Beautiful building friendly staff no fees for parking even have free valet services right off…read morehighway love the techs Sandy and Gloria - Gloria speaks fluent Spanish too! I'm recommending these services to my family

Absolutely horrible. I wouldn't bring a dog to this place…read more Tech couldn't get my IV, hacked my arm up with bruises and a huge lump. Rather than get someone else to do the IV, they change the test without informing me nor with my consent and even ignored me when I double checked on the dye. Julie Carey, the patient liaison seems to think this is perfectly OK. Even though this was done after the tech told me the test would show nothing without the dye. My complaints will be forwarded to an agency that's not there to protect their employees. I'm beyond disappointed with their findings and the fact that this person is getting away with doing this to people. I am absolutely disgusted that they have this person still there with no disaplinary actions whatsoever. NTM, I have to pay for a test I didn't and wouldn't have consented to. She put me through high exposure radiation twice and for no good reason and that got me no useful results whatsoever. I believe I am even going to consult an attorney about this and their findings. This is so wrong, I'm just totally floored by it

The worst front desk services. No one answers the phones and when they do they hang up on you so…read morethey don't have to follow through with the call. And they're very rude . Overall bad quality reception.

I was referred to Rayus Radiology for an MRI of my spine. They gave me an appointment immediately…read moreand were absolutely wonderful throughout the entire process! The office manager was excellent and very efficient with my insurance, scheduling and follow up. The technicians were very professional and extremely accommodating getting me in and out of the machine with my painful back. They provided me a disc for my back surgeon immediately and said it would take less than 48 hours for the radiologist to do the report. I left to bring the disc to my back surgeon and by the time I got there, the Rayus radiologist had already read the MRI and sent a comprehensive report to my doctor!!! I had to go back today for another copy of my disc for the pain neurologist and they had it ready and waiting for me! I highly recommend the staff at Rayus Radiology in Haverhill! Absolute Professionals!

I am Autistic and was skittish about my MRI. The Lady at the front desk was pleasant and helpful…read more The Technoligest, Shauna was patient and radiated competence. She said " I will get you through it" and she did. The facilities were super clean and the equipment was very modern. My appointment was exactly on time so there was no wating.

I couldn't even make an appointment, incompetent receptionist who speaks a mile a minute but…read morewouldn't take a minute to find my doctor's order - two days of back and forth...I'm scheduling with Shield's

I would not recommend using Rayus Radiology. These guys are awful. The tech made no effort to…read morework thru confinement issue. The equipment looks dated. Never go here for an MRI...

Front desk was having a little difficulty because of a new program they were using. I was there…read morefor some imaging and the technician was very nice, accommodating and professional. She explained the procedure fully and clearly. I was in and out, in no time.

Trouble getting reimbursed after insurance made full payment. Hard to get hold of Jessica…read more Otherwise I love the small business medical concept and the level of skill and attention Jessica is able to afford but could you please call me back? Jessica was out sick, she settled things fine. Thank you.

HANDS DOWN BEST PLACE FOR ULTRASOUND...I truly can't say enough great things about this place and…read moreJessica! She is passionate about what she does and that shows in the way she cares for her clients. I felt comfortable, and was just very pleased with my visit some may feel certain procedure on the expensive side but i assure you she does not overcharge and what she offers during the appointment is well worth the $$. Thanks again Jessica for the amazing pictures of our baby girl!

Shields MRI is very unprofessional that I can do without. At the last minute they attempted to…read morecharge me when my insurance usually pays for it all. I don't know what they charged if any and tells me to pay at time of visit. I wasn't given an explanation and told to contact insurance company. This company should know what is covered or not and do a better job in communication with people. Although I need my MRI I cancelled my appointment and very confused, upset, and disappointed in how they conduct business.

I had an MRI on 10/2/2025. It was given with proper care and I felt comfortable with the procedure…read more The technicians were very accommodating and very helpful during the procedure. I would recommend Shields for all necessary MRIs.

Nice staff , quick appointment, but apparently a problem with reading / reporting the reports …read more Much better turn around time needed .

Pleasant and professional. I wasn't rushed. Everything was explained , even how the dye would make…read moreyou feel ! haha Will recommend to others in need.

This is the worst medical facility I have ever been to. First the scheduling person told me that I…read morewould need to fast from all liquids for six hours prior to the MRI. This was not true. I found out as soon as I can got there that I could have drunk water the entire day; I was only to fast from food. Going 6 hours for a person who takes several dehydrating medications was bad & it hurt the MRI procedure because I was so dehydrated the nurse couldn't find a vein to give me contrasting dye. She ended up poking me multiple times, giving me several bruises & finally decided to do the MRI, without contrast first & decided to do the second one, with contrasting, later. When she tried injecting me with the solution, she again poked me several times until she finally found a vein but not without both arms bruised, swollen & leaving me in pain. The MRI itself was the worst I have ever had (& I've had several due to severe back issues). They couldn't hear me screaming out to lower the volume because the headphones thundering in my ear, playing beating drugs, while someone to breath in & out for what was close to an hour & 1/2 (& they told me the entire process should only take 30 minutes. I left dehydrated, with a migraine headache, & looking like a junkie. If the process weren't bad enough, the radiologist's results were totally bogus. His report said I clearly had a 7 mm cyst, tumor, or stone on my ampulla (connecting the bile ducts to the pancreas) so it was necessary for me to have a very expensive procedure where they found absolutely nothing! There was NO 7mm anywhere on my ampulla. So this radiologist was totally incompetent. It was an uncomfortable & unnecessary procedure. I was talked into using this place by my insurance company, who claimed it would save me 500.00 but ended up costing 10 times that! I will never take their bad advice again! Go anywhere else to have your MRI! This was one of my worst medical decisions & experiences.

They do a great job of explaining the procedure and making sure you are comfortable. Everyone was…read moreprofessional and friendly. You can listen to music during the procedure- you choose which type. My results were available within 24 hours.