Sooooo I started renovating my living room & kitchen at the end of February 2023. So I started shopping for appliances. But I'm not finding anything that I liked that suited me. So I Bing (Like Google just different search engine) Appliance Stores with great service. And Gringer popped up. Tom gave me a tour of all that they had to offer including the downstairs. He also informed me that if I chose to use them that I could buy the appliances and they would hold onto them until I was ready for delivery. I liked this option. Seven months later, because wrong windows were ordered & kitchen floor needing to be replaced with new floor joists. I'm finally back at Gringer and Andrew helps me this time. Keep in mind both times I go to the store after work in my work clothes, so I'm kinda not smelling that great, diesel fuel & dirt on my sweatshirts. Not cute at all. But They treated me as if I had walked in with a Chanel suit. No judgement. And he does some thing that I think all customer service people should do. He asked me what I liked in the appliances that I was looking for what my style was, and what features that I needed. Then said he would put together some appliance packages. He asked me what I was OK with. Like if I needed to stay with the same brand or was it OK to mix and match and he said he would email me what he had for me & to go over them at my leisure, and get back to him. I appreciate a person who is a man or woman of their word, and he did exactly that. He gave me many options. He got back to me in a timely manner along with the options. He emailed me all of the spec sheets and everything had the cost on it. I went to appliance world in Huntington, Plessers in Babylon, Capuano in Farmingdale, several PC Richards and yes, even Lowe's and Home Depot. And online of course. So yes, I shopped around but from my first meeting with Tom and Andrew, I knew it was gonna come down to service which is very important when buying appliances . But not only was the service great the prices were outstanding and the fact that they checked out every rebate and discount for me was awesome. Finance options were also explained thoroughly. I didn't get delivery until February because this project is ridiculously long. So Gringer held my appliances for me until I was ready for delivery! My contractor took even longer to hook them up so I didn't know how great they were until this weekend. But I cannot recommend highly enough Gringer's exemplary customer service from beginning to end. And beautiful appliances to boot! 4-22-2024 read more

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I purchased a refrigerator from Gringer & Sons in 2020, trusting I was getting a new model. Turns out, they sold me a 2017 unit without disclosing it! To make matters worse, the fridge recently broke due to a faulty compressor. Had I known the truth, I never would have bought it. Feels like a huge case of misrepresentation. Very disappointed and wouldn't recommend! read more

Tom was great throughout the whole purchase process and even with issues later on, which really impressed me. I would recommend

Just purchased a refrigerator - along with delivery, installation, and haul-away from Gringer. The process was effortless, all handled via phone and email. The price met or beat competitors', and appreciation for customer loyalty was demonstrated in meaningful ways. This makes the fifth major appliance purchased from Gringer. read more

Terrible customer service. Had an issue that the manager Tom was unwilling to resolve. Left several messages with Steven for Tom to call me back and he never returned my calls. I purchased a $4,000 GE microwave and paid another $425 to install . I am now in the market for a washer and dryer but will NEVER return to Gringer's. read more

Came in here to get my appliances a few years ago and lived how they listened and went the extra mile. I appreciated the treatment so much I started working here and still do to this day. If you give Gringer and sons a chance they will show you what service is. read more

Do not trust these people for installation! Some years ago, I paid them $350 for installing a window air conditioner. Just for the installation. I have never had a problem with my air conditioner, but the City of New York was inspecting my building and they say the unit was installed incorrectly and must be removed. I can now see that the brackets were left in a free floating position rather than resting or attached to the ledge. I called Gringer and they are accepting no responsibility, as it was installed years ago. I have the original receipt and they should assume responsibility for their incompetent installation. read more

