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    Costco Wholesale Home Showroom - The delivery driving boxing my fridge back up and leaving it in my garage

    Costco Wholesale Home Showroom

    3.5(23 reviews)
    2.7 mi

    Had to purchase a recliner sofa and saw a few places in town but they were a bit pricy lol. Found…read moreCostco furniture and decided to take a look. Parking was great lots of spaces. Once going in I saw a great selection of appliances to the left and home furniture/tv to the right. The associates are very nice and helpful. Once I found the right sofa I found an associate (Chason) to help me order. He was super understanding and had so much patience. I purchased the Sofa and scheduled a delivery was super quick and easy! A month later we decided to replace some appliances in our kitchen since we redid the kitchen countertop and added a vent. Decided to take a look and met Chason again. He helped us find the right refrigerator, dishwasher and washer and dryer! Again great process nice fast and easy! Highly recommend m, the delivery was good but the customer service in the store and on the phone have been amazing!

    The delivery team arrived approximately 40 minutes late without any notice or communication…read more Immediately upon arrival, the driver stated he was "not happy" and began arguing with me about the delivery before even making any meaningful attempt to move the refrigerator. The refrigerator was supposed to be delivered upstairs into my home, and the stairs were clearly disclosed in the delivery instructions ahead of time. One of the delivery workers stated that the refrigerator could potentially be brought upstairs, but the driver refused to even attempt the delivery. The refrigerator was never removed from the dolly, lifted, repositioned, or properly assessed for delivery. The driver repeatedly stated he was not going to move it at all and left the refrigerator sitting in my garage. During the delivery, I contacted Island Movers customer service and spoke with an employee named Cece. I found her behavior extremely disrespectful and unprofessional, as she laughed during the phone call while I was trying to resolve the situation. I was shocked by the lack of professionalism and concern shown throughout the entire ordeal. In an effort to help complete the delivery and eliminate liability concerns, I even offered to sign a waiver accepting responsibility for any possible damage to the refrigerator, floors, or property. Despite this, the driver still refused to make any attempt whatsoever to complete the delivery. I had to take time off work for this appointment, only for the delivery crew to essentially refuse service after arriving. The refrigerator is still sitting unusable in my garage due to their refusal to complete the delivery. I am extremely disappointed that Costco contracts with a company that operates in this manner.

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    Costco Wholesale Home Showroom
    Costco Wholesale Home Showroom - Washers & dryers

    Washers & dryers

    Costco Wholesale Home Showroom

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    Red Knot Pearlridge

    Red Knot Pearlridge

    4.5(19 reviews)
    3.9 mi
    $$

    I'm going to put my disclaimer first - I don't have the "eye". You know the eye for design and…read morestyle and color. The interior design of all my previous homes were very "pieced together"; it was never a cohesive theme. If anything...the theme would be cluttered. But my boyfriend is completely opposite. He has that stylistic eye and hates clutter, so I rely on him when it comes to furnishing our home. As we talked about how we want to decorate our future home, we knew we had to find unique pieces that would match the color scheme of the condo and something we would like. On a whim, we checked out Red Knot and stumbled upon the couch that met all of our criteria: 1. Gray 2. Unique look with the white stitching, not so boxy design and it came with two little stools that would be stored in the armrest 3. Had a chaise Plus it had a matching ottoman with storage and can turn into a bed. We loved it. But of course we had questions. And, it's like the furniture gods heard our prayer and sent us Derek. He saw us looking around and stopped by us to see how we were doing and if we had questions. He was able to answer all of our questions and helped us with the transaction. When learning that we were in the process of buying a place, he helped us to figure out the timing of when we would receive couch as well as the payment options available. Besides from the great service we received, I loved the wide selection of items available and the prices are competitive. I know we will be back for the other pieces.

    Furniture shopping saga continues... Enter through the main entrance and take a left. Parking…read morestalls are structured weirdly. Anywhos, Derek greeted me and asked if I was looking for anything in particular. I only mentioned a black or white dresser, totally forgot I was looking for a dining table. He was very knowledgeable with what they had in store but not what I was looking for. I decided to venture around while my dad checked out the sectional couches. He found one and we were chilling there for quite awhile but no one else came by so we decided to venture to the other side. My son really loved the red couch but reds just not in our color scheme, not even in his room lol. They had a lot of cute decor accessories for a beauty room.

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    Red Knot Pearlridge
    Red Knot Pearlridge
    Red Knot Pearlridge

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    INspiration Interiors at Kapolei Commons

    INspiration Interiors at Kapolei Commons

    3.4(32 reviews)
    8.1 mi
    $$$

    Finding a seat…read more.. I've purchased several items at INspiration on Kapiolani but since I was in the area for other reasons I though why not give this locations peek since they do have lots of options for all types of furnishings. Obviously located in Kapolei Commons which is amazing as there's lots of free parking options you can find them all the way at the end after Target near the theater which is nice that we didn't have to fight to find a stall as it can get quite busy in that part of the shopping center. Walking into the spacious showcase floor we were greeted by a staff to a point that we didn't need any assistance at the moment as we started to look for a chair...yup just a simple single chair which sounds easier than done we came here knowing that they do have a great selection to choose from and found prices from $79 to $499 for a single chair lol! All the way in the back there is a section that they consider the "outlet" prices which looked the same as the rest of the prices so it didn't seem like it was a discount as one was a floor model that should be the obvious discounted price to offer but didn't find anything in that section. With that we did find a chair that fit all the boxes that we were looking for and found the sales staff to finalize the sale and as she did her thing we paid and was given the chair as I asked if they had it in stock to the answer she replied yes they did..yay! She walked over and gave us the chair from the floor...and said this was it? To her defense it was New Year Day and the warehouse was closed BUT didn't confirm that if the floor model would be okay and still sold it to us at full price...she thought that we didn't mind. I didn't appreciate the lack of communication but took it anyways paid and got our paperwork to which we walked out the door quite disappointed to which she chased us down later cause she need the tag that was attached to it lol, then came back again for the paperwork to confirm we got the item...not impressed with the professionalism and communication as it all was very basic yet done so poorly for just a chair thankfully it wasn't a whole set of furniture.

    just looking. We…read morewere just browsing. Really we were. And we found a table. NOTES: 1. The store is spacious and very well lit. Every type and piece of furniture imaginable is on display. 2. Sales associates are available to assist. 3. The warehouse staff was able to assemble the table for pick up. We were told to call ahead about 2 hours before pick so the staff had enough notice. Our sales associate, DJ, was most helpful, informative, and above all else, very patient. The table we had selected was on back order, and we were told we had to pay the full cost in advance to secure our order. BOTTOM LINE: Furniture shopping is tedious, but also fun at the same time.

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    INspiration Interiors at Kapolei Commons
    INspiration Interiors at Kapolei Commons - Sectional sofa

    Sectional sofa

    INspiration Interiors at Kapolei Commons

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    Island Lanai - outdoorfurniture - Updated June 2026

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