Tried for the first time and was surprised by the ambiance, great moody vibe. Food was good but overpriced. Service was good. Would return. read more

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You know I haven't been to a PF changs since I lived in Pittsburgh. Had to go to the Apple Store in Summit Mall and saw PF on our way out. I assured my husband it was good back when I was in college. So we went, we both got Mongolian beef lunch specials. He got egg rolls and I got egg drop soup. We both also got the dynamite shrimp. Harmless enough really. Almost within hours we both had intense sulfur heartburn and gas. That went on all day, nothing we had could stop it. Then today came and we both have some intense food poisoning. We only have one bathroom so you can imagine how fun this is when both of us are living in there. Neither one of us could go to work today, we're both incredibly sick. I'm laying in bed right now with sharp stomach pains typing this up. It was my husbands first time and probably his last, he's sworn off it forever. We're so sick right now. Beware I suppose, this is biblical in terms of agony. Edit: Spoke with the manager on today ( 4.19.26 ) and she essentially said it was our fault for getting sick. "We serve this all day and no one else got sick" Fantastic, don't go there. We got deathly ill for four days. Partner has Asthma and constantly throwing up made breathing painful due to sore muscles. Clearly the customer willingly got sick and did this to themselves. We won't be back. Edit 2 We got ahold of the original manager ( I won't post her name ) and she issued a refund. My partner voiced displeasure in being accused of making ourselves sick and this manager just brushed it off in agreement with her assistant. So what I'm understanding is both of these managers suck. Glad we got our money back, this place is terrible. We have to head back to the Apple Store soon and I can't wait to flip this place off as we leave. read more

Wonton soup was decent and 1 out of 4 entrees were good. Other 3 we couldn't even finish, no taste at all. This place has gone down hill.

I enjoyed an excellent meal that was well prepared and tasted really good. The service was fast and friendly and the restaurant was what I've come to expect from this establishment - classy and comfortable with an upscale but not stuffy feel. read more

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My favorite P.F. Changs location. Food is always fresh and tastes wonderful. Ambiance is great and restaurant is always clean every visit. They have revamped their menu and have new items to check out! I do wish they would keep their sushi selection, they only have two rolls available now. Crab wontons are our favorite and the chicken is great quality chicken as well! Love visiting here. read more

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Stopped in while at the Mall doing Xmas shopping. I sat at the bar (because there was no one at hostess desk) and was served immediately. Loved the Happy Hour menu and got 2 martinis and lettuce wraps for $21. Everything was delicous. Great decor and plenty of seating. I felt bad for the bartender as she was busy making drinks for all the servers tables and then had a full bar with tables all on her own (Many being walk ins that the hostess wasn't checking in). Manager and another server came in to help but the poor girl was in the weeds. On top of that there was an older female waitress openly and loudly complaining about her job and the bar service. As a former server the manager needs to hire more people for xmas season when they are going to have an increase in traffic from the mall. And Their hostess needs training on keeping better track of walkins vs. who she is seating. read more

I've always loved P.F. Chang's, but this location doesn't quite hit like it used to. Two of my family members got sick after eating here this year, which was concerning. On top of that, the prices seem to be going up, but the quality hasn't kept pace, which is a bummer because I used to come here all the time. This visit, I got the Mongolian Beef with white rice and the cold cucumber salad. The Mongolian Beef wasn't bad, but it feels like the quality has slipped over time. The cucumber salad was super bland--basically just cucumbers with a little soy and sesame. I even grabbed two sauces to try and save it, but it didn't really help. I still think P.F. Chang's could be great again if they focused on consistency and quality. Hopefully, they'll get back on track because I'd love to enjoy it like I used to! read more

I've eaten in at PF Chang (the Fairlawn, Beechwood and Norwood (Cincinnati) locations and have had excellent food and service at all locations in the past. Last night I stopped for takeout ~8:15 pm at the Fairlawn, OH PF Chang (chicken with broccoli). The amount of broccoli was small, with one very large piece, a couple midsized pieces and several small (~1 cm) pieces. ALL were very soggy, as were the green onions. In addition, the flavor was quite bland, lacking any sort of garlic and ginger flavor that normally makes this dish tasty. I expected a bit more for $18.59 plus tax. read more

