Eric at the front desk is always helpful and welcoming…read more What I like about OTF is the amazing support from coaches. Been a member for over 6 years and love my experience here. A trial class is all you need to get hooked. Give it a try!

I finally got to try out this class. I am obsessed. The coaches guide you through everything. You…read moredo a little bit of the treadmill (and don't worry, you can power walk - not required to run) and the row machine, and then strength. Nice group setting and those that like a little friendly competition, the heart rate monitor will help show where you are in the workout up on the screens. Loved this workout!

Great place, with great amenities. Really like the atmosphere, the people, and the equipment. It's…read morealways very clean and both the staff and Jim members are very courteous

I'm absolutely fed up with this location. If you are a basketball player, do not waste your money…read morehere. They clearly don't care about the basketball community anymore. The courts are constantly closed without any notice. If it's not for pickleball "maintenance," it's for endless birthday parties. It's getting ridiculous--you show up ready to play during open gym hours, and the court is suddenly blocked off for a party that wasn't on the schedule. Other major issues: Filthy Floors: The court floors are rarely cleaned. They are incredibly dusty and slippery, which is a massive injury risk. For the price of a Life Time membership, the floors should be pristine. Wasted Space: There is plenty of empty flex space in this building, but management refuses to use it. They would rather kick basketball members off the court than use the other areas. Zero Maintenance: They'll spend money on pickleball instantly, but they won't fix the basketball hoops. We are left playing with "kid-sized" balls or cheap gear that belongs in a daycare, not a premium fitness club.

Great gym, Mia. the manager was extremely helpful in getting me set up for a multi day pass. Great…read moreequipment, great layout, great people.

Mia, the club manager is a rock star!! We have been asking for fans fir 3+ years in the group…read morefitness room. Per requested a week ago we asked for more pilates rings and she brought more in last Thursday. At that time we asked again for a fan and it was supplied in 5 days. Soooo impressive! She deserves a bonus!

Jim's dedication to his clients' success is unparalleled. He goes above and beyond to create…read moreexcellent content and share it with his community and partners to help the greater fitness industry be as successful as possible in their businesses and communities. We at TeamUp have recently began working with Jim and are excited to work together to help fitness business owners run the best versions of their businesses.

I've known Jim for 30+ years and find his passion, experience, counsel, and most importantly his…read moreintegrity to be exceptional. When I think of the statement "thinking outside the box" Jim never got in the box. With our current business climate you need some ones thinking to be adaptable and precise. Jim provides that value to his clients, friends, and family.

Get ready to get your butt kicked. The trainers are very talented and passionate about what they…read moredo. The clients are very nice and friendly. For the price of unlimited boot camp, it's a great price. Most places with that quality of a boot camp program charge a lot more.

Jesse and his staff are top notch! Personalized training for all comfort levels and you always…read morefeel like they value you as a client. My trainer Tye is awesome! I'd recommend Jesse James fit to anyone needed the guidance of a trainer.

Curious if anyone else has had a similar experience with the Planet Fitness in Highland Village…read more The facility itself is perfectly fine, but I have experienced repeated challenges with billing, membership fees, and what appears to be an unnecessarily difficult cancellation process. Looking back, I ignored some early red flags when joining in early 2025 and now regret that decision. What concerns me most is that many of the negative online reviews describe issues similar to my own experience. When a business accumulates a significant number of complaints about billing practices and customer service, it raises questions about whether those issues are isolated incidents or part of a larger pattern. In my case, attempts to resolve billing concerns through customer service have been frustrating and time-consuming. If a company's support system makes the DMV feel efficient by comparison, something is clearly broken. I'm genuinely interested in hearing from others. Have you had a positive experience, or have you encountered similar problems with billing, cancellations, or customer service at this location?

Don't lie telling people they can cancel anytime since you tie people to a 1 year contract. At the…read moreend you charge $$ to end the deal. Also, one door is always open even when is freezing outside. The staff pay little attention to members and instead are always doing social up front.

FBBC is THE best place to work out! The small classes and the coaching make you feel like you are…read moreworking out with a personal trainer, but not at a personal training price. Les, the owner, is inspirational, friendly, and supportive. Great place to be in Highland Village!

From the owner: Every Level Fitness is a results driven and energetic fitness and fat loss workout program that…read moreincludes motivation, accountability and dynamic resistance training; all designed to get you the body that you want in a safe, fun and non-intimidating atmosphere. Every workout session is led by an experienced, certified personal trainer and is designed to be fun, supportive and challenging, while burning maximum fat, in minimum time. Personalization is key to getting the best possible results, which is why our workout programs are modified to fit your goals and individual fitness level. But unlike working one-on-one with a personal trainer, our workout programs are done in a group setting which makes them fun, motivating, challenging AND it keeps the cost of the program affordable compared to private one-on-one personal training sessions.

The equipment is good. I've been going here for about two weeks but the staff, with the exception…read moreof one or two, are less than desirable. Every time I needed help at the counter, they were either too busy talking to each other to help or just looked at you like you had something growing out the side of the neck. The staff is young but that's no exception for good customer care. Overall if you need somewhere to work out with a good environment then fitness connection works, but make sure you don't need anything from the staff cause you'll be waiting for a while.

This place has a nonsensical layout, nothing is clean, and it smells awful in here. Started my…read moremembership at the Denton location which is FANTASTIC- this location is garbage. I'll be switching gyms asap.