On August 30, 2024, I paid for the purchase of a refrigerator that was in stock. The seller Andrew Hever said that he would call in an hour to clarify the day of delivery and installation of the refrigerator and... NOT ONE CALL in 2 weeks. On September 11th I decided to find out where my refrigerator ? And only when I opened the door Gringer& Sons store I heard an angry scream "what do you want?", naturally I paused, but having decided that no one in their right mind would shout at a buyer like that, I was wrong, this scream sounded again when I approached the sales counter, 2 other sellers sat in silence, apparently this is the usual Gringer & Sons company procedure, to greet a buyer who has ALREADY paid them more then 9000, and has the audacity to ask where his purchase is. Today is September 13th, and I still can't calm down after this insult. And I still don't know where my refrigerator is and when I will receive it. Be careful, read reviews on Google, and don't think that the Gringer&Sons company's 3.7 star rating won't affect YOU too. read more

Can only speak about my experience here and it was a very positive one. Purchased a Napoleon Grill (one of the few dealers who sell them). Got it delivered and assembled with no issue. read more

I came into Gringer & Sons in the lovely year 2020 for a new clothes dryer. An experienced and knowledgable woman gave me extremely helpful advice on color choice and model. Everything worked out perfectly and that's saying a lot for that year. I only purchase appliances here! read more

Very accommodating Highly recommend I will buy all my appliances there Purchased a Napolean prestige 500 Pro grill and they were the most competitive read more

I highly recommend this company for all your appliance needs. We were served by Mindy who is highly knowledgeable and informed about the products. She is very astute and perceptive in figuring out ones needs. After asking us a few questions she recommended and advised us appropriately. Due to COVID we had a long wait for one of our pieces but that was out of her control. All our appliances are installed and are perfect. We are more than satisfied with her service in every way. Thank you Mindy & Gringer!! In read more

Recent Activity You wrote a review for Gringer & Sons 3 minutes ago 5.0 star rating 5/20/2020 Last week, in the midst of the Covid 19 stay at home order, both my primary and back-up refrigerators broke within a day of each other. I felt overwhelmed. Based on the strong recommendation of a family member, I called Arline at Gringer & Sons and took a leap of faith and put myself in her hands. It was a great decision. Arline was nothing short of amazing. First Arline guided me through the measurements needed to begin the selection process. Next she did her research and quickly got back to me with recommendations. I researched the models Arline recommended and they were perfect choices, highly rated refrigerators with the specifications I needed. The prices were significantly better than any competitor. I placed my order for 2 new refrigerators. Delivery was fast, efficient and smooth. Overall, this was an excellent experience. I highly recommend Gringer & Sons. read more

I had a great experience! Arline was a big help with helping pick out appliances for my kitchen. I went to a couple other stores but couldn't figure out what I liked. They had a great selection of ranges and I was able to ask questions and received knowledgable answers! I definitely recommend coming here!! read more

Gringer folks went way out of their way to make sure I had a stove by Christmas, and what a stove it is! I couldn't be more pleased with it. I highly recommend Gringer for their dependability, knowledge, and good will. Many thanks to Gringer. You'll be the place I go to for appliances from now on. Upper West Side customer read more

Had to go through 5 damaged dishwashers before we got a good one. They tried to convince my contractor to take delivery of a damaged unit because I wouldn't know since it was in the back. They appear to be delivering 2nd quality merchandise. Had issues with every item purchased. Avoid at all costs. Go elsewhere. read more

Had great service from Gringer when we bought our appliances there four years ago, and even better service from Lewis the manger, with a recent warranty issue. Kudos to Gringer and a shout out to Mindy, who was with us all the way. read more

Family owned. Hands on service! Appliances for all budgets. They can create the kitchen of your dreams, they did for me and I highly recommend them! Michele L. read more

I stopped in to buy a gas grill and was very pleased with the price they gave me. I returned a week later and bought a new refrigerator and was motivated primarily because of the great deal they offered. Arlene was especially helpful, has excellent follow through, and never made me feel pressured. Just good deals and excellent service. They certainly won me over and all I can say is that you should give them a chance when the time comes for you to buy a new appliance. read more

