Best prices. Best service. Good people. O Look for Mr…read more Gaines. He has never let us down. Customer for over 30 years

After many texts, emails, in store visits PC Richards did right by me. I received a new…read morerefrigerator today. I couldn't be happier. Thank Mr. Richard for hearing me and helping me. I will continue to be a PC customer.

I love Macy's. They have almost everything. I love to walk…read morearound and see what's new in fashion. It is also easy to shop online. Returns in person are quick and easy.

I would highly recommend Macy's Huntington department store. We had a wonderful experience with…read more Ljiljana Redzic in the Mattress department store. It's hard to find someone who is very passionate and knowledgeable. Also want to say, Thank you to Doug as well for helping us finalize our purchase.

I originally wrote a good review because they promised to correct an issue with the bed frame. I…read moreneeded a special bracket they never told me about and promised to reimburse me for the $152 charge for this. when I did not see it on my monthly statement I called and they said it takes one billing cycle for the credit to show up. after another month they said sometimes it takes 2 billing cycled. obviously they are just waiting for me to give up on the refund. of course they never put me thru to my salesperson when I call. I would never use them again.

Very unpleasant experience. Some guy name Sean came off condescending and quite arrogant. He…read moreoverheard us and sales rep (Noah) talking about a sterns and foster mattress we wanted and scoffed when we said we got a discount elsewhere. Sean then proceeded to say that he manages 3 mattress firms and asked if he took a 100 off, if we would buy a mattress. We showed him a receipt of the other place and he said he's giving us a better deal because it's off by 200. That's all he kept saying and repeating. Me here thinking you're not worth my money or dime of commission because your customer service attitude was horrible. Went to macys across the street, the mattress was cheaper and went to a different mattress firm where the gentleman provided great service. We ended up buying from Sterns directly since it was the best deal. DO NOT BUY FROM SEAN!! never coming back. Save money to go elsewhere.

Great experience. Tim was very helpful. Very happy with my purchase. Looking forward to a great…read moresleep!!!

Since 2003, we have had our main bedroom bed, a Sleep Number, which I believe lost air long ago…read more Over the years, I kept thinking it was time for a replacement, so I decided to explore my options and compare brands to find the best value. Our first stop was, of course, Sleep Number. We met our salesperson, Timothy, who was excellent at presenting different models and explaining their features. He took the time to understand our needs and recommended the best options for us. Honestly, that was my first and only stop--Timothy's presentation made it easy to decide, and I did not feel the need to visit other stores. The delivery process was smooth, and the new bed seemed fantastic. I am happy to finally replace our old, worn-out mattress--it was seriously shot. Sleep Number's adjustable air chambers offer personalized comfort, and the Flex Fit comfort positions we added are a great bonus. The store location was convenient, and the environment was extremely comfortable. Even more comfortable laying on all those beds. We did eventually leave. It was hard though, we were quite comfortable on their beds. Overall, it was a positive experience, and we are delighted with our new Sleep Number bed. Its my guess it was the best choice and price for us, but what do I know, I went nowhere else.

The new manager helped us pick a mattress that was perfect for our needs. He was very helpful and…read morepatient with the special needs we had. And, he gave us a great price. Can't wait for the new mattress!

You know! I usually equate buying a new bed or mattress like buying a used car. Expect a lot of…read morenegotiating, saying no to things you don't need, like protection plans, cleaning services etc. I always dread this ritual of buying a new mattress. Get your research done, compare prices, spring count, major brands, ratings, other yelp reviews...unless yours was the first. Double, single or no pillow Top? Ended up getting a double pillow top Kings Down in King size! This mattress is soooo big that you can sleep east-west if you wanted to! So soft and very heavy, in fact, it's sooo heavy, flipping it and turning it every few weeks requires the whole family to help...good thing you can just lie down and rest! The saleswoman was really nice, not pushy...mentioned the options and maintenance plans, but didn't force anything on us. Once you make it clear that you just want what you need and ask for the bottom line...she tells you, you say yes or no...done! Got it delivered free also! Unusually good experience! Wish we could all buy cars this easy!

Ron our sales person was great. He was knowledgeable. pleasant and allowed us to take our time…read moremaking a decision. I felt there was a great selection at all price points. The entire process from purchase through delivery was very smooth. I highly recommend shopping here for a mattress.

Debbie, the lady who says immediately as we walk into the store, that she wasn't busy and who has…read moreworked in bed sales for 18 years... Ran me and my family right out of the store. We were willing to spend a little over a grand on a bed for back issues..... cash. The bed wasn't for me, but I sat on some beds and she told me that she doesn't want me laying on them - just the person buying because she'll have to clean them. Ok.. I thought you weren't busy, and nobody was in the store. She never learned anything in the 18 years because she doesn't know who she was talking to. I didn't tell her I've been sleeping on a bed older than myself and I needed one as well - STRIKE ONE. She was extremely pushy. If she was any good, she would have had two commission checks that day. She tried to give us (supposedly free with the mattress) a bed base that electronically folds up, that sits about 9 inches off the floor? We said to her that's pretty low especially with no box frame needed, she replied, "well, it's just 9 inches" - STRIKE TWO, because for someone who has back problems and 6'2" that's not a smart call. As she's aware of the back issue, she says "this bed is comfortable, I have this and I sell this the most". I dont care WHAT you have or WHO you sell it to, all I care about is getting the best bed for the person with the back problems. Don't ever compare customers to everyone else. Obviously every bed is more comfortable when you're laying there for a minute, but she didn't care about what bed was best for the lower back - I would think with her "18 yrs experience" she'd know a thing or two, but she never once mentioned anything about different options addressing back issues. Just seemed like she cared more about selling anything to us. When she saw we weren't satisfied (more so by the service than the beds), she offered us a free pillow with a purchase. We pulled a "we'll think about it" line as we were leaving and she asked if she could run in the back to see if they had an exchanged bed that someone USED that they sanitized in the back for a cheaper price, just for any kind of sale... and kept reminding us that for any bed it would be the "twin" mattress price. We already told you we'd spend over a grand on a bed - WHY would we want a used one? STRIKE THREE. Needless to say I won't EVER be buying a bed from this store, and they just lost two customers. Remember to listen to customer needs first, you'll make a sale much more quickly. And again, learn who you're talking to first before you stop making people try out beds that I was interested in buying but never told you - instead of being too lazy to "clean them". The thing that gets sales people the most is how much I look like a teenager, and how very stunned they would be if they found out how old I was. Those are the ignorants that lose my sale (which have been many) treating me different, or brushing me off because I don't look like I'd make them money. LEARN from this. And just to give you an update, we ended up going to Ashley's, who gave us so much knowlege on their mattresses for about 2 hours, feeding us info. We ended up spending tripple what we wanted - now that, ladys and gentleman, is how you make a sale.