RICK at Trekker's was our last resort for fixing our 13 foot 1986 Gitane Gypsy. No one else would…read moretouch it. Rick did not bat an eye. everything was explained to us in detail and the job was done to spec. We will be back ...thanks Rick! Haydee and Robert

I found the people very helpful and even though they weren't in my area, they were more willing to…read morehelp me with suggestions and ideas. I would recommend them highly due to their nice courteous attitude.

Huronwoods serviced my travel trailer wheels (brakes, bearings, etc.) and a few other minor…read morerepairs. Great job - fixed something that had been done improperly by a past service provider that I did not know about. Excellent service, very professional and easy to work with. Also really convenient that they come to your location to do the work.

I booked an appointment to have my hot water heater checked and to confirm the by-pass for the hot…read morewater heater was working properly. As it was the end of the season, I decided to let them winterize my RV since they were going to be doing this maintenance, otherwise, I would have winterized it myself per usual. When I booked it in, I was told to empty the tanks. When I picked up my RV, I was told they couldn't find the by-pass switch so they cut a new one. And since I had emptied my tanks, they couldn't check my hot water tank. Rather than over react to this news, I went home to think about what they had done. Disappointed in the fact that they didn't call me to find out where the by-pass was located and proceeded to cut a new one and charge me for it; disappointed that they didn't provide the service of checking the hot water heater as requested, I phone back to talk to the owner's daughter to express my disappointment in a calm, rational way. I was told that they have trained technicians and I shouldn't be questioning their work. I was told I would not be compensated for their mistakes and lack of service as requested and not to come back again. So needless to say, I'm extremely disappointed in their service all the way around. They obviously don't value their customers. I would not recommend anyone I know to use this service.

You won't be disappointed!! I travelled 400kms to go and…read moredeal with Al and his team and it was worth the trip. great trailers, great prices.

We had just hooked up for a week of camping yesterday and had some serious issues with our water…read moreheater which meant no water in the camper! We Contacted RV Medic and Craig and Kim came early this am and did a phenomenol job. We are so grateful for the amazing service and work they did and on top of that we got to meet this lovely and interesting couple who also gave us tips on interesting things to do in the area. Such a pleasure... thank you so much Craig and Kim.

Aug.19 . Craig was very quick to return my call regarding our electrical issue on our trailer. He…read morefixed the problem over the phone. Very knowledgeable. I will call him again when needed..Thanks Again

Went there to look at a trailer they sent me via email. When we got there it amazingly was not…read morethere! I fully assumed it was the price as it was last years model. I saw when he opened the link on his computer it was a huge price on his screen. Not even a real apology only the new trailer price is 10,000 more. Plenty of other dealers. Stay away from these people, they are either scam artists or idiots.

My husband and I signed papers to buy a trailer. We had spent two hours looking things over. The…read moreprice the sales person had on the papers they were walking around with all day was what we agreed to. When the salesperson went to take the signed and agreed to price to the sales manager He signed it back to us $2000 over asking price !!!! What happened there???? The manager said the sales person had old documents that got updated after work started that day It's not really about the 7% increase in price after agreed sale. It's about feeling like greed hit the sale manager because the sales person said he doesnt care because he knows he'll get another $2000 more in two weeks. WOW! we have been customers since 2002. We're in the market for a new trailer store any recommendations?

teresa@mwco.bbb.orgOur rental experience was far from perfect, as there was an issue with the…read morefreshwater tank not holding water and attempt at communication for help was indeed a challenge, but we did our best to stay focused on the positives and our rare and much treasured time away together as a family away from the Wi-Fi and devices. Letting the kids have free reign over the snacks did wonders for morale, which was perfect for not being able to wash dishes. We ventured northward to a few provincial parks and can't say enough about the endless hiking trails and breathtaking vistas and memories being made as family. Upon returning home and addressing our issues with the owner Amy Verwey, I was thoroughly pleased with her professionalism in smoothing over any bumpy edges. Her communication was absolutely flawlessly and seamlessly executed and beyond fair and reasonable. She addressed our concerns, actioned them swiftly and promptly, and reflected on areas of service where training could be improved. I don't believe one can ask for more when it comes to customer service. In short, Amy exceeded our expectations and instilled tremendous confidence in Owasco as a place to rent and visit again when making a future RV purchase

I'd give them a negative rating if I could. Our trailer got hit in the ice storm of 2025. Our…read moreinsurance wanted it taken to Owasco. Against our better judgement we took it there. Stephanie in customer service should have nothing to do with customer service. No matter how much we tried to voice our concerns to her she just sat there. We were told it would be stored there for the winter at no cost because we couldn't get it back into our park until May. Well in January I got a message saying that I was going to be charged $20/day storage if I didn't come get it. I was told I had been sent an email which I never was so my storage fees were being back dated. When I opened my trailer it was a mess. Gravel and mud on my floors. My couch was in pieces doors were left open to swing while being towed. When I asked for the paper work for what had been done I was again told that it was emailed to me. Again I told them I never got an email. Stephanie actually got off her chair and printed me a copy. I also got copies of 5 other people's repairs. If you have to take your trailer there take pictures inside and out the day you drop it off. I don't understand how this place is still in business.