As a long time behavioral center for my friend's child, she is truly grateful for the exceptional…read moreABA therapy services provided by ERA. From the moment she began, the entire team has shown professionalism, empathy, and dedication to her child's growth and success. The therapists take the time to understand each child's unique needs and create personalized treatment plans that deliver real results. They communicate progress clearly, provide helpful feedback for at-home support, The center is clean, structured, and designed to make children feel comfortable and engaged. Since starting ABA therapy, my friend has seen incredible improvements in her child's communication, behavior, and overall confidence. I highly recommend ERA to any family seeking high-quality ABA therapy with a team that genuinely cares about every child's development and well-being. I have always referred ERA to family and friends who are in need of behavioral therapy.

I've had such a positive experience with ERA, the staff are all really friendly and so incredible…read moreat what they do. I wouldn't go with anyone else when it comes to ABA. You can really see the love they have for all the kids they work with.

I was contemplating on writing this review, because of the fact that my son is not enrolled in…read moreservices at this facility. However, my interaction with their administrative staff this morning left me wondering how many other parents/families experience the same interaction I had. I hate to leave businesses these type of reviews, but here my experience goes! I placed my son on the wait list several months ago after reading all of the wonderful Yelp reviews and this being so close to home. As we all know, there is such a high demand for speech services, so I was extremely glad that I was able to even place him on their wait list. Well, today I received a call from their facility. I was given the option of enrolling my son into two sessions (Thursday in the afternoon and Friday at 8am). I do understand that I selected the open availability selection, but seriously, 8am? That's the time I start work. Anyway, I didn't mention that to the admin lady. I asked her if I can give her a call back in five minutes. She proceeds to tell me, "I mean, I'm going down the list of parents who stated they have an open availability spot, so you can call me back, but this is a first come first serve type of spot." Or whatever she said at the end. Then she stated, "Open availability means you can come at anytime." Now, this irritated me because why would you try to be condescending? I also needed to consult the time with my husband given we work two different schedules and needing to confirm Friday at 8am would work for him. I would've also had to notify my supervisor who is extremely supportive. But, after she stated that I gave an attitude back and told her to remove my son from the waitlist then I hung up. I'm very disappointed given I felt this could've worked if she would've allowed me to confirm scheduling with 1. My husband and 2. My employer, however there wasn't much grace there which resulted in how the conversation ended. I hope your experience is better than mine! Good luck to all the parents trying to enroll their children in services.

Fantastic group of therapists, one on one care with your child. My wife and I have been very…read morepleased with the results and progress our son has made with this program. I highly recommend it to anyone who has a child with developmental delays.

I am extremely disappointed with how this therapy facility handled a situation that was completely…read moreoutside of my control. I had to cancel my appointment approximately an hour and a half before the scheduled session because I received a call from my son's school informing me that he was not feeling well and needed to be picked up immediately. As any parent knows, illnesses and emergencies do not happen on a schedule. Children can become sick at any time, and sometimes there is simply no way to provide additional notice. Despite explaining the situation, I was still charged a $50 cancellation fee. When I spoke with the bookkeeper, Gladys, there was no willingness to consider the circumstances or show any flexibility. I was told that the fee could not be waived or reimbursed, regardless of the reason. What makes this especially disappointing is that this is a facility that works with children, including autistic children. Families caring for children with special needs often face unexpected challenges, illnesses, sensory overload, and meltdowns that cannot always be predicted within a strict cancellation window. I would expect a therapy center serving these families to show more understanding and compassion. Unfortunately, this experience left me feeling like the policy mattered more than the well-being of the children and families they serve. Rather than feeling supported, I felt like just another number being charged a fee. As a result, today was my last session with this facility. I will be taking my business elsewhere to a therapy provider that values families, understands real-life circumstances, and prioritizes children over profits. I hope management takes the time to reconsider how situations involving sick children and family emergencies are handled in the future

I feel so lucky we found on our path Progressive Steps. My son does Ot, social, speech and…read moredevelopmental therapy with them and ALL the therapists are AMAZING! Sheryl, the coordinator, is always available to help us with anything we need. I see my son doing every day better and better and with them I'm learning too how to talk to him in a way that he can better understand. He is happier then ever! If you are looking for good therapists to help your kid you want to have them!

I have seen received care from various therapists over ten years at Valencia Relationship Institute…read moreand they've all been exceptional. My most recent therapist Gina Collins encouraged me to try EMDR therapy the last 2 years and this form of care completely transformed my therapy experience and alleviated some deeply rooted trauma, some of which I wasn't aware I was harboring. I'm so grateful for all of the staff and their support with scheduling, rescheduling and matching me with my care team. I cannot not recommend the therapist at Valencia Relationship Institute enough, they are qualified, professional, encouraging and accessible with in person and telehealth.

