Made reservations for 6pm. Showed up right at 6pm. Walked in to a crush of about 15 to 20 people clustered around the hostess stand. Looked around the restaurant and there were no less than 11 tables available. Why aren't these folks seated? Checked in and told to wait. Seated at a table with the sun blaring in our eyes. We asked to move and were accommodated. At the new table, the chair I almost sat on was wet. Sat at a different chair. My wife's cloth napkin was dirty. All kinds of food and debris under the table. Looked around and all the tables has debris under them. We would have preferred to have waited the additional thirty seconds it would have taken to sweep under the table. Waiter came to our table timely to take our drink order. Took much longer than it should have to bring us two glasses of wine. But that gave us plenty of time to select our appetizer and entrees. We ordered. And then we waited and waited and waited for our egg rolls. Our waiter was clearly used to the slowness since he started apologizing as he got our table. We ordered more wine. Two minutes later our entrees come out. The server that brought them out sees that we haven't even started our appetizer and offers to take the entrees back to the kitchen, presumably so they could sit under a heat lamp. We have her leave them at the table and start eating our appetizer then move the entrees. Our waiter starts his next apology as he steps up to our table for the poor timing of the courses. The food itself is decent. We finish our meal, pay and leave. This poor wait staff. They probably have to apologize dozens of times per shift and likely get stiffed a lot due to slowness and incompetence outside their control. We left a customary tip for that reason. If management reads this review, they will whine that we didn't say anything while we were at the restaurant. Maybe if you walked around and said hello to guests you'd get the feedback you clearly need. I remember when P F Changs was an upscale chain that was special. To say it's now an Applebee's that serves Chinese food is an insult to Applebee's. read more

First things first, it is very hard to find parking close to the restaraunt. The inside is very nice and the atmosphere is real nice. The food is good and the portions are generous. The prices are a little steep. What sucks about the prices being high is I felt like I was paying for their location. The problem with that is the location is why parking was so hard to begin with. All in all, it felt like a decent restaraunt charging too much because it was in a location it wasn't worhty of being in. read more

The Japanese old fashioned was pretty cool. Came with smoke in the glass and a lid. I love their kung pao chicken. How do they get it so crispy??? I had chilled sake too which kinda lookedd like coconut milk. read more

Been coming here for years but the food/service has really gone downhill recently. Mongolian beef was more like beef jerky and the egg rolls were overcooked as well. Additionally, ordered 3 orders of egg rolls and asked for sweet and sour sauce twice and never received any, when i asked a third time a server brought me the tiniest container imaginable like it was supposed to be adequate, asked another server and was finally given sweet and sour sauce. Tried contacting management via their website but never heard back. Place is a joke and will not be returning. Take out order btw. read more

I love this places every time we come here they are awesome and exceed our expectations thank you for making our experience awesome every time read more

I used to frequent this restaurant quite a bit and haven't been for a number of years. I stopped in for lunch. The food was good but not great the service was good the comfort was good but here's the problem... The bill for an appetizer and entree and iced tea was $31 prior to tip... it simply wasn't worth that money. I could have obtained equal or better Chinese food literally for 60% of the price at any number of places. read more

Celebrated a 90 TH birthday last week and the service and food was great. The prawns are delicious and the egg rolls were great read more

Yesterday I placed an order for take out. Adrian was nice enough to answer the phone and transfer me to the take out specialist, after being on hold for 3-4 minutes the line hung up so I called back. I explained to Adrian how no one answered the phone and he was nice enough to replace me on hold and walk to the take out area to make sure someone would answer. Then the gentlemen over the phone Kelsey answered and was extremely rude, I ordered $115 worth of food Togo. And towards the end of my order he said "yup bye".. his demeanor was unprofessional... the food quality was exceptional as always. I appreciate Adrian for his hospitality, but I did not appreciate how Kelsey the togo specialist was unprofessional. read more

TLDR: my friend and I loved this place. Food was fresh, crisp, and flavorful, our server Kelli was amazingly efficient and professional. I used to manage a restaurant before Covid and I could tell that whoever trained her did a great job! Will be back for sure! read more

We ordered the spicy chicken and sweet & sour chicken both with fried rice. Not spicy, not sweet & sour and not fried rice. Pretty much bland and inedible. read more

