OMG a place that actually gives you a pedicure and doesn't slap some nail polish and calls it a…read moreday!!!!!! Now this I'm more than happy to pay for!!!

TL Nails & Spa (former Nailism) located at 620 S Cedar Ridge Drive in Duncanville is a fairly new…read morenail bar. This location is close to my daughter's house so I decided to try them since they had good reviews. Helen, the technician that did my pedicure did an excellent job, but Linda, who did my nails, while the end result looks good, she broke my skin in several places when she was buffing them with a nail sponge . Not sure I will visit again. I don't want to pay almost $100 and then have my fingers sting after a manicure

showed up today at 7pm (they close at 7:30). I was told they were "busy". They didn't even bother…read moreasking me what kind of service I wanted. This is the definition of terrible customer service. They didn't even try to accommodate me. I will never go there again.

This is the first place my husband and I came to when we moved to the area three years ago! We…read morestill come on a regular basis. Service is amazing. The owners and staff are very friendly and get to know you by name. Relaxing environment. Highly recommend coming here!

Date of service 3/15/24…read more I have been here before dips were the trend. I had a tight schedule and had tried to get my nails done here for a long time. Always too busy and only one tech was able to do the dip set it in the past. Called today and was told I could come now to get a dip set and pedicure. I had a hectic schedule and thought it was a great opportunity to see if the same level of service was the norm. It wasn't. Same phenomenal environment I recalled from before. The customer before me said her nails were too thick. Should have been a red flag for me. I told the tech my nails were too thick. Looked like press on nails on my nail beds. I will not post a pic. I will not be back. My nails beds are swollen. Waiting a week to go see my favorite place to let the swelling go down to get it fixed. $98 for basic pedicure (0 stars) and dip set. Not including the tip. Much love to the owner. I'm not posting pictures. Have had my nails fixed a week later. See my reviews.

Been a customer at this establishment for over 20 Yrs. It is…read moreALWAYS CLEAN! Holly & the other nail techs always carry themselves in a friendly & professional manner

I did not feel like a paying customer who deserved to be treated like someone's daughter. I was in…read morea rush and needed to get my nails done before a work event the next day. I had two nails that needed to be repaired and I always get acrylic (for length) and gel polish (for long lasting coverage). I read a few reviews and decided to give this business a try. Huge mistake! When I walked in there was only one customer. That should have been the first red flag. All employees were lounging on furniture and engrossed in their cell phones. No problem. There was a weak attempt at a greeting before she asked what I needed. I sit down where she tells me and immediately in my face noticed a plastic divider that between me and the nail tech which would remind you of what we used more during Covid. Not only did we have that going on but they put an 8x10 paper of their services smack dab in the middle so you could not see her or your nails being done. Never ever in my life have I been to any nail shop that does this. That should have made it clear that they are on some different customer experience tip. Second huge red flag. She starts on my nails and never measured the length of the two new tips against the other two on the other hand which means she would have uneven nail lengths from one hand to the other. Her touch was aggressive. I started to feel hate coming from the other side of the table. It was weird, insanely uncomfortable, and it made me feel unsafe to be so unwelcome for no reason. She would work on my hand then throw it back at me when ready for the next hand. She did ask me if my nails were ok from time to time and I would tell her what to fix and there would be attitude through her body language as though I inconvenienced her. I was asking about the middle finger nail on my right hand because the nail was longer than I should have it for work, but she never filed it down right and the shapes of my nails go from almond to oval to stiletto depending on which finger you look at. I had enough of her unwelcoming behavior and low quality nail job. I wanted to get out of there before I said something that would lower my behavior to her level. I did not care to match energy but get as far away from this business as possible. Not certain if she is part of America that gets caught up in court cases associated with boycotts, but that may have been the very reason this business had no customers. I would NEVER give this business a second chance and my co-workers noticed the defects in my nails especially where she did not paint the sides of the nails, the different shapes, and the awful length differences. Zero quality. Unfriendly and hostile service, it guess who was first to the register? That is the only $55 this business would ever receive from me. The lady didn't like me from the beginning and I had no bad interaction with her until I was able to have both of my hands available for the last inspection. I told her I would never come back, expect a real candid review, and that she needs to have someone else start reviewing her work for quality after filing and shaping and before any final costs are applied, and I would not and could not tip her. I have to go to another business and nail tech and spend double to have this nightmarish job overhauled. I am so disappointed that employees treat good consumers like this. Spread the word! Do not ever visit this establishment. If the employees or owners do not like the community they serve relocate to where you do care about the community. I asked a young girl skipping toward us if my nails were even and the lady spoke in her native tongue likely commanding her to ignore me or lie, so the girl said "Yes," but would not dare look at me. As I leave the girl (not the woman but the girl appears to be related to someone at the shop) hops into a big body Lexus and takes off. Lexus is known to be a good car. Imagine if they charged her full price for a lemon (the Lexus). They would understand where consumers are coming from more of it hit them in their pockets. Gel already chipping day one, uneven nail lengths, inconsistent shaped nails on the SAME hand, paint missing on the sides of nails, and I am FORCED to get this shotty, unprofessional-looking work corrected. She wanted my time and my money. I would never treat people like this especially if I still charge you full price. I should not have to tell you how to do a basic nail job. These look like a child helped her. Let's stop giving money to those that treat us like we are less!

