Had them remove tint that came with my car…read more Reasonable price, nice people and easy. If I add tint back or need a wrap, I know where I am going.

Great communication. Great price. Will come for my other cars. The guys are easy to deal with and…read morevery responsive.

Great service and price! They were done in less than 2 hours, I could not have asked for more.read more

They were able to get me in for an appointment in 2 days and finished the job in less than 90…read moreminutes.

EDIT: safelite responded to my review with a generic response "apologizing" and ask me to call…read morethem. Not going to do that - I've called them several times in the past and no resolution. Will say it again - avoid this company!!! On May 31 2022, in the process of them replacing my windshield, the Safelite tech broke my rear view mirror. They informed me that they would replace it. It's now August and I have not heard back from the shop about replacing my rearview mirror. I've called them twice to follow up and both times they said that the part hasn't been received but they would get back to me. It's incredibly unprofessional and unacceptable that I'm the one who has to chased them down for updates. It is obvious that is not a priority for them. I will never go to that shop again, and I would never recommend anyone to go there either. They break customers property and then lag their feet in addressing the issue.

We went Safelite AutoGlass 1783 Revere Beach Pkwy, Everett,…read moreMA 02149. So happy I took before pictures. They damaged our 2019 Ford Explorer and did not believe me until they saw pictures. Then sent me to a body shop of their choice. If this happens to you fight to pick your own body shop. I had to leave our explorer with the body shop 3 times. Bothering friends and family to follow me there each time. It was a decal that was damaged. My girlfriend needed her back window replaced and her insurance agency would only approve Safelite to do her work. Got car back with glass in trunk and back seat and the rear window defroster not working. Over a month had passed because that it when we noticed it. They would not warranty. Paid local trusted mechanic $100 to pull it apart, he found that they never plugged the rear window defroster back in.

My daughter got into an accident were she was stopped and waiting to turn when a guy rear ended…read moreanother guy and caused his car to spin out of control and smash her car it was hit badly and totaled at the scene it got towed by a company to Lynn which is far from me I called accurate to see if they can help me get the car closer so I didn't have to travel to Lynn they were more than helpful they paid out of there own pocket to get my car sent there so we can get our belongings and plate Adam continuously checked in on my daughter to make sure she was ok they are great people at accurate

Too much insurance scams in this auto shop they have sent no reports to the insurance back my…read moreinsurance literally told me the owner got arrested 2 times for fraud he is very famous for that and they already said my car is deemed total loss. By the way the damage was a dent and they charged so much to the value of my car good job Adam

I would recommend them. The insurance company wanted to send me to a different glass shop, however…read moreI said I wanted "Phillips" because of their location. Location is easy to get to, not far from the Route 1 ramp either north or south. Close to Market Basket and Stop and Shop, getting in my shopping after, saved a trip, this was a plus. Phillips has a parking lot which is convenient with plenty of spaces if you are coming into the shop. They have coffee and tea in the waiting room. Magazines were a little dated but adequate. I called and made an appointment and that is when they order the windshield glass for the replacement. The customer service person at the desk was pleasant and arranged for this appointment. She apologized for the mix-up on the appointment the previous day which came from a different office. The windshield was going to be replaced at my residence but the worker did not show. Be clear on your at home installation, and write down who you spoke with for the initial appointment. The shop worker was careful to take my inspection sticker, parking sticker and oil change sticker off and put them exactly in place on the new windshield. The glass was installed in less than one hour. It is now 2 months, and I have had no problems, leaks, etc. with the new windshield. I appreciated the customer service person at Chelsea fitting me in as well as the glass shop worker. I understand "stuff happens". If not for this, I would give Phillips a higher rating based on my shop visit the next day. My insurance covered the glass so I do not know what was charged.

They were sold to Safelite, and they're awful…read more They have no phone number, and their web site doesn't work. I went through all of the inputs for my License, Plate #, VIN, Insurance policy number, and a bunch of other details that they wanted, and they say "Can't verify with your insurance company, Geico". My insurance is fine, never missed a payment, so now you hvae to start with their online "chat" with someone who doesn't speak English. I have wasted 45 minute on this now. They finally tell me "they don't work automatically with GEICO". Really?? I broke a windshield 15 or 20 years ago, and it was much easier than this.

mobile windshield replacement. I made the mistake of…read more trying to use Satelite auto glass replacement. I had a bad experience before and it looks like their bad hiring practices haven't changed. booked an appointment for 8am-noon received a call at 9:30 they would not be there till 11-11:30 then received a text at 12:05 they wouldn't be here till 12:30. wasted my whole morning on these morons now they wanted mw to waste my afternoo. I will never use them and don't suggest anyone else either.

worst experience I've ever had. booked an appointment for both of my cars dropped one of first as I…read morecouldn't schedule both same day. car stood there all day and night without anybody doing any work to it and never called me to let me know what's going on. had to go there myself after not hearing from them a whole day.

Can't say enough good things about this place. Very friendly, incredibly helpful and professional…read more I won't go anywhere else but here moving forward. These guys are the best.

Absolutely terrible experience with this company. They replaced my windshield quickly, and at my…read morehome, great start! Then the next morning when I opened my car door my rear view mirror was hanging off--it had come unglued and they had to come back to fix it. Now a few months later the mirror fell off after the first hot day in the sun. They also told me they used the same windshield but as the original, but it's clearly missing the metal heating elements that were in my original glass. They refuse to repair it now. Use literally anyone else

I'd honestly give these guys 100/10. I had a busted taillight and they went above and beyond to…read moremake sure the rest of my car was in good enough shape to drive cross country. My car came back in PRISTINE condition and I'm actually mad I didn't find them sooner before moving away. Also Hilda and Kevin are amazing.

This place is the best. Service is outstanding. They went above and beyond - repaired a smashed…read moredoor in one afternoon without an appointment for an incredible price.