Having been locked up for the past several months my wife and I decided to venture up to one of our favorite places to have a late lunch today. What a disappointment, not sure what has happened to this place, it looks a bit run down, unappealing and the hostess did not even look up at us to acknowledge us, while we stood there for several minutes as she was on the phone. The place was mostly empty and the waitress seemed rushed and disappeared after dropping off water. It took a very long time for someone to come by, and later a young man who appeared a bit prissy and sloppy, stopped by to tell us that he was taking over our order and it would be out shortly. Another 15 minutes or more passed and he brought out our order. It also took 4 requests to get only one refill of water. The food was okay, not at all great and quite frankly, Panda Express would have been better. I like Panda Express, not trying to put them down, but a better value and good too. The portions seemed much smaller than what I recall. To my surprise our bill was $56.00 and this was for only 3 items and we had water ...? I should be happy that he forgot our appetizers too, then I would have been more disappointed. When service is poor and food is only mediocre, I tip accordingly, which I did. The prices have gone up, which I am sure is to account for all the extra cleaning, but these past few months have made us realize that we really enjoy our home cooking, which is by far not only a greater value for us, better tasting, more choices, but also healthier for us and I don't need to have high expectations on the quality of the service, plus no masks in our house. This was our second time eating out in the past 3 months and both were far more expensive and only okay, which is not worth the trouble. We will think twice before eating out again and home is better. read more

Great service even though everyone was very very busy!!! "Corey" was waiting on us and he was running around making sure all the customers had everything they needed!! Food was really good also!! read more

I ordered 5 Beijing Duck entrees to be delivered at my house for a formal dinner. When I opened the order the rice was missing. I called the restaurant and they said they would not deliver the rice, and gave me the option to go and pick it up or to refund the rice. Since guests had already arrived I could not leave the house to pick ups the rice. The dinner was a total disaster. The Beijing Duck at $ 30.00 a order was dry and tough, bread was bad quality and soaking in grease. No rice! BAD, bad, bad! read more

Orders some potstickers, spicy chicken and a side of fried rice. Was pretty good, no complaints except if I was going to say why it didn't get five stars, the chili oil that came with the pot stickers was kinda bland but that's it... chicken, rice, and pot stickers were all delicious. read more

I ordered the Mongolian beef and the meat was burnt. Not just well done but burnt. The ribs appetizer was full of very fatty ribs and didn't taste as they normally do at other locations. Our server was great but she was quite busy. I'm not sure that we will give the location another chance. read more

Despite its not authentic Chinese flavor, I love it a lot! I am a big fan for all the innovation twists to Asian cuisine. Services and atmosphere are also winning factors. read more

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We ordered take-out and the food was bland, tasteless, all around lousy. The miso salmon had no flavor. The Singapore Noodles were all noodles, 5 tiny tasteless shrimp, tiny strips of dried out chicken, no spices, no flavor. $58 wasted. read more

I went to happy hour on a week day with my wife and my baby. Our server was not only rude, but also inattentive. He forgot to bring us water despite asking for it twice. The power of the entire plaza went out after we got our first round of drinks. If it weren't for another server who alerted us to that, we wouldn't have known because our server was MIA and we were seated outside. My baby was overheating so my wife took her back to our car while I waited for our server to come back with our check. It took another 20 mins and me walking up to the counter for the server to come up with our check! They didn't even have the decency to waive our tabs because of the inconvenience. Overall, our experience was not in line with our prior experience with other PF Chang's in other cities. We were very disappointed by the service. read more

Just ordered carry out lunch. Ordered tb family meal. It cost around 97 after adding dynamite shrimp. Adding service tax etc etc All of the food was stale and horrible. Really disappointed! read more

I'm so bummed. Years ago P.F. Chang's was so good. The food was good and the customer service was excellent. They used to come out and mix up sauces for you at the beginning of the meal. I went to P.F. Chang's two months ago and it was below par. Went again today thinking that the time before was just a one off. The service was slow and it wasn't busy. Numerous tables were empty. This was 2:30 on a Saturday afternoon. The waiters continued to forget what we asked for, which was yellow mustard to enhance the food and after 10 minutes I went up to ask for it a third time. We had some edamame and got filled up with that and asked for the check. The waiter brought the boxes to take the entrées home. As I started to fill the box with my entrée I saw a long hair, not my color and not my length and that was that. I didn't tell the waiter I just wanted out. The whole ordeal was such a wait fest. Wait to order, wait for the food, wait for the mustard to put on the food, wait for the check, wait for them to box it...So disappointing. That's that, I'm done. read more

