I am extremely disappointed with how this therapy facility handled a situation that was completely…read moreoutside of my control. I had to cancel my appointment approximately an hour and a half before the scheduled session because I received a call from my son's school informing me that he was not feeling well and needed to be picked up immediately. As any parent knows, illnesses and emergencies do not happen on a schedule. Children can become sick at any time, and sometimes there is simply no way to provide additional notice. Despite explaining the situation, I was still charged a $50 cancellation fee. When I spoke with the bookkeeper, Gladys, there was no willingness to consider the circumstances or show any flexibility. I was told that the fee could not be waived or reimbursed, regardless of the reason. What makes this especially disappointing is that this is a facility that works with children, including autistic children. Families caring for children with special needs often face unexpected challenges, illnesses, sensory overload, and meltdowns that cannot always be predicted within a strict cancellation window. I would expect a therapy center serving these families to show more understanding and compassion. Unfortunately, this experience left me feeling like the policy mattered more than the well-being of the children and families they serve. Rather than feeling supported, I felt like just another number being charged a fee. As a result, today was my last session with this facility. I will be taking my business elsewhere to a therapy provider that values families, understands real-life circumstances, and prioritizes children over profits. I hope management takes the time to reconsider how situations involving sick children and family emergencies are handled in the future

I feel so lucky we found on our path Progressive Steps. My son does Ot, social, speech and…read moredevelopmental therapy with them and ALL the therapists are AMAZING! Sheryl, the coordinator, is always available to help us with anything we need. I see my son doing every day better and better and with them I'm learning too how to talk to him in a way that he can better understand. He is happier then ever! If you are looking for good therapists to help your kid you want to have them!

After my total knee replacement I started coming to Kinetix. I am a 66 yr old overweight woman…read moredetermined to not mess this up . Jeremy and Jordan have worked with me for the last 4 1/2 months. They are so kind and encouraging. My recovery has been greatly aided by their helpfulness and focus The thought of going to PT was initially uncomfortable but they have made me feel so welcome. They congratulate me on my efforts while challenging me to do more. I am so grateful that these wonderful people have taken such good care of me.

Do NOT go here. This is the worst billing department I have ever worked with. I am over a year into…read moresorting out a bill. Never got anything in the mail. I paid, collections keeps calling me, they don't update them and they never call you back even tho their automation says they will in 24 hrs. Even collections says they get this complaint a lot with this company. I would NEVER recommend this place to anyone solely for this. It doesn't matter if you have good PTs if the billing department is insane if you have any issues. Go somewhere else.

I am extremely disappointed with how this therapy facility handled a situation that was completely…read moreoutside of my control. I had to cancel my appointment approximately an hour and a half before the scheduled session because I received a call from my son's school informing me that he was not feeling well and needed to be picked up immediately. As any parent knows, illnesses and emergencies do not happen on a schedule. Children can become sick at any time, and sometimes there is simply no way to provide additional notice. Despite explaining the situation, I was still charged a $50 cancellation fee. When I spoke with the bookkeeper, Gladys, there was no willingness to consider the circumstances or show any flexibility. I was told that the fee could not be waived or reimbursed, regardless of the reason. What makes this especially disappointing is that this is a facility that works with children, including autistic children. Families caring for children with special needs often face unexpected challenges, illnesses, sensory overload, and meltdowns that cannot always be predicted within a strict cancellation window. I would expect a therapy center serving these families to show more understanding and compassion. Unfortunately, this experience left me feeling like the policy mattered more than the well-being of the children and families they serve. Rather than feeling supported, I felt like just another number being charged a fee. As a result, today was my last session with this facility. I will be taking my business elsewhere to a therapy provider that values families, understands real-life circumstances, and prioritizes children over profits. I hope management takes the time to reconsider how situations involving sick children and family emergencies are handled in the future.

My nephew is in the Progressive Steps Program, and it has been an amazing experience for our…read morefamily. The program provides therapy for child development, including OT and speech therapy, and it has truly helped my nephew so much. When he first started the program, he didn't speak a single word. Now he is talking a lot more and is able to express himself, which has been incredible to see. The progress he has made shows how much care and effort the team puts into helping every child grow and develop. We also attend a group class once a week, and it's wonderful. It's a great opportunity for the kids to interact, learn together, and continue building their skills in a supportive environment. The teachers, Stephanie and Justin, are the best. They are patient, kind, and truly dedicated to helping the children succeed. I honestly love all the teachers there -- they create such a warm and positive place for the kids. I highly recommend the Progressive Steps Program to any family with children who may be experiencing developmental delays. It's a truly special place that helps children find their voice and reach their potential.

