I haven't stayed in a room in the hotel itself since it was called "Black Bear Inn" and they had a…read moreswimming pool. However, several of my relatives stayed there and liked it, and we reserved the big event room for a family get together one evening. What a nice room! There's a fireplace, enlarged photos of Amish all over the walls, a kitchenette, and a bunch of round tables, where we ate. Perfect for the family get-together. While I'm sad that the place where I had my 10 year old birthday pool party is gone, I think they did well with the remodel.

Substandard. Impersonal kiosk check in with nonfunctioning room keys issues; nonsecure personal…read moreinformation handling; nonsmoking room smelled like smoke; dirty washcloth in bathroom. Run by south east asians who obviously don't care about quality or service. Everything was skimpy and cheap including soaps and linens; felt dirty and stale. Avoid at all costs.

Came down from Indy to visit Two EE's. Rodeway was PERFECT!!!…read more The lobby area was clean and the staff was very nice and polite. Our room was very clean as well. Not one thing was out of place. The bathroom, bed and linens, and the jacuzzi-spotless. Even the cracks and creases were clean. I can't find one thing bad or negative to say or make a suggestion on what to change. The room is as pictured. No surprises. It's right next to an Applebee's and Walmart too. If in the area, Rodeway is the way to go.

Me and my husband stayed here all week due to a problem with my home. We had an excellent stay,…read morevery clean, quiet, breakfast in the morning was great.the housekeeping staff are phenomenal, and the front desk are very professional . Whoever is managing this property is doing a really great job. I highly recommend it.

Whenever I'm in Indiana, I always want a good breaded tenderloin, which is hard to procure outside…read moreof the state. My dad suggested this place. I wasn't disappointed! Bozarth is out in the middle of nowhere, but it is worth the drive for a good tenderloin sandwich!

Always a great place to stay. The people are friendly and nothing beats the biscuits and gravy!read more

So gross. The lobby was recently renovated but maybe they should have used that money on cleaning…read more I couldn't even use the bathtub. The shower had mold and green growth. There were spiders everywhere which I would have guessed as I was checking in the gal had a bottle of the ortho bug spray in her hand. And I don't think the floor in my room has ever been mopped. When I say gross I mean so gross I won't give the details gross. And yes I told front desk about tub And was informed the cleaning staff was gone for day. Ick. Ick ick.

Bed was a disaster IMO!…read more Bed sheets would not say on mattress they kept popping off because the bed is worn out! Nothing like sleeping with your wife and both of you end up in the middle of the mattress feeling like you're in a taco! I will update more when my stay is done. Well it gets better! No hot water for my shower......are you serious! The two things I look forward to when at a hotel is the bed and the shower and they failed on both! The only thing I can give them an A+ on is the breakfast. Everything else was disappointing.

This place was great. Staff was super awesome and friendly at check in. Our room was spacious and…read moreclean with pleanty of space for me to work on my laptop and charge all my devices. The work out room was loaded with tons of different weights and excerise bikes and treadmills. I had a great night sleep in the over stuffed super warm and comfy bed and then down to the lobby area for a free breakfast of eggs, cereal and a waffle. They had a huge variety of breakfast foods. Also, the hotel is conveniently located near pleanty of shopping options.

Jerry at the front desk was incredibly inappropriate/harassing a young female traveling alone. The…read morelack of a proper security bar on the door after the Jerry encounter along with the mold in the bathroom and the disgusting smell on the sheets was enough to leave immediately. A request for a refund was denied. If you have to choose between this or sleeping in your car, I believe Walmart welcomes car sleepers.

The staff was great! Everyone was so nice and the lobby was maintained very well. Our room was…read morealtogether different. I'm not sure if it was because we had a small dog or if normal rooms looked the same? Our room smelled like a pet room. It was outdated in decor etc. The room was a small step up from a motel room. The pillows had two different colors of hair on them. We were able to get new pillows and cases, but the overall feel of the room made us very uncomfortable. The hot water in both sinks didn't come in until the last day. The size of the bathroom was extremely small for average-sized guests. Per the reviews, we expected a nice place to sleep for a few days, but we hated having to come back. Our dog was very uncomfortable as well.

Clean rooms, super friendly staff, nice hot breakfast. Located near some decent restaurants…read more There's a small bar inside the lobby with good pricing on drinks. They also serve some bar food if you don't feel like leaving the hotel. In the room your TV has a nice feature of an external panel you plug your media into. (See pic). Very handy. I have two complaints: 1. internet speeds are awful. Useable, but just barely. 2. At breakfast they offer serve scrambled eggs, Every day that I had them theynwere cold.