Dining out with multiple food allergies can be challenging. PF Chang's went above and beyond tonight. From interacting with us on the phone prior to our arrival, to helping us with the menu and menu items, being patient and understanding of the dietary needs they executed it all flawlessly. Thank you to Manager Joshua and Takota for helping us while in the restaurant and thank you to the kitchen. Everything was delicious! read more

Had great expectations for this place knowing the history and success they've had. We walk up to a Handwritten sign that said "use other door" no arrow or anything else. It looked like it was made by a second grader- not professional. We were seated right away at a booth and felt the ambiance was nice. Our waiter came to take our drink order and brought us back our waters and lemon. We ordered appetizers, soup and salads. The spare ribs were tender, quite good albeit a bit heavy on the five spice powder. Pork dumplings were good as well. I had Hot and spicy soup and my wife had egg drop. The soups were delicious (best part of our meal). The salad- I got the Asian Caesar with salmon. It was ok - heavy on the dressing. Too wet for my taste. Wife got the Asian Salad with chicken. Once again heavy on the five spice seasoning and overly dressed- very soggy like my Caesar. A lot of hard earned money bought this lunch. Sadly probably will not return. It was a nearly empty restaurant and hostess seats a cranky couple next to us who complained the entire time about everything because they were in a hurry to eat. Loud and obnoxious made for uncomfortable meal. Waiter a bit too slow. Maybe needed more training- took too long to get water refilled. We over tipped him because we were sure the people next to us did not tip him at all. I'd say restaurant did not live up to hype and with being closed because of Covid, everything should've been cleaned and dusted- light above our table was full of dust. We love Chinese food this one not so much. read more

We ordered two entrees. Kung bao chicken and shrimps with lobster sauce. Kung bao wasn't spicy and lobster sauce isn't pretty. The good thing was foods were delivered in 20 minutes even we arrived around 6:40pm were forced to sit at dining table not bar where no seats available. I think I'll stick to Mexican foods what that area must know how to prepare. read more

We get the Chicken Family platter, lettuce wrap and spicy tuna Roll, our food was great no complaints. Service was Horrible since waitress Gwynn came to the table and ask for our drinks without introduce herself, she wasn't happy with us maybe because we're a family of hispanics, she never smile or offer any appetizer, she never came back to see if everything was ok, we have to share our lemonades and left without getting any dessert just because the terrible service. I found her name on our check #20036 total was $80 dollars and I still tip her $20. I could spend more on drinks appetizers and dessert if she just have this thing call Customer Service, all my reviews are 5 stars I Don't waste my time on write if something was bad, I just gave the place another opportunity but this time I feel like I just spend my time and money on any fast food or gas station place. We never ever coming back to see long faces on our table read more

5 stars for service and 5 stars for food. My boyfriend and I dined here yesterday for my 21st birthday. They weren't very busy at the time, and we were seated at one of the large booths. We had the PF Chang's For Two Egg Drop Soup: Both of us had this. I wanted the Wonton Soup as listed on the websites menu, but its not on the physical menu in the restaurant. Dynamite Shrimp: Oh my god. This is soooo good. I could seriously eat an entire meal of these. Sesame Chicken and Lo Mein: We decided on these two, and shared both. Both dishes were delicious and filled us up fast. We finished the Sesame Chicken but had Lo Mein left over which they put in a to-go box for us. For desert, our waitress actually upgraded us to the Great Wall of Chocolate for no extra charge since it was my birthday. They brought it out with a candle and had written "Happy Bday" on it in the raspberry sauce. I also asked our waitress for a drink suggestion for something "fruity" for my first legal drink and she recommended the Chang's Mai Tai which was absolutely wonderful. Our waitress Erika was very, very nice and very attentive. She had great suggestions, and I'm so very thankful that she upgraded our desert for us! Even though the food was amazing, she was what really made the night special! read more

P.F. Chang's - Our waitress Erika was very, very nice and very attentive. She had great suggestions, and I'm so very thankful that she upgraded our desert - Chinese Near Me - Tucson, Arizona

