We had our carpet cleaned today. After using other companies the last two times we finally have a really clean carpet. It is absolutely beautiful in every room. We will use Oxy Fresh every time now moving forward. The picture I've attached is the area going from our kitchen into the dining room and it was really dirty. I did not expect all of the stains to come out but they did! read more

Oxi Fresh Carpet Cleaning - This is the area going from our kitchen into our dining room. I was very surprised all of the dirt and stains came out. - Carpet Cleaning Near Me

Our carpet needed cleaning and we are new to the area so I found them here on Yelp. The quote came quickly (for a reasonable price) and an appointment was made. They arrived promptly and went right to work. Our wall to wall carpet is now fresh and clean. We will definitely be using them again! read more

Oxi Fresh Carpet Cleaning - Carpet all cleaned - Carpet Cleaning Near Me

I have used this company for years and it has been hit or miss depending on who cleans your carpet. But it's either they did an awesome job or that it's passable. This time around, the guy came and did something for 20min from start to finish and said he was done asking for $125 (originally quoted $275) saying he couldn't get the spots out. I don't think he even tried. I called the company to let them know the next day and was told someone else was going to come out to redo the job. He came and I guess he did some spot treatments?There was no difference. If this was the level of cleaning I needed I could have done it myself. It's safe to say, I will not be using the company again. read more

Unfortunately oxifresh was a complete failure. I called and scheduled an appointment. I told the operator that I'm not currently residing in the house and if I could pay on the phone. She said no, someone will call me after carpets are cleaned. I left instructions for the lockbox. On the day of carpet cleaning, they cancelled the appointment saying someone has to be at the house. Micheal was the one I talked on the phone. Very unfriendly and no care for his job. read more

Lowell cleaned my carpets today. He was a friendly professional. He explained the process and the product thoroughly. Reasonable prices. Our carpets are old and have been neglected. I was very pleased with the results! I would definitely recommend. read more

I ordered this service for my office and ran into 3 problems: 1. It does NOT dry in 2 hours like they said. It is a very warm dry day out and it's been 4 hours and my carpet is still quite damp. 2. The owner tried to over charge me. When I first made the appointment I asked how much to get a rug cleaned and told them I just wanted a quote, not the work done. I decided against it, but after cleaning my carpets, Lowell tried to charge me the price as if he'd cleaned my rug too! I called the company office to check and sure enough, he was trying to have me pay for work he didnt do. Not cool. 3. I learned after the fact, that in order for this type of cleaning process to work, you have to vaccuum up the dirt that has adheared to the propel glycol substance. They failed to explain this to me when I ordered the service and I L i'mwasn't prepared for this extra step. I expected the job to be complete once the cleaners came and went. Lowell said I was making a bigger deal out of it than it was, but I have clients with allergies and need the floors fully cleaned, which is only done when vacuumed. Im currently sitting outside my office still,l watching the sun set, waiting for the carpet to dry so I can vacuum and get all my stuff moved back in. read more

I thought I'd give this company a try. I'm all for helping out new businesses. Absolutely horrible!!! I paid over $300 to get all my carpets clean and they are still a mess!! My husband and I even went as far as moving stuff out of the rooms to make it easier for them. NOTHING got moved!!!! Not even a light coffee table. He went around all my furniture we didn't move!!!!!! They asked about stains. They even said they could get normal foot traffic up. Nope!!! Ugly stains still here!!! You can see where they cleaned and where they didn't. We are now in the process of finding someone to clean up their mess. When I called to complain, they said they would send another person back out free of charge. Um, no thank you. For the price I paid I could have rented a machine and did my whole house for way less mon read more

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They responded almost immediately to my request for quote. We agreed on a price and set a date for service within a couple of days. We were absolutely delighted with the professionalism and the expertise of John's work. Our carpet is really, really clean now. Such a huge difference in the whole house. Thank you Oxi Fresh!! We will be calling you back soon! read more

We needed someone knowledgeable in removing pet odors from a recently purchased home. After calling several businesses Oxi Fresh was the only company who spoke specifically about how they deal with pet odors. RP was on time and very thorough. He explained my options for removing odors and sanitizing. He used very little water so the carpets dried quickly. He was very pleasant and I felt comfortable being in the home alone with him. He was honest and forthright. The carpets both looked great and smelled great when he left. I highly recommend this company. read more