Excellent caring staff. Really one of the few medical facilities I have visited.I always look…read moreforward to coming in! I always leave feeling great!

I love this place because it's so pleasant!!! Pleasant office space, music and the highly…read moreattentive and professional staff. I receive a parafin and tens units plus heat; Ultrasound on fingers and wrist, both sides; Then a very good nassage of my hands and upper back of neck, emphasizing my stiff muscles and knots. Imo, the therapy received produced 80% improvement in my finger stiffness and wrist weaknesses. Also improved my stiff neck muscles at least 50%. Highly recommend!!

I had Carpal tunnel and trigger finger surgery. I am having therapy done at Vosa. Therapist Arpa is…read morevery knowledgeable consistently outstanding, exceeding my expectations at every visit. I am completely impressed with Arpa's professionalism and friendliness. You could tell she loves her job and makes sure you are getting the therapy needed. I highly recommend Vosa.

I had Carpal tunnel and De Quervain's surgery on both my hands and started therapy here. I am still…read moreundergoing therapy and love coming here. Therapist Danielle has been amazing In treating me and her assistant Daniela are both very welcoming and knowledgeable. It is always relaxing coming and welcomed each time. I never leave disappointed and hope to continue my therapy here. Definitely both are very professional and amazing. Vose Hand Therapy is the place to go here in Valencia!!!!

I'm very thankful for the care I received from Daniel, Denice, and the entire team. From the start,…read morethey created an environment that felt both professional and genuinely caring. Recovering from back issues can be physically and emotionally draining, and their warmth, encouragement, and expertise have made a tremendous difference in my progress. Daniel has been especially proactive and considerate in customizing stretches and exercises to rebuild my strength and mobility. It's obvious that he truly cares about finding the best approach for each patient, and I always felt supported and listened to throughout the process. Denice has also been wonderfully kind, attentive, and encouraging every step of the way. What stands out most about this practice is not just the high level of professional knowledge but the human touch behind it. Everyone on staff treats patients with patience, respect, and genuine kindness, and that care shows in everything they do. I'm truly grateful for all their help and wholeheartedly recommend them to anyone looking for excellent physical therapy.

4/23/2026: Mom started coming to this beautiful facility for PT because Medicare pressed the pause…read morebutton on Home Health Care PT visits.. and I'm not mad! It's her 4th visit and I feel like she is getting more benefit than she did from 4 months of in-home PT. No shade thrown on the therapist, he was fantastic! I just think the more formal environment of the facility makes a difference, and her DPT Daniel has a great rapport with her. He doesn't assume that at 94 she isn't capable and he raises the bar for her ~ and she's motivated to meet the bar! I'm perfectly happy to continue bringing her in for her workouts to discover her inner ninja!

I can not give them enough stars! I came to them 3 months after my husband passed as I had to put…read moreoff surgery on my wrist to be his caretaker. I was in tremendous pain. The staff there not only healed my wrist and made it functional again, they helped mend my heart. David takes a holistic approach and really understood this unusual surgery I had. Everyone there is warm, welcoming and very professional. Its a very comforting place to be. I will forever be greatful to David for his expertise and care! Yesterday I got to ring the bell!

Always professional and friendly. This place has always helped me and has saved my hands and my…read moreentire body! I cannot thank these people enough for all their hard work and dedication to us patients. THANK YOU!!!!

I just tried calling and spoke to a very rude front desk receptionist. She didn't want to ask…read morearound the office is a surgeon performed a specific type of surgery so she just said I had to come in and see a doctor. She then proceeded to hang up on me.

I have been getting single shot Durolane injections in both of my knees every 6 months. It seems to…read morework really well. Booked an appointment more than 2-weeks ago for my next shots. Arrived yesterday to learn that they no longer carry Durolane. Nobody bothered to call and tell me, at any time during the 2-weeks I was waiting for my office visit, that they no longer used Durolane. Instead they tried a bait and switch for another product. Why on earth would I want to go from 2 Durolane shots (one in each knee) and switch to a product that requires up to 10 shots for the same effect. Greatly, increasing my risk factor for something going wrong. Why? Because they can charge my insurance for 10 visits instead of just one! This is about them making money - not my well being!