Ozzies Mechanics have worked on Our Lexus SUV ( 2004) Our 2 Mercedes past 5 years. Honest thorough work ! Gonna bring new car soon .

The second star in the rating is based on the fact that I did not do the due diligence on pricing the parts for my BMW rear shocks. I was preoccupied on a project when I received the quote and did not ask for itemization or question the estimate - that is ON ME. All the same, the final labor charge came in at $330 plus parts charge of $460 ($230 each). These shocks retail at Shock Warehouse for $54 ea. and Amazon for $49 ea. - that is a markup of 370%. I feel I was gouged $300+ extra for parts. No amount of overhead or handling charge can justify that markup. For that reason I will never go back to Ozzie's Automotive. read more

Ozzie's Automotive staff are super friendly, very polite & very Honest! The price point are spot on! This place is super organized, attention to detail, super clean! They have highly professional skilled workers here! I had some trouble with my engine light on my Range Rover, I was referred by sister to come here . I never looked back & I will always come back here to get my car fixed! You have a loyal customer ! Apparently my car had a sensory problem, they fixed it ! I was so thrilled & thankful they got it done with in that same day! They really took the time to explain what was wrong with my car, so I really appreciate you guys!! I'll tell all my family & friends to come here! Thank you so much Ozzie Automotive! ' I hope everyone treats them with kindness & respect! read more

Very poor service. Very poor attitude. Ive used them for a few years on all our service vans. Things have changed. They repaired a power steering hose on my chevy express service van. When we picked it up my employee called me and stated it was still leaking. They manger at Ozzies was to busy to even walk out and look at it. I called them and he said he did not know when he could look at it or when they could fix it and that it must need something else. I had to take the van to Jessup to have the same line replaced and paid again. Ozzies would not look at the vehicle and I was not refunded. Ozzies has made no attempt to to make it right. read more

Ozzie's Automotive - You can clearly see the new powersteering line installed by Ozzies leaking - Auto Repair Near Me - Palm Desert, California

*OZZIE'S AUTOMOTIVE* We have been having our cars serviced with Ozzie's for many years. Yesterday we were in need of a new battery for our Subaru. Santiago was able to order the part and install within a few hours. My husband had some questions and received a return call today from the owner Richard. We appreciate the personal contact and service. Highly recommend Ozzie's in Palm Desert. 760-773-5939. read more

I was in Palm Desert moving my parents out of the area -- our last night there someone stole my catalytic converter from a hotel parking lot. I was in quite a pickle -- I live out of state, needed to be back for work, etc. Most places just said "tough, it will be at least 3 weeks." Enter the magic of Santiago. He somehow managed to find the right part for a pretty old car and actually left his regular post at the phone/computer to install it for me. All while making me laugh and changing my whole mood. I was out of there in 5 hours. I can't recommend this place enough! read more

Went and saw George who I was referred to have my car scanned to see if there was any issues. George was coming back from lunch and couldn't have been any nicer. A + customer service. Thanks again. read more

Way overpriced. We've been taking all our cars to them for a couple of years and found out the dealership has lower prices for service with OEM parts. They didn't complete the full required service on my last visit but was charged over $1000 to have it done. We love to support locally owned businesses but not at that price. Plus dealship offers loaner if that have the car overnight. read more

Came to this location recommended from the hotel I was staying at. My car battery had died and when I called triple A to replace it come to find out the connector had corroded. So I couldn't get my batter replaced it was so frustrating especially in this heat. I came to the automotive shop told them the issue and they went and got the job done fast. I really appreciate them taking the time out to fix my car on such short notice. They let me know the plan gave me an estimate time and took care of what needed to be done no run around mess! read more

Good dudes at Ozzies. I just picked my van up and am pleased to say she is running nice. They use the very best equipment At Ozzies, the staff is knowledgeable and friendly, and If you are in a pinch they will try their best to accommodate you as quickly as possible. If you are in need of a reliable shop, Ozzies might well be for you. Unfortunately, at $120 per hour for labor, a dude in my position (not rich or retired) will absolutely be stuck driving to LA for any additional major repairs. The price here is tragically gasp worthy. But, if you are well off; as a lot of folks are here in Palm Desert, and want the reassurance that your job will be done right and cost is not a big issue, then you will be more than satisfied with Ozzies. Aside from price this place gets all five stars. I hate LA, but admittedly, I am spoiled at around $60 an hour for quality garage work. An old van like mine could have me living down by the river for the cost of basic preventive maintenance so unfortunately hourly shop rates are a deal breaker for me. All the same, I got what I paid for at Ozzies, and I guess that's all anyone can really hope for in a world so driven by dead president's. Hope this review finds you well. read more