Gringer & Sons Appliance - Appliances Near Me - Commack, New York

I would give this store 0 if I could. We went shopping in this store today to look at appliances for our new kitchen. When we walked into the store, I immediately noticed a strong smell of cigarette smoke. I should have immediately walked out, but I stayed, as my wife was anxious to see their products. The strong smell of smoke persisted, and I later noted a female employee standing inside at the closed front door smoking a cigarette. I couldn't believe my eyes. I immediately left the store. Exposure to second hand smoke carries multiple harmful effects. I will be contacting the NY State Department of Health to report this violation, I am certain it is illegal for an employee to be smoking in a store in which they are employed. read more

We have had the greatest experience dealing with Mindy. We have purchased all if the appliances for our new kitchen at Gringer. Delays in construction caused us to have to reorder some of the appliances due to model changes. Mindy was amazing and worked with us during this process as well as maximizing the manufacturers rebates. I highly recommend Gringer above all competition. Today I bought a new Gas Barbecue and am thrilled with the treatment I received. read more

Sales personnel where very knowledgeable. The appliance we wanted was not illustrated in the manufacturer's catalogue bur Arline was able to find a picture from a previous client. She was very patient and worked with us for several weeks before we made a final decision. I highly recommend Gringer Appliance. Charles U. read more

Our dishwasher broke last Saturday. After researching models on the computer we chose a Bosch dishwasher in the 500 series. Next, I compared prices at Lowes, PC Richards, Sears and various other stores. (Home Depot does not carry Bosch). A friend recommended Gringer. I called and spoke to Arline, giving her the make, model and lowest price I obtained. Within ten minutes she called me back with a lower price, including two rebates, shipping and installation. She then asked when we would like it delivered. The following Thursday (receiving a call as I asked an hour before arrival), our new dishwasher was installed. Arline really impressed us with her knowledge and sales skills. We will not look any further in the future for appliances! read more

I ordered a range from them and had a delivery scheduled for 10 days later. The day of my delivery I had to call to find out the time and was given a window of between 10am and 2pm. At 3pm I had to call again to find out where my range was, and was informed that the range wasn't put on the truck and that the warehouse didn't have it. They offered me no solution other than to wait potentially a month and a half for one to come in (no guarantee that it would) or to just give me my money back. Horrible experience. read more

Just bought a $5000 appliance package for a total kitchen remodel from Gringer and Sons in Commack and had an awesome experience. Knowledgeable staff, competitive prices and great customer service. A small snag was handled professionally and promptly. I will never shop in the big box stores again. When you shop here ask for Arlene - A real doll!!!! read more

Just received our new washer, dryer and gas grill and We are so pleased with the service we received I felt compelled to write a review. From choosing the items to delivery the process went smoothly. We are pleased with the choices the sales representative helped us with; the look, quality and price were just want we wanted. As for the delivery service.....we appreciated the communication, promptness as well as politeness of the 3 gentlemen who delivered the merchandise. Looking for personalize assistance in making appliance purchases...don't hesitate to go with this business. read more

Purchased new Stove and dealt with Mindy. Without any heacaches got the best price around and quick and easy delivery. Stove instaled and looks great. Never bought from them but now they have my business read more

Gringer Appliance offers the professional service and expertise of a company who knows their products well. We received patient and knowledgeable advice regarding the replacement of a 5 burner gas stove top and a separate electric range. Our final choice resulted on two separate manufacturers (WOLF & BOSCH) that met our needs and blended together beautifully. Additionally, their overall cost was a bit lower than big box stores. We would highly recommend them. read more

I bought a Miele dishwasher from Gringer two years ago, and was very impressed with the quality of service that I received there. I recently went back to buy a new washing machine and dryer, and was very happy with the price and service that I received. I like to support small, family owned businesses- and my experiences at Gringer were so much better than the purchase I made at Best Buy. Also, Gringer's delivery service is excellent. My items were delivered promptly and professionally. Dan was able to fit my washer and dryer in very difficult to maneuver spaces and I am very grateful for his expertise! Thank you, Gringer, once again. read more

We were shopping around for a new high end range and came upon Gringer. We couldn't be more pleased with their assistance and knowledge .. Everyone there got involved to find exactly what we were looking for and they even stayed past hours so we could finalize our decision ... Hats off to the staff for their patience and help .. We will always recommend their store to anyone looking for that perfect kitchen/bbq appliance . read more