I would not recommend going here. The food was way below average. Do not waste your money. The ingredients that were listed we not even in our entree. Made poorly read more

P.F. Chang's in Fairlawn was a test of patience and horrible food. It took about 30 minutes just to get drinks and nearly an hour and a half after the drinks showed up for the food to show up. When it finally arrived, everything tasted fine and my Mongolian beef was especially rubbery and also some how dry crispy while soaked in a sauce.. I never sent food back before and today was the first. definitely not worth the wait or the price point. For what they charge, the experience should feel a lot smoother and the food should land above average since the large Mongolian beef had about 4oz of meat in it. read more

The food was pretty good, as usual, but the highlight was Braelyn, our server. she was so patient, sweet, knowledgeable about the menu, and very efficient. thank you for a great experience read more

P.F. Chang's - Chinese Near Me - Akron, Ohio

Go on a Sunday evening since a terrific server "Tom" is there. Had a table for 11 and he answered everyone's questions, brought drink refills quickly for kids and adults. Food was as expected . We should have ordered 2 of each appetizers we decided on. Egg rolls were good but not enough. Had a reservation and table was already set when we arrived. This was for a birthday celebration and staff came to sing with sparklers & bubbles & other lighting -- with a cupcake and candle. Everyone had a good time. Thank you to P.F. Chang's at Summit Mall in Fairlawn. read more

Let's start off with Ambiance. Get ready for a loud music environment that alternates between techno and alternative. Our waiter was very nice however, he forgot the sauce for the ribs that he recommended. Nothing major. All 3 of us opted for the $19 three course special. The Egg Drop soups were very nice. The Cheese Wonton weren't to my liking but my daughter devoured them. The Dry Rub Ribs were amazing and very very tender. My wife liked her Shrimp Lo Mein and my daughter likes her Chicken Fried Rice. Now let's talk about my Honey Shrimp. On a range of 10, I give this dish a 5. The Shrimp were super soggy and the shrimp had no crisp whatsoever. The super sweet sauce may of had honey but it was slightly tangy like the same sauce General Tso's Chicken. Also Not a fan of shrimp that have NO curl. Yes, straight tails heavily breaded. The star of the entire meal was the Garlic String Beans. I should have ordered an extra order to go. Now here's my advice. Please watch your check at the end as some previous reviews stated the same thing that happened to us. If you happen to choose the 3 course meal, it is up to your server to key in the order correctly. If not the difference could be $30 more or so. We caught this as the premium selections can escalate your bill quickly and you may not notice. Three stars due to pricing. read more

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Ordered the Black Pepper Chicken. Flavor was great, chicken could be crispier though and the portion size for the price was a HUGE disappointment with maybe 10 bites and tiny side of rice. We most likely will not be back, read more

We'd ordered previously via Doordash fully expecting cool food, etc. However, it was still pretty hot and wonderful. This time, my son got the same dish, Orange Chicken which was again, delicious. Last time I purchased the shrimp fried rice, so good I was craving fried rice when my son asked if we could Doordash something. I ordered the combo, chicken, shrimp and beef fried rice. Disappointment is not even the right adjective. The chicken and beef were so dry, practically inedible. The shrimp was good but not nearly the quality I'd had previously. New chef today? New provider of seafood? Either way, this will never be ordered again at my house. read more

I went to PF Changs on a wednesday afternoon. It was very easy to be seated for our party of 3. Ample parking was available. The menu was different and less than what I generally find at PF Changs. I ended up getting the sesame chicken which was kind of bland. The other orders on my table were general tsaos chicken and the tofu which both tasted the same as the sesame chicken? I was very underwhelmed by the taste. The service was good but I would not go back. read more

P.F. Chang's - Sesame chicken - Chinese Near Me - Akron, Ohio

What happened?? What is going on with PF Chang? Mongolian beef is my favourite. The portions are much smaller, however it costs more. Not sure how that works. The meat must be an inferior grade now, because it's chewy. You could almost choke on it. The meat I had tonight, quite a few pieces appear to be raw still which is bizarre. My husband had the same. The salad was okay but some of the lettuce looked "expired" and considering I'm now running to the bathroom non-stop, I'm thinking it was. For two people, getting the chef deal which includes appetizer entree salad/s soup We still walked out of there spending $100. No alcohol, no desserts. I have no idea why it cost $100 for subpar food with smaller portions, and possible food poisoning when this used to be a great restaurant for under 70.00. The service was fine, no complaints there. They did appear to be understaffed though. Again, that's not the server's fault That's whoever is in charge. What a shame, this restaurant has been ruined. read more

