Initial estimate through installation was smooth and efficient. Communication from all…read morerepresentatives and installers was superb! Highly recommend!

We did extensive research before replacing the 17 windows in our home. We obtained several…read moreestimates, read Google reviews, and asked for recommendations on our local Facebook community page. Windows Plus was consistently highly rated and frequently recommended, so we included them among the companies we contacted. Salesman Tom came to our home and made an excellent first impression. He was professional, explained all of our window options, discussed our expectations, and provided a fair price. He assured us the installation would be seamless and completed within two days. He also explained that a foreman would take final measurements and that the windows would be custom-built to fit our openings with very tight tolerances. After waiting approximately six weeks for the windows to be manufactured, installation day finally arrived. Day 1 (Monday) To my surprise, the installation crew arrived in unmarked vehicles. Several other companies had warned us about subcontractors, so this immediately raised some concerns. Unfortunately, we also had a medical emergency that day, and I spent most of the day at the hospital, which prevented me from being present during the installation. When I returned home, most of the second-floor windows had already been replaced, and the exterior capping had been removed. We had recently invested in new siding, and our windows previously had decorative wood trim around the exterior that created a more dimensional appearance. I discovered that this trim had been removed from most of the windows. When I asked whether it would be reinstalled, I was told that they do not reinstall it and that it was unnecessary. Instead, new capping would be installed without wood backing, with foam used behind it. I also noticed that many of the replacement windows appeared to be 1-1.5 inches smaller than the original openings, leaving large gaps around the frames. There were no shims installed--only screws securing the windows to the wood framing. Again, I was told this was normal because the gaps would be filled with foam and that foam provided a stronger bond than wood. Day 2 (Tuesday) Once again, I was unable to be home during the day and expected to return to a completed project. Instead, I learned that the crew had left around 3:30 p.m. without informing my son and without completing the exterior capping. Rain was expected later that week, so this was concerning. Assuming they would return Wednesday morning, I waited for them to arrive. When no one showed up by 9:00 a.m., I called the company and was informed that the crew had been assigned to another project and would not return until Friday. At no point had this delay been communicated to us. The crew did return on Friday and completed the installation, but several issues remained: * One interior window trim was damaged and poorly repaired. * There were areas where the exterior capping had not been properly caulked. * One window screen was ripped. * Several sections of capping were loose because the original wood backing had been removed. The capping was simply tucked into the siding and could easily be pulled away. Foreman Rob came out to address these concerns. To his credit, the damaged interior trim was replaced, the caulking issues were corrected, and some siding that had loosened during installation was repaired. However, he insisted that the loose capping was not a problem and required no further attention. He also stated that a replacement screen would be ordered under the lifetime warranty and that I would be contacted when it arrived. A few days later, someone from the office called to ask how everything had gone. I again expressed my concerns regarding the loose capping and the response I had received. I was told that another foreman, Scott, would contact me to address the issue. Although there were a few attempts to connect, I was told I would hear back from him, and that was nearly two weeks ago. Since then, I have received no follow-up. Overall, I am very disappointed with the service I received from this company. While the sales process was excellent, the installation experience, communication, workmanship, and follow-up have fallen well below expectations. The lack of urgency in addressing legitimate concerns has been frustrating, and it leaves me questioning how responsive the company will be when future warranty issues arise. While the company advertises a "lifetime warranty," getting concerns addressed and honored has proven to be far more challenging than expected.

First, I NEVER write reviews-had to make an exception. Energy Windows was simply amazing. Ian and…read moreRobin came to give me an estimate to replace 19 windows-no pressure, no games. They simply gave me their best price-and I didn't need to sign a contract on the spot to get the "best" price. They are an honest, meticulous family business who truly cares about their customer. They respect your time and your home-from taking off their shoes as they walked around getting their measurements, to the installers who cleaned up after they were done. Ian and dad, Robert, were quick to respond to any issues or concerns I may have had. They even went a step further. When the windows came in from the factory, they had to be up to Ian's tough standards. I had one window that didn't meet Ian's expectations and he sent it back and ordered a new one-that window never even made it my house. They stand behind their product-both during installation and after. As a single mom, I felt like I was getting the best product for the best price by a company that stands behind their product and their service. I highly recommend them for your window needs-you will not regret it. Thank you Ian, Robert and Robin!

What professional service, love my new WINDOWS, My Beautiful front New Door , House just went up…read morein value ! Thank you !!

Amazing team!!! Blake came and got the initial measurements. Once I agreed with the price, the…read morewindows were ordered with 50% down and the remaining 50% after the job was completed. About 4-6 weeks later, Blake contacted me and scheduled for installation. Robert and his team did an excellent job installing the windows. I had a total of 11 windows installed on the first floor of my property in Nov 2023. They completed the job in 1 and half days. It could have been done in one day but the sunset in November didn't allow. Some of the pictures of the completed job are shown below. I don't have the before pictures but trust me, there's a huge difference. I will have them come back to complete the second floor in the first quarter of 2024. Thank you!!