Terrible first and last visit. From the moment we walked in, the staff had attitudes. Mid-afternoon…read moreon a Saturday and the place was empty--should've been my first red flag. Instead of greeting us, every lady was glued to her phone, and when someone finally did acknowledge us, it was with pure rudeness. The service felt rushed, like they couldn't wait to get back to scrolling. I specifically asked the tech not to shape or file my big toe, and she did anyway--leaving it uneven. On top of that, my feet started itching immediately after leaving the chair, which has never happened to me at a salon before. Unprofessional, rude, and careless. They didn't deserve a dollar of my money. I won't be back, and I don't recommend anyone waste their time here.

The service great, it did not take long! and I got exactly what I wanted…read more Everyone was super nice

Top 10 Nails has been My go to nail salon for the past 4 years now. I swear I be so sad and…read moredepressed when they close for vacation/ personal reasons and I'm forced to go somewhere else. When I tell y'all Tiffany (the owner) understands any assignment given , there's no exaggerating there. She always brings to life any idea i bring her way and than exceeds my expectations. That's not to take away from anyone else In there, because I sat in the chair of all of them in there and they all do great/ quality work. Tiffany is really down to earth and I love how personable she is with her clients. It's a great feeling having services done while having meaningful conversations at the same time. I watch and observe as she and almost all of them working there greets customers by name. I'm horrible with names but these ladies know all the many people that walks into their shop and that's amazing and says more than plenty about their establishment. Inflation is real guys lol , and although just like around the rest of the world they had to slightly increase their prices as well. I enjoy getting my nails and toes done and try my hardest to maintain them , and for me keeping my nails done is a necessity. I usually get a custom full set or fill , and an exfoliating pedicure with gel polish. I like a little length and curve to my nails so that is extra. I usually spend between $100 to $180 a visit. Oh and they have a slushy bar too , offering both nonalcoholic and alcoholic slushy's.

My daughter went to get her nails done and the lady would not do what my daughter wanted done. She…read morelady got furious when my daughter asked her again to do what she went for. She and another lady started arguing. All my daughter asked for was a lil glitter polish over her nails. Last couple times I went, they did something similar. I now go to Diva Nails and I love it there. Will never go to Nail Concepts again.

Do not go to this Salon . I went here and they did a poor job ! Here is a picture of what i asked…read morefor and how I left ! WORSE PLACE EVER. Did not properly take off my previous set -- she used a nail tip to remove my nails instead of a proper soak off and because of that the glue and acrylic burned my nail bed during the process. And then they gave me attitude and charged me for a mani and pedi and I confronted them about it and they said that is how they charge , but I have been here multiple times and never got charged for a pedi as well ! I got charged 65 for this.

They always do a great job, excellent service, kind workers, free drinks, and they'll quickly get…read moreyou in without waiting.

I've been going to this nail salon for more than four years. But unfortunately, it's time for me to…read moremove on. The last three times I've been here. just didn't come away satisfied with my actual pedi or mani. . I didn't realize until I left that I had a Cut on my foot. Wasn't there before getting my pedicure. I'm Putting some antibiotic ointment on it. While I Purchased a standard pedicure, which included a scrub. it doesn't appear they finished it with any type of cream. I while everyone is always very polite, also suggested that when clients were present that their conversations be in English so that laughter could be shared by all. It would put everyone at ease to know that they were not talking about us. I'm sad

I was referred by a friend and they did not disappoint. Anna did an excellent job... she was…read morefriendly and took her time making sure she understood what I wanted...

Filthiest nail salon I have ever seen! Dirty pedicure basins, dirty nail stations, and no customers…read morein the shop. Inadequate selection of nail polishes. Old, reused nail polishes. No thanks!