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    P.C. Richard & Son

    3.1 (63 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 3 months ago

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    Ripped floor
    Natalie D.

    I had a very nice experience with the manager Emron but unfortunately after that it went down hill. He helped me replace a lemon refrigerator that they tried to repair twice. Unfortunately when the replacement was delivered the installers ripped my vinyl flooring. An arrogant man called me and offered me 1/3 of my repair estimate. Didn't even apologize for the damage and since it's my rental property wanted to dismiss the issue and thought I would accept his pathetic offer. So much for their motto... honesty, integrity and reliability.

    Beware of PC Richards

    i have never had such a horrible experience as I have been having with PC Richards. I purchased I $3500 refrigerator and after 9 months have to call for repairs two weeks for them to figure out the machine was I not repairable . The manager at Patchogue was pleasant and helped us immediately. We had the refrigerator replaced and then the nightmare starts The third party delivery vendor pulled out the refrigerator without placing any protection on the wood floor after being repeatedly told to use something on the floor to avoid scratches. They then bent the copper water tube line and charged us $400 to fix it. I told them the price was outrageous and they said we already started removing the fittings so if i didn't pay they wouldn't turn the water back on. It was Saturday before Easter so I paid the $400. i told them about a dent on the refrigerator door and that they scratched and damaged a 5 month old refinished wood floor. I complied with the request for photos and estimates. In fact I sent photos the very same day! PC Richard's response "the company (that wore PC Richards T-Shirts) had the right to inspect the floor. I agreed reluctantly because they are incompetent, unprofessional thieves. Two months later, over 40 phone calls to the claims department and this 3rd party vendor and nothing! PC Richards is standing behind this incompetent company instead of a customer! The delivery service keeps not show up to appointments they set. Three days I took off work and they were a no show! Now I have a damaged refrigerator I paid thousands dollar for and a damaged wood floor! DON'T BUY FROM PC RICHARDS!!! Please do yourself a favor!!!!!

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    2 years ago

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    Richard S.

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    2 years ago

    If PC Richards tells you they'll be at your house the next day. And if not, they will call. Do not believe them.

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    Richard S.

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    4 years ago

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    4 years ago

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    8 years ago

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    3 years ago

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    5 years ago

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    8 years ago

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    4 years ago

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    9 years ago

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    5 years ago

    We needed to buy 2 tv's so we went to see Dave at the Elwood P.C Richard, made our purchase informative but quick and easy, always helpful.

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    12 years ago

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    13 years ago

    Very unknowledgeable staff. I asked a question about a vacuum cleaner and the man said, "Why would I know that?" Uh well, you do work here..

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    11 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - P.C. Richard & Son

    Review Highlights - P.C. Richard & Son

    Shout out to Steve who always compares products and gives me the lowest prices around!

    Mentioned in 6 reviews

    Read more highlights

    Mattress Firm Huntington Village

    Mattress Firm Huntington Village

    4.8(30 reviews)
    6.2 mi
    $$

    Five stars all the way!…read more Buying a mattress can honestly be a little overwhelming with all the different models, bases, features, and options available, but the team at Mattress Firm Huntington Village made the entire experience incredibly easy for my wife and me. Scott and Syed were warm, welcoming, and extremely helpful from the start. Scott ended up working with us directly as our salesperson, while Syed was also very involved throughout the process. The two of them worked incredibly well together and made sure we never left with an unanswered question. Whether we were discussing the different Tempur-Pedic models, comfort levels, adjustable bases, the sleep trial, or how everything worked after the purchase, they took the time to explain it thoroughly. What I especially appreciated was that it never felt like they were simply trying to make a sale. They wanted us to be comfortable and confident with what we were buying. We eventually purchased a Tempur-Pedic mattress along with an adjustable base, and the experience could not have gone more smoothly. Scott's customer service continued long after we left the store. He stayed in touch with me, kept me informed as we got closer to delivery, and then followed up afterward to make sure everything went well. That extra effort really stood out to me. It showed that the relationship didn't end once the purchase was made. The delivery team deserves their own five stars too! Billy and Joseph were excellent. They were courteous, professional, friendly, clean, and extremely careful with everything they brought into our home. They wore booties every time they came inside, treated our home with respect, and took their time making sure the mattress and adjustable base were properly set up. They were neat, meticulous, and made sure everything was exactly where it needed to be before they were finished. The entire experience, from walking into the Huntington Village store to having our new Tempur-Pedic completely set up in our bedroom, was top-notch. Huge thank you to Scott and Syed for taking such great care of us throughout the buying process, and Billy and Joseph for an outstanding delivery and setup. Great people, great communication, and genuinely excellent customer service. I would recommend this location without hesitation!

