Shop is under new ownership. You have to spend 100$ minimum now to buy flowers. Which is ridiculous. The flowers I got were about worth 20$ worth of flowers. Do not shop here anymore. The last owners here were great. Very unfortunate. Managers some "Russian chick" who can't even speak English, also told me she couldn't give me a refund when she literally gave me barely any flowers and gave me the wrong flowers. TERRIBLE FLOWERSHOP. She wouldn't even give me the owners number or tell me when she is in, how are you going to run a business and not even want to interact or help your customers. Never buying flowers here again. read more

I don't understand why their rating is so low, CHECK OUT THEIR WEBSITE because I just had the most amazing experience with Stacie at Owens Flower Shop in Marietta. She was so sweet, loving, caring, knowledgeable, funny and patient. I got such a warm feeling about this business. I highly recommend them and I will definitely use them again. read more

Owen's Flower Shop - Florists Near Me - Marietta, Georgia

First time using Owens flower shop and I have to say they exceeded my expectations. The flowers were ready on time for me to pick up, they were beautiful, and the staff seemed really nice. The shop is really cute. They have a lot of already made up bouquets for you to just pick up. They also have a cute little flower market where you can make your own bouquet which I think is a really sweet thing for kids to do to make gifting flowers more personal. I will definitely be getting our flowers from them from now on read more

Owen's Flower Shop - Tender sunset floral arrangement - Florists Near Me - Marietta, Georgia

Oh boy! Where do I start?! It was a horrible experience!!! I ordered 2 funeral flowers sprays through a website-FromYouFlowers.com (it was the 1st choice of the top 5 flower ordering websites). The customer service at the website was phenomenal. Same day delivery offered, but I actually needed it for the next day. They were great! Flower sprays were supposed to arrive to the church at 9:30AM for my mom's funeral service which was at 11AM. I wanted to have ample time to place arrangements in the church and not be rushed. Just as I started panicking that no flowers had arrived yet, a flower van pulled up at 10:33AM. The lady driver casually started taking the spray out of the back of the van in a rough manner. Roses and flowers were breaking off the spray and fell on the street. The flower spray looked very sparse, one side had only 6 flowers, the other side had more but there were many holes without any flowers. I had ordered the most expensive of 3 choices with abundance of flowers. This spray did not look anything like what I ordered. The card was missing. The lady was argumentative right away and unapologetic for being late an hour, not having a card from the family and destroying some of the flowers already. The second spray was missing entirely. She started justifying that it was a late order (flower arrangements were ordered the day before!), it was "way too cheap" and they charged a minimum of $450 per spray ( I paid high $300's), etc. She kept on telling me how they shouldn't have accepted this order and that the second order had come in same day. There was only 1 order made with 2 sprays! It was a complete chaos and a mess!!!! There was a scene in front of a church with her complaining and whining. My mom's casket was being wheeled into the church and I didn't have her 2 sprays I had ordered and paid close to $700 for. When I asked the lady if they can bring the second spray before service starts, she was still argumentative and accusatory, unapologetic, rude and a complete mess going on and on in circles. I had to tell her to stop and answer my question with a yes or no. She said no, they didn't have enough flowers, she was the only driver and there wasn't enough time. I was greatly disappointed in the horrible service and her poor attitude. She handled the situation very badly. No customer service whatsoever! I had no other choice but to accept the poorly arranged spray that was delivered. Luckily, I had bought long stem roses from Costco. I used 48 roses to fill in the numerous gaps of the spray. I will never recommend Owen's Flower Shop to anyone. They do not deserve even 1 star. They disgraced my mom's memory and her final day on earth. The whole experience tarnished my memories. read more

Very nice quick delivery. I wanted to tip the girl said no. I spent big bucks for flowers because it has been a strange summer. Drought Storms Heat Rain read more

Service was phenomenal, I had placed a last min order and the lady was able to accommodate and make the perfect gift.

It's the Saturday before Homecoming at the high school across the street: 12:01pm. Store is CLOSED. What the heck???? Terrible.

So it was 2/13 in the morning. I wanted to send that special someone some flowers and chocolates. I ordered online and got a call to make sure they have the recipient's number, which is nice. So the day comes and I wanted to make sure that the order has been delivered, so I decided to call them. Here's how the dialogue goes. Cathy (or Kathy): Good afternoon, this Kathy of Owen's flowers? Me: Hi Kathy, my name is Oscar and I wanted to check the status of my order. Cathy: Everything is out in the trucks already and I have no info until they tell me it's delivered. Me: Oh.. ok. Cathy: Ok *hangs up* It sounded like she was not having it, because it's the beginning weekend of Valentine's day. I mean I should've read the reviews before I made the order but this business popped up on google. Not that it matters, I needed a flower delivery business. So Kelly, I know you guys are working really hard but I felt like I was just like another customer calling. The least Cathy could do is say "Is there anything else I can help with?" Instead of hanging up on me. What if I had other questions but didn't get a chance to express it.. I'll change the rating maybe in the future, or never..we'll see. read more