On time and cleaned my couch, carpet and chair-pretty good, except the couch was a Drippy - should have extracted more-I blotted it and left a towel on the floor to catch the drips read more

RP of Oxi Fresh of Wine Country did a great job of restoring our carpets to pre-Holiday cleanliness on Jan. 11th, 2022. This is the second time we have used this cleaning service. Highly recommend them. read more

If I could give zero stars, I would. Support a different reputable business. This company doesn't have any respect or regard for your time. Also doesn't have anyone to communicate with locally, when you call the local number you are directed to a national call center. At 20 minutes past appointment time I called to see what the ETA would be. Call center said they were unable to get ahold of our technician and asked me to call back in 20 or 30 minutes. So I waited, when they still didn't show up (50 min past appointment time) I called again. this time they said they were sorry but the technician was unable to work today and that she was supposed to call and let me know. She did not do so. A call or email from the company to reschedule would have been the appropriate thing to do in this situation. However they trusted their flakey technician to handle that which she did not. Not a good reflection of your local franchise or your company in general. In preparation for your company to do the service we scheduled you for, the bedrooms were completely emptied of their contents and furniture. Now that you didn't show we will have to move the furniture back in so there is a place to sleep, and we will live with the house in disarray until we can hire someone to do the job we thought we hired you to do. read more

Using Yelp I requested a quote to have two bedrooms and a total of 26 steps in my home cleaned. Oxi fresh carpet responded within 10 minutes of my request, provided me a very reasonable quote. The next day RP the technician arrived promptly at the scheduled time. I walked him through my home and showed him the problem areas which I wanted to be cleaned. He explained to me the cleaning process and was very transparent with the results I would be expecting. He informed me the quote I was provided the day prior was in fact the price for the service and there were no hidden costs or fees. From a customer service standpoint to quality of work I was satisfied with the entire experience. In the future I will definitely work with RP again for any carpet cleaning needs! read more

Had amazing service by Marie ( Unsure of his name ) he was nothing but friendly, professional, and nice! He did an amazing job on my carpets. Will defiantly use this service again. read more

From a customer service perspective, Lowell was very professional and on time and did our 5 bedrooms in an hour. Everything was great and no issues with him providing what we ordered. Carpets seemed to dry within a couple of hours with the exception of a few high traffic spots which Lowell did a couple extra times so it took a bit longer to dry. As for the results, meets expectations. The carpet is 9 year old, neutral and not high end. I think he did the best he could do and I'm satisfied. Honest guy and a good experience. read more

Had our carpets looking and smelling amazing! Would definitely hire again if I needed their services. The stairs are difficult to keep clean (dogs and children everywhere in my house lol) so it was great to see them looking nice again. Overall good experience and really kind and courteous gentleman providing the service! read more

Lots of stains, some pretty dark, and I had no idea what they were from (renters). I paid extra for the stain removal package Oxi Fresh Carpet Cleaning offers and I'm pleased to say that all the stains came out. Jaidan was on time, the service was reasonably priced, and he did a great job. The nice thing is, they were easy to schedule and had availability on weekends. I will use them again next time I need to clean the carpets. read more

Highly recommended! Good/quick communication, was able to get an appointment in less than 24 hours, they were on time, work fast and cleaned up our totally trashed carpets. Some stains I thought would be impossible but they were ALL gone. Great service. read more

Lowell did an excellent job and was great to talk with. I learned a lot about the Oxi Fresh carpet cleaning style. My carpet looks great and smells fresh. I love how fast the carpet dried. read more

Refused to dothe job said i needed a steamer when they clearly state they dont use a steameri

Had a scheduled appointment today at 8 to get my carpet cleaned before my Mom comes into town. At 8:30, I call to see if the technician needs help finding my house. Owner calls back, apologizing that he gave her the week off to go to Tahoe. ??? It's not rocket science to check the schedule to make sure there are no appointments before you do something like that. And of course, there's no one else available to come and he can't fit me in within the next two days. Why bother making an appointment?! No accountability or responsibility. It must be nice. Everyone makes mistakes, but the half-hearted, oh sheesh there's nothing we can do for you, is why they get a one-star review. read more

Quick response, excellent work on carpet, rug, and upholstery. Very professional and nice to work with!!