    This is our second time buying from sleepies. Our salesman was kind informative and gave us his…read morebest opinion based on our needs. Delivery was very simple and delivery guys were very clean and punctual. I have never slept better between the mattress and the pillow that he recommended. Definitely recommend not only sleepies in Huntington for their sales person as well. He is the general manager and was perfect to work with.

    Photos
    Mattress Firm Huntington Village
    Mattress Firm Huntington Village
    Mattress Firm Huntington Village

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    Mattress World Plus - These are a few shots of our showroom located in Deer Park. Come in to see this products in person!

    Mattress World Plus

    5.0(1 review)
    5.6 mi

    Seriously, NICE people!! The owner & his wife met with me AFTER HOURS because I couldn't get there…read moreduring the day. They had a huge selection within my budget. As a matter of fact, they told me not to look at price, just find a mattress that I like and they would work with me. The one I picked was out of my budget, but they gave it to me! My delivery will come in two days (my request) and they will call me with a window for the time. They assured me that they would have the delivery arrive after I get home for work. What company does that??? FYI~ They are just re-doing their warehouse, so it's not fancy-but they have a great selection! Also, they have furniture in the warehouse that they are looking to get rid of at blow-out prices. If you need anything, you should call them and ask if they might have what your are looking for! And: P.S. I was referred to them by a friend who bought mattresses there a couple of years ago, so this wasn't a one-time good customer service event. he was very happy with his deal also!

    From the owner: Mattress World Plus is a family owned, family run business that specializes in giving spectacular…read morevalue, without the high end cost. Our salespeople work on a salary rather than commission so you can expect to see professional people who are genuinely interested in helping you throughout your shopping experience. Rather than someone who is pressuring you to make the sale and tack on additional products you do not want nor need. If you are interested in something specific just call, email or come visit us and we will either be able to get the exact product you are interested in or something with similar style and quality. We only sell Brand New Mattresses. No used, no refurbished. So you can expect excellent quality and low prices on top brands you can't find anywhere outside of our store. We look forward to earning your business and inviting you into our family.

    Craig's Beds - Craig's Beds As Seen In The New Yorker Mag
  https://www.newyorker.com/magazine/2018/07/02/midtowns-mattress-speakeasy

    Craig's Beds

    4.9(155 reviews)
    35.8 miMidtown West
    $$

    Shopping at Craig's is an experience. A very New York City experience…read more Having previously purchased a mattress online and having to return it because I hated it, I didn't want to go through that experience again. I stopped by a few mattress shops in the city, but they were very small and many just carried the major online brands that were non-traditional mattresses (memory foam, no coils). A google search brought me to Craig's: a lot of glowing Yelp reviews, Google reviews, and a New Yorker article describing this "speakeasy" mattress shop. Given that Craig's is located right by my office, I made an appointment online. As others have mentioned, be prepared that Craig's is located on the second floor of an office building and that your appointment will be 1:1. Craig will ask you what kind of mattress you like, cut a piece of cloth for you, and place it on various mattresses as you try them. You never feel rushed or pressured. He IS chatty, so be prepared for that too. I tried many mattresses and ultimately found a mattress that I liked and placed an order (the first one that he showed me!). Fast forward to the day before delivery. I had told Craig I was moving in the morning and would need the mattress to come after noon, but when I got my delivery window it was the first one in the morning. He called the delivery company and they wanted to schedule it for the evening, but he correctly pointed out that because I was in a doorman building they might not let the delivery people up in the evening. He gave me two options: he would go meet them at my building in the morning and let them in OR he would come in the evening and help bring it up to my apartment if they wouldn't let the delivery people up. What? This is a crazy level of service. He also must have spent an hour on the phone between talking to me and the delivery company trying to figure this all out. It turned out my building was able to let them in without Craig being present, but his wilingness to go so far and beyond will not be forgotten by me!

    My husband and I found Craig on the web and wandered into his store in an office building on west…read more38th street one rainy friday afternoon. Craig spent a lot of time with us and gave us the opportunity to try out different beds. We found a bed we liked and told him that we were going to go comparison shopping before making a decision. He advised us to go to Macy's which has the best selection. He never pressured us to buy. We did go to Macy's plus one other store but ultimately decided that Craig had the best bed for the best price. We appreciated the time he took and the no-pressure approach. We now have our new bed and are totally thrilled with it. I highly recommend Craig as he knows his stuff and gives you the time and space to comfortably come to a decision.

    Photos
    Craig's Beds - A photo of the inside of Craig's Beds Mattress Store .

    A photo of the inside of Craig's Beds Mattress Store .

    Craig's Beds - A view of the inside of the Craig's Beds Mattress Store

    A view of the inside of the Craig's Beds Mattress Store

    Craig's Beds - Our mattress store is on the second floor of 246 west 38th street NYC

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    Our mattress store is on the second floor of 246 west 38th street NYC

    P.C. Richard & Son - appliances - Updated September 2026

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