I used a national florist delivery service to order deluxe Eaater baskets for my kids. This Florist did not deliver what I paid for online (their meager basket is on the right on the photo) while another local florist delivered the exact basket I requested online (see it on the left). This is not the first time this florist has disappointed my family. You do not get what you pay for when you use Owen's. Ever. Watch out! read more

Owen's Flower Shop - Owen's version of a "deluxe" basket on the right. The REAL deluxe basket on the left (from another florist). - Florists Near Me - Marietta, Georgia

I know people have put a lot of bad reviews, and maybe that was because it was a big orders, but my experience was totally opposite. Called ahead and asked if they could do loose flower bouquets and if I could choose what to put in the bouquets. They did, and said they had to many varieties of flowers to name on the phone and I would just have to see what they had when I arrived. Went in, the ladies there were super nice. Showed me to the cooler full of beautiful flowers. I picked around 2 -3 of 4 different breeds of flowers. All together it was 9 beautiful flowers and it was only 12$! Wow, they were having a deal on roses too. The lady, Katie I believe was super nice, gave me a business card and said to call if I ever wanted to see if certain unique flowers were in stock. Overall, definitely will be going there instead of Kroger or publix for a bouquet. I would recommend this place to a person wanting one as well. read more

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First time coming here, but overall a good experience. I got my wife some flowers for our anniversary. I usually get flowers from the grocery store, but wanted better quality flowers. I was not disappointment, the flowers were beautiful and stayed looking good for several days. read more

Beware, dont order anything for Valentine's day! My husband who was out of town wanted to sent me an orchid for our special day! First, it came one day late and absolutely no sign of Valentine's day, no nice wrapping, no extra heart decorations, guess what this costed over $70 delivery included. See photo below! I wished I had read Yelp before suggesting this florist to my husband, trying to use local business. Don't let them spoil your special day! It's to important and unforgettable, use a florist who feels the same way! You've been forewarned! read more

Owen's Flower Shop - This what Owen's Floral sent for Valentine's day, beware! - Florists Near Me - Marietta, Georgia

Kelly did everything she said she would do for my sister's 30th Bday flowers! Fantastic job! I'm on the west coast & it's always a challenge to figure out who to use for flowers but I now have a florist I always will use for my sister. Everything I asked for, Kelly delivered, literally. I asked for autumn colors, something unique, and they were delivered in amazing time. I would like to add I called quite a few florist that had Yelp reviews & they were all done for the day & wouldn't help me out. I found Owens on a Google search with no reviews and happy I did. I highly recommend! read more

Owen's Flower Shop - 30th Bday Flowers for my sister. She loved them! - Florists Near Me - Marietta, Georgia

***Update did get a call back at 8:55am they said it was delivered at 12 pm yesterday.. so I will change to a 3 star *** Order flowers for a friend in the hospital to be delivered same day as they advertise not to mention I paid $78.. ordered at 8:28 am called to check on status of delivery which i ask for a call back with delivery status ..called at 5:53 they were closed so had to leave a message with what I later find out is the answering service .. called back at 6:23 same girl answered and I ask why I didn't receive a call back and she said they were closed and she was not in the office and couldn't tell me anything other than she left a message for someone to call me which I more than likely wouldn't get a call back till tomorrow morning .. it's now 8:23 pm and still have no clue if they were delivered read more

Wow! Working with Stacie at this flower shop absolutely blew me away- INCREDIBLE customer service! I called the shop right after 8am and my call was cheerfully received by Stacie. I explained to her why I was sending the flowers & the feeling I was hoping the recipient would have when she received them. Stacie then provided several recommendations with honesty and sincerity and we landed on something that just felt so special. She added her own personal touches and sent pictures of the arrangement, got them delivered in record time and even sent a message letting me know that they had arrived. Stacie went above and beyond. She truly made my day and that of the person who received the arrangement. Would recommend working with this shop & especially Stacie for the love and positive energy she puts into what she creates and the relationships she builds. Thank you Stacie!! read more

I ordered a beautiful funeral arrangement in December and received an arrangement with only buds, NOT ONE FLOWER WAS OPENED. I called the florist last week and the lady I spoke with said someone would call me back. No returned call to date. Sad, I guess you need to specify that you actually want flowers and not buds in your flower arrangement! I will NOT be using Owens ever again and suggest you do the same! 1000 Whitlock Ave Nw Ste 300, Marietta, GA 30064 Toll Free: 800-446-9367 Local: 770-427-5501 read more

