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    Sir Grout Santa Rosa

    5.0 (8 reviews)
    Closed 8:00 am - 8:00 pm

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    Response time

    4 hours

    Response rate

    100%

    Services - Sir Grout Santa Rosa

    Grout cleaning

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    Recommended Reviews - Sir Grout Santa Rosa

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    9 days ago

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    2 months ago

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    2 days ago

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    3 months ago

    Noah did an excellent job. Showed up on time, respected our home, worked quietly and was very professional. Would hire Sir Grout again!

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    Mark H.

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    8 months ago

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    1 year ago

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    2 months ago

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    8 months ago

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    Bay Area Grout Specialist

    Bay Area Grout Specialist

    4.9
    (53 reviews)

    I wish I could give Bay Area Grout Specialist five stars because Noe and Maria are super nice! Noe…read moregave a prompt response and scheduled me within a couple weeks for shower grout and floor grout. Noe and Maria arrived on time and did a beautiful job on the shower regrout and Noe even accommodated some last minute requests to add caulking in the kitchen and quarter round. Unfortunately, we had different ideas about what grout 'touch-ups' meant for the floors - I wanted a few spots regrouted to match the rest of the flooring's grout color - but it really lacked a professional touch and didn't look good at all. I did invite Noe to come back to redo it, and it still did not meet the professional standard I paid for. I would have appreciated more thorough communication from the start to make sure I was getting what I needed. To be honest, this was not the cheapest quote I got but paid more because of the great reviews. I would be happy to change my review to 5 stars if the team wants to come back for a full regrout on the floors, but I'm not planning to pay any more than I already have. I'll attach some pictures of the beautiful shower and subpar floor grout job.

    The rain was coming and I had a leak- so I was hoping Noe could come by and do a Quick Look & see…read moreif he could figure out the leak. He did! He did a seal and when the rain came and went the leak did not happen! Now we know where to address when we have more time and sunshine. Also had him check out my front steps that seem to need to be re-grouted - he pointed out white water marks coming out from the tiles is a sign of water getting in behind so he went tile by tile to figure out how many are loose. I look forward to his bid for service for spring project as he does great work so I feel like I will get a good deal and a great job well done.

    Sonoma County Carpet Care

    Sonoma County Carpet Care

    4.9
    (72 reviews)

    This was the absolute best cleaning I have ever had on a rug. He is so professional and well…read morespoken. Will use in the future for sure. So surprised to see a negative review because he came so highly recommended from many friends who have used his services for many years.

    AVOID this company if you expect professionalism or basic respect…read more Chris gave me one of the most disrespectful service experiences I've ever had. The moment I explained that I smelled dog urine in the carpet, he immediately dismissed me, repeatedly telling me he'd "been doing this for 30 years" instead of actually listening to what I was saying. The most disturbing part of the visit was that he eventually stopped speaking to me entirely and directed his attention only to the man who was with me. He even walked away from me in the middle of our conversation. I left feeling belittled, ignored and treated as though my opinion didn't matter. Based on the way he interacted with me, I found his behavior toward me as a woman deeply disrespectful. He also wore his outside shoes throughout my home, insisted the issue was candle residue despite there being no candle wax, and then left before completing the job. The carpet issue was never resolved. If your first instinct when a customer raises a concern is to dismiss them, talk over them, ignore them and walk away without finishing the work, you have no business providing customer service. This was an appalling experience and I would strongly encourage others to look elsewhere.

    Sir Grout Santa Rosa - groutservices - Updated July 2026

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