We were driving from Indiana and some lights came on that I'm familiar with but I was still unsure…read moreif we should get them looked at. I called and asked to talk to the mechanic, and the receptionist put me through to Mike himself. I didn't even have to wait. Mike made recommendations that made him no money but I was reassured that I could wait to see my mechanic when I got home. I was very very grateful.

I made an appointment for Mike's Tuesday morning for Thursday at 8 am for a tire balance. This was…read moreoff a recommendation of a family member. When I pulled up I had a hard time finding anywhere to park because the lot was so crowded, but it was no big deal at first. I went in and told a man about the appointment I had made (2 days in advance mind you) and he told me with an attitude that it would be at least a few hours because they had no room in the garage. I said okay, thinking I really didn't have time because of work but whatever (hence making an appointment). Now I usually am pretty understanding but this is where it got ridiculous. The woman behind me in line (she also parked directly behind my car so I know I was there first) went to the desk and said she needed an oil change and something else done, no appointment. They took her keys no issue and one of the mechanics drove her car around. I was dumbfounded. Now maybe she was dropping the car off, but it didn't seem like it. It all felt incredibly wrong to me that she was taken care of no issue and I was met with a stupid look for questioning why I couldn't get in at my scheduled time. Beyond all of that, it took me about 10 minutes to leave because of cars parked behind me and having to slowly maneuver around a disorganized mess of cars. If you want friendly, organized service that sticks to their word, I would go somewhere else.

Great service! They did a wonderful job repairing a cosmetic dent on my 2019 Honda Sport. I highly…read morerecommend this place!

I was impressed with the immaculate cleanliness of the business Interior and exterior. Repairs were…read moresuperior. The staff absolutely knowledgeable and friendly, willing to help anyway they could. After repairs were made to the right front of the car, a month or two later I noticed the horn didn't work. (People don't always honk their horns.) They rechecked the horn and found it was broken, so they resubmitted info to my insurance who agreed to add it to the same claim for replacement. Thank you Thoma for helping so much.

If you're looking for great quality work, personal treatment, and a fair price, check out Kettering…read moreCollision! A while back I had a huge tree branch from my neighbor's tree fall on the roof of my car, it was pretty ugly! Working with the insurance company was not bad and then I had the decision of where to take my car to have it fixed. A friend highly recommended Kettering Collision, I took her word for it and am glad I did, I wouldn't go anywhere else for body work! It seems like these days it's hard to find a good trustworthy body shop or mechanic, most of them are chains or just give you the impression that you're just another customer that they'll get to when they can work you in, Kettering Collision is the kind of place that makes you feel more like a friend than just another customer. The body work they did is really amazing, I mean you can't tell that anything even happened, it looks as good as new. I used to sell cars for a while quite a few years ago and you can usually tell when a car has had body work (over-spray, tape marks, etc), I couldn't find anything like that on my car, awesome job! After I picked up my car I had some problems with a trim piece, they promptly ordered a new piece and put it on, no questions, they just wanted to make sure they did a good job. To complete this story of really outstanding customer service, a few days ago I was changing out my license plates and twisted the heads off of the bolts (totally unrelated to my first problem), I stopped by Kettering Collision to see how much they would charge to help me get the broken bolts out, they told me to back my car up right on the spot and took care of it free of charge!! I honestly didn't know what to say, you just don't encounter such above and beyond customer service these days! I figured the very least I could do was write a really stellar review and try to send them some business. If you're looking for a good body shop, look no further and tell them I referred you (it'll make up for them helping me get my broken bolts out!).

You get what you pay for…read more I spent $25,000 dollars of work restoring a barn find car. And agreed to everything they recommended needed attention. Upon picking up the car. The brake caliper failed a day later and had to be towed back. Expectedly I was angry, flukes happen and I get it but the failure happened on a part that is responsible to my safety. Even though I lost my temper at Dalton, he didn't yell back rather kept his composure and said he would prioritize my issue. Later that day Ricky the manager from Foreign Exchange gave me a call back apologized and accepted responsibility for the parts failure at no charge to me. THIS!!! Is what I look for in a mechanic! Everyone makes mistakes but not everyone stands behind their work and makes sure that you have a good customer experience getting things right. I will continue to do business with Foreign Exchange because they prioritize professionalism, believe in the quality of their work and when things go awry they warranty their work instead of putting the onus back on you.

Have a 97 Mercedes with some minor fire damage and called to see about getting it repaired…read more Unfortunately, due to the age and parts availability they were unable to help me. They did however absolutely go completely above and beyond giving me recommendations on who to contact that might be able to help. So incredibly polite and you just don't see this kind of customer service anymore!

We needed a car looked at, the guy on the phone was initially a little gruff, but ultimately was…read morenice and seems pretty honest. It's an older vehicle with a lot of miles, we got the work done to get it running again. They suggested we drive it a bit to see what else really needed to be fixed. They told us the few things they saw but let us know what was most important to do right away. Once we find the keys to my son's car, we'll be back.

I'm a retired minister who had a problem unexpectedly. Sophia was the driver/tech who responded to…read morehelp me with my Ford F150. She was positive and was the kind of person who zeros in on what needs to be done and finds the best way to get the job done. Outstanding service.

We recently purchased a vehicle for my daughter. Although the price posted to the car was higher…read morethan what we saw online, they honored the car price that was on their website. We thank Mark for showing us the car during our first visit. We also thank Bo for doing the sales paperwork with us, and for answering our questions, when we returned to purchase it that same day! We received professional and courteous service. They also offered us a beverage during our visit. Everyone, from the sales team to the manager, made our visit a really great experience. -The Bass Family!

worst experience by far I've had when purchasing something. salesman lied about what financing rate…read moreI was approved for after I had taken a day off work and was 2 hours away out of a 4 hour drive. then told me it was a "cashless dealer". do not recommend this place at all! Lucky I fell in love with the vehicle because if it weren't for that I would have never purchased it from here

I had a second positive experience at Germain Body Shop last week. I use a power wheelchair and…read morehave a Honda Odyssey with a wheelchair conversion. I am completely dependent on it for my independence. A panel on the bottom of the passenger door had come loose and I feared I was in danger of having it fall off. I took it in to Germain and Josh was able to fix it while I waited. He even had it washed which I'd been afraid to have done due to the loose panel. I highly recommend Germain and Josh and am grateful for the service they have provided to me on two occasions.

Overall work quality is excellent. Quote given and timeline was spot on. However, when I came…read morecollect the vehicle, the receptionist stated "if you want this car back you need to pay us" and the person had an entitled smirk. I have never been spoken to that way by anyone in a customer service position. Additionally, I was paying out of pocket for the work. I am not returning to this business. I thought I found a body shop for my multiple vehicles; however, that one person's attitude changed my mind.

I sent out a yelp message to automotive companies asking for a quote (service requested) on fixing…read moremy muffler. Weber's Automotive Service was very prompt to respond and I was able to get an appointment scheduled straightaway. The place is conveniently located and the staff are very friendly and helpful. They communicated well all throughout the service. They did an excellent job and for a very decent price. I'll be happy to come back for another service in a heartbeat. Great work!

John at Webers will fix your car right! After having someone (not from webers) use the wrong…read morefittings and mess up the brake lines and having it at the shop a couple times John did right by us and got the brake lines fixed! He also noticed the wheel bearing needed fixed and gave us a good deal to get everything done! I am so relieved to have my teenager driver driving a safe vehicle now! I highly recommend using them as your mechanic they are very honest and affordable.