We were desperate to find a florist to make a wristlet corsage for my grandson's prom date. All florists had stopped taking orders because it was the weekend of Mother's Day. My creative friend would make one if we brought all the necessities. Kyle at Owens's helped us enormously. With her suggestions, my friend created one. Happily he is able to give his prom date a beautiful corsage. The flowers there are beautiful! They now have a customer for life. Thank you so much Kyle. read more

Order Direct! Flowers are perfect every time from Owen's. From my 3 daughter's proms, to get well wishes, to anniversaries. The floral designer is amazing, and the quality of flowers that Owen's gets far exceeds other Florist. Do not be fooled by reviews that were ordered on line through a 'floral broker'. They assign it to shops, and you have paid double, and frequently do not get the one in the 'picture' on line. Save Owen's number and call them. For over 13 years they have Never disappointed us. read more

I've been ordering from here for a long time. I've never had any issues. The new owners are really nice and the staff in general are super helpful. Love this place! read more

Flowers were nice, smaller than anticipated for the top of the line bought. Also delivery is a joke, ordered Valentines day flowers 10 days in advance.. She finally got them at 8:45PM thanks to a neighbor.. delivery person delivered them to the wrong address... Yeah NOT happy with this florist at all... DO NOT recommend them! read more

Our family recently had 2 deaths within one week's time. I chose Owen's Florist because it was a convenient location for both services and I could stop by to personally order the flowers. I spoke to Kelly on a Thursday for a large arrangement for a viewing on the following Sunday at 3pm. My first choice was an expensive wreath and Kelly said for that price range, a standing arrangement would be a better floral display. Upon arrival at the funeral home 2:30 pm Sunday, I was shocked and dismayed to see a haphazard array of unopened, half wilted flowers. There weren't any large focal flowers either as shown on their website and in the books at store location. First thing the next day, Monday, I called Kelly to express my disappointment and requested a presentable arrangement before the funeral at 1 pm that afternoon. She told me they only had Fall colors in stock, that she had to order in the pinks and purples needed for the original order I placed on Thursday. She said they did have white ones, though. Kelly assured me that she would take care of the issue immediately. When I arrived at the funeral home Monday around noon, the only difference I could see in the arrangement was the awkward placement of 3 large white lilies in the center with the wilted flowers from the day before still there. I called Owen's Florist and spoke to Kelly again expressing their lack of correction. Instead of offering any resolution before the 1 pm funeral, she argued with me that they replaced the wilted flowers and Owen's staff saw nothing wrong with the arrangement. Her comment contradicted what she told me on the phone earlier that morning about not having pink and purple flowers available. My family member was about to be laid to rest and I had neither the time nor energy to listen to Kelly defend Owen's lack of customer service. I simply hung up the phone. No one from Owen's Florist contacted me for any follow up after I clearly stated my dissatisfaction with their service and product. read more

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My husband's sister passed away a few days ago. We wanted to get a nice floral arrangement to be delivered to the funeral home for her funeral. We found a beautiful floral arrangement on Owens website, when we got to check out, it asked for the name to be delivered to we were a little confused as there wasn't an area to put in care of. My husband called the floral shop and asked if they could kindly assist us with placing the order, so we would be sure the flowers would be delivered without any problems. The lady who answered the phone was hesitant at first and was struggling with taking a simple order (apparently the flower shop doesn't have access to their own website), we had to explain several times which arrangement we wanted. Once we finally got the order placed, we had asked for a grand total (most businesses are happy to give you this), apparently this isn't an easy procedure for this shop to do. The next day, my other sister-in-law had wanted to order flowers for her sister to be delivered in time for the funeral. Again, we went on the website to look at arrangements. My sister-in-law found one and we had proceeded to call the shop to find out if the arrangement could still be delivered. While the lady working at the flower shop indicated she couldn't get that arrangement made, she proceeded to tell my sister-in-law she had other arrangements that could work that were in the cooler and wasn't real interested in making an arrangement close to the one my sister-in-law wanted to order. We weren't asking for much and the customer service once again we received wasn't great. We ended up finding a florist closer to our home and my sister-in-law was able to pick up a beautiful arrangement for less then she would have paid at Owens. The other floral shop we went with, bent over backwards to help us and provided us top notch customer service. In this economy anyone can choose which business they want to deal business with. In our case, we decided to go elsewhere and get what we wanted and also get the treated the way a customer should be treated. Hopefully Owens Floral Shop will take a hard lesson on how to treat its customers. read more

Ordered a Valentine Days arrangement for my in-laws early on Valentine's Day and on the website it guaranteed same-day delivery. At 5:00 p.m. (much too late to order from somewhere else) I was called and informed that they couldn't deliver same day. Which might have been a little less frustrating if I had heard the word sorry or apologetic or had been warned on the website prior to ordering. Following my conversation on the phone which I tried to handle politely, I cancelled my order because of how rudely I was treated. I plan on ordering from somewhere else and having it delievered tomorrow. Quite possibly the worst experience I've ever had from a flower shop. 2 stars because the arrangement below does look good. read more