I purchased a refrigerator and hood 2 weeks ago and I had a great experience . I dealt with Tony and jimmy and I have to say Awesome service, awesome deliver staff amazing prices. Going back this weekend cause mamma needs a new BBQ ;)thank you gringer read more

Frank and I went to gringer appliances again... to start our kitchen appliance purchase .. As usual Lewis was informative regarding our decision .. We needed a refrigerator , dishwasher and stove.. There are so many choices to make .. Gone are the simple days of appliance buying... Lewis educated us based solely on our needs.. He along with Arline were able to help us make our selection.. This is our 3rd purchase from this company.. They are always available to answer our questions and concerns... Their customer service is in my opinion top notch.. We have sent family and friends their way and are always thanked for the referral.. Thanks again for a good outcome!!! read more

Just bought my dryer and washer from them. Wonderful people. Had the pleasure of being helped by Lewis and mindy. Wonderful people and wonderful products. Would recommend to a friend! read more

We purchased a stove and dishwasher from Gringers in Commack with a tight delivery schedule for Thanksgiving. Our salesman was Tony - he was a pleasure to work with, no pressure at all. Mindy also made the process great - her knowledge of the products were invaluable. Mindy and Tony made sure that we had our stove in time for the holiday AND when it stopped working the Sunday before Thanksgiving, they were instrumental in getting it fixed. I would recommend them without hesitation. read more

Marvin has helped me many times over many years, including answering questions on the phone about products (air conditioners) they do not carry any more. He steered us through the process of replacing a broken dishwasher and microwave in a knowledgeable, low pressure way. We are pleased with our choices and glad Gringers is still there. Delivery was excellent too. The installer helped me with a refrigerator that had been installed badly by a rival company. I am a tough grader, and Gringers deserves its five stars. read more

After shopping around, they beat everybodys price including lowes. We got a washer, dryer and refrigerator. On top of the awesome price, they were spot on with their delivery as we were moving and had to time it just right. Customer service was great and they stayed in touch the whole way which made us feel at ease. Thank you guys. We love our appliances. Cant wait for our next purchase. read more

Needed to replace my dishwasher with one that would accept the custom panel we have. PC Richard wouldn't install the panel, I'd have to do that for myself. Anthony and Mindy at Gringer crushed their price, gave me the upgraded model (with a top knife shelf) and installed the dishwasher with the panel, all within a week. Totally happy. Will always go there first when I need something. read more

Our refrigerator in our weekend home died last Friday afternoon and with Thanksgiving coming up, I was worried if we'd be able to find a replacement in time for the holiday. One big problem I discovered - our fridge has odd dimensions with built in cabinetry surrounding it, so we'd have to find one with nearly the exact dimensions as the old one, or else we'd have a BIG reconstruction project on our hands. A quick search on the net (Best Buy/PC Richards/Home Depot, etc) revealed almost nothing that would fit. I live in New York City and am familiar with the Gringer on 1st Ave, so we gave them a call. The fellow there ( very helpful, who's name I forget) said they "might have one or two" at their Commack location and would have someone follow up with us the next day, Saturday. Sure they will...does that ever happen? Not in my experience --- Well, sure enough, Mindy from the Commack store called us early the next morning with 3 options and sent me an e-mail with the specs. We decided on a Fisher and Paykel unit which they had in stock, and Mindy said they'd do their best to get it to us Tuesday. She later confirmed that they could deliver it Tuesday and gave us a 3 hour delivery window. I called Monday to confirm, and was assured it would be on the way. Well, today right in the stated time slot, the delivery van arrived and the set up/install was easily done in less than an hour. I will also say that $75 for delivery and removal of a large appliance is extremely reasonable, especially in the New York metro area. (I mean Best Buy gets like $60 to deliver a small A/C for example!) So while I cant comment on the fridge yet, I must say that Gringer get's top ratings for service and support! Thanks again Mindy and Gringer overall - I'll certainly look to Gringer again for my appliance need! A++++!!!! read more