I have nothing but great and amazing things to say about VRI . I am a first responder and it's so…read morehard to find a practice that is culturally competent and that is prompt to get you help . I am so thankful for the growth I have had seeing their clinicians . Also being able to find a therapist fast that is good to help out a first responder is very tough and they always come through . They're very flexible since our schedules are sometimes very hectic . They always try their best to accommodate our insurance and make sure that we are well taken care of . I truly never knew how much growth I could have going to therapy since I had different experiences outside of VRI . I am very thankful for them and their staff , if you are looking to find an amazing therapist give them a shot .

I am extremely disappointed with how this therapy facility handled a situation that was completely…read moreoutside of my control. I had to cancel my appointment approximately an hour and a half before the scheduled session because I received a call from my son's school informing me that he was not feeling well and needed to be picked up immediately. As any parent knows, illnesses and emergencies do not happen on a schedule. Children can become sick at any time, and sometimes there is simply no way to provide additional notice. Despite explaining the situation, I was still charged a $50 cancellation fee. When I spoke with the bookkeeper, Gladys, there was no willingness to consider the circumstances or show any flexibility. I was told that the fee could not be waived or reimbursed, regardless of the reason. What makes this especially disappointing is that this is a facility that works with children, including autistic children. Families caring for children with special needs often face unexpected challenges, illnesses, sensory overload, and meltdowns that cannot always be predicted within a strict cancellation window. I would expect a therapy center serving these families to show more understanding and compassion. Unfortunately, this experience left me feeling like the policy mattered more than the well-being of the children and families they serve. Rather than feeling supported, I felt like just another number being charged a fee. As a result, today was my last session with this facility. I will be taking my business elsewhere to a therapy provider that values families, understands real-life circumstances, and prioritizes children over profits. I hope management takes the time to reconsider how situations involving sick children and family emergencies are handled in the future.

My nephew is in the Progressive Steps Program, and it has been an amazing experience for our…read morefamily. The program provides therapy for child development, including OT and speech therapy, and it has truly helped my nephew so much. When he first started the program, he didn't speak a single word. Now he is talking a lot more and is able to express himself, which has been incredible to see. The progress he has made shows how much care and effort the team puts into helping every child grow and develop. We also attend a group class once a week, and it's wonderful. It's a great opportunity for the kids to interact, learn together, and continue building their skills in a supportive environment. The teachers, Stephanie and Justin, are the best. They are patient, kind, and truly dedicated to helping the children succeed. I honestly love all the teachers there -- they create such a warm and positive place for the kids. I highly recommend the Progressive Steps Program to any family with children who may be experiencing developmental delays. It's a truly special place that helps children find their voice and reach their potential.

We found our sons school based therapist when he was in junior high.. She is with a group now, and…read morewe jump at the chance for our son to see again. Cybrina connected with him before and she was surprise to see him again! We're so excited to have our son seeing her again. She really made a difference with him.

After my total knee replacement I started coming to Kinetix. I am a 66 yr old overweight woman…read moredetermined to not mess this up . Jeremy and Jordan have worked with me for the last 4 1/2 months. They are so kind and encouraging. My recovery has been greatly aided by their helpfulness and focus The thought of going to PT was initially uncomfortable but they have made me feel so welcome. They congratulate me on my efforts while challenging me to do more. I am so grateful that these wonderful people have taken such good care of me.

Do NOT go here. This is the worst billing department I have ever worked with. I am over a year into…read moresorting out a bill. Never got anything in the mail. I paid, collections keeps calling me, they don't update them and they never call you back even tho their automation says they will in 24 hrs. Even collections says they get this complaint a lot with this company. I would NEVER recommend this place to anyone solely for this. It doesn't matter if you have good PTs if the billing department is insane if you have any issues. Go somewhere else.

Dr. Navizadeh is great doctor!! He delivered my baby girl in June! He was kind and had a wonderful…read morebedside manner. I also absolutely loved the front office, especially Sonia!! She was the one that helped me get set up when I came all flustered for my first appointment. At every appointment she went above and beyond to be helpful!! I'm honestly sad I won't get to see her at least once a month anymore!!

Sabrina in billing was so understanding with my situation and helped me understand with my…read moreinsurance on the a 3way why I had a bill Once she explained into detail I finally understood! Thank you!