The hotel is right next to Fort Wayne's Parkview Field baseball stadium, and i didn't notice the…read moreTinCaps at first when I took Webster Street to West Jefferson Blvd. So, that's convenient if you're a baseball fan, but I was on a business trip. As others have mentioned, parking isn't that close, and there's a walkway between the parking garage and the hotel. Also, this Hampton Inn is right next to a Courtyard by Marriott. The staff was helpful, especially regarding our 10 pm, 12 am, and 2 am irritation from someone in the fitness center dropping the ball weights. This went on for two nights. Nothing but repeated loud thuds. Come to find out it was a bunch of kids; at that who's bright idea was to put a fitness center on thr top floor? It's a nice hotel with some minor issues. Id likely stay again, but perhaps 2-4 floors.

What makes this Hampton Inn stand out is its service. Special thanks to Mariah, who is simply…read morespectacular, professional, and attentive to every need, which she skillfully ancitipates. Well managed. Super great staff. That's an important reason we stay only at Hilton. Yes, it's an older building. It's Fort Wayne, Indiana, folks. There are no new buildings. This is clearly the best hotel if you're staying in town. That said, it is true, I expect Hilton to invest in this property to maintain brand standard. There is no better alternative nearby, but hurry up and step it up. The building is old and musty, and Hilton knows it. We stayed in the 1 bed-1bath King Suite and it's a lovely layout. Great furniture. Very clean. Once in the room, it's a Hilton Hampton Inn. Until in the room, it's Fort Wayne. The staff accommodated my family's every need. The lobby is lovely for late night work while the family sleeps and the pool is super kid friendly. Plus, nice breakfast area. I do think Hilton knows it's time to invest in the infrastructure updates. Until then, give the staff a raise. Big time. Management, front desk, and maids. Your people are making Hilton look good in an old facility. It speaks volumes for Hilton's quality of management, Conrad Hilton would be pissed about the corporate's inattention to the need for an update. Conrad would also give each of these staff members a free vacation for making him look good. I expect Hilton to act accordingly. Veritas! Harvard '24. Thanks from the family.

I stayed here for a week on a business trip and was very impressed with this hotel. Based on the…read morecars outside I know the hotel was pretty full but the level of service made me feel like a VIP across the board. Summary: I would definitely stay here again, and my experience would make this my first choice of hotels in the area. Pros: Amazing customer service! Every staff member I interacted with was friendly and helpful, and they went out of their way to make sure I had a great visit to Fort Wayne. Check-in and check-out were easy and efficient. There are two elevators and they are FAST. The fourth floor has lovely views looking over Eagle Marsh. My bed was firm (in a good way) and pillows were perfectly fluffy. I had a bathtub in my room - awesome for relaxing! Outlets right next to the bed for phones or cpap machines. The location is easy to access and right near the freeway and main street to get downtown - there is a light to turn onto Jefferson. Parking lot is large enough for Uhaul trucks to pull in (there were two during my stay) for those on long-haul moving adventures. There are plenty of restaurants within a short driving distance and the local delivery places will bring food here. Room service was done every other day (and there is a sign on the bathroom mirror to let you know this). The free breakfast goes above and beyond. There is real oatmeal, a waffle maker, good scrambled eggs, and even almond milk available on request. The staff keep the area well stocked and clean. The coffee and tea bar is available all the time and was hot and fully stocked every time I stopped by; plus they have different roast levels of coffee available which I really appreciate. (Thank you for the light roast!). Fitness room is small but clean and everything works. In-room heater worked well. Even the ice makers were fast. The maintenance team here is on point. Cons: Tiny towels that were on the rougher side. The fridge in the room is only a fridge (which I wish I'd realized before buying ice cream - oops), and it makes a pretty constant whining/humming noise that I found quite annoying but got used to over the week. Water pressure in the shower was so-so. The birds at Eagle Marsh wake up at 5:15am to greet the day (not something staff can control obviously but worth being aware of). Planes, trains, and highway sounds are frequent (could be a pro depending on what sounds you're used to - I find the highway sounds calming but had forgotten how many trains blow whistles at all hours in Fort Wayne!) - that is going to be something at most or maybe all hotels in the area but again, I think it's worth noting. Overall - best hotel I've stayed at in a while and I cannot say enough good things about the staff who really made the trip a great one.

The staff was nice and check in was easy. We got an upgrade since the hotel was pretty full,…read morehowever, I am not sure when the last cleaning was done on the room. It's an older hotel so we kept that in consideration. It was really large and had a couch seating area along with the bed and desk. When I did the bed bug check I noticed that there were no bugs but it did not have the mattress protection cover. The next thing I noticed was the couch was covered with dog fur and had stains on it. I am so glad that I keep a lint brush with me. I was able to get most of it off. The room was clean short of the dog hair on the floors as well. Finally, the breakfast had a good selection and clean. The coffee was very weak, but I usually get a bagel anyway. We may try another hotel next time but this will not be crossed off the list.