If you are shopping prices- this is the winner! Excellent service and the best price around. Lowell was very friendly and works super efficiently. I would definitely utilize his services in the future, I'm very happy with my choice and how amazing my couch looks! read more

Lowell was right on time. He was very nice super professional. We talked about what my expectations were prior to him starting his work. He explained what he would be able to accomplish with the condition of my carpets. We had some pretty bad stains from our dog who has passed and some glue stains. He got all the glue out which I was super happy with and over all the carpets look clean(er). The product he uses is green another plus for me. We have 2 dogs still. They carpets were slightly wet - dry in about 1 hour. No odor - yay!! Now the con : the big black stain in the high traffic area did not come out once it was dry. Kinda bummed about that. read more

I recently hired this company to clean my carpets. The man was here on time, got to work in cleaning two chairs and 5 rooms, 3 partial rooms as we told him not to move the boxes in two rooms as they were storage as they were never moved since we moved in, and the bed and dresser in the other. In the Living room and Dining room he said he was not allowed to move the couch ok fine but the only things he moved were the two chairs he cleaned, and not very well. Not the coffee tables or rocker in the corner, not the dining table in the dining room. When he finished the job 80% of the stains were still visible, he said they would probably come out if he came back in 6 months. I paid over 3 hundred Dollars for this service. Because the carpets did not look clean, we hired another person to come in and steam clean the same areas when was finished the carpet stains were gone and the carpets looked new. From what I saw with Oxi Fresh there no extraction method to their cleaning, all they did was spray the Carpets and use a rotating brushing machine on them and call it a good day I would never recommend Oxi Fresh Carpet Cleaning to anyone. read more

Sketchy Strange encounter. Darrell arrived an hour late. I had to call and see if they were coming. He said he couldn't get his vehicle up the driveway. So he walked up. Asked me for the gate code rather than open the walking gate. Came with a clip board to "assess the work." Said he couldn't clean the couch because it was stained and it was cotton. Looked at another piece of upholstery and said it was too dirty. I thought to myself,"that's why I called an upholstery cleaner. " He then asked some questions about the property where I live and then left. Feeling dismayed, I went and got some Dry Cleaners Secret and cleaned all the stains from the chair, without any problem. Then I took the cushions from the couch to the dry cleaner. He said,"this is what I do. They will be ready on Tuesday." Very weird encounter. Will not call them ever again. read more

Oxi fresh carpet cleaning was a little tricky to get scheduled, but once the appointment was set, the service was phenomenal. Lowell came, was super friendly and knowledgeable about carpets. Did a great job. Thank you! read more

A gentleman named R.P. came to my home and did a throughout cleaning. I had checked around for pricing they where the best.

I didn't see the job, but others said it was fine. Thanks for taking it on last minute, Lowell!

I am very happy with the results. Marcus Johnson (mja015) was awesome. Yes, I paid more than was planned online initially, I kind of planned this knowing my carpets needs a lot of help; but he was very honest about the whole process. He told me that not every stain would be gone, but it will look a lot better than it does. Final results confirm his claims. The carpets looked so much better than before. I know my carpets are old (2005); I tried to keep them clean with my own shampooer. I had short time relief, but the stains would always come back. I think mostly because the gallons of water used. The soaked carpet only stored the stains underneath. After time, the carpet reverted to the same dirty carpet that I tried to clean. I had a mailer offering an alternative to carpet cleaning with an amazing price. I was not sure what the process was, but I just wanted my carpets cleaned. Once Marcus arrived, he explained to me the process, which required no water. I was a little apprehensive, but let him proceed. It took like 2.5 hours and the carpets looked great. After he was done I left for the evening to a family BBQ. I returned later, the carpets looked great. They were dry. I am very happy with this service! read more