P.F. Chang's is a solidly good Chinese food restaurant. It is clean, the food tastes good, and the service is good. The famous Lettuce Wraps are famous for a reason. It is a plentiful portion (easily enough for two) of chicken and veggies and seasonings that are flavorful and yummy. The lettuce is crisp, cold, and perfect size. I would say they are a "must have" when you go to P.F. Chang's. Since the Lettuce Wraps are a big appetizer, we usually split an entree. We've tried many different dishes. The chicken seems to be good quality. The beef is also good, but it is slightly chewier since it is a flank cut. The veggies are always crisp and fresh. The Chang's Spicy Chicken is tasty and just spicy enough. The Crispy Honey Chicken is a little bit sweet for me, but it is still a good dish. The Beef A La Sichuan is my favorite dish. The sauce is delicious, and the veggies are julienned perfectly. I love that they cook the beef to a little bit of a "crisp". It adds to the texture nicely. The Beef with Broccoli has tons of broccoli and the sauce definitely tastes of garlic. The prices are slightly high, but the portions are large so you can definitely share one appetizer and one entree amongst two people. The service is usually very good and attentive. The parking lot can get overly busy at times, and people seem to drive like real airheads going around the corners of the lot, so be careful. read more

We had not eaten at Tucson's PF Changs in about a year but always liked it so we decided to go there last night to celebrate a special occasion. We were very disappointed. The service was not good at all. The waitress seemed put out with every request. The service was inattentive and much slower than we have ever experienced there in the past, even on busy nights. The food was pretty good but not as good as it used to be. The portions were smaller and presentation was evidently not considered. The fried green beans were good but were in a giant clump fried together, We had to ask for clean plates when our entrees came (eating family style) and still only two of the four of us received clean plates. We would have ordered more beverages if given the opportunity, and I couldn't even get a water refill. Dirty dishes stacked up in our table for probably 15 minutes. We had never seen PF Changs not busy but it was less than half full - now we know why. We are not likely to go back there again and I will be surprised if they're open much longer if this type of experience is the norm. read more

As i stated upon check in table was not the cleanest, great was not the most pleasent as far as service Elegra was awesome food was great the table center piece being dirty and wet underneath was only reason for 4 stars again chef pulled in that last star GREAT JOB CHEF read more

P.F. Chang's - Table set nice but center piece has old sauce quite old actually not a big deal but i do come hear with a higher expectation/ standard - Chinese Near Me - Tucson, Arizona

Worst Takeout experience. They never have the order ready and when you come in through the takeout door everyone ignores you. Not even a hello. I order online and every time I just sit on the bench for 20-30 minutes past my order pickup time. read more

I think P.F Chang's is a nice place go-to, semi-authentic/Americanized Chinese cuisine. I've eaten here countless times at many locations. One thing that I do like about them is that use good quality. A lot of times when you opt for Chinese food, you usually suffer in the other areas(sanitation, meat quality, atmosphere, etc.) Also, since the house sauce is pre-made so, they are pretty consistent. Fact: the lady where original recipe came from, was Chinese so don't think they don't serve some close to authentic dishes just because they are a chain. However, with that being said, They have strayed away from that and I'm not too fond of the newer menu items they have introduced. They are not very Chinese, if you ask me(and I'm Chinese-first gen.!) They removed the chow fun from their menu and it was VERY authentic and surprisingly well-made. Here are my favorite things to order: Appetizers: Dumplings(I personally like it the old way) - they do make these in house, plus! Spare Ribs - both good, I like the one with the 5 spice and pretty authentic. Crab Ragoon - they actually use real crab! Most places use imitation crab meat. Lettuce Wraps - are good for bigger groups Soup: Wonton(the wontons can def. be better but I like the pieces of chicken and shrimp) & Chicken Noodle(Not very authentic but taste good. Only comes in bowl size) Entree - Combo Lomein, Combo fried rice, Ma Po Tofu(I always order this mild), egg plant, Mongolian Beef, Crispy honey chicken/shrimp, they use to be these Prawns and I think they've been replaced by something else but I'm not sure if they are any good, the Hot Fish is decent and my brother loves Chang's Chicken. I love their packaging for takeout. Everything is wrapped and wrapped again if needed. Items such as soup or sauces. (Packaging must be pricey but that's why their food is more expensive then most, right?) Their phone service is great and they remember your name from your phone number, nice personal touch. I also like that they open later than most restaurants in the northside. read more

I had dinner at this establishment Saturday night...and just like the one in Chicago...this location was first class. We arrived for dinner at about 8:30 and only had to wait about 15 minutes to be seated. The ambiance was great...the service impeccable and the food...simply delicious. I had the Chicken lettuce wraps to start...and the chicken was simply some of the best i have every had. I had PF Chang's Fried rice with chicken added...which is always great at any PF Chang's that i have ever been to...for my Entree'. My wife had the Lo Mein...which was seasoned very well and very moist not dry like you can get it at other Chinese restaurants. Now dessert was also first class...we had Banana Egg rolls. That's right fresh cut banana's in a crispy batter...with fresh strawberry's, blackberry's,& raspberry's on the side. Vanilla ice cream in the middle of the plate with rolls surrounding them drizzled in Carmel and Vanilla sauce....mmmmmmmmmmm. Yeah i know it sounds outstanding...and trust me it was. So if your ever in Tucson...or anywhere around the country and you want GREAT Chinese food....with GREAT service....and also a GREAT 7 DAYS a week HAPPY HOUR....then look no further than PF Chang's. Eat, Drink, and Be Merry my Friends!!!!! read more

