Absolutely the WORST customer service experience I have ever had. I bought a laptop and a printer…read more- their local rep sold me the wrong ink cartridge and I could not print anything. I called but the person on the phone was completely unsympathetic and very short with me - said I would need to contact the printer manufacturer, which I did (took nearly an hour to reach a live body) but the upshot is Office Depot sold me the wrong cartridge. When I got the correct product info from the mfg rep I went back to Duffas Despot and was met by a confrontational sales rep who charged me for the correct cartridge. What a disgusting experience. I'll never shop there again, despite having an Office Depot Preferred Customer status. Eff that. They're less than useless.

Bought a brother laser printer from the place, everyone here was helpful. My only problem I had…read morewith the place, was that after a month the machine broke. I had to take it up with the manufacturer as it was out of the store return policy. It made the process alot more difficult.

Professional and helped me make my first business cards fast!…read more They sent me a couple rough drafts to choose from plus I had to confirm which final one I wanted with pro tips from employees, easy & made it seem more like a collaborative project which I appreciated

I was in town for a convention last weekend and had the worst customer service encounter I've ever…read moreexperienced. To preface this, I just want to say that I have used other Minuteman Press locations with no problem. I specifically sought out this location because I did not want to go to a Fedex because I've had such a good experience with MP in the past. Well, there's a first time for everything. My friend and I showed up around 9:30 AM on Friday to get a couple of illustrations printed for a comic book convention. The man helping us at the front desk was exceedingly rude to us - which I would have understood if we came in late at the day, but we were there early specifically to get things done fast and be out of everyone's hair. He was grumpy and despite us saying that we needed to be at the convention soon, did not offer any sort of an apology as he kept leaving us to take care of other orders. It's not the lateness that bothered me, but rather his demeanor. It was like he didn't want our business and just wanted us to leave. After finally getting all of our files he said they would be done in about an hour and that he would email us when they were ready to pick up. We did not get a call until past 2 PM. When I called him back, he asked if I had checked my email quote. I told him I never received an email but he insisted that he sent it to me and I needed to tell him yes or no so he can go ahead with the order. Remember - he told us initially that everything would be finished and ready to pick up in an hour. 4 hours later, and he still hadn't gotten around to printing our relatively small order. I told him to go ahead and print it and he guaranteed that we could come pick it up by the end of the day and that he would email us. I did not receive a call nor an email that day. This particular location is also closed on Saturdays and Sundays so that meant that I had no way of picking up my order at all considering I was only in town for the weekend and wouldn't be around Monday. We ended up going to the Fedex located in the convention center instead. The staff there were welcoming and helpful and did not outright lie to us about when our printing would be finished. I do a fair amount of conventions around the country, and if I'm ever back in the area - I will never be using this location again. I would advise other artists to do the same.

Great service!! Wonderful, personal staff. Very affordable. Of course, I came in with a tight…read moredeadline, and they came through with a smile.

Love this local spot. Every one who has helped me is friendly, quick and it's an easy process.read more

Huge debt of gratitude for helping today with my passport questions. You saved me over $300 in…read moreunnecessary fee's an online company was gonna swindle me out of. The wisdom you bestowed upon me is uplifting that humanity & decency still exists in our world. I'm using your advice and going direct but I'll stop back to get my beauty shot photo for my official government documents. Well, after I come back from Hawaii with a robust tan for the image.

I recently visited this FedEx location and I had a great experience!…read more There are no FedEx Office locations close to my home, but this one is right off I5 and they have a parking lot, so it was easy to get to. I had to ship my record player back to the manufacturer. I had a shipping label to use, but I didn't have any packing materials. I was going to buy a box, bubble wrap, and packing materials to save money, but I decided to just let FedEx take care of it. This location had two workers and no customers in the lobby (but I was there in the middle of the day on a weekday). One of the workers greeted me immediately and started helping me. I basically gave him the record player and he recommended an appropriate box to use in order to ensure the product was shipped safely. He was extremely professional and I trusted his advice. I had to pay for the packing materials, but I thought it was reasonably priced. Also, I didn't have to wait for them to finish packing everything up, which was good since I needed to get back to work. I would definitely come here again.