Arrived to find a "pirate" waiting in his. Not sure what this was at an Asian restaurant but an over the top ill placed costume (if that is what it was). Pirate played much kardashian fun with two ladies at the end of bar. We waited an enormous amount of time for his/her socialization to end at times up to and ending with a sit down on a bar stool next to them to chat about nails. Finally ordered cocktail (hot soki) delivered warm. Pushed it forward to get attention and it was never noticed, consumed it and waited for this same pirate to ask if I wanted another, never happened because he/she was too busy chatting it up with the second bartender who took a bath in cologne. The service was horrific and the overwhelming cologne was so intense we asked for our order to go and advised the server we couldn't breathe because of the cologne. During this time our fellow patrons at the bar were looking at us and rolling their eyes, as we didn't really know what to think. We had our food dumped in a to go box, food runner never told manager our complaint and we paid the full tab to run out of this experience! read more

My wife and I liked P.F. Chang and yesterday stopped by with friends at the one in Akron. We both had Sweet and Sour Chicken, I with brown rice she with white rice. The friends had something else and did not look impressed! My all-time favorite used to be Sweet and Sour Pork but since they discontinued it I had been settling for the chicken. Yesterday, as the last couple of times at this restaurant, the chicken was not crispy, too much sauce, the vegetables overcooked and the rice dry! Very disappointed. It almost looks like some time ago they replaced their experienced cook with a novice that is not learning! Doubt we will be back. May try the one in Beachwood or just give up! read more

Enjoyed a wonderful meal out with my soul mate for our 12th anniversary at P.F. Chang's. It was awesome. Angel our server catered to Thom and I had all our dishes made in a special Wok for gluten- free. The Mongolian Beef was fabulous, the shrimp fried rice was fresh and juicy, and always my favorite is the chicken lettuce wraps. She surprised us with a Gf chocolate molten cake! Check out my fortune cookie. She added the cookie is not GF but the wish is. Excellent service!! read more

P.F. Chang's - Anniversary dinner - Chinese Near Me - Akron, Ohio

If I could give 0 stars I would. Here is some context: I used to love P.F. Chang's but moved somewhere that didn't have one, so it's been 6 years, but from everything I could remember it was one of my favorite places. We recently relocated to the area and I was thrilled to see a P.F. Chang's near by, so my boyfriend and I decided to go for dinner tonight. So, my boyfriend is very particular about his Chinese food and I convinced him to stray away from our local place and go with me. Well wow has it changed. Our waitress, as nice as she was, needed more training. We were a little sticker shocked looking at the new menu and were trying to figured out the right way to order what we were hoping for (and what I used to) and her suggestion to get a side of shrimp lo mein was to order an entire entree... after she said "I'm not sure". We ordered but then promptly and politely asked to just cancel our order and decided we couldn't justify it and were t even sure what we were getting after all the confusion. We went to the hostess as to cancel the order as soon as possible, hoping to have not made the kitchen waste/make the food. The girl got our waitress, I said I was happy to pay for the cokes we had, which is it like 6 bucks? She said yes. She brings back the check for 10 bucks. Really, 10 bucks for two cokes we barely touched. I mentioned this asking the hostess "is this right, I mean $10 for two soft drinks?" She then replied (with a very rude attitude) "yes it is, all our prices are on the menu, I'll show you" and leaves to get a menu. At that point is when I was upset. There was no need for an attitude and that is not something I'm ok with. I could've just as easily got up and left without saying anything! But I chose to do the right thing and wanted to pay for our drinks and tip our server at least something for her time and still got this kind of treatment. To top it all off the (I'm assuming) manager came out with just as much attitude. Rather than calmly asking what was going on he was on the defensive right away. Absolutely unprofessional and not how a manager should behave. At that point I asked them to void the checks as my mind was made up. He shoves the unsigned credit card slip at me and says "fine, looks like you made up your mind". I took the slip and left and that's the end of it. In summary, don't go here unless you want to be verbally abused and made to feel like a dollar sign from a rude blond girl with glasses and a manager who needs to go back to basic hospitality school all while having the pleasure of paying for overpriced mall Chinese food while doing so. read more