Ozzie's Automotive - Auto Repair Near Me - Palm Desert, California

On trip to Desert Springs my water pump cracked. Took it to Ozzie's who was going to get me up and running before we had to leave so we wouldn't be stranded. They noticed the year and miles of my SUV and thought it may be covered under the warranty. They called a local GMC dealership and found out it was. They could've kept this to themselves and had me pay the $1200 to have them fix it. Instead, they called me back and let me know. I had it towed to the dealership and got it fixed in one day absolutely free. I don't know any shop or business that would do this but Ozzie's did. That type of honesty and integrity is extremely rare now a days. If you are ever in need of auto repairs, go here. They will shoot you straight and go the extra mile to make sure you are taken care of. Well done Ozzie's and you are appreciated much more than you know. read more

After purchasing a new used car we decided to have the brakes looked at. The car only had 25000 miles on it but we wanted to make sure they were ok. We brought in our car to the local Chevrolet dealer who has done most of our repairs and oil changes. Their report came back as we needed new front and rear brake pads as they were at 3 Mil and 4 Mil. total cost $856. We decided to get another opinion. After researching the automotive shops in the area, and looking at yelp reviews We decided to try Ozzie's. (The yelp reviews were excellent btw) Grant took care of us and explained the inspection process. He told us if they needed both front and rear approx cost would be $330 per axle or around $700. We made an appointment, brought the car in and dropped it off. About an hour later Grant called and gave us their report. Evidently we had 50% life on both the front and rear brake pads. they were both at 6 mil..So nothing was needed at this time. Wow what a great find An Honest company . We worth the $57 inspection fee. We now will do all of our Oil change and repairs with Ozzie's! read more

Ozzie's Automotive - Auto Repair Near Me - Palm Desert, California

I had presented my car to Walmart Indio for an oil change two weeks earlier. Walmart was unable to remove the oil filter and badly damaged it, although it was them who put it in during the previous oil change. The filter started to leak, and I was losing 1 quart of oil every 10 miles. Thus, I had to stop at Ozzie's Automotive without notice and ask for the repair. They got me in, were able to replace the oil filter, and completed the oil change. I can highly recommend Santiago and his team, including the mechanic who took the time to work on my car in addition to his other projects. read more

Ozzie's Automotive - Auto Repair Near Me - Palm Desert, California

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This is the place to bring your vehicle! Friendly, helpful, great communication, and excellent service. Santiago was terrific getting me set up and making sure my car was repaired efficiently. Reasonable pricing, too. We have used this business twice for our vehicles and will do so in the future. read more

Excellent shop, friendly, knowledgeable staff. They're honest and don't try to oversell you on repairs. Glad to have found them for our older Saturn Vue! read more

I called to advise how I located them, by being listed on AAA for services, which includes an oil change special. I also just walked in but no time for oil change, I again mentioned my interest in oil change special advertised by AAA, nothing was said but it was acknowledged. I then proceeded to schedule appt for next morning at 8a, when I arrived they did the whole process of "registering", finally, when it got to showing me price & my signing is when I noted almost double the cost of the AAA "special". At this juncture I was told they do not participate & I had to leave, as I was not about to pay over $100 for an oil change & they are listed as participating location. read more

Always provides reliable service and is very open and honest about what the car needs. Got my alignment done here and they were able to schedule me very quickly and got everything taken care of in a timely matter. read more

The wife and we're driving home to Henderson after spending a week on vacation in Palm Desert. We just merged onto interstate 10 at 430 am when my vehicle ran over a large piece of debris which punctured my fuel tank. A quick look showed fuel draining under the car. We immediately returned to our friends house. Later that morning I called Ozzie's Automotive and spoke to Santiago who advised the tank was unrepairable and needs replaced. The only tank available had to be shipped from East Coast ground transportation. I made several calls and located a used tank which I drove and picked up in San Bernardino. I dropped off the tank that evening and the car was ready the next morning. If it weren't for Santiago and his whole automotive staff, who dropped everything to help a retired veteran/police officer, we would still be there waiting for the tank to arrive missing work. Santiago and his staff treated us with the utmost respect during an extremely stressful situation. Thank you and God bless you and your Whole team. read more

Ozzie's Automotive - Auto Repair Near Me - Palm Desert, California

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, Fast, friendly and reliable! From your brakes to the gas tanks. What more could you ask for? Thanks guys!