I used Smart Shield to replace all the windows in my 101 yr old house (23 windows total - basement,…read morefirst and second floors, and attic) as well as my front storm door. The windows and door all look great and are a huge improvement over what was there previously. Robert was incredibly helpful with figuring out what I needed and answering tons of questions for me (as I evaluated ten companies and rated them all to determine who was the best one for the job). Smart Shield came out on top and did a great job! The installation guys were all incredibly nice and polite, especially Steve and Jimmy who came back on Saturday to finish after storms on Friday kept them from completing the job that day. I am incredibly happy with my new windows which are all clear and open and shut so easily that I have to remind myself not to push them too hard. My neighbors were so impressed with the job they did (and my spreadsheet evaluation) that they hired Smart Shield to do their windows as well. I highly recommend these guys!

If you need anything windows/doors related, call Constantin. He was super responsive to my quote…read morerequest via email and gave us a thorough quote, explaining what he thought would be best to get done. Within the month, he was at our house for two days replacing all the casings on our upstairs windows. He worked diligently and impressively finished a large project over the course of two days. With that, the quality is impeccable and we are so impressed with his work. I wish I had more work for him. Don't hesitate to reach out to him, you won't be disappointed.

Konstantin was an absolute pro and was very affordable. He replaced my front door and storm door in…read morea day - I don't think he took one break! He allowed me to order the materials from Lowe's so I could get the reward points and he picked it all up at his local storefront. He painted the door to match HOA requirements. The whole project went smoothly and I would hire him again for any future door/window projects.

I had a very disappointing experience with this company and want to share it so others are aware…read morebefore applying or working with them. Costello Construction posted a job ad on Craigslist looking for carpenters and crew members. They contacted me to schedule an appointment at their office, which I confirmed with their secretary. I showed up on time for the appointment and waited outside for about two hours -- no one ever came out, called, or answered. Even the owner, who introduced himself as Andrew, never showed up or reached out to apologize or reschedule. This kind of unprofessional behavior and lack of respect for people's time says a lot about how the company operates. I would strongly recommend others to be cautious before applying or working with Costello Construction, as my experience suggests they are not as serious or reliable as they appear.

Working with Andrew was an absolute delight. He and his crew are good people who do really good…read morework. One thing I really appreciated was that he gave his honest input on important matters. When making big changes to our house, I want to make sure we make the best possible choice. So, I think the fact that he weighed in on important matters made a huge difference. We're really happy with the outcome of his work and look forward to working with him again. I highly recommend Cosello Construction for your home renovation needs.

Invoice #11735 Team…read morehas been very professional. Fixed my sliding door and it's like new again. Reasonable price

Agent visited 5/27 and said the full replacement quote would arrive in a few days. Someone called…read moreand I expressed above. - she said she will take care of it. I also followed up with an email. it's now 6/6 and nothing. Seems the agent was only interested in repair quote even though the project is 15 units of high end windows. I mentioned the advertised 25% Memorial Day discount was generous, and I would like to take advantage of the offer. Other companies were more responsive so I'm moving on. Update still no response as of 6/11 to this review or many other attempts to receive the promised quote.

We wanted to thank the Three Brothers Builder team for their speed, accuracy and dedication to…read moredetail in transforming our very dated kitchen into a beautifully designed and well appointed center of our home. When we asked Chris if we could get back in by Christmas and he said YES. They were actually done almost a week ahead of time. He kept us on schedule and had a plan for every day of what needed to be accomplished. I have recommended Three Brothers Builders to all of our friends that have stopped by over the holidays to see their work. 5 out of 5 stars

All I have to say is WOW! Three Brothers Builders did a phenomenal job on our first floor remodel!…read more(We did a kitchen remodel, flooring, painting, new trim, a fireplace makeover and more.) This was our first experience hiring a team of contractors and we didn't know what to expect but we were blown away by the experience. Not only were they incredibly skilled, but they were also incredibly professional. The team was always on time, attentive, courteous, and super-efficient. My husband and I couldn't believe how quickly they worked! We were also extremely satisfied with the quality of their materials and their understanding of what we were trying to accomplish. You can tell they take pride in their craft and hold themselves to a high standard. This company gives amazing service. We highly recommend them!!

This was our first project with Lee and Finest Fix…read more I sent out a quote request via Yelp Projects and Lee got back to me on the same day with their rate of $95/hr + materials. I inquired on how long the job would take based on pictures I sent over, and he replied "an hour max, and it will probably be a couple screws and glue" Communication was OK overall. Lee contacted me on a Monday and asked for the address, email and phone number and asked about my availability for the remainder of the week. I didn't receive a response to my reply, so I had to follow up the next day. We were able to get the job scheduled for the same Friday and his team came to complete the project utilizing a lockbox we provided. I didn't receive any updates during the job, which probably would have helped the surprise of the invoice I later received that was $232.35 when I was expecting something closer to $100 based on our first conversation. Lee did promptly reply and let me know that they thought they would hit a stud but since there was nothing, the job was more complicated as they had to create the support. Overall, still a solid experience and I would still consider using Lee and Finest Fix in the future.

They helped me when my Angi's list handyman bailed out, at the last minute…read moreThe people are knowledgeable, responsive and super clean We had a lot of repairs done in Philadelphia and I'm so thankful for Mr will helping me