Funeral flowers were delivered and did not include roses and lilies as ordered in the picture. Owens claims visitors to another funeral prior to our deceased's removed all of those flowers from the arrangement. Ridiculous! read more

I have used Owen's Flower Shop for every occasion. From baby celebrations to funeral pieces the sweet people at Owen's have always gone above and beyond.The friendly staff makes ordering easy and the arrangements are always fresh and absolutely breathtaking. BEST shop in town by far! read more

Flowers and chocolates were order for Valentines day but they never delivered the chocolates. Called to find out why and they promised to deliver them the next day. Next day came and they still had no delivered them. I called and talked to the lady and she was extremely rude and told me that we would not be getting the chocolates and that if i wanted to leave a bad review, then that was fine with her. read more

I have never been to this physical store, but I have ordered flowers over the phone from Owen's Flower Shop. It's never fun to need same day delivery to a hospice facility, but the woman I spoke to was very knowledgeable about delivering to that specific hospice and even which flowers the staff prefer not to have in the patient rooms. I wanted to get $85 of flowers, and with the vase, tax and delivery it came out to less than $100, so I think that is pretty reasonable. read more

Owen's Flower Shop - I asked for a bright arrangement without gerbera daisys. - Florists Near Me - Marietta, Georgia

Poor- had flowers delivered recently and they were left outside in a soaking rain. No common sense- they didn't call despite having a phone # for a contact to see if anyone was home or if a delivery the next day would be better. Manager was very curt and rude when relating the incident. She did offer to redeliver flowers, but her poor attitude and reluctance to admit their mistake was a big turnoff and did not want any more of their flowers- 2 of the tulips were broken as well. read more

The store website says they do same day delivery. I ordered an anniversary gift for my girlfriend and the order was never delivered same day. I called all weekend and the number did NOT work. Then, when I finally get someone, I was told they were never opened ( go figure the website took my money for services I never received) my girlfriend never received her anniversary flowers! Yet, they say the driver delivered and someone signed. Well, looks like I bought flowers for a complete stranger and their negligence is very unprofessional. I wouldn't recommend ordering from this business to anyone! I ordered flowers 4 days ago and I haven't seen a single flower yet! read more

Terrible customer service. Send me wrong bouquet for Valentines and then tried to blame Teleflora. Tacky! Will not use them again.

I ordered flowers to be sent to my mom's work for her birthday. Not only did she never receive the flowers, but when I called to ask what happened to my order, the lady who answered the phone didn't give a damn that the order hadn't been fulfilled. There was no offer to find out what happened to the flowers, nor an offer to refund my money. I WILL not be using this florist again, nor do I recommend them! read more

I ordered a "Spring Favorites" arrangement through Teleflora on Friday afternoon for Saturday delivery. The bouquet NOT delivered on Saturday, there was no communication that there was an issue. They're closed on Sunday. I called Teleflora again on Monday to confirm delivery and ask what had happened to the Sat delivery. The agent said the shop rec'd the order too late Friday. BUT the Owens website says SAME day delivery is available, so surely an order rec'd the day before would be enough. Fortunately, I had ordered the flowers to arrive early, so they ended up making it on time for the actual birthday. BUT what was delivered was nothing like what was ordered and looked totally thrown together. The website description: "Pink roses, red tulips, yellow irises, purple hyacinth, white monte cassino asters and green button mums are arranged with oregonia and Spanish moss in a shallow terra-cotta planter." There wasn't a single tulip, iris, or hyacinth in the bunch, and it was pretty unattractive overall. I'd be okay with some substitutions, but this looked like they cleaned out the cooler and used whatever they happened to have around. Disappointing, to say the least. read more

My sister in law sent my husband and I a Christmas arrangement and the local florist was Owens' Flower Shop. We received the arrangement on Christmas Eve and I called my sister in law to thank her. She asked for us to send her a picture of it. Luckily we did, that was not the arrangement she purchased online. Ours was a little dainty arrangement and what she ordered was much larger. After inquiring with the company she used, they contacted Owens Flower Shop to let them know their customer was not happy. Dorothy from Owens then calls me to ask if I was pleased with the arrangement. I explained to her that it didn't matter whether I was pleased or not, my sister in law spent her money and it matters whether she is pleased, which she isn't. I explained to Dorothy that she needs to be speaking with my sister in law or the company she went through to order the arrangement. Dorothy made a few statements about it being up to their discretion as to how they make the arrangements and how big they can be. I wasn't interested in that part at all and felt like it was her way of trying to get out of either having another "correct" arrangement made or giving a refund to my sister in law. Just found out that the company my sister in law ordered it from told her that Ms. Dorothy doesn't want to cooperate but that they would in fact give her a refund and deal with Owens flower shop later. I most definitely would not use them myself. read more