Visited P.F. Chang's recently because my daughter brought home some food, which I ate as leftovers the next day. They were very tasty, so I vowed to visit the restaurant soon. Upon arrival, we were promptly seated. A few minutes later, our waitress arrived and took our drink requests. Then we put in our appetizer requests followed by our dinner requests. The pot stickers were delicious as were the lettuce wraps. I'd definitely request those again. For dinner, I requested Kung Pao Chicken. Shortly after, our meals arrived. My Kung Pao Chicken tasted just okay. I was not impressed. I ate the entire dish, but I found it to be lacking flavor along with the fried rice. I tasted all of the dishes at my table and none of them had the level of flavor I was expecting. The orange chicken was decent. I was a bit disappointed because the prices were high, but the flavors were lacking. I guess we should just order a bunch of appetizers next time. Our waitress, Hunter, was excellent. read more

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Portion size for dinner specials are very small. I ate again when I got home. My beef and broccoli contained 3 broccoli florets. The beef was scarce too. Very disappointed. read more

I once again, placed a carry-out order and asked for the the lettuce and rice sticks to be packed separately for my lettuce wrap so they would not get soggy on my long drive home. When I picked up my order, the lettuce and rice sticks were packed together with the chicken. I asked the staff member if they can pack the lettuce separately and provide new rice sticks and they indicated that it would be no problem. I waited 10 minutes for the staff member to return only to find the lettuce packed separately and no rice sticks. When I asked about the rice sticks he indicated that they could not do that, and I at this point I have had enough of this nonsense and just asked to pay so that I could be on my way. Customer Service (not). read more

Food was all right but the lettuce wraps awful and I mean awful. They tried to give us little lives of lettuce you would put in a salad and call it a wrap. Honestly just unacceptable and they also didn't even tried to comp it. read more

The restaurant was so cold that our party of 12 had to wear their winter coats during the entire meal, despite numerous requests relayed by the server to the manager to change the temperature. Our food arrived about 1 1/2 hours after we ordered it, with the restaurant saying that with a large party it was difficult to coordinate the simultaneous delivery of food. We had only sporadic visits from the server. Not a very pleasant experience for a birthday party. Will never go back. read more

The food was good as usual. The service was slow but our waiting was good though. My wife always gets the lettuce wraps and they didn't disappoint as usual. read more

I came here for the first time in a while, and I've realized just how much I've missed their food. Although their menu items aren't necessarily unique or special, the consistent quality I've received over the years warrants a great review. I really like their Kung Pao Shrimp and yesterday I tried their Lo Mein with chicken for the first time. I'm usually not a fan of Asian style chicken, but the chicken was absolutely delicious and had an amazing char from the wok. I was pleasantly surprised, this meal was genuinely a lot better than I was expecting. Our server was great and I'll make sure to visit again. Some of my friends haven't had as great of an experience here and I think a lot of it has to do with what you order. Some of their menu items such as their pad thai really don't match up well to other spots. So make sure to keep this in mind and discuss with other people when choosing what to order. read more

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Hadn't been here in a while and decided to check it out. Service was excellent! Really enjoyed my entree; tasted great but I thought the scallion pieces were too big and the rice noodles slightly undercooked. Dessert...delicious! Loved it! Just the right size too. Cake was moist and ice cream tasted fresh. Also enjoyed the hot tea. It was great having three choices of tea. Highly recommend the ginger peach. read more

P.F. Chang's - Gluten free chocolate soufflé - Chinese Near Me - Akron, Ohio

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Had a good experience here! Don't come here if you're expecting super authentic Asian food...it's definitely Americanized. But, it's good! The menu is expansive and creative, offering traditional-ish Chinese food dishes, ramen dishes, and sushi. They make everything from scratch too...or so they say. The kimchi fries were just okay; probably won't order those again. I appreciate the variety of low-Cal and vegetarian options. I'd definitely come back! read more

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the service here was amazing! Devine really made my first ever trip to this restaurant a favorite along with the amazing food!