I found Ozzie's Automotive when I needed to go to a Certified Smog Shop for my 2009 Mini Cooper. They did thorough diagnostics at my request to address some known and unknown issues. The work was very professional, the communication and explanations were very thorough. Grant was amazing in addressing and explaining choices and potential risks. As a female, it is important to have an auto repair shop one can trust, and I feel that I have found that with Ozzie's! read more

I'd like to give a shout out to Ozzie's for their professionalism, willingness to help and excellent service during a recent repair of my BMW. I would highly recommend them to anyone needing an honest, reliable auto mechanic in the Coachella Valley. read more

I live in the Desert in the winter but live and own a repair shop in Washington State. I have used Ozzie's previously and had referred a number of friends to them over the last few years. But yesterday my wife took my Pilot in for an oil change. They called me and said it needed an air filter and drive belt. Because of being in the het down here I thought yes we should do that. I agreed to do those items and didn't even ask the pricing as I basically had a pretty good idea what those costs should be based on owning a shop up North. Boy was I wrong! So I go by the shop at 1150am and told them who I was. Genaro, the service writer I guess, said come this way and took me next door to see cashier. Not one word relative to explaining what they did and or explaining the charges. Told cashier who I was and left! WOW! So I paid, as I was wrong not to ask for prices when they called me. But someone should take the time to go over everything! So I ask for the Inspection sheet that they said they did. Cashier says oh that's next door. So I ask, why isn't it with the Repair Order and or why should I have to walk next door and ask for it? So when I arrived home I reviewed the Repair Order and oh boy was that a sight. So after looking it over I had my shop send me the exact work done as if I was having the work done as a regular customer at my shop and our price was 48% less than Ozzie's. And my bill at Ozzie's was under $ 440.00! So lesson learned here. Always ask for estimates and do your homework. read more

I cant remember whonI spoke with, but Grant was the one that fixed my car. Both men were amazing. I am from here but currently live in Colorado, I am on a time crunch to get back home. It's about an 800mi drive. At 450pm my mom noticed the bottom covering of my car - under the engine was broken and scraping the road. I didnt know what to do, how much damage that was or how to fix it. I called ozzys- they told me to come in (by this time they were almost closed) Grant looked at my car- gave me the options of what it might be and then took it back into the garage. About 10min later he came back and said - good to go, all done! It was a simple fix of missing screws on the plastic covering under the car- but knowing my long drive ahead and the safety it provides they helped me out.. free of charge. Just to make sure I got back on the road safe and on time. thank you so so so much. I've always gone to them when I lived here and now that I'm moving back I will 100% continue the tradition of using their services. Thank you Grant and Ozzy family for helping a girl in panic and need. read more

Thank you to the Ozzie's guys for not giving up on the A/C in my 2004 Honda CRV! You guys are my heroes!! read more

Looking for words in my Thesaurus to describe how awesome this shop is. Amazing, wonderful, and magnificent just aren't enough to describe the level of service that this shop provided. Santiago was like a super hero. He was excellent and he has a delightful sense of humor. A sense of humor is not required for a good rating, but he had me laughing every time spoke with him. Ozzie's repaired my mom's car fairly and honestly and they kept me updated with the repair status without being annoying. Such a happy experience. Almost wants to make me want to get into an accident so I can bring my car back. HAHA read more

I wish I could give more than 5 stars! While visiting from out of state, our car was heavily damaged in a collision and needed extensive repairs to be drivable to return home. The team at Ozzie's was incredibly kind, professional and efficient. They expedited our repairs, communicated throughout the process and went above and beyond expectations in helping us through a stressful situation. Excellent customer service is such a rarity these days - and this place does it right! There are a lot of places that can service cars, but Ozzie's serves customers, too! read more

