I've started using Beat Buy this season and my pool has not looked this good in several years. I…read moredon't have to work on it everyday as I have had to in the past. The team is friendly, knowledgeable and helpful. I highly recommend.

I was going to try them to open my pool. It was owned by Bull before. When we used him he would…read moresend it n people he hired off the streets of Walmart. . Then charge a high price for horrible work. Since it changed hands I thought I would try them again. I scheduled a pool opening They did not tell me you had to pay in full the bill. Before your pool was even open. Most Pool Companies take your card and do not charge it until the day they do it after the pool is opened. When I got the bill in the mail I left a message to have someone call me. On Monday a woman called back and was rude about me asking questions. This company does not even clean your pool when they open it. You have to fill the pool they take the cover off. Throw in chemicals. Turn on the filter and leave. That is sloppy work. I got a guy who cleans it with his big cleaner too. If it is as bad as it was when Bill had it be ware.

SanJuan Pools allowed a pool company out of Columbia, Illinois who had an office in O'Fallon, MO to…read morenot only incorrectly install pools and concrete, but also allows the installer to take advantage of a chronically ill single Mother trying to provide a safe place for her children and the only safe form of exercise for myself. I have been battling with Destination Pools formerly Pools and Beyond, since my pool was installed. According to a representative they sent to my home as a mediator for SanJuan Pools, he stated he was personally asked by Kirk Sullivan, the owner of San Juan pools, to have Destination Pools address the issues. Since this pool was installed, I have had major issues. Outdoor Systems/Destination Pools is aware of the issues but wants to again point the finger at someone else. If you install something incorrectly, you winterize a pool incorrectly, it's no one else's fault but YOURS. I'm supposed to call the manufacturer when you are the person responsible? I believe that is customer service on your part and your responsibility to repair the issues. It's not defective, you installed it wrong. So it's not a warranty issue. SanJuan states they have a 30 year guarantee on their fiberglass pools yet I still sit here 3 years later waiting for my issues to be addressed. I have a Pentair UV Disinfection Sterilizer that was not installed correctly or winterized correctly that is not functioning. My son is allergic to chlorine. Yet all I can get from the home office is an unprofessional representative, Marianne, speaking to me like I'm bothering her. As a Veteran, with all the issues I have, I have yet to get this project complete, even reaching out to the owner, Kirk Sullivan. BBB has been notified and this installer wants to argue the facts when everything was documented. The mediator that claimed Kirk Sullivan sent him did get Destination Pools to dig up the concrete and replace it. It turns out that the mediator wasn't an employee of SanJuan after all. Shame on you Kirk Sullivan, I gave you the opportunity to make this right and you ignored me. As a $70k project sits unfinished, I am forced to move forward to have someone help me get it finished. Maybe I need to have a local media come and look at the issues and have them on he news. I'll see what my attorney suggests. After I finished my google review, Attorney General's office for the state of Missouri and Illinois. Not sure how many times you can point the finger at someone else for your mistakes but there seems to be a trend. You install it wrong, own it and fix it. Don't blame other people. I just read another review from a dissatisfied customer of Destination Pools and just because you have family members working for you does not mean they do not lie. Coming from the guy with all the "excuses," that made me laugh. I am also aware the tile I paid for is sitting in your office. All I wanted was a SanJuan pool. Not the drama that seems to follow you.

I imagine there are quality companies and not-so quality companies in this business. We had a…read morepool installed fall of 2017 in St. Louis County. In terms of professionalism, communication and expertise, it would be difficult to find somebody as good as Destination Pools. My hats to Dan, Megan and the rest of the team we worked with. - GaryF

We shopped, compared and chose to buy a Harmonic hot tub from Prestige…read more Our old spa lasted 23 yrs and wanted reliable service, a quality hot tub and solid reputation which the purchase metrics was achieved with Prestige. 1. 40 yr history in business 2. Excellent service department 3. Spa with high user reviews and strong warrenty. 4. Price was competitive My recommendation is be smart. Go to prestige first as a benchmark for comparison

Brian and Kim were awesome through the whole process. Highly recommend. Timelines were hit and so…read morefar we love the new pool!

Miguel & Luna's Oasis have been an absolute blessing for our pool. The quality of work exceeds the…read morevalue. From replacing plumbing early in the season to sand filter maintenance, chemicals & more this is the best option I have found in over 10 years.

Miquel has been amazing. Our pool had been closed for more than a year and he's just fixed it all…read moreup and it's beautiful! He power washed the deck as well and installed a new pump. Prompt. Professional. An all around pleasure to work with!

My experience has been fantastic. Todd, Travis, Brian and the entire crew have been great to work…read morewith, they did a great job on our new pool

Everytime I have water chemical problems, munie knows just how to fix it! I am so thankful for them…read moreand them educating me on all things pool!!

Top notch service and employees. Tyler is the man. Friendly, very informative and keeps my spa at…read more100%. I can't recommend them enough for spa or pool needs.

These guys diagnosed and fixed what another pool company couldn't find much less fix. They came out…read moreon a home warranty claim and there were SEVERAL times during the visit that they could have just walked away. They went above and beyond after the authorized fix and tested my pool water and provided chemicals to correct the water chemistry. They also answered questions above and beyond the scope of the warranty call. All this on a Saturday evening where their next stop was home. Most companies would have been in and out ASAP to get home. As a result they've won my pool and landscaping business. 5-stars. Easily.

I would leave a negative number if I could! Tim Schwent, Chrystal Clear Pool, has been a horrible…read morebusinessman. He has told us many "stories"-meaning many unfulfilled promises. He tells you exactly what you want to hear, but lacks complete follow through. Currently, we have a pool installed by him and his crew (although you rarely see him after you sign the contract), the liner is too big in some areas and too small in others. We've paid for a salt cell, pump/filter, handrail, vacuum, 3 LED lights, pool cover and we got nothing. Everything is someone else's fault! Also, he did not get any permits or inspections done on our pool. Save yourself money, heartache and stress and go with a more reputable company that someone else has used and had a pleasant experience.

This is a terrible company. I used them last year and they were OK. This year I scheduled them to…read moreopen my pool well over two months in advance. As we got closer to the date I had not heard from them so I called them. Tim told me we were in the schedule and they would be there. They were a no show. I called Tim who is very hard to reach and he said if they were not able to get there that evening then they would be there first thing in the morning. That was 3 days ago. I've called. I've texted. I've emailed. Nothing. Not even a phone call. Life is too short to do business with people like this.