Not sure why this location has a lower rating. I've been here at least 20 times, and it has always been delicious, on point, and consistent flavor. Service is sometimes a bit slow, but we're not taking about frozen fried chicken fingers. I love this place, the food, etc., even when they make menu changes. Thank you! read more

P.F. Chang's - P.F. Chang's - Chinese Near Me - Akron, Ohio

We used delivery for food. It was just as good as dining in! Deliciously prepared and packed correctly.

We stopped in last night for dinner and we should have walked out when our feet stuck to the floor as we walked to the table. The floor was so sticky and dirty that it felt like we were walking on tacky glue. I do want to say this...our waitress was very nice. Any complaints I have were out of her control. She was lovely. She was very attentive and her service was fantastic. We have been to this location, and others, many times over the years and this was the worst experience we have had. The food was not hot even though the plates were. The crab wontons were so salty (and over priced). I remember liking them in the past. Maybe it is a recipe change, but they did not taste great. I ordered the Singapore noodles. I have had them in other places and have never gotten a bowl filled with cherry tomatoes and noodles. That was a surprise. I think they were trying to make the plate hearty with a filler vegetable. Tomatoes do not belong there! Yuck! My husband had a tofu dish. It was fine. I cannot imagine him ordering it again. The bowl was hot, but the food was warm at best. The broccoli was not cooked. The saving grace to the dish was the fried rice, but I expect that to be good. Overall the experience was disappointing. Look, I know P.F. Chang's in not fine dining, but for 2 dinners and appetizer, I did not expect such a high bill for bad food in a dirty restaurant. read more

We paid 58 dollars (that includes tip) for a lunch that was so bad we did not finish it and left hungry. We stopped here Saturday, I don't know what P.F. Chang's normally tastes like but ours was terrible, I will never come back, mall food court would be better. I can't imagine they will stay in business if what we were served as typical. It started off bad with a dirty looking restaurant and a dirty plate on our table. We should have left then. We got fried green beans for an appetizer, they were not great and kind of mushy. We both got rice bowls, Chang's spicy chicken and orange chicken both with fried rice. The rice was not fried rice, it had nothing extra in it to make it fried rice (carrots, egg, etc). It was very... wet. So maybe they put soy sauce on it. Also it cost 2$ extra. Both of the chickens were soggy. It tastes as if they pre-cooked the chicken, let it sit around for a while, then just dump lots of sauce on it. It came with no vegg... just soggy rice and chicken chunks in sauce. Also I got a pork egg roll, it was tiny and had so many layers of wrapper that it had layers of raw egg roll wrapper. They also stated that they are using a new pay system, we had to scan a QR code with our phone and pay by credit card. Although I don't personally have an issue with this it seems like this could cause trouble for someone not wanting to use their phone as they've made it the default way of paying (should be an option but not the default) I can't imagine why anyone would eat here more than once. Asian Chao is right next door, tastes 1000% better, and is half the price. read more

Not a great holiday experience last night for dinner. The table they sat us at had a pile of raw food/vegetables under it. I had to find someone to clean it up. 2 of our favorite appetizers were not available and the one we ordered was completely cold. The waiter kept trying to push a second bottle of wine when we said "no" already and were clearly done and ready to leave. Then it took forever to get the waiter to come back to run our credit card. We provided a pretty decent tip on an over $200 bill considering it was the holidays, but basically not a great holiday event for us. read more

They were out of a lot of things. Also the food was not tea good compared to other Chinese food I have had. Would not go there again

We had a lovely meal! The server was very personable and knowledgeable about the menu. Great Dynamite Shrimp, Lo Mein, and hot and sour soup. And our meal came so quickly! So different from a lot of recent dining out experiences. read more

Service was super super slow. We didn't receive refills but once. We would ask for lemon and it took a long time to get. Received our food, I ordered what is the "new" orange chicken and it looked bad let alone the taste. I ordered it spicy and all I could taste was breading. Local Chinese places have better orange chicken. I tore breading off to show the service but it was not even aesthetically pleasing read more

Oh no, what could improve? Everything. After being seated for :50 minutes without our apps or salads the bartender said they should be out soon. Finally got the soup that sits in a pot I'm sure, and salads that the 2 minutes to make we left. What's the point of ordering apps?? The bartender said "we're very busy". I would guess 50% capacity no more and I see why. As far as chain restaurants go I would not recommend PF's especially this location. read more