STAY AWAY!!! I don't…read moreusually write reviews like this, but I feel like other parents deserve to know my experience. Small Talk Therapy felt far more focused on payments than on the actual progress and well-being of the children they're working with. As a parent, that's honestly heartbreaking to say. I went in hoping for support, guidance, and genuine care for my child's growth, but instead I left feeling like just another transaction. Therapy for kids should feel collaborative, compassionate, and centered around development -- not money. If you're looking for a place that truly prioritizes your child's progress and communicates with empathy, I would encourage you to do your research before choosing this clinic. This was just my experience, but it's one I wish I had known about beforehand.

Stay away. Go anywhere else if you need care for your child . This business does not work in a…read moretimely manner . Provides 0 follow up and only cares about there payments . After my son's evaluation they didn't even care to follow up on him and only pestered us about a payment even though they had yet to contact or bill the insurance company. They didn't even send the report in a timely manner telling us we'd hear back within 2 weeks but didn't even send the report to the insurance until 2 1/2 weeks later . Which my insurance has checked multiple times even with me in there office and there's no info or updates on there side from this company . It is nearly impossible to get ahold of anyone in this office and when you do they're the least helpful , knowledgeable or caring.

The team is amazing they do there best to teach your kid to be better there always smiling and…read morealways giving I love them so much and my 5 year old loves her teacher mrs kamille she's always fun and teaching her to be better

A referral for speech therapy for my son was sent to this office nearly two months ago, and I have…read moreyet to hear from anyone. I have tried multiple times to follow up, but the office never answers the phone and voicemails are not returned. When families are seeking services for their children, timely communication is essential. Unfortunately, that has not been the experience here. If you are looking for a responsive office that prioritizes helping your child, you may want to consider other options.

I had deviated septum surgery recently with Dr. Amoils. My breathing was awful at night ,I was…read morelosing oxygen and getting terrible sleep for the past year.After 2 sleep studies Dr. Amoils looked In my nose and was positive that I had a deviated septum and surgery would help. Surgery was so much easier than expected! He did such a great job I felt NO pain afterwards..I didn't even take 1 Tylenol. I had no nausea no bruising..I had tons of energy 3 hours after surgery. He also did my son's tonsillectomy 2 years ago..(my son ate an entire hamburger 2 hours after tonsillectomy and adenoids surgery) This shows some surgical skills Thank you Dr. Amoils at SCENT Valencia

Co-payment of $250 in the office prior to seeing the doctor--not sure how and why? Received the…read morebill for $280, that said I have $0 copayment that was maid. Very unethical practices, still trying to sort this out, but sorry I'm not paying double for a 10 min visit that did not resolve my problem

I cannot praise this place enough! Especially, in their new facilities. Wow- it's amazing and well…read moreworth the wait. Clean, well laid out, large and so much fun! I had two children that started in January of 2019. One child only needed OT for 6 months and I cannot tell you how amazing Shannon and the entire staff was to not only myself, but both children. Kind, thoughtful and understanding of both their individual abilities and needs. My second child is nearing the end of his feeding therapy. He went from eating five foods- to more than I can list! Carolyn is his therapist and we all love her like family. Very supportive and understanding- even when I wanted to give up! Other therapists at McRory have been so approachable and been so kind and friendly- always greeting me and the children. And not just to my family- other families. And the families are all so sweet and understanding there. It's like going home to a safe place. No judging and side eyes- just love, laughter and community. The facilities are very clean- and if there is a random flu or bug, they scrub that place down daily for weeks and months! It's a safe environment for everyone. And such a fun place to be! My kids love going there and I'm so thankful for their staff. Hands down- no other place I could imagine sending my children. If you are looking for a friendly and talented therapist/services, mcrory is the only place I would recommend.

I was contemplating on writing this review, because of the fact that my son is not enrolled in…read moreservices at this facility. However, my interaction with their administrative staff this morning left me wondering how many other parents/families experience the same interaction I had. I hate to leave businesses these type of reviews, but here my experience goes! I placed my son on the wait list several months ago after reading all of the wonderful Yelp reviews and this being so close to home. As we all know, there is such a high demand for speech services, so I was extremely glad that I was able to even place him on their wait list. Well, today I received a call from their facility. I was given the option of enrolling my son into two sessions (Thursday in the afternoon and Friday at 8am). I do understand that I selected the open availability selection, but seriously, 8am? That's the time I start work. Anyway, I didn't mention that to the admin lady. I asked her if I can give her a call back in five minutes. She proceeds to tell me, "I mean, I'm going down the list of parents who stated they have an open availability spot, so you can call me back, but this is a first come first serve type of spot." Or whatever she said at the end. Then she stated, "Open availability means you can come at anytime." Now, this irritated me because why would you try to be condescending? I also needed to consult the time with my husband given we work two different schedules and needing to confirm Friday at 8am would work for him. I would've also had to notify my supervisor who is extremely supportive. But, after she stated that I gave an attitude back and told her to remove my son from the waitlist then I hung up. I'm very disappointed given I felt this could've worked if she would've allowed me to confirm scheduling with 1. My husband and 2. My employer, however there wasn't much grace there which resulted in how the conversation ended. I hope your experience is better than mine! Good luck to all the parents trying to enroll their children in services.

