We ordered an awning for our new business. The entire process from beginning to end was fast and…read moreeasy. Although we're on another island we found communication quick and easy. There was a mix up on our new phone number and they unpacked the box to fix it before shipping out. The awning was amazing and easy to put up. We found out that our phone number still had the last four digits messed up (utility companies fault) and Tropical J's sent us new ones and walked us through the process to switch them out. We will definitely do business with them again.

Professional, courteous, customer service oriented, wore masks appropriately the entire time they…read moreworked in my home. I highly recommend Tropical Js (I'm as picky as they come). We need more companies like this on-island!

I needed the legs of my buffet cut 3 inches so that it could fit underneath my newly installed…read moreplantation shutters. I needed someone to cut them precisely so it could keep the factory look. I checked around and happy I found Satoshi. He cut the legs, matched the finish where they were cut, and added felt bottoms. I am very happy with the outcome and glad that my furniture doesn't look tacky with a bad modification job.

I tried to contact them several times. Left messages and they didn't bother to called me back. Now…read morethere's a recorded message saying they are too busy. I understand they are busy and it's a small business, but at least try to return calls. They might be busy now, but they'll need more customers in the future, won't they? I'm taking my business elsewhere. I appreciate their response below, to which they replied within minutes after I posted my review. But if you have time to reply to a negative review on Yelp, give customers a quick call, especially after they leave you messages. Small gestures like that show good customer service. I contacted other businesses that are also busy but they were accommodating and even made recommendations. We are a small community, we try to support small, local businesses, and it doesn't cost a thing helping each other. Thanks!

Be cautious of spending your money on outdoor furniture with Fabrika! Purchased an outdoor…read morefurniture set (The conversation 6 piece brown wicker) back in November 2021 -- had a few delays in the shipment which is not at the fault of this business. Was informed from Fabrika of the vessel delay which carried my product - impressed and appreciative of those updates! That's where it ends . . . When I initially purchased with them I added on additional coverings for my outdoor cushions. When you buy, you choose a color for your cushions - I chose grey. I also paid to add on beige cushion coverings so I may interchange them. Now, I've enjoyed grey for 2.5 years and finally decided to wash the grey ones and pull out and put on the beige. Well, when I went to retrieve the fabrika packaged box with my name on it and the word "beige", I was astonished to open them and find GREY CUSHION COVERS!!!!!! On top of all that, when I was removing the grey coverings the pillows that were used by fabrika are quite disappointing as the content of the pillow filling was coming out of the poorly designed and constructed pillow!! UPDATE: I called fabrika and notified them of the incorrect color that was given to me and the gentleman that I spoke with was apologetic and professional. I was able to take the grey covers in and they were replaced with new beige covers!

Do not buy this outdoor furniture! It does not last more than three years (funny that is the limit…read moreof their warranty). It completely disintegrates and crumbles. When ours started to crack, we contacted them and they told us "sorry you are out of warranty". I believe we were just months out of the three year period. No explanation nor care that their product wouldn't even last three years. That being said, is it unreasonable to expect that a $2.500 to 3,000 set of outdoor furniture should last more than three years? Now after five years, the "wicker" thatch crumbles when you touch it. Save your money.

The salesperson Mike was great. Very low key and knowledgeable…read more Selection was really good too. Decent prices.

My mom was sofa hunting, so we stopped by this place. We looked around and they had some sofas…read more Even though their name is Elite Discount Furniture, we found sofas at cheaper prices at other locations. We were helped by a nice sales associate. He showed us different sofas and kept saying that he would get us a good discount. My mom didn't find anything that she liked, so we never asked what the discount would be. It's two stories. We didn't head upstairs. We found sofas, beds and massage chairs on the first level. Ahhhh massage chairs!!! I could use one of those.

I bought a bed here a long time ago and lost a bolt. The very nice owner was kind enough to gift me…read morea replacement. They still have lots of great futon beds and other furniture at reasonable prices

Good service and selection. Happy to recommend the place for futons. I had trouble finding a futon…read moreand they delivered it same day.

Cute delicate traditional Japanese home items. Been going her for a few years to pick up some rice…read moreand soup ceramic bowls. Good prices too!

I didn't give this place a five-star because I couldn't afford anything inside, but it's not their…read morefault that I am poor :-) If I could buy whatever I wanted in this store, I'd have to say it would have been the Tansu shelving made of Paulownia wood. For those unfamiliar with Tansu shelving, these are shelves staggered like stairs; the Japanese used them in their home to serve as shelves *and* stairs, an ingenious use of space. Cost of desired said Tansu? $2,500. Newp. Picture of a typical Tansu at: http://houseplansllc.files.wordpress.com/2008/11/photo_68_331_3-bkl-mills-kaidan-tansu1.png?w=370&h=300 Sannaka-West also had wonderful little wood platforms, scarves, sake vessels, water fountains, tables, chairs, zabuton (floor pillows), wine glasses and other trinkets I wish I could buy for our home, but in these times of recession, this store is just a mental note of future things to purchase. The girl in the Kimono smiling at us was a really nice touch! I dont think I've ever been in a store that had a kimono-clad girl selling things other than food or drinks. Located in the Gentry Pacific Design Center.

Shopping in Kalihi, Honolulu, Hawaii…read more.. The name of the place, Aloha Overstock, seemed promising. However, after finding it at the end of a warehouse, (it didn't look like the photos), we were disappointed to learn that it's an online only store. Shucks. There's no merchandise to look at... At least there's free parking!

Morgan is super friendly & very open to designing something special He is also fast . We got our…read moreorder in just a few days

Was very helpful. Went out of his way to answer questions on furniture if I couldn't find it his…read morestore. True good sign. I appreciate it !! Worth checking out.

We've had this bed for six years- it's gone from Hawaii to Maine, from Maine to California, from…read moreCalifornia to Michigan, and is currently on its way back to Hawaii. Craftsmanship is excellent. I love what he's doing with the new designs. 100 percent worth what he charges. It's an heirloom piece that has traveled well throughout our many relocations.