visit from South Carolina and wow we were impressed. The interior was beautiful! Everyone was so friendly to us and our server Gina was AMAZING. I haven't been to outback many times so I was unsure what to get but Gina was so helpful in helping me figure out what I wanted and was super genuine and sweet! I ended up getting the bone in ribeye and it came out quickly and was cooked perfectly. She is the best server I have had to date and I'm so thankful we had her when my family was in town. The manager John stopped by as well to make sure everything was okay and was very friendly! I will definitely be back to visit this outback and Gina specifically. read more

My husband and I came here for dinner tonight and our server was Katherine she was so sweet and attentive. Our food was perfect. We ordered the sirloin with mushrooms and wedge salad, the only reason I'm giving a four stars is due to the potato being cold, that was not the fault of Katherine. Otherwise five stars!!! read more

This location is always super busy but I am just not a fan. Food is fine but the atmosphere is terrible. Open concept makes it loud and people are walking all around you while you are trying to eat. Tables are right next to the bar area with no divider. Just is very awkward and not a relaxing eating experience. For that privilege you get to spend a lot of money. read more

Top Notch service this evening with Cora! My husband and I are regulars and have never had the pleasure of Cora serving us. She went above and beyond from my husbands drink that the bartender was too busy to slice the garnish.. she did it so he was no longer waiting on his drink. She provided service with a smile, in a timely fashion and was just an exceptional waitress. We will most definitely ask for her again in the future!!! 5 stars for Cora! read more

I went to outback a few weeks back and i haven't had a chance to review, their food was ok. I ordered a filet med and it was so rare that it was red inside. Almost raw. Since I ordered it to go, I was unable to send it back to have them cook it more. After speaking to the manager, my options were to have someone deliver me a new steak or have a gift card in the mail. It was late so I felt bad for having someone drive up, therefore I elected for a gift card and just cooked the steak myself. Weeks go by and yet nothing in the mail. I don't appreciate being told I would receive something and never have any follow through. This is very disappointing. read more

We had a gift certificate for Outback so this was why we went. I doubt we'll be back. They had a big crate of really huge onions in the front entryway and my son and I were amazed at how big they were, so we decided to get a Blooming Onion. Well first I should back up and say that we had a nice enough waitress, but kept disappearing for long stretches of time. Like she took our drink order and then didn't come back with them for at least 15 minutes. By then I was so thirsty that I drank the whole glass down right quick, which was a mistake because then I was stuck waiting for her to come back. We did get the Blooming Onion but it wasn't anything spectacular; it sure wasn't one of those big huge onions we had seen in the entryway. Then she disappeared again for a LONG time, like 30 minutes. I know, because I looked at my phone and was amazed that we had been there for 45 minutes with nothing to show for it but a Blooming Onion and the remains of a Coke. I should point out that this was a relatively slow night too...we walked in off the street and got seated right away. So we finally got our orders..... my son had ordered shrimp, which was some of the smallest shrimp I've seen, especially for the prices. i got the prime rib, but at least a good 1/4 of it was consumed by a really big lump of fat. My husband's steak was not cooked all the way. 2 of us got the special "steakhouse mac and cheese" which should have been called the macaroni and pepper, because I couldn't taste any cheese, just so much pepper. Anyway, we hadn't been to Outback in a long time and now it looks like it will be another long while (if ever) before we go back. Just a very disappointing experience. read more

The service was so slow. My drink was empty for so much of the meal. I ordered a loaded baked potato and there was almost no bacon. The Bloomin' Onion was very good and served quickly so I will give them credit for that. One member of my party got a plate without everything on it because the kitchen didn't have everything ready but they didn't want the food to get cold waiting for that one item. Overall very disappointed in this trip and not sure I will go back anytime soon. read more

There was a line to get in so while we waited in front, Nicole got us drinks including ice cold bottled water and drinks from the bar. The host, Chris, showed us to our seats and our waitress, Jade, left out no detail. The food was delicious and they made our dining experience very pleasant. read more

My family goes here all the time. Where else can you get happy hour prices on wine until 7pm, steaks cooked just right, and nice servers too? $9.99 special for 6oz. sirloin is a personal favorite. Coconut shrimp appetizer too. Can't go wrong though! read more

Service was bad. Part of my meal was never brought to the table. Food was bad. Our blooming onion was raw and inedible. Vegetables were soggy. Our booth benches were sticky and covered in crumbs. read more

We went several weeks ago. The one thing I did not like was that we sat down at a booth (originally we were brought to a table). So we switched to the booth and we waited an unusually long time to get served. I guess it might be looked at as "our fault" for switching like that, but still. After finally getting the waitress to come and visit/welcome us, everything went pretty smoothly after that. The food was good and we have no complaints. read more

Went the day before Mother's Day at noon to avoid the crowds. I was highly disappointed as I wanted prime rib. It isn't ready until 1-2 p.m. I had forgotten this as it has happened to us three times in a row now. Last visit, however, at noon the waitress brought me a slab back as long as I ordered the 12 oz. med-rare. It was perfect. This visit, the waiter didn't try to offer. I ordered filet mignon instead and it was definitely a cheaper piece of meat than te many I had prior. The bread was cold and stale. The floors were slippery and the music was a tad to loud. What really aggravates me is the dining rewards card. They claim you have up to $20 off the 4th visit. Well, this visit being our 4th visit, they would not honor it. They claimed it is discounted on the 5th visit. This also, has happened twice. And be aware as there is an expiration date on the rewards card. Again, told two different dates for us. I find the real problem here is the lack of communication and training between employees, considering everyone is supposed to have the same answers. One other thing. In Vero Beach, why is it that service and food quality go waaaaay downhill once the Snowbirds return North? read more