The team over at The Color Group is one of the best in the Pacific Northwest. Their quality,…read moreselection and service is the best. I've been using them to print my gallery imagine years and I've have nothing but good things to say about them.

I had a small job - 2 Prints for a frame with some mild photoshop work. I was a bit worried that…read morethey would turn me down or it would be so expensive that I would walk away. The work they not only went above and beyond my expectations; their customer services made me feel like I was amongst friends. I don't feel you'll be disappointed with your choice here.

I needed a black-and-white photo printed, one I took of my 1902 house in Seattle - my plan is to…read moreadd a current photo of the house to the other 3 that I received from the King County records office when I bought the house in 1998 - they provided 3, one from 1922, one from 1956, one from 1965... the basic shape of the house is the same except for siding type (went from shiplap to asbestos siding) (and the roof pitch was eventually lowered) but the basic shape and footprint of it yet remains despite all of the changes I made to it over the years. Within 1 day Nam Nguyen had a perfect black-and-white print from a photo I emailed to him - and here's the kicker, he didn't charge me for it! Said because we're neighbors (I work on the same block as his shop) it was on the house. And the photo print in black and white is perfect. So rare to meet someone like him, someone who actually listens and is interested and does his best to make someone happy.

I had a great experience with Connect Printing! Very knowledgeable and reliable - will absolutely…read moreuse their services again in the future and highly recommend to other folks for their printing needs

They did a great job on two somewhat rush requests for Christmas. I didn't want to wait all…read moreafternoon the next day (on a Friday) because they're closed all weekend and they told me everything would be done by 3:00. And it was! Reasonably priced. My friend recommended them; she's used them for greeting cards quite a few times and likes them more than the other places she has used.

Thank you. Your work has always been reliable and professional…read more I recommend this place to all friends and families.

Fabulous service! The printer couldn't be more helpful, the entire process of uploading my picture,…read moreexplaining the process, so unbelievably easy! My order was ready the next day, I highly recommend Seattle Printworks for your printing needs!

As a solopreneur, there are lots of things I need experts to help me with. Occasionally clients…read morehave last minute print requests and I found myself in that situation a couple of months ago. After emailing and leaving messages for five local print businesses, only two responded -- one of them was Seattle Printworks. Seattle Printworks was the only one who truly wanted to help...at a reasonable price point...and within the deadline I requested. After providing them w the specs for my order, everything was produced exactly as I wanted. They even offered to ship materials for me if that would help -- something the other vendor didn't offer. When another project popped up, Seattle Printworks was my first call...and...once again, they did a great job. I've spoken to Michaela, Sonny, and other teammates. All have been friendly, helpful, and professional as they guided me through details like types of paper stock and finishes. I'm so grateful to have found a local business committed to customer service and producing quality products. Seattle Printworks was a lucky find that won me over w their service, value, and quality of work -- they will always be my first call!

Ordered some business cards with them and they were incredibly helpful and friendly, even though I…read moredidn't know what I was doing. I got my cards in less than a week after I first stopped by, and that was during the huge snowstorm week. The cards were great, and they kept me up to date during the whole process. I recommend them.

We used this company for a recent print job for our small business. They have excellent customer…read moreservice and were easily accessible via phone and email to co-ordinate the art-work and colors. It was very important to our business to have the colors ON BRAND and Micheal at TCC did a fantastic job. We are so pleased that we have just placed a second order with them for our business cards. I like to shop around and I found their pricing to be competitive and fair. If this second order goes right, then I know that we will stay with them for our business printing needs. Thanks TCC!

I've used Impression Printing for... 20 years. They are the best. I love working with this team.read more

I love working with the amazing folks at Impression. I've worked with the company for over 5 years…read moreand every time I work with them I'm impressed, no pun intended. The people are so warm and helpful, it makes doing business so much more pleasant.