Quick and fast service. Replace my broken screen door in about two days. Less than I would've paid…read moregoing somewhere else.

Over here on Stout Road near Old Germantown Road, we've just had three outside security/storm doors…read moreand a pre-hung steel front entry door installed by American Door (5716 Stage Road, Suite A, Bartlett, TN 38134). PHONE: 901-385-3995 Bear with me because my praise is going to be fulsome! First, the people we dealt with (Don in Sales, Tony the Owner and one of the installers, Larry in the office, and Junior who did most of the installation) are ALL excellent individuals and representatives of this company. Don knows his doors and didn't try to "upsell" us at all - he got from us what we needed and wanted and then proceeded to give us a most reasonable quote - in fact, we were kind of shocked because we thought the total would be about 25% more than we paid - and scheduled us for installation sooner than expected. Second, these guys are "old world" in their approach to installing doors - like they are craftsmen from another era! Especially their newest cohort, Junior - I thought he'd been doing this for years; I learned today that he's just 6 or so months on the job and in this industry! Blows me away. Tony - the owner - is the same with 30+ years; and I imagine Larry is too with 35 years in this industry and having previously owned his own company is the same. Bottom line: they all know what they are doing, and they do it exceedingly well. Third - the quality of the product is TOP NOTCH. Not only does everything look attractive, but it's high quality - and, for a sense of security, that was very important to us. Here's the deal - if you are looking for any type of door for your home or business - Michael and I recommend that you contact American Door. In a world where customer service is often times lacking, where the quality of a job is many times not of the highest quality, where personnel have "attitude" and where it often "goes south on the customer", I am 100% convinced that you'll NEVER go wrong by doing business with the people at AMERICAN DOOR... Larry W. Bittner http://memphisamericandoor.com/

I had a terrible experience. I paid for a door in May 2025 costing $2850. The door was not…read morereceived until August 2025 and the company couldn't get the door installed until September 2025. I waited a lengthy time only for the door to have major imperfections. Scratches were on the door and the panel was scared up. It did not look like it was worth the cost. The door came with a battery powered keypad and a key turn lock that had only one key that did not work with the lock. I went back and forth trying to reach Don, which was a waste of time because he didn't answer my phone calls and office personnel didn't answer but when I inquired about getting the door, responses were super fast and everyone was very pleasant. Don only started responding to me when I spoke to Bruce about him avoiding my calls. Don responded with nothing but excuses. We went back and forth for weeks about getting touch up paint and keys to fit the door and I still didn't get a remedy. I had the worst experience ever. I would caution anyone using The Window Source. What you pay for might not be what you get and there are extensive wait times. Customer service is not great. I will say Bruce was nice and empathetic. The good thing that came out of this ordeal was I got my money back after requesting it. Nothing could be disputed and Don knew the door and my experience were a flop and bad business.

My installers were over the top. They were organized, hard working and VERY respectful…read more Very pleased with the outcome. The windows look great.

Great place for project materials and I would recommend it for your next project so keep them in…read moremind!!

Bought a large number of natural hickory cabinets. Had a few issues, and the staff assisted me…read morewith all of them. Replacement pieces from the manufacturer took 3-4 weeks, but that was out of their hands. Overall, excellent customer service.

I had Alan Cheek from Beau Maison replace all our windows and doors when we owned a house in…read moreCollierville. Now we had him do the same for our retirement home in Oxford!!!!! Not only are the products superior, the customer service is unmatched!!! This is THE BEST company--oh THE BEST warranty as well. So worth the price. We highly recommend Beau Maison Doors and Windows.

This guy was professional up until the day he had to perform the installation. He told my husband…read morehe was going to be there between 9-9:30 to perform the installation. He called before 9 to inform me that he was going to pick up the door and he would get to my house at 10. I was ok with 9 because I had to be at work at 11:30. I called my manager to let her know I would be late.He got there after 10. He came in asked to use my bathroom. 1st sign of an unprofessional. He was at least an hour when I politely asked how much longer. He got an attitude and told me it is hot outside like I don't know its summertime. I explained to him why I inquired and he seemed to be pissed off about that. He took all day to install 1 storm door. He started after 10 and finished 15 till 1:00p. Never again.

From the owner: Our goal is to have satisfied customers with our products that improve the look of your home,…read moreprovide insulation from the weather and most importantly provide protection for your home and family. We look forward to helping you in the selection of security products for your home.

We bought a front door that was over $4000.00. When they brought it to our house, it was the wrong…read moredoor. It was full open glass, and the one I ordered only the top part was glass. I felt bad for them and let them go ahead and install it (didn't even offer a discount on their mistake by the way) Wow, I made a big mistake! Not only has the glass warped over the past year, but the door latch broke a few months after they installed the door. They replaced it. I called again because it had broken again and was rudely told that my warranty had been out for two weeks and they would charge me almost $200 to replace a five dollar latch. You would think after spending $4000 and my aunt had recommended them and she had spent $10,000 on her doors, that they would come out and replace that latch for no charge since it was their faulty merchandise. The Customer Service is not there with Macklin doors. If I could do it all over again, I would have NEVER ordered from them! My aunt is appalled that I was treated in this way and we have both decided to never give a recommendation for this company and their doors again. Whomever is in charge of their customer service is doing a dismal job and they need to be let go. They were willing to lose us and others as customers over a cheap four dollar lock AFTER I had accepted the wrong door in order for them not to lose money!!! The glass will always warp and there's only a one year guarantee on that, the latches constantly break because they are using cheaper locks now to save themselves money. The chances of you getting the wrong door delivery is great. The Customer Service there is lacking in every aspect of what Customer Service should be!

Jason Maclins is a really good businessman and salesman. He will answer your text messages after…read morehours and off days. For that we were happy to do business with him at the beginning. We paid extra for laminated glass security door. Supposedly, it would be hard to break or crack a laminated glasses - that's what the salesman said. The door was installed Sept 2024. We saw a crack last week and immediately informed him. Thinking that it's the manufacturer flaw and maybe he could contact them for us. Unfortunately, that's not what we got. He claimed a rock must have hit it from mowing the grass. Giving him a benefit of doubt, I told my husband to remind him that it's LAMINATED glass, not the regular kind. Disappointed again, the salesman wants $800 for replacement. Didn't even want to stop by our house to take a look. We are 2 minutes drive from his office. For clarity, our front door is blocked with bricks on both sides. There is no grass in the front of the door for the rock to hit during mowing.