I moved out of a 2 story townhouse that needed carpet cleaning before moving out so I gave them a call. Oxi Fresh cleaned the carpet so well it looked even better than when we moved in. They are really professional and prompt. Definitely recommend this place for carpet cleaning. The price is really reasonable too! read more

I normally don't write reviews and I normally don't get excited about having my carpets cleaned, but this company was exceptional! I have had my carpets cleaned 2 times in the last 5 years by environmentally friendly companies and really didn't expect anything to brag about. I have lived at my house for about 9 years and the carpets are really old, like 1908's old. i have replaced most of the carpeted areas with hardwood floors over the years but still have carpet on my stairs, upstairs hallway, and 1 small bedroom. The job wasn't much and most of the carpeted area wasn't really dirty. My stairs, however, were pretty bad. On the downstairs landing i had a huge patch of paint from about 5 years ago when i decided i didn't need to put down plastic because i would be very careful. Now this isn't regular wall paint, this was that Gripper professional grade primer on my carpet. I also had wine, chocolate, and coffee stains on the carpet. And I have 2 adult cats. And I foster kittens. My carpet was a hotmess. Both carpet cleaning companies i had used in the past admitted they couldn't even try to get out the paint so i decided whatever i'll live with it and eventually put in hardwood. Robert arrived at my house on time and was very professional. i showed him the areas and he looked concerned. i told him not to worry about getting out the paint it was permanent and he said that he could get it out. I was like "ok, well thats nice, good luck". it did cost a little bit extra, $20 i think. I told him if he could get the paint out to charge me whatever. Anyways, it took him like an hour to do each stair and the small room and the landing. And guess what? HE GOT THAT PAINT OUT! I am going to try uploading a before/after pic, not sure how to do that yet. He actually got ALL of the paint out, but i took the after picture when he was not quite finished so you could see faint outline of the patch and a couple small splatters. If not for the almost finished pic you would think i had just gotten new carpets. Seriously, they look better than when i moved in. I'm just in total awe of how well and fast the stuff/people work. AND my kittens were playing on those stairs a few minutes after he left with no problems, that stuff is so safe! Anyways, i highly recommend them, especially if you have paint on your carpets. They work miracles. read more

Oxi Fresh Carpet Cleaning - This is an almost finished product.Robert actually got out the wall primer paint.He got it all out, but this shows the progress. - Carpet Cleaning Near Me

Lowell worked with me on a reasonable price about a month ago for my carpet cleaning and it went so great he did a very awesome job as far as making it look like new went above and beyond what he was supposed to do he definitely exceeded the expectations by far. Currently working on getting my carpet cleaned again in the next few days. He's earned my respect and my loyalty as a customer. read more

I've been in Sonoma county for 34 years and have tried just about every carpet cleaning service. I will have to look no longer. Zackary N arrived on time. He was polite and well spoken. He did a terrific job. The carpets looked fantastic. They are barely damp with the product that is used. I recommend everyone that needs their carpets or upholstery cleaned to use this company. read more

The carpets were cleaned very well. The floors didn't dry nearly as fast as I thought they would but he said in winter takes longer. He did get us out of a jam by coming a couple of days right before a busy Super Bowl time. So I would use them again. read more

I like that Oxi Fresh is non-toxic and chemical free. Once dried it was completely scent free also. Lowell did an amazing job getting stains and the smoke damage smell out of some of our fire damaged outdoor cushions. We couldn't be happier. When it comes time for me to need any carpets or furniture cleaned, I will call Lowell for sure! read more

Great job! Our carpet cleaning company going forward

Great carpet cleaning company! Zackary did a wonderful job and he was really nice, helpful and patient. My carpets look great and I couldn't be happier. I will be using Oxi Fresh again! read more

Everything worked out perfectly I was surprised that there was no big van with big vacuums .. But the service was above 5 star's And Darrow is a big recommend to have come clean your carpets or furniture.. read more

Called this awesome company Friday evening and had Zachary out at my house (early even!) Saturday afternoon!!! Fantastic results extremely professional and Zachary was a really great guy!! Will absolutely call again for my home and my business, so glad I found you guys thank you for the best service and extremely affordable!!! read more