Totally recommend Ozzie's Ozzie and Grant have taken care of my 2006 Lexus. It now has 178,000 miles on it. They are honest, dependable, and just very nice people. Much better than going to a dealership. Might keep this car another 100,000 miles read more

I can't recommend Ozzie's enough! Always honest, friendly, excellent service. I trust them completely to care for both of my vehicles and they never disappoint. read more

While traveling across the country from Florida, we stopped for the night in Palm Desert and the transmission decided to give us trouble. I looked online for garages and am very fortunate to have chosen Ozzie's to do the repairs. From the minute I drove up, I felt comfortable with Ozzie's. Genaro and Santiago in the front office were supportive and proactive in helping me. George explained and showed me the issue only as an excellent technician can. Then, when the distributor sent the wrong part, Genaro drove 2 hours to get the right one so they could finish the job on time. Holy sh*t. Over and above. They exceeded my expectations and I would recommend this shop 11 out of 10 times. read more

These guys were great! I was having AC issues and they were able to find out what was wrong & offered various solutions. They gave honest advice and didn't pressure me or try to upsell me, they offered honest opinions and were transparent with me. Customer service was above and beyond what I was expecting! read more

Came here via the Googles and I cannot recommend this place enough. The service was excellent and we were in-and-out in less than 20 minutes. If this location were any closer to my house, I'd never go anywhere else. read more

Yes! Grant was extremely helpful, and upon our interest, he walked us through his thorough check of our bmw. He was informative and was more than happy to share his knowledge. A very rare experience! Quick, helpful, and most def returning in the future read more

My 1979 Corvette was smogged improperly using 2nd gear on Automatic Transmission car- complained to technicians- I helped them attach timing light to car- car passed but revving engine to a higher rpm could have had it fail- them what? at their mercy to get it to pass- I had a Caif Smog license at 18 years old and am familiar with the process- also think they overcharged me- Have tried to talk to owner Ozzie but Germo his foreman WILL NOT ALLOW IT- would think TWICE before going to them! read more

I ended up getting quotes on tires for my truck in every way, fashion & form. I could have saved myself a little money going elsewhere but I decided to get them done here. The process was painless. I called in to order the tires on Friday and I had the new tires put on Monday. There were no lines time sensitive problems. I showed up picked up the truck and felt GREAT that my tires were now new in lieu of six years old. Out the door the bill for four tires was $775. I will be back as this is now my family car shop. read more

I had a problem with my BMW that came up on Sunday, and I called Ozzies Monday morning. They told me to come in within the hour with no appointment even though it was clear they were very busy and I had never been there before. Grant looked at my car and took care of the problem within minutes. Top notch service. I would and will highly recommend Ozzies and Grant for all automobile service and repair needs. read more

Did not have an appointment and emailed them overnight, returned my call first thing in the morning and told me to come in. Did a quick inspection of what I needed done, provided and estimate and said they can get it done same day. 1st class service, quality work and super friendly... Customer Service is not a lost art form at this garage, its number 1 !!! You have earned my business and referrals for sure Thanx Again Jake C read more

Scam shop. Charged huge amount for an exhaust system repairs. Did not test emissions after repairs at all, they even said "I have no notes from the technician of a retest" paid for an exhaust I did not need to pass emissions. Told me maybe another 4k for engine. Scam shop. Thermostatic air cleaner was the only failure. These guys are a scam. I called later to see if they would do anything about it. No because they recommended another 6,200 in repairs before they will test again. EVEN AFTER taking money for new exhaust that they DID NOT test after installing and taking payment for. How could they even know if problem was solved or not and recommend more repairs including new engine!? they did not even test by their own admission. Scam shop do not trust them. read more

Hey, Ozzie's got me in and did some service in under 15 minutes that the ford dealerships in the area couldn't find time to do for another week, which was super helpful because it was necessary for an upcoming road trip back home. It's amazing how many places I had to call before I reached someone who was willing to do a simple fix to get me, my wife and 3 year old back home. These guys are awesome and I wish I lived down here because I would completely trust them with my automotive needs. Hard to find good people/mechanics! read more

I've been going to Ozzie's for three years never disappointed Great people Great Service Great people Great HONEST PRICES OH YES ILL GO BACK AND I WILL RECOMMEND THEM read more

Acouple Months ago I was trapped in a tough situation and they pulled through for me in the clutch! These are good people! 100 percent recommend read more