I feel so lucky we found on our path Progressive Steps. My son does Ot, social, speech and…read moredevelopmental therapy with them and ALL the therapists are AMAZING! Sheryl, the coordinator, is always available to help us with anything we need. I see my son doing every day better and better and with them I'm learning too how to talk to him in a way that he can better understand. He is happier then ever! If you are looking for good therapists to help your kid you want to have them!

I am extremely disappointed with how this therapy facility handled a situation that was completely…read moreoutside of my control. I had to cancel my appointment approximately an hour and a half before the scheduled session because I received a call from my son's school informing me that he was not feeling well and needed to be picked up immediately. As any parent knows, illnesses and emergencies do not happen on a schedule. Children can become sick at any time, and sometimes there is simply no way to provide additional notice. Despite explaining the situation, I was still charged a $50 cancellation fee. When I spoke with the bookkeeper, Gladys, there was no willingness to consider the circumstances or show any flexibility. I was told that the fee could not be waived or reimbursed, regardless of the reason. What makes this especially disappointing is that this is a facility that works with children, including autistic children. Families caring for children with special needs often face unexpected challenges, illnesses, sensory overload, and meltdowns that cannot always be predicted within a strict cancellation window. I would expect a therapy center serving these families to show more understanding and compassion. Unfortunately, this experience left me feeling like the policy mattered more than the well-being of the children and families they serve. Rather than feeling supported, I felt like just another number being charged a fee. As a result, today was my last session with this facility. I will be taking my business elsewhere to a therapy provider that values families, understands real-life circumstances, and prioritizes children over profits. I hope management takes the time to reconsider how situations involving sick children and family emergencies are handled in the future

My nephew is in the Progressive Steps Program, and it has been an amazing experience for our…read morefamily. The program provides therapy for child development, including OT and speech therapy, and it has truly helped my nephew so much. When he first started the program, he didn't speak a single word. Now he is talking a lot more and is able to express himself, which has been incredible to see. The progress he has made shows how much care and effort the team puts into helping every child grow and develop. We also attend a group class once a week, and it's wonderful. It's a great opportunity for the kids to interact, learn together, and continue building their skills in a supportive environment. The teachers, Stephanie and Justin, are the best. They are patient, kind, and truly dedicated to helping the children succeed. I honestly love all the teachers there -- they create such a warm and positive place for the kids. I highly recommend the Progressive Steps Program to any family with children who may be experiencing developmental delays. It's a truly special place that helps children find their voice and reach their potential.

I am extremely disappointed with how this therapy facility handled a situation that was completely…read moreoutside of my control. I had to cancel my appointment approximately an hour and a half before the scheduled session because I received a call from my son's school informing me that he was not feeling well and needed to be picked up immediately. As any parent knows, illnesses and emergencies do not happen on a schedule. Children can become sick at any time, and sometimes there is simply no way to provide additional notice. Despite explaining the situation, I was still charged a $50 cancellation fee. When I spoke with the bookkeeper, Gladys, there was no willingness to consider the circumstances or show any flexibility. I was told that the fee could not be waived or reimbursed, regardless of the reason. What makes this especially disappointing is that this is a facility that works with children, including autistic children. Families caring for children with special needs often face unexpected challenges, illnesses, sensory overload, and meltdowns that cannot always be predicted within a strict cancellation window. I would expect a therapy center serving these families to show more understanding and compassion. Unfortunately, this experience left me feeling like the policy mattered more than the well-being of the children and families they serve. Rather than feeling supported, I felt like just another number being charged a fee. As a result, today was my last session with this facility. I will be taking my business elsewhere to a therapy provider that values families, understands real-life circumstances, and prioritizes children over profits. I hope management takes the time to reconsider how situations involving sick children and family emergencies are handled in the future.

I'm blown away by the staff, facility, superior service & high level of care. I'm so grateful my…read morephysician referred me. I'm excited for my next appointment & my journey to recovery.

Theracare Physical Therapy on Lyons Ave is outstanding. The facility is clean, welcoming, and…read morewell-organized, which makes a big difference when you're healing. Joey is exceptional--knowledgeable, kind, and really attentive to individual needs. He takes the time to explain everything and customizes each session to make real progress. The rest of the team is equally supportive and professional. I always felt encouraged and cared for. Highly recommend this place if you want expert care in a positive environment.