I truly appreciate this optometrist and his staff!!! No up selling just genuine, quality care!!!…read more They do have a variety of frames options to choose from.

Had an appointment there. The entire team showed up late (including the Dr) without even an…read moreapology. Felt it was extremely unprofessional and left. Lost a customer of 9 years because the impression they gave was they could care less about my business or our long-standing relationship. Not the place to go if you expect your Dr to be on time for your appointment.

Great experience! I would recommend. Unfortunately, everything is appointment based of what I…read moreunderstand. Also, one receptionist never smiles, or is happy to be there or is happy to see you. That's what it feels like anyway.

Lady that answered the phone was very sweet and nice and as soon as I asked her about Medi-Cal, she…read morewas rude and nasty. She must think bad about everyone who's on Medi-Cal not knowing that veterans, people who have fallen on hard times that work and have put their hard earned money into the tax dollar system are on Medi-Cal as well. What a shame, shame on her. A real Karen.

Back for my annual exam. This is my 2nd year coming here. Staff are friendly & I really like Dr…read more Trinh. Everything is efficient. I check in & I'm never waiting long. I get through my exam quick & I'm out. I'll be back next year

Picked up my eye glasses and the fits perfectly also I can read clearly again. The process was…read moreso easy even as I came there was four people there was hardly any waiting.

Friendly and professional staff. Always helpful and great selection of glasses to choose from.read more

Both the optometrist and optician took their time with me. The exam with Dr. Sandoval was thorough…read moreand the optician was patient with my indecision when choosing new frames. I'm glad I made the switch to this office.

My go to eye care! I've been going here for years now and love it! Everyone is so friendly and…read morehappy here it's awesome! In and out of there in about 30 minutes with contacts ordered and shipped directly to my house in a couple days! Highly recommend!

Excellent eye doctors I really like Dr. Garcia. She took time with me and explained my macular…read moredegeneration. She even understood about my dislike of the eye lens measuring machine. I just feel I'm failing a test. Felt this way because I've been doing this since I was four years old. This is the best prescription I have had in a long time highly recommend them.

Elk Grove Vision Center inside Costco is a great option if you need a same-day or next-day eye…read moreexam. They also welcome walk-ins when availability allows, which was really helpful since my usual optometrist was booked out four weeks and I needed an updated prescription quickly. The staff was friendly, and the check-in process was quick and easy. I saw Dr. Anhthu Do, and she was warm, professional, and had such a welcoming vibe that made me feel comfortable right away. She was very thorough during the exam, took her time, and explained everything in a way that was easy to understand and never made me feel rushed. She answered all of my questions with patience and made sure I understood my prescription and overall eye health. I felt well cared for and confident in her expertise. She's someone I'd go back to for future eye exams. I recommend this place if you're looking for quality eye care without a long wait.

This is in the Costco of Elk Grove. It is called Elk Grove Vision Center. I already had a…read moreprescription and needed it filled. I had surgery on one eye and my vision changed. I didn't see the eye doctor. Only the techs at the counter. It's really convenient location right inside Costco. Make sure you take a number from the dispenser so you get a place. No line here. As you wait they have several cases of frames lining the wall. The 3 or for section to the right are Men's frames the middle is sunglasses and the left are for women. It was busy so I had ample time to pick out some frames that my wife and I liked. The tech asked for the primary card holder. I did see online that you don't need to be a Costco member to use this location but I didn't ask. The tech also asked if we had insurance which we did and they covered some of the glasses. I decided to get two pair since the insurance was almost paying for one and since we are Costco members we get an additional 50 bucks off two pair. He asked if I wanted Progressive lenses which I have never heard of. It's what they call bifocals now. It takes getting use to so with two sets of glasses I could bet one of both and use the Progressive when I get used to them. He said they would be done by two weeks. Great . Update. The lenses were done in just over a week. They texted me just a bit before they closed on a Saturday and they are not open on Sunday so kind of a bummer. I ended up going on Tuesday to get them The worker was very professional and fitted my two pair of glasses nicely. Very friendly and said if there are any problems to come in and they would fix them. No rush and spent the time to make sure I was happy. She said I should use the progressive lenses first for two weeks to get used to them and then I could use the regular ones for driving if I wanted to later.

This place is truly the best! The service is amazing, and every staff member is helpful, kind, and…read morewelcoming. I've been coming here for years and have seen Dr. Shah every time. Courtney at the front has always been amazing and has never made me feel pressured into anything. (Side note: if you can't say no to the add ons, that's a YOU problem.) They are simply just presenting options and doing their job. There was only 1 time that I said no to any add ons because I had the same thought I'm sure many people have "do I really need this?" and once I received them, I realized how much it makes a difference! They offer a huge selection of frames, from basic styles to high-end designer brands - there's something for everyone. I've tried other places after moving away from Elk Grove, but nothing compares. As long as I'm in the Sacramento area, I'll happily go the extra distance to keep coming here.

very expensive place, the doctor are professional but the glasses is getting more get charge then…read more others even third time more,they overcharge you for glasses

Excellent doctors and absolutely wonderful staff. Marsea went out of her way to find parts to keep…read moremy glasses going and then called the manufacturer, which no longer makes the same lenses, and found a few left over frames that match mine. I came in with glasses I'd sat on and broken the arms off and left with a good fix until the new frames come in. Awesome!

Very poor customer service. I'm 77. Worn glasses since 6…read moreand this is never happened to me. I also managed an optometric corporation for 20 years. Was a new patient, had new glasses made, could not leave them on for more than 45 minutes. I returned they corrected the prescription through an additional exam and remade the Glasses. I still could not see out of them. No problem with my eyes because I can still see fine out of my old glasses they just aren't quite strong enough. They needed a little more strength. After the second time and two round trips for a very long drive to get to them, I returned the lenses and asked for a refund. VSP my insurance company has reinstated my eye exam, and also the benefits for me to remake the lenses. But I had $230 in overages and the office is unwilling to refund those to me even though I have returned the lenses to them. I asked the office manager to please talk with the doctor. She said she would but never called me back. Now when I tried to call it says that the phone number I'm dialing is not receiving any calls from me so I guess they have a way to block me from Calling. I'm going back to my old doctor in San Jose, which is a very, very long way from my home to have a new eye exam. I was planning to ask them if I could bring that new prescription into their office and have their lab make up the lenses again, so I wouldn't be out my overages but now I'm unable to reach them.

Everyone is super friendly! Dr. wang is very knowledgeable and gets you in and out real fast.read more

The customer service here is some of the worst I've experienced at an optometrist office. They…read moredon't follow up when they say they will, don't call to let you know your glasses or contacts are ready. Had to tell the person behind the counter my name three times while they were looking for my file (3 times in less than 90 seconds just means they're either not listening or don't care). Just an all around bad experience for both myself and my wife.

Victor is the best! A very caring person who takes his work seriously and goes beyond what is…read moreexpected of him! Thank you for helping my disabled husband Alan, yesterday. God's Blessings

# 1 - Length of time that it takes for customer to receive ordered glasses…read more #2 - Except ownership for their mistakes. Do not blame or penalize customers. An error was made in the lab or with the order submitted by Laguna Family Optometry. So my husband waited 2+ weeks after selecting frames for new glasses and of course paying for them only to be told that there was an issue with the order. He was also told that customers were given 1 "do over," and this correction would count as his.