Disclosure: I ordered through Grubhub, so this may have something to do with how things came out. The food quality is exceptional. All FRESH and AROMATIC and TASTY. Well packaged with the restaurant's sticker so I know the Grubhub driver didn't eat anything. That's the good news. Singapore Noodles: barely any protein in there. Lots of noodles, but oh so light on the shrimp, beef, etc. Disappointing. Beef Broc: great. Lots of beef, good broc. I ordered 2x "Trio of sauces" and 2x mustard. Only got two dipping sauces... and we had nothing to dip. No chili paste, no hot mustard. Instead of 8 containers of 4 condiments we had 2 containers of muddy dipping sauce. This is the second time that PF Chang's just doesn't seem to understand that when a customer orders the "trio of sauces" the customer wants the three sauces, not the muddy dipping sauce. Oh and it was delivered 45 minutes after it was promised... most of that time the app showing the driver at PF Chang's not picking up the order. The ability to plate a simple order is success. The inability to get it right, get it plated, get it on time... is failure. Food quality wise: 5 stars. Putting together the $65 order (includes Grubhub fees + driver tip) correctly: 1 stars. Overall 2-3 stars. Stay away and order local. I will. read more

P.F. Chang's used to put out consistently good food at a reasonable price (however still more expensive than most Chinese restaurants). Recently however, their food quality has deteriorated significantly while their prices have gone up. They have consistently offer specials for Club members through email such as buy one get one free... however the quality has gone down so much that to be honest.... I will not go to eat the food there anymore even if it were free. In My Humble Opinion (IMHO) It's gotten that bad there. If I have any advice for P.F. Changs... Please improve your food, lower your prices and stop giving away buy one get one type promotions especially of it means your product is suffering and your prices go up to cover the costs of the promotional food. read more

Love love love! There appetizers sampler is delicious. The food is always great. Haven't been disappointed. Prices are good climate is good hoarse and waiters are great! Very nice elegant restaurant. Deserves its five stars. read more

Yesterday was not the best evening to go: apparently 2 waiters had an emergency and had to leave: bar & food service was affected. But the quality of the food was there, always dependable. read more

P.F. Chang's - Shrimps &lobster dish: delicious although light on lobster - Chinese Near Me - Tucson, Arizona

Nice ambiance and servers are friendly and helpful. The food is fresh and hot and portions are good. When busy the place gets a little loud and crazy, but obviously it's a popular place. The chicken dishes are great, and lettuce wraps are a go to appetizer. Prices are a little on the high side. Overall a great place for dinner. read more

I am in town visiting my mom this year to escape the cold, snow & ice back home. found out that this location is a test store, so they offer more selections on both the regular menu and the gluten free menu. Once again I had a great meal despite my having a dairy allergy and not eating gluten. I love that they continue to expand on their Gluten Free Menu. Before I left home I traded in my American Express Points for a $25 E-Gift Certificate so I could save my mom money while I am here visiting here. I tend to be a creature of habit and if I like a particular food item a lot, I tend to order it again because I know it will be good. I ordered the Gluten Free Mongolian Beef and it was the lunch size portion this time, I love when food is consistently good. My mom ordered the Dan Dan Noodle Dish and she had enough left over for 3 more meals, she really loves it and has ordered it before. My mom has a $25 gift card that my sister gave her so we will be going back to use that along with a $10 coupon she received via email to use on a $50 purchase so we will have more dishes next time that I can report on. read more

The first​ time here, have visited other eateries in Joesler Village many times. The calming​ ambiance​, charmed by the hostess and for that matter,​ the attentive server, Josh, both made my first visit memorable. My Kung Pao Shrimp plate, almost a Keto meal, was perfect after finishing a long walk through Rio Vista Natural Resouce park. I'll be back! read more

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Delicious lunch today... pot stickers, shrimp and lobster sauce and lettuce wraps. But the best part of lunch was our outstanding server, Adrianna. read more

The orange chicken was tasted like it had been there for hours and I got 6 pieces of beef